5 Fairlawn Court

St. Catharines, ON F2M 7K4

October 21, 2015

221 Glendale Ave Pen Centre, Unit 63

St. Catharines, ON L2T 2K9

Dear Sir or Madam:

I just saw on your Rogers website and I’m pretty interested in your IPhone 6s Plus
device. Before I make my decision, I would like to ask a few questions about it.

 Can the SIM card from my previous IPhone5 fit in this new one while
keeping my current number?

 Do you have an insurance or warranty on the device? If yes, what kind of

damage is available for the repairs or replacements? In addition, do you
have extra warranty for the EarPods and other accessories?

 If I want to return this device, am I able to get my refund back?

I really appreciate you answering these questions and below is my email address,
so you can reach me quickly.

I look forward to hearing from you.