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(2017),"Integrity, ethical leadership, trust and work engagement", Leadership & Organization
Development Journal, Vol. 38 Iss 3 pp. 368-379 http://dx.doi.org/10.1108/LODJ-11-2015-0237
(2017),"LMX and employee satisfaction: mediating effect of psychological capital", Leadership
& Organization Development Journal, Vol. 38 Iss 3 pp. 433-449 http://dx.doi.org/10.1108/
LODJ-12-2015-0275
LODJ
38,3 The effects of empowering
leadership on psychological
well-being and job engagement
350 The mediating role of psychological capital
Received 24 August 2015
Revised 30 January 2016
Jong Gyu Park
14 May 2016 Department of Learning and Performance Systems,
Accepted 16 May 2016 The Pennsylvania State University, University Park, Pennsylvania, USA
Jeong Sik Kim
Business School, Sungkyunkwan University,
Seoul, South Korea
Downloaded by Dr Baek-Kyoo Joo At 06:19 16 May 2017 (PT)
Abstract
Purpose – The purpose of this paper is to investigate the effect of empowering leadership on employees’
psychological well-being (PWB) and job engagement. This study also examines the mediating role of
psychological capital (PsyCap) in these relationships.
Design/methodology/approach – The study draws on survey data (n ¼ 285) from employees in eight
large-sized firms in South Korea. Confirmatory factor analysis was conducted to examine the convergent
validity of the construct measures. Structural equation modeling was used to estimate the fit of the
hypothesized model to the data.
Findings – The authors found that empowering leadership influenced job engagement both directly and
indirectly through PsyCap. Employees’ PsyCap fully mediated the relationship between empowering
leadership and employees’ PWB, while partially mediating the relationship between empowering leadership
and job engagement.
Originality/value – This is the first empirical study to examine the effects of empowering leadership
behaviors of leaders on both PWB and PsyCap, which are positive psychological resources of employees.
The study has also provided empirical evidence for the importance of PsyCap, which plays a positive role in
the ability of employees to manage their overall feelings in achievement situations and in employees’
engagement in the workplace.
Keywords Psychological capital, Job engagement, Psychological well-being, Empowering leadership,
Positive organizational behaviour
Paper type Research paper
Introduction
Organizations today want and need employees who are emotionally connected to their
work and willing to do everything they can in order to support their organizations’
success. Leaders, believing that satisfied, capable, and committed employees are
Leadership & Organization
Development Journal their most important resource, take steps to enhance employees’ well-being and
Vol. 38 No. 3, 2017
pp. 350-367
job performance (Walumbwa, Peterson, Avolio and Hartnell, 2010). Consequently,
© Emerald Publishing Limited
0143-7739
positive psychology has become a critical topic in the field of leadership and
DOI 10.1108/LODJ-08-2015-0182 organization development.
According to Seligman and Csikszentmihalyi (2000), positive psychology is the scientific Mediating role
study of optimal functioning and what creates more value in human life. Grounded in of psychological
positive psychology, positive organizational behavior (POB) attempts to explain the role of capital
positive psychological states of employees in forming positive attitudes and behaviors
(Peterson, 2006). Psychological well-being (PWB) and job engagement are recognized as
important outcome variables of POB. PWB is concerned with emotionally focused positive
psychology (Luthans and Youssef, 2007), while job engagement, considered to be the 351
opposite of job burnout, is defined as a positive, work-related, and fulfilling psychological
state (Schaufeli et al., 2002). Employees with high levels of positive emotion are satisfied
with their jobs (Diener et al., 1999) and generate high levels of job performance (Wright and
Cropanzano, 2000). Furthermore, engaged employees perform better than less engaged
employees (Rich et al., 2010). Thus, employees’ PWB and job engagement are important
domains of leadership outcomes for today’s organizational leaders.
Leadership scholars point out that effective leadership encourages positive attitudes and
behaviors on the part of employees (Ashkanasy and Tse, 2000; Avolio et al., 2004).
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For instance, previous leadership studies have examined the relationship between
transformational leadership and PWB (e.g. Arnold et al., 2007; Nielsen and Munir, 2009;
Nielsen et al., 2008), authentic leadership and job engagement (e.g. Wang and Hsieh, 2013), and
the relationship between ethical leadership and job engagement (e.g. Chughtai et al., 2014).
Since leaders play a substantial role in the process of social influence within the organization
(Uhl-Bien, 2006), it is important to study how leadership impacts employees’ psychological
states of mind and behaviors.
Empowering leaders allow and encourage employees to control their own work
behaviors (Srivastava et al., 2006). Although the number of studies examining the promise of
empowering leadership has been increasing lately (e.g. Ahearne et al., 2005; Srivastava et al.,
2006; Zhang and Bartol, 2010), those studies largely focus on job performance (Ahearne
et al., 2005; Srivastava et al., 2006). Only a few studies examine the influence of empowering
leadership on aspects of the psychological state of mind such as trust (Ahearne et al., 2005)
and level of optimism (Segers et al., 2009).
In examining the relationship between leadership and the employees’ attitudes and
behaviors, this study postulates that positive psychological capital (PsyCap) is a mediator in
the relationship between empowering leadership and the two POB constructs of PWB and
job engagement. Luthans et al. (2005) regard PsyCap as positive psychological resources
that can be influenced by various organizational or leadership variables. Avey (2014)
empirically demonstrates that empowering leadership is a strong predictor of PsyCap.
PsyCap can also lead to desired individual outcomes such as PWB (Hmieleski and
Carr, 2007; Avey, Luthans, Smith and Palmer, 2010) and job engagement (Avey, Wernsing
and Luthans, 2008; Hodges, 2010). Since PsyCap is an individual’s positive psychological
state of personal development (Luthans et al., 2008), we expect that synergistic effects on
PWB and job engagement from PsyCap will result from leaders’ encouraging and
motivational behaviors through empowering leadership.
Despite the promise of PsyCap, relatively little is known about it, as Gooty et al. (2009)
have pointed out. This study aims to bridge the connection between organizational
leadership and positive psychology by reviewing definitions and core characteristics of
PsyCap and examining its role with regard to leadership and employees’ POB.
Because we feel it is important to understand how leaders influence employees’ states of mind
and organizational behaviors, we explore the relationship between leaders’ empowering
leadership and not only PsyCap, but also the PWB and job engagement of employees.
Job engagement
Job engagement is a critical conceptual framework that connects employees with their
workplace. As is the case with PsyCap and PWB, the foundational and historical root of job
engagement is also positive psychology (Durán et al., 2004). Kahn (1990) conducted seminal
research to explain why individuals are personally engaged or disengaged in the workplace.
Kahn proposes the following definition of employee engagement: “the simultaneous
employment and expression of a person’s “preferred self” in task behaviors that promote
connections to work and to others, personal presence, and active full role performances”
( p. 700). Kahn’s view of engagement indicates a broad spectrum of employee engagement.
Maslach et al. (2001) take a complementary approach by analyzing why employees suffer
job burnout. They suggest that the antidote to job burnout is for employees to be actively
engaged in their work. Those authors define employee engagement as “a persistent,
positive, affective motivational state of fulfillment in employees that is characterized by
high levels of activation and pleasure” ( p. 417).
Many studies on job engagement to date have attempted to identify the key drivers of job
engagement. For instance, Schaufeli and Bakker (2004) find that job resources that act as
motivators result in job engagement, where engaged employees exhibit positive job attitudes,
exhibit good mental health, and perform better than those who are less engaged. Based on
Kahn’s (1990) engagement concept, Rich et al. (2010) report that the drivers of job engagement
are value congruence, perceived organizational support, and core self-evaluation. Among these
three drivers, perceived organizational support is related to supportive management and
trusting interpersonal relationships in the organization (Rich et al., 2010). Therefore, supportive
leadership from a supervisor can help increase subordinates’ engagement in their jobs.
According to Coffman and Gonzalez-Molina (2002), job engagement is one of the major
drivers contributing to enhancing an organization’s performance and growth. In addition,
job engagement helps companies survive in economic downturns (Amabile and Kramer,
2011). These empirical results support the idea that employees who feel psychologically safe
with empowering leaders and have self-confidence and a positive outlook are more likely to
engage in performing job roles. Thus, in this study we consider job engagement as an
outcome of both empowering leadership and PsyCap.
Proposed hypotheses
Empowering leadership and PsyCap
Leaders’ empowering leadership behavior will be positively related to the psychological
states of employees. Specifically, when a leader has a positive leadership perspective that is
LODJ not directive but is participative, at times actively (Bass, 2000), leaders can positively
38,3 influence employees’ psychological resources. For instance, Rego et al. (2012) report a
positive relationship between authentic leadership and PsyCap, and similarly, Gooty et al.
(2009) find a positive relationship between characteristics of empowerment and individual
consideration from transformational leadership and PsyCap.
Empowering leadership characterized by positive leadership behaviors (Walumbwa,
354 Peterson, Avolio and Hartnell, 2010) leads to many positive outcomes. Empowering leaders
who raise team members’ intrinsic motivation using supportive behaviors have an impact
on employees’ positive affect (Srivastava et al., 2006). For example, previous studies
demonstrated that empowering leadership is positively related to a subordinate’s sense of
self-efficacy (Ahearne et al., 2005), employee optimism, and a hopeful outlook on life
(Segers et al., 2009). Leaders’ empowerment also enables employees to be resilient by
allowing them to be independent in their work (Luthans, Youssef and Avolio, 2007). Indeed,
empowerment seems closely related to the core factors of PsyCap: self-efficacy, optimism,
hope, and resilience (Avey, Hughes, Norman, and Luthans, 2008).
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Avey (2014) points out a lack of research on the antecedents of PsyCap and proposes that
effective leadership and supervision can positively influence the PsyCap of subordinates,
because encouraging and work-assisting behaviors (e.g. reducing uncertainties or barriers)
facilitate subordinates to build self-efficacy. To support his proposition, Avey (2014) tests
authentic leadership, ethical leadership, and empowering leadership as predictors of
PsyCap, finding that leadership is the strongest predictor. Walumbwa, Peterson, Avolio and
Hartnell (2010) suggest that integrated research is needed between PsyCap and positive
leadership styles such as empowering leadership in order to explore the interaction between
leaders’ behaviors and followers’ PsyCap. Based on these studies, we posit the first
hypothesis as the following:
H1. A leader’s empowering leadership will have a positive relationship with employees’
PsyCap.
engagement and organizational citizenship behaviors through the employee’s positive emotion.
In the PsyCap literature, several studies report its mediating role with regard to
leadership effectiveness. For example, Walumbwa et al. (2011) state that PsyCap and trust
mediate the relationship between authentic leadership (self-awareness, relational
transparency, balanced viewpoints, and ethical foundation) and process, as well as
performance outcomes within work groups. They further claim that collective PsyCap
mediates the relationship between both authentic leadership and group citizenship behavior
and performance. Gooty et al. (2009) also find PsyCap to be a mediator between the
followers’ perceptions of transformational leadership and employees’ performance and
organizational citizenship behavior. Luthans et al. (2008) demonstrate that PsyCap is
especially important in mediating the effects of a supportive organizational climate with
employees’ performance, job satisfaction, and commitment. Based on these findings, we
formed the following two hypotheses:
H4. Employees’ PsyCap partially mediates the relationship between leaders’
empowering leadership and employees’ PWB.
H5. Employees’ PsyCap partially mediates the relationship between team leaders’
empowering leadership and employees’ job engagement.
Methods
Sample and procedures
To test our hypotheses, we surveyed employees from large-sized firms in Seoul,
South Korea. A total of 400 employees from eight companies were selected to participate in
the study, of which 344 employees completed the survey. Of those 344, after cleaning the
missing data, 285 responses were included in the final analysis. Completed surveys were
returned directly to the researchers, and the data were kept anonymous and confidential.
In accordance with the relevant ethics codes in South Korea, written informed consent was
part of the data collection procedure.
In our sample of 285 respondents, 68.8 percent were male, and the mean age was
33.9 years. Classification by job types was as follows: 12.6 percent in marketing and sales;
5.6 percent in research and development; 9.5 percent in information technology (IT);
4.6 percent in support functions, such as planning, finance, accounting, human resources
(HR), legal, and general administration; and 24.6 percent in professional jobs, such as
certified public accountant (CPA) and management consultant. Classification by job level
was the following: 2.5 percent were executives, 15.4 percent were team leaders, 51.6 percent
were front-line supervisors, and 30.5 percent were employees below the supervisor level.
Measures Mediating role
For all measures except for the demographic characteristics, we used a six-point Likert-type of psychological
scale, ranging from 1 (strongly disagree) to 6 (strongly agree). The language of the capital
instruments was Korean. First, the English versions of the empowering leadership scale,
PsyCap scale, PWB scale, and job engagement scale were translated into Korean by
the authors. Then, back translation into English was performed by a bilingual doctoral
student at a doctoral degree-granting institution. The English and back-translated versions 357
were compared. As a result, a preliminary Korean version was created after some
corrections for wording and meaning of each item in cooperation with another author.
In addition, two professionals with more than ten years of experience in management
reviewed and confirmed the clarity and face validity of all items.
Empowering leadership (α ¼ 0.93). Empowering leadership was assessed by 12 items
that were developed on the basis of the conceptual work of Conger and Kanungo (1988) and
the empirical work of Ahearne et al. (2005). Sample items were: “My manager helps me
understand how my objectives and goals relate to those of the company”; “My manager
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makes many decisions together with me”; “My manager believes that I can handle
demanding tasks”; and “My manager allows me to do my job my way.”
PsyCap (α ¼ 0.90). We used the PsyCap scale developed by Luthans, Youssef, and Avolio
(2007). Sample items from the scale include: “I feel confident in representing my work area in
meetings with management”; “Right now I see myself as being pretty successful at work”;
“When I have a setback at work, I have trouble recovering from it, moving on”; and
“I always look on the bright side of things regarding my job.”
PWB (α ¼ 0.80). PWB was measured with items adapted from Ryff and Keyes (1995).
Sample items from the scale are as follows: “In general, I feel I am in charge of the situation
in which I live”; “I have confidence in my opinions, even if they are contrary to the general
consensus”; and “I am quite good at managing the many responsibilities of my daily life.”
Job engagement (α ¼ 0.97). One popular measure for job engagement is the Utrecht Work
Engagement Scale (UWES; Schaufeli and Bakker, 2004), which measures the degree of
employees’ work-related behaviors around concepts of vigor, dedication, and absorption.
Newman and Harrison (2008) argue that measures of engagement have been criticized
because many have not fully captured Kahn’s (1990) conceptualization of engagement as the
degree to which individuals invest their physical, emotional, and cognitive energy into their
performance. Rich et al. (2010) note that the UWES includes items that confound
engagement with the antecedent conditions initially suggested by Kahn (1990). They
developed a new scale of measurement that aligns more closely with Kahn’s notion of
engagement as spanning physical, emotional, and cognitive dimensions. Thus, we measured
job engagement with 18 items adapted from Rich et al. (2010). Sample items include the
following: “I work with intensity on my job”; “I am enthusiastic in my job”; and “At work,
my mind is focused on my job.”
as follows: 0.62-0.78 for empowering leadership; 0.45-0.78 for PsyCap; 0.56-0.72 for PWB;
and 0.68-0.84 for job engagement.
Against this baseline model, we tested three alternative models. Model 1 was a three-factor
model with empowering leadership merged with PsyCap to form a single factor. Model 2 was a
two-factor model with empowering leadership merged with PsyCap to form a single factor, while
PWB and job engagement were merged into another factor. Model 3 was a one-factor model in
which all four variables included in this study were merged into a single factor. As Table II
Variables Mean SD 1 2 3 4 5 6 7 8 9 10
Roberson, 1995).
Test of hypotheses
Structural modeling results suggested that the hypothesized model fit the data well
( χ2 ¼ 4,778.40, df ¼ 1,075, p o0.01; NNFI ¼ 0.95, CFI ¼ 0.95, RMR ¼ 0.06). We conducted a
series of nested model comparisons to assess the extent to which an alternative model would
result in a significant improvement in fit compared with the hypothesized model (Anderson
and Gerbing, 1988). The hypothesized model, or the baseline model, represents a partial
mediation model. We specified paths from empowering leadership to PsyCap and from
PsyCap to PWB and job engagement. This model also had direct paths from empowering
leadership to PWB or job engagement.
We compared the hypothesized model with an alternative model, which represents a
fully mediated model. In our comparative model, we deleted two direct paths from
empowering leadership to both PWB and job engagement. Table III summarizes the two
models’ fit indices. As Table III shows, the difference between χ2s was significant.
The results suggested that the hypothesized model indicated a better fit to the data than did
the alternative model.
Figure 1 presents the overall structural model with standardized path estimates.
H1 stated that empowering leadership is positively related to PsyCap. Our results supported
this hypothesis ( β ¼ 0.59, p o0.01). However, H2, which stated that empowering leadership
is positively related to PWB, was not supported ( β ¼ 0.06, pW 0.05). H3, which stated that
empowering leadership is positively related to job engagement, was supported ( β ¼ 0.23,
p o0.01).
In the SEM approach, partial mediation needs to meet two conditions: (a) the path from
the independent variable (empowering leadership) to the dependent variable (PWB and
job engagement) is significant; and (b) the paths between the independent variable
(empowering leadership) and the mediator variable (PsyCap), as well as the path between
the mediator variable (PsyCap) and the dependent variables (PWB and job engagement),
are significant ( James et al., 2006). If only condition (b) is met, a full mediation effect is
supported. H4 stated that employee PsyCap partially mediates the relationship between a
0.72**
0.59**
360 Empowering
Leadership
Psychological
Capital
0.65**
0.23**
Job
Figure 1. Engagement
Results of structural
equation modeling
Note: **p < 0.01
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team leader’s empowering leadership and an employee’s PWB. The structural coefficients
of the hypothesized, partially mediated model indicated that the relationship between
empowering leadership and PWB was non-significant ( β ¼ 0.06, p W 0.05), whereas
empowering leadership had a positive relationship with PsyCap ( β ¼ 0.59, p o 0.01) and,
in turn, PsyCap related positively to PWB ( β ¼ 0.72, p o 0.01). Although, the direct
relationship between empowering leadership and PWB posited by H2 was not supported,
the total indirect effect of empowering leadership on PWB was positive and significant.
Thus, H4 was supported.
H5 stated that employee PsyCap partially mediates the relationship between a team
leader’s empowering leadership and an employee’s job engagement. The structural
coefficients of a partial mediation model indicated that empowering leadership had a
positive relationship with job engagement ( β ¼ 0.23, p o0.01). Empowering leadership also
had a positive relationship with PsyCap ( β ¼ 0.59, p o0.01) and, in turn, PsyCap was related
positively to job engagement ( β ¼ 0.65, p o0.01). Therefore, H5 was supported.
Theoretical implications
A few implications can be derived from the results of the study. First, the results
of this study expand the domain of empowering leadership and POB by revealing the
intervening mechanism of PsyCap. In response to calls for more research on PsyCap, we
structured our study to variegate contextual factors that can promote employees’
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Practical implications
Our study showed that, to improve the employees’ job engagement and PWB, employees
need to feel safe, confident, persevering, and flexible, and for that matter, leaders’
empowering behaviors play a significant role in boosting the followers’ psychological
safety. Although many leaders and managers encourage their subordinates to be more
autonomous and participatory, we believe that conveying confidence and collaborating with
them to reduce work barriers are less frequently practiced in today’s workplace. Workplace
learning and development professionals can incorporate such elements into leadership
training and coaching or mentoring arrangements.
Additionally, PsyCap is an important resource to form higher levels of PWB and job
engagement. As a concept of “who you are” and “what you can become” (Luthans et al.,
2008, p. 223), employees’ PsyCap needs more attention on the part of the leaders and
managers who interact closely with them. Today’s employees hear challenging messages
about the ever-shortening shelter life of acquired skills and are pressured to become more
innovative; these are uncharted paths in the fast-paced organizational life. As a concept that
focuses on instilling self-confidence, forming a positive outlook, and dealing with challenges
LODJ through perseverance, flexibility, and resilience, PsyCap is an under-researched and
38,3 promising construct that can be leveraged by individuals who directly assist or interact
with the employees, particularly those who need to perform new and uncertain tasks.
All data in this study were based on employees’ responses at the same point. Thus, our
results and findings are vulnerable to a concern about both common source variance and
common method bias. Although, we tried to alleviate the common method bias issue using
Harman’s single-factor test (Podsakoff et al., 2003), future research can address those
concerns by testing a longitudinal research setting with multi-source data sets.
We suggest further investigation which tests the effect of other leadership styles in
addition to empowering leadership in examining POB. Although Avey (2014) tested three
positive leadership styles – authentic leadership, ethical leadership, empowering leadership –
as antecedents of PsyCap, there are other domains left out in those leadership styles,
particularly about servant/sacrificial and spiritual behaviors. Future research should consider
various leadership styles which are not only positive leadership (e.g. servant leadership,
humble leadership) to enhance employees’ positivity, but also negative and/or ineffective
leadership behaviors to discourage employees’ positivity. Lastly, another fruitful research
topic will be analyzing PsyCap with four-facet constructs: self-efficacy, optimism, hope, and
resiliency (Luthans et al., 2007). This research effort will bring more elaboration on the
importance of PsyCap.
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