Introduction

Information Systems
Technology? What does
the term
A global world? mean?
Information
Technology?
Information Systems?
Learning Outcomes
By the end of this lesson, you will be able to:
• Define what is meant by information systems based on MIS theory
• Explain the difference between data and information
• State the functions of information systems
• Explain the dimensions of information systems
What are information systems?
• A set of interrelated components that collect, process, store and
distribute information to support decision making and control in an
organization.
• Support decision making, coordination, control, problem analysis,
visualization and creation of new products and services
• Data vs information
• E.g. A grocery store
Data and information
Functions of an information systems
Dimensions of an information systems
Dimensions of Information systems –
‘complementary assets’ necessary for success
• Organization – people, structure, business processes, politics and
culture
• Management – make decisions about existing organizational
challenges and set future direction to help a firm succeed in its
objectives and be competitive
• IT infrastructure– computer hardware, software, data
management, networks and telecommunications, internet, expert
personnel
What activities do you now perform online that
you did offline before? (pre-covid)

GROCERIES TRANSPORTATION FOOD SHOPPING

What activities do you now perform online
that you did offline before? (pre-covid)
 New technology -> new business models ->
new way of living and doing business
How are
information
Smart phones, social networks, texting,
systems emailing, webinars, etc, etc, etc
transforming
businesses?
Sense and respond to changing customer
demand

Reduce inventories and greater operational

efficiencies
 Cloud computing, mobile apps, big data,
business analytics
How are
information New products and services
systems
transforming Richer collaboration, communication
businesses? and information sharing
A flattened world

Digital firms, shape and time shifting

Let’s discuss an example ->
• Organization – people, structure, business processes, politics and
culture
• Management – make decisions about existing organizational
challenges and set future direction to help a firm succeed in its
objectives and be competitive
• IT infrastructure– computer hardware, software, data
management, networks and telecommunications, internet, expert
personnel
Information Systems – a business perspective
An information system represents an organizational and management
solution, based on information technology, to a challenge or problem
posed by the environment

New solutions that take advantage of opportunities of digital

technology

Real economic value to the business – e.g. increased efficiency, higher

profitability
Key take-aways from today’s lesson