4YOM JOVNONVT «ny Soecrees Communication Complete each sentence with the best word. 1 Good presenters rarely ramble. They usually try ta be as...S¥ECinct. as possible. a inarticulate b) hesitant ©) Gecined) 2. Her arguments were so that we all agreed to her proposal a) fluent b) extrovert persuasive 3. The audience were very and carried him through his difficult presentation, a) responsive b) eloquent coherent 4 She isa very person. She always keeps her attention fixed on what she wants ta achieve a) sensitive b) focused 9) Fuent 5 He never say al he thinks or shows what he feels, How can anybody be so a) rambling b) fluent reserved 6 Everybody seems so here, They behave and speak freely, and do not really care what other people think a) inc b) articulate ©) uninhibited 7 We know that nat all politicians are Some of them even use an autocue, a) eloquent b) inhibited hesitant Match these words to make compounds and collocations relating to. communication. 1 extensive —— a) accuracy 2 ee b) communication 3. body contact 4 grammatical humour 5 sense of ©) language 6 effective ) vocabulary Complete the following phrases with say or tell as appropriate, 1 cntell a story 6 somebody what to do 2 the time, 7 hello { goodbye 3 asfar asl cams J‘ 8 alie / lies 4 yes or no. 9 what you mean 5 somebody 10 something to do something under your breathUNIT1 => COMMUNICATION [d_ complete the following sentences with the appropriate form of say or tell. 4. Canyou think of situations when it might be better nat to....FEH...the truth? 2. Hos easy ot how dificult do you find ita ather people to do things foryou? 3. inmeetings, how often do you what you tink? 4 Have you ever a joke in English? 5. How easy or how dificult sit to the diference between the banknotes used in your county? 6 Canyou iow are you? in more than three languages? 7 When you were a cil did you use to do as you were 2 Check your answers in the key. Then answer the questions for yourself. mrad ith the correct nouns. bow Idioms LEY comptete the idioms in the sentences below 4. They sent us a very tong reply with all the details. @ut to furitin a.,.owtehell that’s it we've wor the contact 2. I wish my boss would stop beating about the ese and tell me clearly whether or nat sland a chance of being promoted soon. 3. She expected profit figures and | was going on about sales figures. Once again, we ‘wore just talking at cross. 4 Not official yer, but it seems we're going to relocate, just heard iton the 5 {you think you can give a good presentation ju Subject inside out, well, '™m afraid you've got the 6 This is very badly written report. just can’t make «. fit or tried to tell my boss, but it’s like talking to a No reaction! Reorder the words to make idioms. 1 t0 the Jin to 2 someone / keep sight {the / get mouth fit { harse’s from point / came | the f straight / to 4 to/ gicture / somed J the fin} put 5 tofon wavelength | same /be / the Complete the sentences with the correct form of an idiom from exercise B. 1 | know you couldn't attend the meeting, so here's a summary of the main points ustto...putyeu.ia the picture. 2 Letme thine your performance is ttally unsatisfactory 3 | attob <-«-!dor't want important decisions to be taken 4 | thought it vos a rumour, aut foday Andrew told me he was 5 rartunately Sue and |. hardly ever disagree about anything YOM JOVNONVTUNIT1 +» COMMUNICATION ROM 2DVNONYT gi pre er| QO inking ideas [Bh match these new idioms with their definitions. 1 air your views a) tell somebody all the information they want or 2. beata loss for words pci to how b) unable to say anything surprising or totally unexpected has happened 3. dropa hint g because something 4 give somebos low-down ©) express your apinions about something in public 5 keep somebody 4) _give somebody regutar information about things uptodate ©) make a suggestion in an indirect way Complete the sentences with the appropriate form of an idiom from exercise D. 1 Emait me every day to..keep.me. vp to date with the latest developments, will you? 2. Wien she as told she'd been nominated Businesswoman of the Year, she 3° Could you brieth on their financial situation before our meeting this afternoon? 4 Every week in our department there's a meeting where the administrative staff can nd discuss problems, 5 Wecar’tbe that there might be redundancies, Study the examples of linking words. 1 Despite his great sense of humour, ne often finds i difficult to respond to his inspite of bis shyness, he is a brilliant speaker, 3A fallow him. ugh he generally communicates his ideas clearly | often find it hard ta 4 Even though Vd put them in the picture, they dia 120m 10 grasp what Iwas on about, Cross out the two explanations which are not correct. The words in italics are used to 4) express the cause of something, the reason fer something, b) reinforce an idea, add inf ©. contrast ideas. Tick the three sentences which make sense. Then check your answers in the key. | managed to follow their conversation, although my attention had drifted away./ Even thouigh the talk was awfully boring, | left the room after a couple af minutes. Despite the fact that ine knew he was right, he refused to admit it 1 of their eriticieme, | didn’t lace ray eanfidonce, 1 2 3 4 5 to express my disagreement although | am generally assertive. 6 felt sioopy throughout the meeting in spite of my tiredness, Rewrite the three incorrect sentences in exercise B.UNITA »> COMMUNICATION Bue your knowledge of linkers to guess the meaning of the words and phrases in italics. 41 Athough Sues usually very direct, ths time she vas really Beating about the bush. 2. Despite the market's bearish trend, he was optimistic about share prices going uP again soon, 3. Although he often tends to waffle, today he made a presentation that was clear, cancise and tothe point 44 Their new product sold quite well even though the advertising campaign was a complete flop. 5. They managed to find 2 huge site for the new factory in spite of the scarcity of land in that part of the country. [You work in the Human Resources Department of a modern, forward-looking ‘Ane-mail fork i ; rr organisation. You are very interested in the course advertised below. BRENTFORD COLLEGE BUSINESS AND ADMINISTRATION TRAININ' Autumn-Winter Courses Communication & People Skills (Course Ref. No. 25-0) The aims of this residential one-week seminar ate to: + improve participants’ speaking and listening skills + analyse common communication problems and explore ways of resolving them + give participants opportunities to experiment with conflict resolution strategies + help participants deal with defensiveness and aggressiveness This seminar wil be of interes to all Course fee fineluding manual: £650 professionals who have to desl with people Dates: 7-13 October ad wrk out problems with others ‘Venue Brentford College ucillenor: Kate McGovern, PED) MBAY For further details, contact: Martin Lovles, 847 Present of Selusdets Consultants in Geneva, Brent author ofthe beatles How to Listen 0 Ores and Benford flies Emil: mlowles@BATPaccsk Resolve Write an e-mail (70-80 words) to your Head of Department, including: + a request to go on the course Ihy you think the course would be useful ‘+ some details of the course + anenquiry about the possibility of financial support towards the course fee. YOM FOVAONVT