Please note that Schemes of Work are for guidance and support only. They can be customised and amended according to localised needs and requirements. All schemes of work can be adapted to sult specific establishment time frames inline with GLH delivery SCHEME OF WORK ProgrammeTitie: | Higher Nationals in Computing Level: 4 Unit Title: Professional Practice Tutor: UnitNumber: | 3 ‘Academic Year: Learning Outcomes (LO) Assessment 1 Assessment 2 | Assessment 3 Assessment 4 Demonstrate a range of interpersonal and transferable communication skills to a target audience. Oo oO Apply critical reasoning and thinking to a range of problem-solving scenarios. Discuss the importance and dynamics of working within a team and the impact of team working in different environments. Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher level learningPlease note that Schemes of Work are for guidance and support only. They can be customised and amended according to localised needs and requirements. All schemes of work can be adapted to sult specific establishment time frames inline with GLH delivery Learning Outcome(s) n Activities Ses: Sample activities: + Group discussion on types of verbal and non-verbal communication and their effectiveness in different environments. + Group activity: Finding examples and situations where each type is most and least effective. + Show footage of effective and non-effective communication (YouTube clips ranging from interviews and more formal communication through to different presentation styles and presenters, news readers, and comedy sketches on communication). «Introduce ‘tells’ and how they can be used as a form of non- verbal communication. Look at other non-verbal types (body language, smoke signals, Morse code etc.). «Mind map of the verbal communication and how it is influenced by local dialect, culture and language, tone of voice, occasion and formality, target audience/stakeholders etc. + Activity: How can IT be used to enhance communication - benefits and drawbacks? Lot Session 1 | Topic: Effective communication Sample activities: + Introduce the importance of interpersonal skills. Produce a Lot list and get students to order in terms of importance and then discuss as a group. Topic: session2 | interpersonal + Review job applications to compare the types of technical skills and interpersonal skills required for certain positions/careers, + Activity: Students to review their own skill base and produce an audit of required skills for future careers and personal development.Learning Session Activities Outcome(s) Sample activities: Lot + Discuss the importance of group work and team building, Topic: Use case studies and scenarios to demonstrate how group work has led to successful project completions. Session 3 | Interpersonal skills ‘Guest speaker: The importance of transferable skills in industry. + Activity: Working in groups to plan the delivery of a training event for a given target audience. Sample activities: Lot + Identify and provide examples of effective time management activities. Session4 | Topic: Time + Discuss the importance of setting objectives and explore management short, medium and long-term objective setting. «Activity: Designing a time plan/schedule for a given scenari Independent workshop for students assignment work. Session 5 | Project workshop | Workshop can either be a facilitated session or an independent self-study session. Sample activities: ‘+ Discuss the various stages involved with problem solving. «Activity: Compare different problem solving models and the stages involved, Loe + Explore complex problems and the theories of: Dietrich Dorner and Joachim Funke. Session 6 | Topic: Problem solving + Provide an outline problem definition statement for analysis, and review possible outcomes. + Activity: Produce a problem definition statement for a given scenario — link into a guest speaker that is able to discuss issues within a department or problems with an existing system. Sample activities: + Explore a range of tools, techniques and methods used for Lo2 problem solving. Discussion of the effectiveness of each session 7 | TOPIC: Problem given certain conditions/environments, for example GROW, solving tools and techniques CODA (observe, orient, do, act) and PDCA (plan, do, check, act), + Activity: Engage students in using and applying different problem solving tools and techniques to different scenarios,Learning Session Activities Outcome(s) Sample activities: + Explore a range of problem solving strategies that can be applied as a solution methodology, examples include: Loz brainstorming, abstraction, analogy, research, lateral Session 8 | Topic: Solution thinking, root cause analysis. methodologies «Discuss solution implementation - criteria to be considered/factored (e.g, timescales and resources). «Introduce students to CPA (critical path analysis). + Activity: Students to develop a CPA for a given scenario. Independent workshop for students assignment work. Session 9 | Project workshop | Workshop can either be a facilitated session or an independent self-study session. Sample activities: + Discuss criteria for measuring the success of a solution based on: increased profit, greater efficiency, higher session | LO2 yield/productivity, higher levels of customer satisfaction, to Topic: Problem fully operable system. evaluation «Activity: Students to undertake research to examine the feasibility and sustainability of desired outcomes for a given problem (could be a college-based IT problem or another real-life organisation problem). Sample activities: «Introduce the characteristics of basic types of groups. Los * Discuss the concept of group behaviour and exchange $5510 | Topic: Dynamics theory. “ ofteam working + Activity: Students to complete the Belbin team role task to determine which one of the nine group types they are. From. this groups can be determined based on selecting students from each Belbin category (or a range of categories). Sample activities: + Discuss the formal and informal settings of groups and the session | LO3 purpose/function of working as a team. D Topic: Team + Activity: Complete a team building activity that demonstrates building the importance of working together and supporting team. members. (Use a design activity or an opportunity for an off- site team building day.)Learning Session Activities Outcome(s) Sample activities: + Introduce students to Tuckman's stages of group formation Los (forming, storming, norming and performing). session | Topic: Group + Discuss group norms types and classes. 13 types + Activity: Group debates. Topics can be selected by each group, researched and debated by each team member. The debate should follow a clear methodology as set out by Tuckman. Sample activities: + Group functions, discuss task, maintenance and self-interest behaviours. Los + Discuss employer and employee responsibilities: personal session . responsibilty, direct and indirect relationships and 14 Topic: Team adaptability. working culture Activity: Research an organisation where team working and the employer approach to employees being treated as partners builds identity and promotes a commitment to shared beliefs, Sample activities: + Introduce students to a range of employment legislation, session | L03 discuss employment rights and responsibilities se Topic: Team + Discuss the need to learn and develop within a work role. working culture + Activity: Case study of employment rights and responsibilities (including legislative implications) and development routes. Sample activities: «Discuss the importance of continuing professional Los development: lifelong learning, training and development. session se Topic: Importance personal development and professional development. of CPD + Activity: Students to identify and set objectives for future needs, identifying opportunities and threats to career or higher level learning. Toa Sample activities: session | TOPIC: Application |» Human resources guest speaker to discuss the importance se of professional of the PDP and the mechanisms that can be used to development planning (PDP) measure achievements. + Activity: Students to design their own PDP.Learning Sessions | Cvitcome(s) Session Activities Session Independent workshop for students assignment work. te Project workshop | Workshop can either be a facilitated session or an independent self-study session. Sample activities: ‘Introduce students to a range of CPD evidence criteria such as production data, personnel data, judgemental data and rating methods, for example: ranking, paired comparison, session checklist, management by objectives, skills audit (personal to profile using appropriate self-assessment tools), evaluating self-management, personal and interpersonal skills. «Activity: Research different ways that performance can be measured and the tools and techniques used for CPD. evaluation. Sample activities: «Introduce a range of motivational theories (to include McGregor Theory X and Y, Herzberg and Maslow). Loa «Activity: Produce a comparative analysis between differing session | Topic: motivational theories. «Discussion on the correlation between motivation and work 20 Motivational performance. theories + Introduce the application and appraisal of motivational theories and techniques, rewards and incentives; the manager's role and self-motivational factors.