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Physiotherapy 96 (2010) 169–175

Are physiotherapy students adequately prepared to successfully


gain employment?
Mandy Jones a,∗ , Judith McIntyre b , Sandra Naylor a
a School of Health Science and Social Care, Brunel University, Kingston Lane, Uxbridge, London UB8 3PH, UK
b Placement and Careers Centre, Brunel University, Uxbridge UB8 3PH, UK

Abstract
Objectives To explore the preparedness of final-year physiotherapy students for their progression into employment, and identify what
universities can do to facilitate a smooth transition.
Design A single-cohort study, utilising a qualitative design incorporating a survey followed by transcribed and coded semi-structured
interviews.
Setting Interviews were held in the Placement and Careers Centre at Brunel University, London.
Participants Sixty final-year full- and part-time students participated in the survey, and 12 final-year full- and part-time students participated
in the semi-structured interviews.
Methods Sixty students completed a questionnaire which explored their preparedness for employment. Questions related to the current job
situation, the application process and the student’s ideal first post. Responses from the questionnaire were analysed and discussed further
through a digitally recorded interview. Twelve students were interviewed by an experienced interviewer from a non-physiotherapy background.
Results Students felt unprepared for employment. Forty-seven per cent wanted a rotational post, but 26% would only spend 6 months and
39% would only spend 1 year looking for a job. Seventy-one percent would change career and 99% would work abroad if they were unable
to secure a post in the UK. Most importantly, students could not identify transferable skills required by potential employers; only 25% cited
effective communications, and 10% cited flexible working as a transferable skill. Self-management skills (e.g. prioritisation, time management
and documentation) were not perceived as essential for employment.
Conclusions The job market requires physiotherapy graduates to possess transferable skills which can be applied to any situation. Many are
integral to the profession and the undergraduate curriculum; however, analysis and assimilation of these skills cannot be assumed. Universities
should reflect on their curriculum delivery to produce graduates who meet employers’ expectations and make a smooth transition into the
workplace.
© 2010 Chartered Society of Physiotherapy. Published by Elsevier Ltd. All rights reserved.

Keywords: Employability; Transferable skills; Application process; Careers centre

Introduction ified physiotherapists experiencing difficulties gaining their


first National Health Service (NHS) post [2]. Changes in
Following graduation, physiotherapists used to be in an NHS structure and service delivery, the presence of NHS
enviable position; vacant posts were plentiful, which allowed trusts with deficit budgets, and the recent economic down-
new graduates the luxury of selecting the geographical turn have led to a change in the job market making junior
location in which they would like to work and, in some physiotherapy jobs scarce [2,3]. This change in circumstance
instances, the institution [1]. However, over the past few has led to intense competition for graduate employment [4],
years, the situation has completely reversed with newly qual- together with the realisation amongst graduates that effec-
tive self-marketing is essential in order to secure a junior
∗ Corresponding author. Tel.: +44 01895 968785; post. Whilst most undergraduate programmes and the Char-
fax: +44 (0) 1895 269853. tered Society of Physiotherapy (CSP) [5] provide guidance
E-mail address: mandy.jones@brunel.ac.uk (M. Jones). for physiotherapy students about making applications for

0031-9406/$ – see front matter © 2010 Chartered Society of Physiotherapy. Published by Elsevier Ltd. All rights reserved.
doi:10.1016/j.physio.2009.11.008
170 M. Jones et al. / Physiotherapy 96 (2010) 169–175

employment, it is becoming increasingly apparent that this and content; where appropriate, amendments were made [11].
area of the undergraduate curriculum must evolve continu- Eighty-seven final-year physiotherapy students (both full-
ally to meet the changing requirements of employers [6,7]. and part-time) who had completed all taught elements of the
Limited numbers of jobs have led to oversubscription for course were invited, via e-mail, to complete the final question-
most advertised junior posts [4]. The number of accepted naire (available on request from the corresponding author).
applications is often capped, leaving graduates disappointed The completed questionnaires were returned anonymously to
when they are not immediately offered an interview. Even if a central collection to limit the Hawthorne effect [11]. The
short-listed, employers are increasingly using pre-interview questionnaire aimed to determine students’ perceptions of
selection methods, such as written evaluation of clinical the employment process and, specifically, how prepared they
knowledge or skills, holding practical assessment days or felt to make job applications to potential employers [11].
group interviews. As such, graduates are now required to Students were asked to answer both open and closed ques-
demonstrate a wide variety of professional and, in particu- tions which explored their views on the current job situation,
lar, transferable skills which highlight their strengths and, the application process and their plans for their first post.
therefore, employability even prior to interview. Transfer- The responses (60/87, 69%) from this questionnaire were
able skills are defined by the Department for Education analysed and subsequently used to identify areas for further
and Employment [8] as ‘those cognitive and personal skills in-depth discussion in the interview stage of the research.
(application of number, communication, information tech- Following completion of the questionnaire, an e-mail was
nology, problem solving, personal skills, working with others sent to all final-year students inviting them to attend an inter-
and improving own learning and performance) which are view. Twelve respondents volunteered for interview, which
central to occupational competence in all sectors and at all lasted a maximum of 1 hour and utilised a semi-structured
levels’. approach. Although randomly self-selected, the interview
At Brunel University, the development of transfer- group provided a representative sample of the whole cohort
able skills is integral to the undergraduate physiotherapy (36% mature, 64% female, 27% part-time students). The
programme. Communication, interprofessional team work- interviews were undertaken by an experienced interviewer
ing, reflective practice, documentation, organisation and from a non-physiotherapy background. Each session was dig-
self-management skills are all taught and reinforced both aca- itally recorded and later fully transcribed for analysis. Due
demically and clinically throughout the course. Additionally, care was given to ensure informed consent prior to participa-
final-year students receive education covering the applica- tion, confidentiality and secure storage of all data.
tion process; writing curriculum vitae (CV) and personal
statements, interview skills, strategies for their continued
professional development (CPD), plus information regarding Analysis
changes to healthcare provision in London. However, is this
The closed questions from the survey were analysed and
curriculum provision effective in matching current employ-
presented using descriptive statistics. Analysis of the open
ment demands [9]? Perhaps more importantly, are students
questions illustrated common themes and concerns which
able to recognise and assimilate this information in order to
were explored further in the in-depth interview. The primary
achieve a successful application? Graduate employment is
aim of the research was to explore students’ preparedness
an ongoing issue [10]; however, there is a paucity of phys-
to gain employment; therefore, an inductive approach to
iotherapy literature regarding successful transition into the
interview analysis was adopted, which is firmly located
workplace. The overall aim of this research was to establish
within the qualitative research paradigm [12]. An inde-
whether physiotherapy students from a single UK university
pendent researcher from a non-physiotherapy background
cohort were adequately prepared to gain employment. Specif-
utilised a systematic approach to analysis, identifying codes,
ically, this study aimed to explore students’ perceptions of
subcategories and emergent themes that arose from the data
the application process, determine how prepared they felt to
[13,14].
make job applications, and identify what universities can do
to facilitate a smooth transition.
Results

Methods Questionnaire

Following ethical approval from Brunel University, data The response rate to the questionnaire was 60/87 (69%).
were collected using two methods: a questionnaire and a All respondents completed every question in each section.
semi-structured interview. Initially, a pilot questionnaire was Data are expressed as percentage of total response (X/60);
formulated following a brainstorming session undertaken by detailed responses are displayed in Tables 1 and 2.
two experienced physiotherapy lecturers and a placement and The questionnaire provided some interesting employment
careers centre consultant. This was completed by a group of characteristics. Forty-seven percent of respondents stated that
10 final-year students and analysed to evaluate both clarity a traditional junior rotation would be their ideal first post,
M. Jones et al. / Physiotherapy 96 (2010) 169–175 171

Table 1
Responses to completed questionnaires (percentages expressed as n/60).
Ideal first post How long would you wait for first job? Would you change career? If so, what? Working abroad – where?
Junior rotation 47% 0 to 3 months 26% Yes 71% Physiotherapy related 43% Australasia 48%
Teaching hospital 26% Up to 6 months 26% No 29% Medicine 14% Canada 21%
Close to home 10% Up to 12 months 39% Teaching 12% USA 15%
Outpatients 7% Up to 2 years 4% The services 12% Europe 9%
Respiratory 3% No idea how long 5% Law 7% Other 7%
Other 7% Other 12%

while 26% wanted any post based in a London teaching hospi- timated the time and effort required to make a successful
tal. Twenty-six percent of students would only wait 6 months application.
and 39% would only wait 1 year to secure their first post;
71% would change career and 99% would consider working Interviews
abroad if they were unsuccessful in securing a UK-based post
within their predetermined time frame. The key issues highlighted from analysis of the question-
From an application perspective, 34% identified a CV and naire were explored in more depth in the semi-structured
personal statement as the sole criteria for short-listing, and interviews. All the interviews were analysed using a the-
18% stated that an individual interview was the main selec- matic approach which revealed several themes. Students
tion criterion for employment. Perhaps most importantly, felt that they received little preparation covering the appli-
students had difficulties identifying the key skills required cation process during their undergraduate programme, but
for employment as listed on a standard person specification; gained valuable information about the process from edu-
14% of students reported that a sound knowledge base and cators whilst on clinical placement. However, there was
skills such as communication (16%) and team working (11%) little consensus from the students as to what they felt
were essential for employment. However, self-management employers were looking for in a new graduate. Students
skills such as prioritisation of clinical caseload (0%), time had difficulty listing their transferable skills other than
management (0%) and legal documentation (0%) were not communication and team working. They reported that
perceived as essential skills for employment. Furthermore, verbal and non-verbal communication skills were well
students had difficulty identifying which key skills were developed throughout the undergraduate programme, and
transferable to other aspects of the workplace; communi- commended the use of clinical scenarios as an effec-
cation skills (25%), flexible working (7%), team working tive way to improve these non-clinical skills, as well as
(5%), legal documentation (2%), prioritisation of a clini- their knowledge base. Interestingly, when asked to identify
cal caseload (1%) and time-management skills (1%) were transferable skills, students drew on previous employment
most frequently listed. Overall, students had limited aware- experiences rather than their physiotherapy experiences.
ness of the application procedure and the diverse range of Students voiced concerns over CPD portfolio prepara-
pre-interview selection procedures, and as such, underes- tion, and requested greater input and guidance from the

Table 2
Students’ perceptions of skills essential for employment.
Employer requirements extracted from standard Skill perceived as essential for Skill perceived as transferable by
person specification for junior physiotherapy post employment by students (expressed students (expressed as % of total
as % of total respondents) respondents)
Appropriate qualifications (degree/Health Professions Council/etc.) 1 0
Good knowledge base 14 5
Wide variety of clinical experience 3 10
Clinical-reasoning skills 2 3
Good organisational skills 4 5
Excellent communication skills 16 25
Flexible working 2 7
Autonomous working 1 0
Team-working skills 11 5
Prioritisation of a clinical caseload 0 1
Time-management skills 0 1
Documentation to legal requirements 0 2
Healthcare changes 0 0
Other 28 61
172 M. Jones et al. / Physiotherapy 96 (2010) 169–175

university. Overall, students expressed trepidation towards post, the most influential factors were the attitudes of super-
starting the employment process due to the perceived visors and potential colleagues, and the level of in-service
shortage of junior jobs and an anticipated high level of training provided. Students’ perceptions of these factors
competition. are often developed early during training and consolidated
throughout clinical placement experience. Indeed, most stu-
dents can clearly identify which educators and institutions
Discussion effectively satisfied their training needs and which did not. In
addition, the inclusion of popular or specialist rotations was
Over the last 3 years, UK physiotherapy students have also cited as an important feature when selecting potential
experienced increasing difficulties securing their first post posts [1], confirming the expectation of undertaking a tradi-
following graduation [2,3]. This is the first study to explore tional rotational job. Interestingly, both Atkinson and Stewart
a UK-based cohort of physiotherapy students’ expectations [18] and Masters [19] commented that most newly quali-
of the employment process, and evaluate their preparedness fied physiotherapists do not believe that they have sufficient
for making a job application. The key findings were: students experience or skills to work in the community immediately
could not identify the core or transferable skills required by following graduation. This may reflect undergraduate pro-
potential employers; students were unaware of the diverse gramme structure, where community experience may be
range of pre-interview selection procedures, and underesti- perceived as a specialist area; however, more significantly,
mated the amount of preparation and effort required to obtain it could be an indication that students do not recognise the
their first physiotherapy post; students wanted more guid- transferability of their skills.
ance and CPD preparation from the university; and students In 1997, the Dearing Committee published a report [20]
expressed trepidation towards starting the employment pro- which recommended that key employability or transferable
cess due to the perceived shortage of jobs and anticipated skills should be incorporated into every higher education cur-
high level of competition. riculum. Transferable skills are those which, although learnt
Despite the wide variety and scope of junior posts in one specific context, can easily and successfully be applied
available, 47% of the students canvassed still anticipated to another [8,21]. Transferable skills can be identified and
undertaking a traditional rotational junior physiotherapy post traced throughout most undergraduate physiotherapy pro-
following graduation, with 26% specifically wanting to work grammes [15], and provide the generic basis of a person
in a London teaching hospital. This response was perhaps specification for any physiotherapy post. However, the ability
unsurprising given that the rotational nature of the pro- to recognise and adequately transfer skills is often assumed
fession remains embedded within undergraduate training [21]. This theory is supported by the present results, which
programmes [15], and that the students participating in this indicated that not only did students have difficulty identify-
research attended a London university. However, what was ing the standard criteria required for graduate employment,
surprising was that, predominantly due to financial pres- but few could state which skills were transferable to other
sures, 26% of students would only wait 6 months and aspects of the workplace (Table 2). Students were only
39% would only wait 1 year to secure their first post. Fur- able to identify effective communication, a good knowledge
thermore, 71% of students would change career and 99% base and team working as essential criteria for employment.
would consider working abroad if they were unsuccessful These criteria were consistent with seminal [22] and current
in securing a UK graduate post within their predeter- reports [9], which state that 85% of employers also con-
mined time frame. This has significant implications for the sider these professional skills to be important employment
authorities funding undergraduate physiotherapy education factors. However, only 11% of students were able to isolate
in the UK, and the workforce provision necessary to ful- team working and 2% clinical reasoning (or problem solv-
fil NHS requirements in the future. The CSP has predicted ing) as essential, with leadership identified by less than 1%
that, in the future, there will be an increased demand for of the cohort surveyed. However, these important capabilities
physiotherapists given ‘the rapidly-aging population and a are vital for employment and appear on most job specifi-
rise in the number of people with long-term conditions’ cations in physiotherapy. The skills most frequently cited
[16]. as being transferable were again effective communication
Despite receiving comprehensive education regarding and ‘a wide range of clinical experience’; however, clini-
NHS evolution and change, focused around the Darzi report cal experience is physiotherapy specific and, therefore, not
[17], only 7% of the students acknowledged employment transferable. Interestingly, some students felt that they had to
potential in other health sectors, including the commu- utilise previous employment experiences rather than phys-
nity/primary care, social care or private practice. This iotherapy experiences when identifying their transferable
may simply be reflective of students’ individual clinical skills. This may suggest that some students viewed the skills
placement experience, where despite the inclusion of more learnt during the undergraduate programme as collectively
non-traditional clinical placements, hospital-based practice clinical or professional, without any differentiation. How-
still tends to predominate. Warrinder and Walker [1] proposed ever, these results also raise the possibility that transferable
that when identifying the location of a first physiotherapy skills are so integral to undergraduate physiotherapy pro-
M. Jones et al. / Physiotherapy 96 (2010) 169–175 173

gramme structure that students are unable to identify them in by students until they approached graduation and impending
isolation. employment.
This finding is both important and concerning when The present data suggest that students underestimate the
paralleled with the finding that 34% of students consid- amount of preparation and effort required to obtain their first
ered submission of a CV and personal statement as the physiotherapy post. This was something of a paradox, as par-
sole selection criteria for short-listing. A student’s abil- ticipation in the study and, in particular, the interview was
ity to demonstrate physiotherapy-specific knowledge and voluntary and was therefore, by definition, populated by a
skills is paramount, but not conclusive or alone sufficient self-selecting group of more motivated students. Indeed, 82%
to secure employment [21]. Nybø [23] reported that individ- of this group achieved a 2:1 or 1st class honours degree. How-
uals were recruited in accordance with the knowledge and ever, despite academic success, these high-achieving students
skills required by the workplace, to ensure that individual were unaware of the potential hurdles involved in the employ-
competencies matched the complex challenges of workplace ment process.
tasks. As such, students must be able to identify and evidence
both physiotherapy-specific and transferable skills in order to Recommendations
successfully progress through the employment process.
Universities have an established role in preparing Accepting that this was a cohort from a single UK
graduates for employment [22,24–28]. As such, most university, these results indicate that despite completing a
physiotherapy programmes deliver key elements of inter- curriculum containing formalised education, final-year phys-
professional practice, including preparation for employment iotherapy students were unprepared to gain employment
within the undergraduate curriculum. However, the results of successfully. This was an interesting and surprising outcome
this study indicate that despite the delivery of both generic as this area of the undergraduate programme appeared to be
and specific employment education, students felt that they effectively fulfilled. However, the impact of the changing
received little preparation for making job applications during economic climate on graduate employment has necessi-
their training. Interestingly, they believed that they gained tated a change of emphasis in undergraduate curriculum
more valuable information whilst on clinical placement. delivery. Although these results are not wholly transfer-
The benefits of clinical education have been well recog- able, elements of the findings may be applicable to other
nised; communication and interpersonal competencies within qualifying institutions. In light of these findings, the physio-
healthcare and social care teams are usually learned and therapy programme at Brunel University has been reviewed.
assimilated through on-the-job training [29]. In addition, stu- Most importantly, transferable skills will be re-established as
dents are provided with a holistic approach to their work, such, allowing their transparent application to be identified
facilitating standardisation of their skills, which aids the and developed throughout the curriculum in both a clini-
development of both self-confidence and self-belief [30,31]. cal and non-clinical context. Emphasis on the importance
Mason et al. [32] suggested that the positive correlation of demonstrating these skills adequately and discussion of
between work experience and employability reinforces that pre-interview selection methods will be formally introduced
essential transferable skills are predominantly learnt in the in the final year. CPD portfolio formation will be structured
workplace. There may be a misconception amongst students and facilitated with the instigation of a reflective practice
that because university tutors are not primarily working in a proforma, which will be completed by students following
clinical forum, they are unaware of current issues surround- each clinical- and theoretical-based teaching block. The pro-
ing the job market or the key requirements to secure a post. forma will provide them with an effective self-evaluation
Students valued the transfer of information from their peers tool and comprehensive documentation of their developing
more highly than the formal employment preparation they knowledge and skills. Students are already encouraged to
received in the classroom; however, despite this, they were access and utilise electronic portfolios as a progressive and
still unable to provide a consensus about what is required by easily accessible way to identify, document and evidence
employers from a new graduate. CPD.
Students voiced concerns over CPD portfolio preparation, The results of this study have prompted amendments to
as they perceived evidence of CPD as essential for employ- the curriculum in response to students’ needs, but this pro-
ment. They wanted the university to provide more structured cess of reflection and re-evaluation must be continual. It
guidance covering CPD portfolio formation and use through- is crucial to monitor which skills and attributes are priori-
out the undergraduate programme. Interestingly, this area of tised by employers in order to develop and educate students
the curriculum was instigated at the beginning of the sec- to match their expectations; indeed, employer involvement
ond year of study and subsequently reinforced throughout in curriculum design has an independent positive effect
the programme. Students were provided with a lecture cov- on graduate employment [31]. Once the goals are firmly
ering portfolio preparation, and were issued with the CSP established, collaborative working with university careers
portfolio guide in CD-rom format plus supporting literature advice centres maximises the potential of students by pro-
[33–35]. It has been suggested that because portfolios were viding a wealth of guidance and expertise through each
not formally examined, they were given low priority [36–38] stage of the application process. It is unrealistic for students
174 M. Jones et al. / Physiotherapy 96 (2010) 169–175

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