Professional Documents
Culture Documents
Toaz - Info The Art of Dealing With People PR
Toaz - Info The Art of Dealing With People PR
- Les Giblin.
This booklet reminds one of the criticality of not damaging the ego of another person in
general interactions.
Les Giblin was 1965 National Salesman of the Year. His book "Skill with People" has sold over
2,000,000 copies, while his other book, "How to Have Confidence and Power in Dealing with
People," has sold over 700,000 copies. He has authored three best selling handbooks.
This book beautifully explains about, how to deal with other people. Scientific studies proven
that, if you learn how to deal with other people you will have 85% success in business and
about 99% of personal happiness. Les Giblin’s way of “Art of dealing with people” can be
expressed as follows:
¾ Thinking creatively about human relations: If you want to get anything done
you had better be able to get along with other people
¾ Making people feel important: Think others are important. Notice people don’t
compete with people. Know when to correct people
¾ Creating a good impression: Don't wear a disguise. Don't knock the competition.
¾ Listening: Listening makes you clever, so... Look at the person who is talking.
Appear deeply interested. Lean towards the person. Ask questions. Don't interrupt,
ask for more. Stick to the speaker's subject. User the speaker's words
¾ Convincing others: Allow others to speak to state their case. Pause before you
answer. Don't insist on winning 100%. State you case moderately. Speak through
third parties. Allow others to save face. 'I felt the same way about it at first, until I
ran acorss this information which changed the picture'.
¾ Giving praise: Sincerity Speak up Thank people by name. Look at people when you
thank them. Work at thanking people. Thank people when they least expect it
- Syedabbas. J