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Who is the Good Entrepreneur?

An Exploration within the Jeffrey R. Cornwall


Catholic Social Tradition Michael J. Naughton

ABSTRACT. Entrepreneurship is a critical need in KEY WORDS: Catholic social thought, economism,
society, and an entrepreneur’s life can be a life won- entrepreneur, entrepreneurship, subjective dimension
derfully lived. However, most of the literature of work, success, virtue
examining entrepreneurship takes an overly narrow
financial viewpoint when examining entrepreneurship
and entrepreneurial success. Our paper surveys the
Introduction
current entrepreneurial literature on what constitutes
successful entrepreneurship. We then engage key
conceptual ideas within the Catholic social tradition Recent statistics show the dramatic increase in
to analyze what we see as an undeveloped notion of the impact that entrepreneurship has on
success. We then move to construct a richer notion economic growth (Timmons, 1999), which has
of success through the framework of virtue. certainly contributed to the focus on entrepre-
neurship of late. For example, the change in
employment as a percentage of the total work-
force in the United States employed by the
Jeffrey R. Cornwall is chair of the Department of Fortune 500 companies has dropped from 20%
Entrepreneurship and holds the Sandra Schulze Chair in 1980 to about 7% in the late 1990s. During
in Entrepreneurship. He received a doctorate in man- that same time, new businesses represented 77%
agement and organization and an MBA in finance from of new jobs created, while the Fortune 500
the University of Kentucky. During the late 1980s,
actually lost over 5 million jobs. In the mid-
Cornwall co-founded Atlantic Behavioral Health
Systems, and after nine years of rapid growth, he nego-
twentieth century about 200,000 new businesses
tiated the sale of most of his business interests. Cornwall were started each year in the United States. That
returned to academia and has co-authored two books, number is now estimated to be about 3.5 million
Organizational Entrepreneurship and The Entre- new businesses each year. Clearly there has been
preneurial Educator. a fundamental transformation to an economy that
Michael J. Naughton is a full professor and teaches in the is rooted in, and fueled by, entrepreneurial devel-
theology and Catholic studies departments. He is the opment.
director of the John A. Ryan Institute for Catholic Social Yet despite these impressive contributions,
Thought of the Center for Catholic Studies, which deeply embedded within entrepreneurship, as a
examines Catholic social thought in relation to business, practice and a body of literature, are unexamined
Catholic education and urban issues. Naughton received first principles. We believe that this failure to
a Ph.D. in Theology and Society from Marquette
understand entrepreneurship within a moral
University and an MBA from St. Thomas, St. Paul-
Minnesota. His most recent books are Managing as if
context is a problem not only for society, but also
Faith Mattered: Christian Social Principles in for entrepreneurs, whose growth is stunted by
the Modern Organization (co-author Helen Alford this lack of understanding. The first among these
O.P.) and Rethinking the Purpose of Business: unexamined first principles is how entrepre-
Interdisciplinary Essays from the Catholic Social neurial success is defined. The vast majority of
Tradition both of which are published by the University studies narrowly define entrepreneurial success in
of Notre Dame Press. terms of financial performance.

Journal of Business Ethics 44: 61–75, 2003.


© 2003 Kluwer Academic Publishers. Printed in the Netherlands.
62 Jeffrey R. Cornwall and Michael J. Naughton

A commonly accepted description of entre- understood why financial performance is the


preneurship is a process of identifying, evaluating, main focus for assessing success. But should it
seizing an opportunity and bringing together the be assumed that privately held businesses owned
resources necessary for success. It is the actions by entrepreneurs should be assessed using these
and behaviors of entrepreneurs, rather than any same measures? Is this all that is important to an
characteristics of them, that have dominated the entrepreneur?
study of entrepreneurship. That is, entrepre- A few studies use measures of success that may
neurship is defined in terms of what people do, have specific relevance for many entrepreneurs
rather than describing a set of traits that entre- on a personal basis, rather than focusing only on
preneurs share in common. Entrepreneurship can objective financial measures at the enterprise level
be seen as the process of taking on calculated, of analysis. For example, Levie (1997) defined
well-planned business risks in the pursuit of growth in terms of growth in total employment.
opportunity in the market. Since this definition The number of employees is a common measure
of entrepreneurship focuses on the process of used by entrepreneurs when asked to assess the
building a business, much of the research is at the progress of their business ventures. Two studies
enterprise level of analysis. However, it is impos- used “cash taken out of the business,” Cooper
sible to remove the entrepreneur from entrepre- et al. (1996) and Franquesa and Cooper (1996).
neurship. Without it, you simply have an empty To the entrepreneur, cash flow is considered the
vessel. Examination of entrepreneurship should life-blood of the business, so the ability for the
include the personal and interior side experi- entrepreneur to take cash out through bonuses or
enced by the entrepreneur, beginning with the dividends is an important measure of success from
very first impulse, the spirited emotions and the the entrepreneur’s perspective. Franquesa and
courage that prompt an individual to start a Cooper (1996) also assessed the entrepreneurs’
business venture. general satisfaction with running their businesses.
Yet, a review of recent studies on entrepre- Certainly the importance of entrepreneurs
neurial ventures reveals that much of the litera- being financially successful, whether defined by
ture focuses on the actions and behaviors as it externally imposed measures or those important
relates to financial growth as the measure of to the entrepreneur, is self-evident: it is founda-
success. The most common measures of growth tional to the economic survival of a business
are concerned with revenue growth or growth venture. However, Cooper (1995) stated that the
in market share (Frombrun and Wally, 1989; problem of much of the entrepreneurship liter-
Tsai, MacMillan and Low, 1991; Brush and ature is that studies measure performance vari-
Vanderwerf, 1992; Hoy et al., 1992; Brown, ables that are easiest to gather information about,
1996; Schwartz et al., 1997; Wisnieske and rather than those that are important and mean-
Dowling, 1997; Ensley and Amason, 1999; Stoica ingful. This then raises the question: Important
and Schindehutte, 1999). However, revenue to whom? There is virtually no effort in the
growth is not the only measure of financial per- literature to ask entrepreneurs what success
formance. Other studies operationalized success means to them. Is it creating jobs, creating wealth,
as growth in profits (Chandler, 1996; Bamford creating and marketing a useful product or
et al., 1996; Ireland and Hitt, 1997; Ensley and service, distributing wealth, or something even
Griden, 1998). Chrisman et al. (1998) measured more deeply personal and principled? And there
success in terms of survival of the business, the is no attempt to examine what entrepreneurial
ultimate measure of financial performance. Most success means taken from a moral perspective, let
of these studies used measures that are common alone a spiritual or religious perspective. That is,
in assessing publicly held stocks traded in equity what is a good entrepreneur?
markets, even though most of the ventures being A few papers addressed measures of entrepre-
studied were privately held. Public equity neurial success from a broader stakeholder per-
markets view business ownership only in terms spective. Cornwall (1998) suggested the
of a financial investment and therefore it can be importance of examining an entrepreneur’s con-
Who is the Good Entrepreneur? 63

tribution to economic and community develop- himself. This so-called objective work “refers to
ment. Sapienza and Grimm (1997) assessed the activity of dominating and transforming the
customer and employee satisfaction to measure earth through technology and other methods of
success. It should not be assumed that the lack production” (Pinckaers, 1995, p. 85). Most
of scholarly focus on more personal measures of entrepreneurial education and literature is all
entrepreneurial success reveals a lack of concern about how to change things: discern opportuni-
on the entrepreneur’s part on these issues. It will, ties in markets niches, build business through a
however, require a fundamental change in the relationship with customers and suppliers,
perspective taken by scholars. manage the day-to-day cash flow, attract a con-
The reduction of entrepreneurial success to sistent flow of cash to fuel growth, develop a
financial measurements in the literature is a team of employees with complementary skills and
serious problem in the economic world. Pope talents, and learn to effectively create systems as
John Paul II (1992) names this problem the business grows. It is in the objective changes
economism. It is a term that describes the assump- that one begins to see the significance of
tions found within the way some people think humanity’s dominion over creation. People have
about work as well as actually work, namely, he the rational capacity to see and anticipate oppor-
writes in the Encyclical Letter Laborem exercens tunities and to change the world.
(1981) #13 “that of considering human labor Yet, the work of an entrepreneur, or any
solely according to its economic purpose.”1 At worker, is not only achieving objectives, since the
the heart of this economism is an instrumental activity of work does not only terminate in
logic that reduces human work to simply a objects. The entrepreneur changes not only the
“factor of production” to be used to maximize world, but she also changes herself. As a self-
financial performance and growth. Entrepre- reflexive activity, work reflects right back into the
neurship, it is assumed, is simply instrumental to person. When she works, as well as when any
the material goals of the entrepreneur. From this of us work, she not only makes a choice about
logic, there is a reversal in the primacy of the what she works on, that is, the objective dimen-
person “over the capital instrument, the primacy sion of work, but she also simultaneously makes
of the person over things.” a choice about herself, that is, through her labor,
Examining entrepreneurial success as a first she can partially realize herself (Gregg, 1999).
principle requires a moral analysis of the good The subjective dimension of work points us to
entrepreneur that goes well beyond a simple eval- the reality that we are changing through our
uation of financial performance. It entails that work. This change in the person does not come
entrepreneurs and entrepreneurial research take all at once, but gradually. It is often impercep-
seriously this critique of economism, as well as tible in individual acts, but eventually one begins
the neglect of two dimensions of work that are to see a pattern of activity, habits, which leave
methodologically neglected in the study of entre- deeper and deeper impressions forming what we
preneurship, namely the subjective dimension of often call the character of the person.
work and the role of virtue.
actor WORKER

Subjective dimension of the work of the


activity WORK
entrepreneur

When an entrepreneur works, he is conscious of changes SUBJECTIVE OBJECTIVE


achieving objectives or goals, often described in
terms of productivity, efficiency, profitability, The dynamic between the subjective and
quality, and so forth (Melé, 2001). The language objective dimensions of work tells us much about
of objectives points to the ability to affect and how we relate with the world and the world with
change objects outside or beyond the entrepreneur us. Our work has the capacity to develop us
64 Jeffrey R. Cornwall and Michael J. Naughton

precisely because it has the capacity to develop erman who fails to catch fish is no longer a fish-
the world. The self and world are jointly artic- erman; rather he is broke. But, his work is never
ulated in the act of labor (Murphy, 1994). Or to fully or essentially explained by the fish caught.
put it another way, because work is other-trans- In other words, to explain the phenomenon of
forming, it is self-transforming. the fisherman by his product of fish is to remain
Yet, the subjective dimension of work is not on the surface of what is actually happening.
easily discernible when we are used to seeing This connection between one’s work and one’s
only the objective dimension of work. At first identity can be found in the history of names.
sight, the work done in organizations can look During the Middle Ages as well as other earlier
as if it involves people merely busy with objects. historical periods, the products created were
But on reflection, as Lonergan (1988, p. 223) closely identified with the people who made
explains, “it appears that deeds, decisions, dis- them. Names such as Baker, Smith, Miller,
coveries affect the subject more deeply than they Cook, Mason, Carpenter, Hunter, and Farmer
affect the objects with which they are concerned. attest to the close identity between what one
They accumulate as dispositions and habits of the made and who one was. Even today when people
subject; they determine him; they make him ask, “What do you do?” answers come back,
what he is and what he is to be.” “I’m a teacher,” “I’m a plumber,” “I’m an
This subjective dimension of work is on one accountant.” There is of course the dangerous
hand a descriptive concept, which tells us that conflation between what one does, doing, and
to understand the phenomena of work we not who one is, being, but to deny the connection
only have to understand the objective dynamics between the two is to make human work
of work, but also the subjective. But the subjec- insignificant in the moral life.
tive dimension of work should lead us to moral The entrepreneurial literature’s focus on finan-
claims as well precisely because it helps under- cial success methodologically ignores the signif-
stand the phenomenon of work. It should icance of the subjective dimension; there is a
persuade us that human work should not be certain agnosticism toward the entrepreneur. In
reduced to simply financial or product goals – other words, the growth of the entrepreneur as
however important those goals are – because the a person through the process of entrepreneurship,
subjective changes affect human character. The that is, the subjective dimension of entrepre-
failure to recognize the subjective dimension of neurship, is simply a non-issue. As we stated
work deprives us of understanding the dynamic above, the entrepreneur has been taken out of
relationship between action and human devel- entrepreneurship.
opment. As John Ruskin is supposed to have The reasons for this methodological agnosti-
stated, “The highest reward for man’s toil is not cism are multiple, but we believe that what lies
what he gets from it, but what he becomes by behind much of it is the social scientific desire
it.” to quantitatively measure phenomena, and that
Alasdair MacIntyre is helpful in understanding the subjective dimension of work is difficult to
how this works. He explains that the internal aim measure. Consequently, the literature ignores one
to such productive crafts such as farming, fishing, of the most enduring questions for the entre-
architecture, construction, and so forth, “when preneur: “What kind of entrepreneur should I
they are in good order, is never only to catch become?”
fish, or to produce beef or milk, or to build The recognition of the subjective dimension
houses. [objective dimension] It is to do so in a of work is not meant to alleviate the technical
manner consonant with the excellences of the difficulties and financial pressures of the objec-
craft, so that not only is there a good product, tive dimension of work. Discussions over the
but the craftsperson is perfected through and in appropriate measure of financial success should
her or his activity . . . It is from this that the continue, but what is missing in such discussions
sense of a craft’s dignity derives” [subjective is the personal, social and spiritual dimensions
dimension] (1984, p. 284). Of course the fish- of the person’s formation in the entrepreneurial
Who is the Good Entrepreneur? 65

process, which for many entrepreneurs was pre- to explore what it would be like if we took the
cisely the reason why they became entrepreneurs. character question seriously, which is at the heart
The critical challenge for entrepreneurs as well of a virtue approach.
as scholars in entrepreneurship is to begin to
integrate the subjective and objective dimensions
of work. If entrepreneurs were to create organi- Three different entrepreneurial characters
zations without due regard to the objective and the role of virtue
dimensions of work, chaos would reign as a
prelude to bankruptcy. But in a similar way, if The technically competent entrepreneur: the illusion
they were to create organizations without of technique
recognizing the subjective dimension of work,
chaos of a different order would reign, namely, In the entrepreneurial literature, the relationship
the moral and spiritual stagnation of persons. It between virtue and entrepreneurship has already
is in light of this challenge of integration that the been forged, of sorts. For example, one will hear
Catholic social tradition proposes the role of the phrase “entrepreneurial virtues.” The virtues
virtue as a critical framework to integrate the of industriousness, ingenuity, efficiency, risk
subjective and objective dimensions of entrepre- assessment, tenacity, self-discipline, improvisation,
neurial work. frugality, and so forth are mentioned as
Alasdair MacIntyre explains, however, that the those qualities that mark a true entrepreneur
concept of virtue “always requires for its appli- (Timmons, 1999). These entrepreneurial virtues
cation the acceptance for some prior account of are often proposed within the context where
certain features of social and moral life in terms these habits are absent, particularly in large
of which it has to be defined and explained” corporations. Timmons (1999, p. 28) explains
(1984, p. 186). The paradigms of virtue adopted that the industrial giants of IBM, Kodak,
by historic communities and cultures persist in International Paper, GM, and U.S. Steel, “tended
a kind of ideal biography, sometimes called a to reward people who accumulated the largest
“narrative” account. The Western tradition, for assets, budgets, number of plants, products, and
example, accommodates paradigms of virtue head count, rather than rewarding those who
exhibited as “the life” of the Homeric warrior- created or found new business opportunities,
hero, as “the life” of the politically active citizen took calculated risks and occasionally made
in a Greek polis, and as “the life” of a Christian mistakes, and did so with bootstrap resources.”
saint. That is, in order to talk about the virtues According to Timmons, these companies suffered
of the entrepreneur, we need first to have a from the vices or bad habits of managers and
concept of how we characterize the entrepre- executives who created organizations that were
neur. overly bureaucratic, satisfied with the status quo,
Here of course we do not have one monolithic unable to read the signs of the times, risk
notion of the entrepreneur. Both in theory and aversive, dependent too much on past practices,
practice, entrepreneurs conceive of themselves in and so forth.
very different ways. In the rest of this paper we These overly bureaucratic corporations have
describe three accounts of the entrepreneur, with lost the skills and techniques necessary to
particular focus of what these accounts mean for function well in a dynamic market economy. This
a concept of virtue. As we mentioned above, the is why entrepreneurs are so important to a finan-
literature focuses on actions and behaviors and not cially healthy economy. What often initially
on the character of the entrepreneur; yet, motivates these entrepreneurs is a technical
however implicit, action and behaviors always improvement of a product and service, that is,
assume a character type that serves as the basis they want to make something better. Their traits
for why one should chose such actions. Our of industriousness, ingenuity, frugality, etc., guide
point here in developing these three characters them in the process of adopting courses of action
is not to pigeon-hole entrepreneurs, but rather to allocate necessary resources so as to capitalize
66 Jeffrey R. Cornwall and Michael J. Naughton

on opportunities in the marketplace in a way that and survival, but because as a discipline that is
is profitable. Unlike some managers of some large all they measure success by. Successful companies
bureaucratic corporations, the entrepreneur more therefore are those companies which perfect the
effectively works out all possible means for techniques of maximizing profitability, reducing
achieving narrowly – that is, precisely defined – costs, improving efficiencies, enhancing quality,
financial and productive objectives. increasing market share and getting products to
Within this more technically minded under- market faster. The problem here is that the end
standing of entrepreneurship, entrepreneurs treat of entrepreneurship is reduced wholly to a
human beings and “human factors” – their own technical/financial order. So what we have found
skills, the loyalty of customers, the efficiency of in entrepreneurial literature (as well as the
suppliers, no less than the labor of employees – thinking of some entrepreneurs) is an unarticu-
as “organizational resources.” Entrepreneurship lated, but nonetheless committed, technical
becomes a discipline of thinking as if “good” finality, which as we described above can be
could only mean “good for earnings” or “good called economism. The technical finality is
for production,” so as to achieve the most exact manifested concretely in entrepreneurial com-
and detailed view of how earnings or production panies by the absence of any conversation on the
can be increased by all possible means, i.e., maxi- moral purpose of the firm, the spiritual meaning
mally. So-called pure financial or production of work, a just distribution of a company’s
goals in entrepreneurial logic do not allow wider returns, and so forth. This lack of moral con-
knowledge of relationships among various goods versation on the meaning of work lures entre-
to interfere with and complicate the exercise; this preneurs into a mechanistic optimism of what
deliberate withdrawal from “thinking in the technical knowledge and practices can do for
round” is the essence of technique or techne their organization (see Pinckaers, 1995 and John
(Alford and Naughton, 2001). Paul II, Sollicitudo rei socialis, 1987, #27).
As a technique, entrepreneurial thinking has What has not been fully recognized in the
advanced tremendously in recent years, as the entrepreneurial field is the limit of the technical
volumes of materials indicate, and such progress, character of entrepreneurship, namely that the
we argue, is of critical importance to the disci- techniques are themselves goods only as the instru-
pline of entrepreneurship. We do not believe that ment of prudent concern for the comprehensive
the surveys we summarized concerning how human good, the good “in the round.” This
entrepreneurship measures success are unimpor- technical notion of entrepreneurship leaves the
tant. They tell us much about the objective entrepreneur not on some amoral landscape, but
dimension of work, namely, the procedures on a moral wasteland, leaving her little resources
necessary to produce determined results. Without to deal with the struggles of work/family tension,
such skills the economy would stagnate, leaving developing authentic communities of work, just
more people unemployed and in poverty. wealth distribution, hyper-competitiveness, and
Unfortunately, this ascendance in technique in so forth. Actually, the so-called entrepreneurial
entrepreneurship, of the objective dimension of virtues of diligence, industriousness and so forth
work, has not been integrated with reflection on mentioned above simply exacerbate the problems
the human realities of the social nature of the by intensifying the workload.
person, community of work, and the social Here we can imagine the entrepreneur who
dimension of property, all of which would help has liberated himself from the large bureaucratic
us understand more profoundly the subjective corporation and has solved, at least temporarily,
dimension of work and the moral virtues of the technical problems that confront him, but
entrepreneurship. now is “afflicted with a loss of meaning that its
This is why the direction of entrepreneurial own technical thinking left it unable even to
studies mentioned in the first part of this paper grasp” (Barrett, 1978, p. xix). The reason for this
are so problematic, not so much because they existential angst lies in reducing work only to
measure success in terms of profit, market share techne and in ignoring the virtue of practical
Who is the Good Entrepreneur? 67

wisdom, which is attaining good ends with computer specialist. He came for assistance in
appropriate and effective means. Todd Whitmore getting his cash flow and financing under control.
explains that “Classical philosophy has a term for He had identified a market niche for a computer
the person who spends so much time learning application he had been developing with his
techne [technique] that he has no time for previous employer. The employer was not
learning phronesis or ‘practical wisdom’ [virtue]: interested in the idea, so the entrepreneur gained
idiot.”2 When we moderns think of idiot, we permission to take the idea and start his own
envision the clueless person who can’t get company to develop and market the product. He
anything done, that is, we often think of the had methodically refined the concept and done
technically incompetent. Rather, in Classical a remarkable job in making the program opera-
philosophy, idiotes translates as “private person,” tional and ready for market. He reported that he
someone who is clueless to the moral and social was on the verge of breaking through into the
knowledge that he acts only on the technical market, but was “dealing with some financial
level with his own limited interest in mind. distress.” If he could raise a little more money
Our point here is not to degenerate into he would be able to make the business profitable.
name-calling nor underestimate the importance When asked how bad his financial condition was,
of techne, which is critical to moral life, but to he matter-of-factly stated that he had funded his
note how far we have gone with our language start-up primarily through his life savings (i.e.,
and our values. We live in a highly technical cashed his retirement accounts) and through a
society that can easily seduce us into an “illusion second mortgage on his home. He had gotten
of technique” where reality is reduced to the “a little behind” on his loan repayment and lost
precision and clarity of technical practices of his house. This frustrated his wife, who took
particular economic, financial and entrepreneurial their children and left him. And, oh yes, he was
disciplines. More specifically, the illusion for the about to have his car repossessed. But he only
entrepreneur lies, often unknowingly, in the needed to raise another $50 000 and he could
distinct separation of the subjective and objective deliver his product to several customers. He did
dimensions of work in evaluating the problem raise the funds, and he did become financially
at hand. The root problem, and it is the problem successful. However, at what cost? He never
we have been continually returning to, is that understood that by pursuing the “entrepreneurial
techniques do not tell us enough about the virtues” of technical competence, which he
“good” entrepreneur, namely, the subject. mastered with much practice and learning, he left
Technique qualifies a person partially, since it is a trail of damage to his family, friends, creditors,
only concerned about making things. When we and many others.
say, “This person is productive,” we are saying So if we really want to go beyond the “tech-
more about what she can do than about the nically competent entrepreneur,” the illusion that
deeper dimensions of her character. A moral entrepreneurship is somehow only a technical,
virtue, however, such as justice, is habitual human amoral, neutral, “objective,” activity, we must
action ordered to a good end that renders the envision what the best of entrepreneurial tech-
acting person good, i.e., completes or fulfills the niques would look like if integrated with the best
person as a person. It tells us about the good of of human morality. But before we attempt this,
being an excellent entrepreneur not just being a we must look at another kind of entrepreneur.
technically effective one. The virtues of justice
and prudence thus qualifies a person compre-
hensively. When we say, “This person is just,” we The entrepreneur on steroids: disordered ends/desires
are saying something about the whole person
(Pinckaers, 1995, p. 84). The absence of any discussion beyond technical
An example of the technically competent competence, or economically useful ends, creates
entrepreneur can be seen in an individual who the conditions to glorify the wealth creating
came to visit one of the authors. He was a gifted capacity of entrepreneurs for their own personal
68 Jeffrey R. Cornwall and Michael J. Naughton

and private benefit. In other words, entrepre- companies must be called successful. They earn
neurship, when it is unanchored from a morally vast profits and create huge amounts of wealth
good end, does not content itself with mere for these entrepreneurs. Many of these entrepre-
techniques and skill, but rather produces what we neurs clearly exhibit the so-called entrepreneurial
call “the entrepreneur on steroids.” The athlete virtues identified by authors such as Timmons
on steroids is driven by the desire to win, which (1999). But are these entrepreneurs really suc-
causes him to risk his health. The entrepreneur cessful? Are their so-called entrepreneurial virtues
on our metaphoric steroids is driven by a passion truly virtuous? If one only views entrepreneurial
for more stuff, what the Greeks call pleonexia, an success in terms of wealth and income, the
“insatiability for more,” which risks his moral answer to all of these questions is sadly, “yes.”
character. If we are dissatisfied with this answer, then we
For example, the entrepreneurial virtues must ask the following question: “Why are the
described by authors such as Timmons lead to an entrepreneurial habits of industriousness, tenacity,
adoration of entrepreneurs in high growth, high efficiency, risk assessment, and frugality not
potential industries such as the “dot.com’s” of virtues within the pornography industry, or
the 1990s. Certainly the dot.com entrepreneurs certain dot.com companies? Or more positively,
exhibited ingenuity, risk assessment, tenacity, what can make these so-called entrepreneurial
self-discipline, and improvisation as they enlarged virtues of industriousness, ingenuity, risk taking,
their businesses. And many realized personally tenacity, and so forth “moral” virtues, that is,
financial success. But their aspirations were qualities that make us good as well as successful?3
merely to create a vehicle to offer a public To answer these questions we need to focus
offering (IPO) for their businesses that would our discussion again on the subjective dimen-
generate wild speculation on the possibility that sion of work. Entrepreneurship, although filled
these businesses might someday create real with toil, is a good thing for people. Its role in
revenues or become profitable. Based on this creating wealth, jobs and new products and
speculation, these entrepreneurs created vast sums services, that is, the objective dimension of work,
of wealth out of thin air. Once their fortunes serves as a key to a dynamic economy. Simply
were made, some of the dot.com entrepreneurs look at economies without an entrepreneurial
were able to take their wealth and virtually class of workers and one sees the static effects of
vanish. But are these entrepreneurs really suc- economy on society.
cessful? Are their so-called entrepreneurial virtues Yet, what in entrepreneurship makes the entre-
truly virtuous? preneur good? John Paul II (1981) explains that
Take for another example one of the only without consideration of the subjective dimen-
businesses to consistently earn profits on the sion of work, “it is impossible to understand the
internet: pornography. In an article in The New meaning of the virtue of industriousness, and
York Times Magazine, Rich (2001) describes porn more particularly it is impossible to understand
entrepreneurs not as “gold-chained creeps” but why industriousness should be a virtue” (Laborem
rather as people who saw a tremendous oppor- exercens, #9). Standing within the virtue tradi-
tunity to make a significant amount of money. tion of Aristotle and Thomas Aquinas, he states
Many of the people he describes are college that industriousness, as well as ingenuity,
graduates, some with business degrees and creativity, frugality, and so forth, can only be
training, but all realize that satisfying customer virtues if they “make us more human,” and they
wants makes them a lot of money. With can only make us more human if we are helping
extremely low failure rates and large profit other people become more developed. John Paul
margins, these entrepreneurs see pornography as argues this point on the basis of the phenomena
a good bet to succeed financially. of our activity, which we have described in terms
When success in entrepreneurship is measured of the subjective and objective dimensions of
using traditional financial measures as taken from work. We perfect ourselves to the extent that we
the entrepreneurship literature, pornography create conditions for other people to develop. We
Who is the Good Entrepreneur? 69

cannot develop ourselves without developing will if we don’t? And while children, spouses,
others. employees and customers of entrepreneurs suffer
This is why John Paul states: from such work, the most tragic figure is the
entrepreneur himself, precisely because he is
All this pleads in favor of the moral obligation to often the most responsible for the situation and
link industriousness [as well as other so-called thus is most affected subjectively by the situation.
entrepreneurial habits] as a virtue with the social What is remarkable about these “entrepreneurs
order of work, which will enable man to become, on steroids” is that their hunger for growth and
in work, ‘more of a human being’ and not be
wealth seems to be insatiable. There is never
degraded by it, not only because of the wearing
out of his physical strength (which, at least up to enough. When they finally get the car they’ve
a certain point, is inevitable), but especially dreamed of, they then pursue a yacht. Once they
through damage to the dignity and subjectivity that get the yacht, they want the private plane that all
are proper to him (Laborem exercens, #9, emphases the other “successful” entrepreneurs now own.
added). Once their net worth is $1 billion, they strive
to reach $2 billion. And so it goes.
The key term here is the “social order of The bottom line of our argument is that the
work.” When our goal in work disengages from use of so-called entrepreneurial virtues as
the social order in which it is done, a certain articulated by Timmons and others fails to link
corruption occurs in the entrepreneur himself. the qualities of the entrepreneur to any social
When our goal is simply to win a league cham- order. Without the link of the social order of
pionship, we are prone to lose our sportsman- work, habits of industriousness, ingenuity, effi-
ship; when our goal is merely to raise an ciency, and so forth lose their potential to
audience’s laughter, we can slip into vulgarity; develop the whole person.
and when our goal is solely to maximize wealth,
we are inclined to instrumentalize people to
achieve that end. If the goals of winning, enter- The good entrepreneur: the social order of work
taining, and selling are not to corrupt those who
pursue them, they must be embedded in much John Paul II points out that virtue “is something
larger purposes which invite a comprehensive, whereby man becomes good as man” (Laborem
moral evaluation of the means they employ. Such exercens, #9). If the practice of virtue makes
purposes include the service of others and the people more human, then work, practiced as
promotion of the good of all, the common good. virtue, can make entrepreneurs more human.
Here we come to a rather startling conclusion The reason for this bold claim is that a virtue is,
if we take the insight of the subjective dimension as MacIntyre writes, “a quality the exercise of
of work: the perpetrators of injustice are more which leads to the achievement of the human
oppressed than the exploited. The well-dressed telos” (1984, p. 184). Virtues are internal quali-
entrepreneurs found in the New York Times article ties or powers that we develop both through our
on porn entrepreneurs are more degraded than own efforts and God’s grace to achieve what is
the women and men they use (Gaudium et spes, morally good. So the critical question before us
#27 in Flannery, 1988). is: “What are the excellent qualities that makes
But here we need to go further in our evalu- a good entrepreneur, and not a just successful
ation. The pornography industry is in one sense one, i.e., profitable?” What is in “the social order
an easy one to critique. But what about those of work” that makes people good?
companies where the wealth is hoarded by the To address these questions, we turn to what
few, where children and spouses are neglected for originally drives a person to become an entre-
sake of ever greater revenues, where enough is preneur. While there are many reasons for this,
never enough, where deception becomes a an entrepreneur often moves to start his company
standard business practice, or where dangerous because he feels constricted to act in a corpo-
products are distributed because someone else rate setting. He feels constrained, feels limited.
70 Jeffrey R. Cornwall and Michael J. Naughton

He knows that he cannot do or be what he has their employees. If the three of them desired
the potential to do and become. That is, many security, growth and integration, wouldn’t other
entrepreneurs leave corporate settings because it employees want the same? Thus they began to
stifles their subjective growth. In other words, it build an organization that would fulfill all the
is precisely this notion of the subjective dimen- aims.
sion of work that describes why entrepreneurs While their story is unique in some respects,
are entrepreneurs. the beginning of RPM reflects a similar story of
Let us take a concrete example. When Dale other entrepreneurial firms. Realizing that their
Merrick, Bob Wahlstedt and Lee Johnson started work is not helping them to grow, entrepreneurs
Reell Precision Manufacturing (RPM), they act to change their situation. In so doing they are
started the company with four complementary able to offer others an opportunity to partici-
aims: pate in more meaningful work as well.
It is this last point that bears emphasis, par-
• to earn a living
ticularly in relationship to our topic of virtue and
• to grow personally and professionally
the social order of work. The entrepreneur’s
• to be able to put family first
experience of subjectivity should help her
• to integrate their faith and work
connect to the subjectivity of the experience of
These aims were not easily attainable at their her workers. Actually, her growth as a person is
former place of employment (a large, Midwestern dependent upon the growth of her relationships
manufacturing firm). While they had different with her colleagues at work.
reasons for leaving, their experiences converged Pope Pius XII (1957), in a talk to the
on two realities that were becoming increasingly International Congress of Catholic Association
undeniable: (1) pressures of organizational objec- of Small and Medium Sized Business, explained
tives created conditions that prevented them from that the entrepreneur and manager “anticipates,
being proud of their work as engineers; (2) suc- arranges, directs, and takes responsibility for the
cessful executives at this company too often paid consequences of his decisions. His natural gifts
the price of family estrangement for career . . . find employment in his directing function
advancement. Deborah Savage, in a case study on and become the main means by which his per-
RPM, explains that Bob Wahlstedt could see that sonality and creative urge are satisfied. Can he
the higher one got in the company hierarchy, the [then] deny to his subordinates that which he values
less time one had for the things that mattered so much for himself?” And if he does deny it to
most. He had already heard about the troubles others, he also denies it to himself, since if his
executives were having with unhappy spouses and work does not create conditions for others to
rebellious children. This was not a future he develop, he paradoxically stunts his own devel-
envisioned for himself. He had enjoyed an opment.
especially good relationship with his own father The founders of Reell were technically
and knew that this had been important competent entrepreneurs, but they refused to be
throughout his life. He dreamed of having a informed by a technical finality. Their work was
similar relationship with sons and daughters of informed by a moral finality, which has three
his own. But that wasn’t the only thing missing. dimensions of what John Paul II means by “the
In all of the intense effort to get the job done, social order of work.” The first relates to the
to do the impossible to meet the demands of the social nature of the person and the order of
company’s customers, Bob felt himself to be desires. What is at the core of virtue for the
disappearing. He was becoming a “company entrepreneur or for anyone at work is the desire
employee” and losing his sense of identity in the to be in right relationship with others. Oswald
process (Savage, 1998). von Nell-Breuning, a major figure in the
These three men sought work that was Catholic social tradition, explains that only the
fulfilling in the fullest sense of the word. They entrepreneur who “gives first thought to service
also wanted to extend this type of work to and second thought to gain” practices virtue
Who is the Good Entrepreneur? 71

(1936, p. 115). The founders of Reell left their As compared to the public corporation, entre-
large manufacturing company because they preneurs have a unique ability to define success
wanted better work, that is, work that developed not only in terms of the narrow financially
the whole person. dictated measures of success, but in terms of
The second dimension, related to the first, is morality and the subjective dimension of their
the entrepreneur’s role in fostering a “commu- entrepreneurial activity. But if the entrepreneur
nity of work.” The founders of Reell began to takes her business public, she no longer has
create conditions within their organization that complete control over what her success is
fostered the growth of their employees. By measured by, as she now becomes an instrument
designing better jobs through training and skill of the new ownership of the business.
development, promoting a culture of participa-
tion and ownership, committing to livable wages,
having a no layoff policy, developing family Conclusion: the components of authentic
friendly policies, and so forth, the leadership at entrepreneurial success
Reell created the conditions for a community of
work to take place. While these activities do not In light of our discussion, how can we speak
guarantee in themselves a community of work, meaningfully about entrepreneurial success?
they create the conditions in an organization for According to what we have said above, we
all employees to see a common life together, a conclude that the proper ordering of three
life of interdependence. They can see themselves distinct kinds of goods are necessary for the
as a community of work and not merely as an entrepreneur to define her activity as virtuous
enclave of interests. While never perfect, and which serves as the basis of authentic success: (1)
always in need of revision, Reell’s fruits of a work the good of being technically competent, (2) the
community is manifested in an extremely low good of the individual (subjective dimension of
turnover rate among employees, a high number work) and (3) the good of community (social
of applicants for each job opening despite the order of work).
tight labor market, a spirit of sacrifice when (1) The Good of Being Technically Competent:
economic hard times occur, and so forth. As we have noted above, the entrepreneurial
The third dimension focuses on the ownership practice is of a process of identifying, evaluating,
of the firm and the social nature of property. seizing an opportunity and bringing together
How do the three founding members of Reell the resources necessary for success. The entre-
view the capital ownership of Reell? The preneur needs the basic business skills of
entrepreneur on steroids we described above accounting, marketing, finance, etc. to make
views his company as a vehicle that enables him things. But she also needs what we have called
to “cash out.” It has no social dimension. When entrepreneurial or instrumental habits of indus-
the founding members of Reell began to think triousness, diligence, ingenuity, frugality, and
through the ownership transition of their own so forth, qualities without which the entrepre-
company, they refused to sell their company on neurial process limps and eventually atrophies.
the public market, even though it would produce Entrepreneurship has become a more recognized
the greatest amount of wealth for them person- practice and discipline in the last twenty years
ally. They refused because they understood their (Drucker, 1986). The reason for this is the
company as more than just a “financial asset” for increasing articulation of this entrepreneurial
their personal gain. They saw too many examples practice, that is, what leads to failure, what are
where companies like theirs were merged into the necessary components of the practice, what
other larger entities, usually publicly traded com- are the best practices. Most university-based
panies, which would change dramatically the entrepreneurship programs report dramatic results
culture of the company often to the great from training entrepreneurs in these best prac-
disappointment of their founders and employees tices. While the historically reported failure rate
(Wahlstedt and Naughton, 2000). of business start-ups is around eighty percent,
72 Jeffrey R. Cornwall and Michael J. Naughton

most universities are reporting success rates of nature of the work provides a life of shared goods
about eighty percent for entrepreneurs trained in that are not only economic but also social in
the technique of managing business start-up and nature. This of course is no easy task, but virtue
growth. is not for the simple-minded.
No entrepreneur whose technical competence These three goods and their proper ordering
is in serious question can, or should, expect to serve as a rich seedbed on which to measure
be credited in matters involving moral leadership, entrepreneurial success. They serve as a vision on
since such competence serves as a basis to virtue. which to broaden a company’s measure of success
Technical competence, upon which everyone’s (Kaplan and Norton, 1996). Such measurements
welfare hangs, is one – though only one – of an will include revenue growth, market share, profit
entrepreneur’s moral obligations, and serves as a margins, shareholder wealth, dividend returns as
necessary dimension to moral virtue. While we well as total employment, employee turnover
have focused on the subjective dimension of rates, and so forth. These measurements indicate
work within this paper, the entrepreneur as a the health of what we call foundational goods,
producer must create things well, which is always those goods that directly support the economic
a technical matter, as that is the quality of the viability of the firm. They have the importance
work done, the objective dimension of work. of necessities, and they condition everything else
This focus on what is made relies on techniques the firm undertakes. But the measure of success
of production, finance and other business will include engaging the more difficult to
disciplines. measure attributes such as the subjective dimen-
(2) The Good of the Person and the Subjective sion of work, the social order of work and, most
Dimension of Work: The good of the entrepre- difficult of all, virtue. These attributes represent
neurial practice cannot be understood without what we call the excellent goods of an organiza-
the good of the entrepreneur. In a talk to tion, those internal qualities, which develop
business people and workers in Barcelona in within and between human persons and com-
1982, John Paul II explains that the marrow of munities such as friendship, personal cultivation,
the Christian social doctrine on work is centered and moral self-possession. These goods in the
on the person: “one does not achieve a correct workplace are often described in terms of virtues
concept of work except in strict dependence on such as justice, prudence, courage, solidarity and
the right concept of man” (Kennedy et al., 1994, patience, that is, internal qualities that foster the
p. 95). If entrepreneurship is to be correctly growth of people and contribute to a commu-
understood, it must take seriously a correct nity of persons. It is the excellent goods that
notion of the entrepreneur, whom she ought to mark the “humanity” of an organization (Alford
be. This is a question that cannot be easily and Naughton, 2002).
reduced to quantitative measurements, which is These excellent goods cannot be reduced to
one reason why entrepreneurial literature has an equation or formula; rather, they entail qual-
avoided the research. It is also a question that will itative judgments that will be debatable and less
generate a significant debate. Yet, it is a question scientific. Yet, it is these attributes that define
every entrepreneur must ask and want to ask. most clearly and profoundly the nature of the
Any understanding of any discipline that brackets entrepreneurial spirit. Since our need for
the human subject from the significance of their foundational goods is all too urgent, concern for
action is simply not attending to the reality at gaining them can sometimes crowd out our
hand. concern for the excellent goods. Yet, if the
(3) The Good of the Community and the Social entrepreneur fails to evaluate his activity in light
Order of Work: John Paul II has described the of this multifaceted notion of success, he distorts
common good for the entrepreneur as creating his own self-understanding as well as his under-
organizational conditions that foster human standing of the organization he has helped to
development. The entrepreneur has the noble start.
task of creating a community of work where the Scholars in the entrepreneurial field need to
Who is the Good Entrepreneur? 73
3
engage more seriously in a comprehensive notion Our problem in answering these questions in part
of success by recognizing the wide variety of stems from our history, particularly as Americans. We
goods necessary for a successful organization. If have been influenced by Benjamin Franklin’s utili-
they fail to do this, the discipline of entrepre- tarian notion of virtue, which seems to be the basis
neurship risks attending, discussing and pub- on which the entrepreneurial literature grounds its
notion of virtue. Franklin centers the discussion on
lishing only the easiest of measures, which we
the means for effective living not the ends for which
describe as foundational goods. Thus the old we live for. As long as one is effective one is good.
adage that what gets measured gets managed and The goal is effectiveness, the means are goodness,
what doesn’t get measured gets ignored, creates character, virtue. The problem with this is what
an environment where entrepreneurs identify happens when deception, unfairness, duplicity, etc.
themselves as those who are technically compe- are ways to effectiveness? If effectiveness or utility is
tent or those on steroids. This is extremely the end, then goodness is instrumentalized. Franklin
dangerous for the field of entrepreneurship. was not interested in character for its own sake but
Those of us in the field need to further develop for appearances. You don’t fool around with another’s
creative instruments which help entrepreneurs to wife not because of the sacrament of marriage, but
assess how well they are achieving what we have because your life will be wretched afterwards. That
called excellent goods in organizations and to is, you will not be effective in your life. Max Weber
contrasts Franklin’s Americanist view of virtue with
design practices and policies which move
a Christian German view: “Nevertheless, all of
organizations closer to achieving those goods. Franklin’s moral admonishments are applied in a
utilitarian fashion: Honesty is useful because it leads
to the availability of credit. Punctuality, industry, and
Notes frugality are also useful, and are therefore virtues. It
would follow from this that, for example, the appear-
1
Economism is not some grand philosophical ance of honesty, wherever it accomplishes the same
system, although it has deep philosophical roots in end, would suffice. Moreover, in Franklin’s eyes an
what is commonly referred to as materialism. For the unnecessary surplus of this virtue must be seen as
entrepreneur as well as for entrepreneurial scholars, unproductive wastefulness. Indeed, whoever reads in
this materialism is more practical than theoretical, “a his autobiography the story of his ‘conversion’ to
materialism judged capable of satisfying man’s needs, these virtues, or the complete discussions on the use-
not so much on the grounds of premises derived from fulness of a strict preservation of the appearance of
materialist theory, as on the grounds of a particular modesty and the intentional minimizing of one’s own
way of evaluating things, and so on the grounds of a accomplishments in order to attain a general approval,
certain hierarchy of goods based on the greater imme- will necessarily come to the conclusion that all
diate attractiveness of what is material” ( John Paul virtues, according to Franklin, become virtues only
II, Laborem exercens, #13). to the extent that they are useful to the individual.
2
Todd David Whitmore, “Teaching and Living The surrogate of virtue-namely, its appearance only-
Practical Reasoning: The Role of Catholic Social is fully adequate wherever the same purpose is
Thought in a Catholic University Curriculum,” achieved. Indeed, this inseparability of motive and
unpublished. Todd Whitmore explains that “[n]ot appearance is the inescapable consequence of all strict
explicitly subsuming techne under phronesis results in utilitarianism. The common German tendency to
a hidden value system that still impacts society. Two perceive the American virtues as ‘hypocrisy’ appears
frequently occurring elements to this value system here confirmed without a doubt” (Max Weber, The
involve, first, what I call the ‘Oppenheimer Protestant Ethic and The Spirit of Capitalism [Los
syndrome,’ that is, the willingness to bracket norma- Angeles, California: Roxbury Publishing Company,
tive questions under the rubric that the motivation is 2002], pp. 16–17). Or as Alasdair MacIntyre puts it
simply the pursuit of ‘pure science.’ The second is “The road to success in Philadelphia and the road to
what I call the technological imperative, that is, the heaven may not coincide after all” (1984, p. 198).
claim that if something can be developed, then it
ought to be. In a reversal of the philosophical dictum
that ‘ought implies can’ . . . the technological
imperative reads ‘can implies ought.’”
74 Jeffrey R. Cornwall and Michael J. Naughton

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