MIS105 Final/AX Covers: Database, Bus/Across, Dev Bus/Sol, GA, Lab

➔ Read the MCQ/TF carefully. Describe if you do not remember the exact word. MC/TF-01 x20 = 20
➔ Answer accordingly (objectively) considering the textbook, and lectures. SQ-04 x05 = 20
➔ In case you are using external materials, provide details of assumption(s). BQ-10 x01 = 10
➔
➔
Finish page 1 in the first 25 minutes. You have 80 minutes for the exam.
Turn off your mobile phone and keep your belongings out of your reach.
/50
Fill in your NSU ID (on the bottom), DO NOT write your name anywhere.
True/false (Fill in the circles)
1. SCM systems help a company identify, reward, and market to their most loyal and profitable customers. Ѻ True Ѻ False
2. Analytic CRM enables easy collaboration with customers, suppliers, and partners. Ѻ True Ѻ False
3. Physical data elements refers to the different levels of data groupings that exist in a database. Ѻ True Ѻ False
4. Cost/benefit analysis refers to the evaluation and choosing solutions where benefits outweigh costs for a Ѻ True Ѻ False
proposed system.
5. Databases that support the major business processes of an organization refers to the operational database Ѻ True Ѻ False
(Types of databases).
6. Physical model is a diagram or blueprint of a system that shows what it does without regard to how it does Ѻ True Ѻ False
it.
7. Character is a characteristic or quality of some entity used to describe that entity. Ѻ True Ѻ False
8. System testing is checking whether hardware and software work properly for end users. Ѻ True Ѻ False
9. CRM challenges include resistance from sales and customer service professionals who are not adequately Ѻ True Ѻ False
involved in the development of the system.
10. Pre implementation review includes evaluating the success of a solution after it has been implemented. Ѻ True Ѻ False
11. SQL is data that describe the structure and characteristics of databases. Ѻ True Ѻ False
12. Database administrator (DBA) is a specialist in charge of the databases of an organization. Ѻ True Ѻ False
13. Replication is a feature of distributed databases that identifies changes in one database and then makes Ѻ True Ѻ False
appropriate changes in the others.
Multiple Choices (Fill in the circles)
MCQ 1. ... feasibility refers to the analysis if the organization has Ѻ Operational Ѻ Economic
the right people to operate the new system. Ѻ Technical Ѻ Human factors Ѻ Organizational
Ѻ None of these Ѻ Some of these Ѻ All of these

MCQ 2. ... is a detailed description of the hardware, software, Ѻ System specification Ѻ Systems maintenance
people, network, and data resources and information Ѻ User interface design Ѻ Systems implementation
products required by a proposed system.

MCQ 3. ... activities include acquiring hardware and software, Ѻ Systems maintenance Ѻ System specification
testing and documenting a proposed system, and training Ѻ Systems implementation Ѻ User interface design
people to use it.

MCQ 4. ... feasibility refers to reliable hardware and software are Ѻ Operational Ѻ Technical
available to implement a proposed system. Ѻ Organizational Ѻ Economic
Ѻ None of these Ѻ Some of these Ѻ All of these

MCQ 5. ... is a cross-functional enterprise system that helps a Ѻ Customer relationship management Ѻ Supply chain management
business develop and manage its customer-facing Ѻ Enterprise resource planning Ѻ Electronic data interchange
business processes.

MCQ 6. ERP's business benefits include ... Ѻ Management of internal business processes Ѻ Cost
Ѻ Efficiency Ѻ Improvements in the quality
Ѻ None of these Ѻ Some of these Ѻ All of these

MCQ 7. ... include correcting, converting, filtering, consolidating, Ѻ Data conversion Ѻ System testing
and organizing data when replacing an old system. Ѻ End-user development Ѻ Documentation

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 MIS105 Final/AX Covers: Database, Bus/Across, Dev Bus/Sol, GA, Lab

Short Questions (Any 5)

SQ-1 Briefly explain an advantage and a disadvantage of a system conversion strategy.

Strategy 1- Strategy 2-

Adv Adv

Disadvantage Disadvantage

SQ-2 Briefly explain the prototyping method for system development using a diagram.

SQ-3 Draw a table for customers and another table for order and identify the relationship among them.

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 MIS105 Final/AX Covers: Database, Bus/Across, Dev Bus/Sol, GA, Lab
SQ-4 Draw a data warehouse and clearly label two inputs to the system.

SQ-5 Briefly explain three ways an organization (e.g. Daraz) might use Data Mining.

•1

•2

•3

SQ-6 Briefly explain three main modules of an CRM system.

•1

•2

•3

SQ-7 Briefly explain three main reasons for a SCM system to fail.

•1

•2

•3

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 MIS105 Final/AX Covers: Database, Bus/Across, Dev Bus/Sol, GA, Lab
Broad Question (Any 1)
Consider at least five dimensions when you answer.
BQ- 1. Explain an a database used by an org.(e.g. GrameenPhone) including various tables, queries, forms and reports.
BQ- 2. Explain three operations performed by the IS department of an org.(e.g. GrameenPhone) including the who is
responsible, resource and training requirement, and the coordination required.

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