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To cite this article: Jamie A. Levitt, Pei Zhang, Robin B. DiPietro & Fang Meng (2017): Food
tourist segmentation: Attitude, behavioral intentions and travel planning behavior based on food
involvement and motivation, International Journal of Hospitality & Tourism Administration, DOI:
10.1080/15256480.2017.1359731
Article views: 20
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INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION
http://dx.doi.org/10.1080/15256480.2017.1359731
Introduction
In recent years, food tourism, which is broadly defined as the memorable interac-
tion with unique cuisines in a manner that differs from one’s daily dining activities,
has become a very popular activity (Hall & Mitchell, 2001; Long, 2004; Ottenbacher
& Harrington, 2010). The latest evidence suggests that as many as three quarters of
travelers act as food tourists—individuals that actively attempt to interact with
unique cuisines while traveling—during the course of a year (Long, 2004; Mandala
Research, 2013; McKercher, Okumus, & Okumus, 2008; Ottenbacher &
Harrington, 2010; Wolf, 2014). This is an important figure, as these individuals
have been shown to have an exceptionally strong positive economic impact on a
destination’s farmers, food producers, and small businesses (Everett & Aitchison,
2008). Growth has been notably strong for activities related to consuming a
destination’s local cuisine, or the ingredients, preparation techniques, and tradi-
tional recipes connected with a region (Clark, 1975; Wolf, 2014).
Although a large and growing number of people have participated in
food tourism, it is important to consider that food tourists are not a
CONTACT Jamie A. Levitt JLevitt@email.sc.edu University of South Carolina, School of Hotel, Restaurant
and Tourism Management, Carolina Coliseum, 701 Assembly St., Columbia, SC 29208.
© 2017 Taylor & Francis
2 J. A. LEVITT ET AL.
Literature Review
Food Tourism
Food tourism is a broad concept, which multiple researchers have attempted to
define. Long’s (2004) seminal study argued that food tourism is manifested by
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consumption of the culinary “other.” This is to say that food tourism represents
one’s food-related experiences, which differ from day-to-day practices. More
specifically, it includes experiences, while traveling, in which individuals con-
sume, taste, or observe the preparation of another culture’s cuisine (Long, 2004).
It is important to note that Long’s (2004) definition includes, but is not
limited by, the consumption or eating of food. In a similar vein, the Ontario
Ministry of Tourism and Culture (2011) argued that food tourism encom-
passes the study, appreciation, as well as consumption of a destination’s
cuisine. Other researchers have totally omitted the consumption of food
from their definition of food tourism. Notably, Hall and Mitchell (2001)
defined food tourism as visitation to certain locations while traveling, includ-
ing food production facilities, festivals, restaurants, or food-tasting rooms.
Long (2006) also argued that food tourism encompasses visits to wineries,
chef demonstrations, and trips accompanying farmers or fishermen. Several
other studies also noted that these aforementioned food tourism activities
coincide with other forms of tourism (McKercher et al., 2008; Richards,
1996). On the other hand, Kim, Goh, and Yuan (2010) argued that an activity
can only be defined as food tourism when that is the primary purpose for
participating in one of these aforementioned activities.
While some researchers have omitted consumption from their definitions
of food tourism, other researchers have argued that this is an essential
component of food tourism. For example, Ottenbacher and Harrington
(2010) suggested that food tourism experiences are those in which the dining
experience was memorable. Several researchers, including Richards (1996),
Long (2004), and Smith and Xiao (2008), have also suggested that food
tourism represents experiences in which a region’s local cuisine is consumed.
Overall, the published definitions of food tourism share some similar
concepts, including interaction (often via consumption) with unique cuisines
(that are often local) while traveling.
4 J. A. LEVITT ET AL.
their day to day lives, enjoy tasting different foods and identify as “foo-
dies” or food enthusiasts (Fields, 2002; Mason & O’Mahony, 2007;
Robinson & Getz, 2014).
It is important to note that not all food tourists have elevated levels of food
involvement or motivation to consume local cuisine. These individuals may
participate in food tourism as an ancillary experience to a different type of
travel experience (McKercher et al., 2008). Yet, these individuals should not
be ignored by food tourism practitioners since, on the whole, individuals who
participate in food tourism while traveling spend more than the average
tourist (Mandala Research, 2013).
It is also important to note that regardless of a potential food tourist’s
motivation and food involvement levels, there are five key stages to their food
tourism experience (Mitchell & Hall, 2004). Firstly, they will dine at home
and in restaurants in their hometown (Stages 1 and 2). In these stages, food
tourists anticipate the dining experiences they will have when traveling. They
then dine and have unique food-related experiences while traveling (Stages 3
and 4). Lastly, their dining at home is influenced by their travel experiences
as they reminisce about their travels (Mitchell & Hall, 2004).
Overall, many food tourists enjoy social dining experiences and tasting
new foods, but they are not a homogeneous group as food tourists are
comprised of segments with differing levels of food involvement and motiva-
tion (Hjalager, 2003; McKercher et al., 2008; Ontario Ministry of Tourism,
2007). The following section will discuss the concept of consumer segmenta-
tion and theory of lifestyle segmentation, which will serve as the theoretical
grounding for the current study.
Consumer Segmentation
The idea that consumers have differing buying behavior is a key concept in
marketing. By segmenting consumers, practitioners have the ability to iden-
tify their core customer subgroups and can more carefully tailor their
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION 5
dual consumes, while the second represents lifestyle segmentation via the
assessment of an individual’s activities, interests, opinions, and values (Frank,
Massy, & Wind, 1972; Scott & Parfitt, 2005). It should be noted that both are
viable means of lifestyle segmentation, but the latter form is more common in
the literature (Scott & Parfitt, 2005). Further, for the current study, potential
food tourists will be segmented using variables that fall into this latter category.
Use of the lifestyle segmentation theory is an important foundation for market
research as individuals’ lifestyles and different social and consumer groups
continue to become more numerous, varied, diverse, and nuanced (Gonzalez
& Bello, 2002). Thus, prior hospitality and tourism research has utilized lifestyle
segmentation as a theoretical grounding (Gonzalez & Bello, 2002; Middleton &
Clarke, 2001; Nie & Zepeda, 2011; Scott & Parfitt, 2005; Tuppen, 2000). Most
notably, Middleton and Clarke (2001) identified multiple means of segmenting
customers via lifestyle including purpose of travel, customer needs, tourist
motivations, benefits sought from travel, differences in product usage, and
psychographics (Middleton & Clarke, 2001). Nie and Zepeda (2011) also utilized
lifestyle segmentation theory to develop their food related lifestyle model.
For the purposes of this study, potential food tourists are segmented based
on a combination of food involvement, as well as motivation for consuming
local cuisine while traveling. Research suggests that the two are both repre-
sentative of the interests and personal preferences that define tourist’s life-
style (Cohen, 2011; Gross & Brown, 2008; Mason & O’Mahony, 2007; Scott &
Parfitt, 2005). For example, Gross and Brown (2008) conceptualized and
tested tourism involvement as a multidimensional construct consisting of
attraction, centrality to lifestyle, and self-expression. Cohen (2011) indicated
lifestyle travelers engage in distinctive behavior related to enduring involve-
ment, cultural reassimilation, work motivation, and problematizing home.
The following section will introduce the concepts of food involvement and
motivation, their importance to food tourism, and previous research using
those specific constructs as means of segmentation.
6 J. A. LEVITT ET AL.
neophobia, and interest that separates food tourists into four clusters. More
specifically, food tourists are categorized by Mitchell and Hall (2004) as
“gastronome” food tourists who actively explore cuisine as a cornerstone of
their travels, “indigenous” food tourists who are open to exploring local
cuisine while traveling, “tourist” food tourists who may be open to tasting
familiarized versions of local cuisine, and “familiar food” food tourists who,
for the most part, prefer that their meals be included with their hotel or travel
reservations (such as a package tour or all-inclusive plan).
Segmentation by Motivation
Motivation is defined as the desire to fulfill biological and psychological
needs and wants (Dann, 1981; Pearce, 1982). Levels of motivation are
influenced by both internal, social-psychological push factors and external,
situational pull factors (Uysal & Hagan, 1993). It is an important concept in
the food tourism literature, as individuals who partake in food tourism often
have strong motivations to dine in groups, interact while dining, and to boast
about the unique interactions that they have with food while traveling
(Fields, 2002; Ignatov & Smith, 2006). Thus, several studies have attempted
to assess the key elements of food tourist motivation. This can be seen in
Nicholson and Pearce’s (2001) study of motivations to visit food festivals in
New Zealand, which determined that socialization with friends and family,
desires to attend novel and entertaining events, and opportunities to escape
from a daily routine represented the key motivators to attend a food festival.
Park, Reisinger, and Kang’s (2008) study of the South Beach Food and Wine
Festival observed similar results. Key motivators to attend the festival
included the desire to taste new cuisine and meet new chefs, desires to
meet new people and enhance social status, a desire to socialize with family,
and a desire to escape from daily life.
Previous attempts to segment food tourists based on their levels of
motivation have been made by the Ontario Ministry of Tourism (2007)
travel activities and motivation survey (TAMS). The TAMS is a
8 J. A. LEVITT ET AL.
evaluation variables.
related research suggests that individual’s with higher levels of motivation are
more likely to be deliberate food tourists (Assael, 1984; Hassan, Zainal, &
Mohamed, 2015; Yeoh, 2005). Assael (1984), through his consumer informa-
tion acquisition and processing model, argued that one’s level of motivation
positively influences planning behavior. This is to say that individuals who
have higher levels of motivation to participate in an activity are more likely to
conduct more comprehensive research into that activity. A similar argument
was also put forward by Yeoh (2005), whose study into business export and
internationalization behavior asserted that individuals who have higher levels
of motivation are more likely to conduct more comprehensive information
searches. In the field of tourism and hospitality, Hassan et al.’s (2015) study
into the determinants of destination knowledge acquisition in religious
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Data Collection
Data for the current study was collected using a sample of six restaurants
located in three midsized cities in the Southeastern United States. Each
restaurant served the region’s local cuisine. Two restaurants were located in
each city and each was situated in an area that is accessible to and frequented
by food tourists. Customers at these food tourist destinations serving local
cuisine were deemed appropriate to survey as consumers of local, traditional
cuisine are proportionally more likely to continue consume local, traditional
cuisine during future travels (Lee, Packer, & Scott, 2015).
All of the restaurants in this study were open seven-days per week and
served both lunch and dinner. In order to collect information from a
representative sample of these dining periods, researchers collected data
during lunch and dinner intercepts on two Fridays, two Saturdays, two
Sundays, and an additional two weekdays in December 2015. Collecting
data within this timeframe allowed researchers to obtain a sufficient sample
of food tourists because these were periods when these restaurants had the
majority of their dining guests. Every other customer over the age of 18 was
greeted by one of this study’s researchers either while they were waiting to
dine, while in the queue line of the restaurant, or after they had finished
dining and had received their meal check. The administration of surveys
either prior to or after meals was deemed appropriate as the items in this
study’s survey do not require diners to reflect upon the meal consumed at the
restaurant at which they had been surveyed. These survey distribution points
were also selected so as to minimize interference with operations. At the time
of diner intercept, the researchers introduced themselves and briefly
described the purpose of this study. Diners were asked if they would be
willing to complete a questionnaire using either a tablet computer or a paper-
and-pencil questionnaire. To incentivize participation, it was also noted that
12 J. A. LEVITT ET AL.
Results
Descriptive Statistics of Respondents
The data set included 725 cases with 10 incomplete cases. Due to the low level of
incompletion, all the missing values were replaced with the mean value of all
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remaining data points per column. This method has the benefit of not changing the
sample size and the sample mean of the variables. The majority of the respondents
were married (51.6%), Caucasian (82.1%), and female (58.4%). Most of the
respondents were 18–35 (60.3%) years old and had completed four years of college
(36.9%). A more detailed breakdown of demographics related to the specific
clusters determined in the study will be discussed later in the results section.
Cluster Analysis
A two-step cluster analysis was conducted using SPSS v.22.0 software to identify
homogeneous groups in the sample. This procedure includes preclustering and
hierarchical clustering algorithms, which generates a range of solutions being
reduced to the best number of clusters on the basis of Schwarz’s Bayesian
information criterion (Norusis, 2008). The variables used to cluster (or segment)
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Table 1. Principle Component Analyses for Motivation, Food Involvement, Attitude, and Intention.
Explained
Factor variance Reliability
Factor loading Eigenvalue % coefficient
Motivation 3.76 62.59 0.87
It is important that I experience cultural differences. Thus, I am interested in participating in food-related activities 0.84
at a destination.
I am interested in participating in food-related activities at a destination as it is a means of seeing the authentic 0.82
aspects of a destination
I am interested in participating in food-related activities at a destination as it is a means of seeing landmarks 0.81
I am interested in participating in food-related activities at a destination as it is a means of sightseeing 0.80
It is important that I experience different lifestyles. Thus, I am interested participating food-related activities at a 0.79
destination.
It is important that I dine out. Thus, I am interested in participating in food-related activities at a destination. 0.68
Food Involvement 3.38 67.55 0.88
Compared with other daily decisions, my food choices are very important 0.87
Talking about what I ate is something I like to do 0.82
I think a lot about food each day 0.82
When I travel, one of the things I anticipate most is eating the food at the destination 0.81
When I eat out, I think a lot about how the food tastes 0.79
Attitude 4.60 76.70 0.94
Consuming local cuisine while travelling is worthwhile 0.90
Consuming local cuisine while travelling is full of fun 0.90
Consuming local cuisine while travelling is pleasant 0.89
Consuming local cuisine while travelling is enjoyable 0.88
Consuming local cuisine while travelling is rewarding 0.86
Consuming local cuisine while travelling is satisfactory 0.83
Intention 3.51 87.72 0.95
I intend to experience local cuisine during my next vacation. 0.96
I will make an effort to experience local cuisine during my next vacation. 0.96
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION
the sample are the component scores of motivation and food involvement. The
evaluation variables used are component scores of attitude and behavioral
intention. The cluster analysis result revealed three clusters as the best solution.
These clusters were labeled as “high motivation and involvement” food tourists
(Cluster 1: n = 225, 31.0%), “moderate motivation and involvement” food
tourists (Cluster 2: n = 351, 48.4%), and “low motivation and involvement”
food tourists (Cluster 3: n = 149, 20.6%).
Based on the results, respondents in the Cluster 1 are highly involved with
food and are highly motivated to participate in food-related activities while
traveling. Not surprisingly, this group shows the strongest favorable attitude
and intention towards experiencing local cuisine in future trips. Cluster 2 is
comprised of the largest number of respondents. They have moderate levels
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MANOVA
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MANOVA with Bonferroni post hoc tests were used to determine if there were
statistically significant differences among the three clusters in terms of attitude
and intention. The results show attitude (F = 140.51, p < .01, R2 = 0.16) and
intention (F = 71.04, p < .01, R2 = 0.28) are significantly different among the
three clusters. Furthermore, the post-hoc tests show significant differences
between Clusters 1 and 2, Clusters 1 and 3, and Clusters 2 and 3 in terms of
both attitude and intention. Detailed results are presented in Table 4.
MANCOVA
Though few statistically significant differences were detected among the three
clusters in terms of most of the demographic variables, the varying demo-
graphic profiles of the three clusters still call for a rigorous investigation on
cluster differences related to attitude and intention, controlling for a set of
demographic variables as well as the restaurant dined at and city surveyed in.
Therefore, a MANCOVA analysis was employed to examine covariate effects.
The findings indicate that significant differences among clusters on attitude
and intention existed after controlling for these covariates. This means that the
three clusters, after eliminating the impact of gender, age, ethnicity, income,
Table 5. Cluster Differences on Attitude and Intention Controlling for Demographic Variables.
Attitude Intention
Variable controlled F Sig. F Sig.
Gender 141.94 .00 68.29 .00
Age 145.75 .00 70.48 .00
Ethnicity 142.77 .00 68.44 .00
Income 136.33 .00 69.31 .00
Marital status 145.63 .00 69.23 .00
Education 142.09 .00 67.51 .00
Destination 141.37 .00 69.05 .00
Restaurant 141.81 .00 69.29 .00
marital status, education, restaurant dined at, and city surveyed in had sig-
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Table 6. Chi-Square Test of Cluster Membership and Self-Reported Food Tourist Planning
Behavior.
Cluster
membership
Variable 1 2 3 Total
Think about your prior travels 1 = For most of those trips, the availability of 84 80 19 183
where you participated in a food-related activities was a factor in choosing
food-related activity between potential destinations.
2 = For most of those trips, I researched food- 68 150 30 248
related activities prior to travel, but they were
not a factor in choosing between destinations.
3 = For most of those trips, I did not research 45 112 68 225
activities prior to travel, but participated after
arriving simply because they were available.
4 = I have never participated in any food- 9 27 33 69
related activities.
Total 206 369 150 725
18 J. A. LEVITT ET AL.
Discussion
In reviewing this study’s outcome it becomes clear that there are interesting
results that can add value to the subject of food tourists and food tourists’
consumption of local cuisine. Important practical and theoretical implica-
tions can also be extracted from the current study’s findings.
The first purpose of this study, relating to customer segmentation, serves
as a unique contribution to the literature as previous studies have segmented
food tourists based on either food involvement or motivation, but not both.
Furthermore, this clustering process allowed researchers to have greater
insight into the demographic and psychographic characteristics of these
groups (Haaijer et al., 1998; Rogers, 2005; Wedel & Kamakura, 2012).
Cluster 1 had the largest percentage of females, contained the youngest
group of respondents, and was the most educated group. In relation to house-
hold income, Cluster 1 had the proportion of respondents coming from
households with incomes over US$75,000. These individuals have a lifestyle
that is highly involved with food and food-related activities. They are also the
group of people to which food has a high level of significance on their daily
life. Based on previous literature related to food involvement, individuals in
Cluster 1 are likely to often think about food, have food-related discussions,
purchase food, prepare ingredients, and cook (Goody, 1982; Robinson & Getz,
2016). Individuals in Cluster 1 are also the most highly motivated to attend
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION 19
motivation and intention as few prior food tourism studies have empirically
tested this relationship (Smith et al., 2010).
In continuing to address the second purpose of this study, via the assess-
ment of the relationship between this study’s three clusters and food tourist
travel planning behavior, some further notable results were observed.
Individuals in the first cluster were most likely to be deliberate food tourists
who plan their food-related activities earlier in the travel planning process
and use food related activities as a means of selecting a destination. This
finding suggests positive relationships between food involvement and travel
planning behavior as well as motivation and travel planning behavior; results
which both support corroborate research (Clarke & Belk, 1979; Gursoy &
McCleary, 2004; Havitz & Dimanche, 1999; Mandala Research, 2013).
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1 as there tends to but high levels of trust from the traveling public in these
platforms (Luca, 2011; Parikh, Behnke, Vorvoreanu, Almanza, & Nelson,
2014). Therefore businesses which are well received or have strong reviews
may have a competitive advantage and offer a strong value proposition to
members of Cluster 1. Outside of electronic means of attracting Cluster 1,
destinations could also partner with restaurants in potential food tourists
home towns (Mitchell & Hall, 2004).
To attract food tourists in Cluster 2, who are proportionally more likely to
be opportunist food tourists and traveling for purposes beyond food tourism, it
would be advisable for practitioners and marketers to partner with local hotels
as the hotel reception desk has been found to be an effective location for up-
selling to take place. More specifically, reservation agents often sell goods and
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services, such as tours, when individuals check in (Lui & Piccoli, 2010;
McKercher et al., 2008). This would serve to approach this group during
stage three or four of the food tourism experience (Hall & Mitchell, 2001).
Although individuals in Cluster 3 may have relatively low levels of food
involvement, motivation, attitudes, and involvement, there are ways in which
practitioners can reach out to this group. Individuals in Cluster 3 are more
likely to be accidental food tourists who impulsively partake in food-related
activities when they chance upon them (Mandala Research, 2013). Related
research suggests that there are several steps that can be taken by practi-
tioners to increase chanced upon or impulse purchases (Mattila & Wirtz,
2008; Peck & Childers, 2006). Notably, they should curate certain aspects of
their atmosphere. In particular, they should ensure there is a welcoming staff,
pleasant music playing, warm colors displayed, pleasant fragrances emitted,
and food that is somewhat familiar in a bid to help stimulate impulse
purchases (Hall & Mitchell, 2001; Mattila & Wirtz, 2008). Furthermore,
practitioners should develop clear and prominent promotional signage in
and around their businesses as it has also been found to also be an effective
tool in driving impulse purchases (Peck & Childers, 2006).
The key theoretical contribution to be highlighted here is the notion that
lifestyle segmentation does in fact have an influence on food tourist categor-
ization. More specifically, the current study, in uncovering three food tourist
consumer segments, confirmed that an individual’s lifestyle influences the
consumer groups to which they belong (Frank & Massy, 1965; Holt, 1997;
Scott & Parfitt, 2005). This is to say that participation in food tourism and
the consumption of local cuisine while traveling is a lifestyle choice. For
individuals who interact with food on a day to day basis and have strong
interest in participating in food-related activities, they are more likely to do
so while traveling.
By segmenting via motivation and food involvement, the current study
confirmed that key attributes of one’s lifestyle including his or her daily
activities, interests, personal opinions, and values influences whether an
22 J. A. LEVITT ET AL.
to tourists participating in these related activities and that these tourists can
also be segmented based on an assessment of their lifestyle. It can be further
implied, based on the findings in the current study, that segmentation based
on involvement and motivation may uncover segments of tourists who are
high motivation and involvement, moderate motivation and involvement, or
low motivation and involvement.
Overall, the findings of this study are beneficial to food tourism research-
ers as well as destination marketers and restaurant owners who are targeting
food tourists. Notably, findings suggest that individuals in Cluster 1, which
comprised approximately one third of respondents, are most likely to have
positive attitudes and intentions to consume local cuisine. They are also more
likely to be deliberate food tourists. Individuals in this cluster are likely to be
primary targets of practitioners and markets, but they also may carefully
consider the price and value of different food tourism experiences. Cluster 2
is the largest cluster, has moderate attitudes and intentions to consume local
cuisine, and members are more likely to be opportunist food tourists. Lastly,
Cluster 3 has a comparatively large percentage of older, male tourists with
lower education levels and lower incomes. These individuals maintain the
lowest levels of attitude and intention among the three clusters. The current
study also expands the literature of lifestyle segmentation into the context of
food tourism and these findings, relating to lifestyle segmentation, may also
be relevant to activities that are similar to food tourism such as beer tourism,
wine tourism, or agritourism.
Conclusions
Although previous studies have segmented food tourists by motivation or
involvement, there is a paucity of research that has combined the two. In
addition, attitudes and behavioral intentions could lead to more positive
behaviors, but little previous research had been conducted on the resultant
attitudes or behavioral intentions of food tourist segments. This study was
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION 23
designed to fill this gap in the tourism literature. This study’s findings
support the viability of a three-cluster solution with individuals in Cluster
1 having the highest levels of involvement and motivation. Individuals in
Cluster 1 also have the strongest attitudes towards food tourism and inten-
tions to consume local cuisine on their next trip. Further, they are more
likely to be deliberate food tourists than individuals in Clusters 2 and 3.
Despite the findings of the current study, there are limitations. This study’s
questionnaire was distributed in only the Southeastern region of the United
States and the demographics surveyed may not be representative of all food
tourists therefore limiting the generalizability of the study results.
Furthermore, this study may have a level of cultural bias as the gross majority
of respondents were Caucasian. Irrespective of this study’s limitations, it adds
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ORCID
Jamie A. Levitt http://orcid.org/0000-0003-1231-793X
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