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GENERAL ENGLISH · PRACTICAL ENGLISH · PRE-INTERMEDIATE (A2-B1)

AT THE
PHARMACY
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1 Things you can buy at a pharmacy

Match the words to the pictures.

a thermometer cough sweets cream drops

mosquito spray painkillers plasters syrup

1. 2. 3. 4.

5. 6. 7. 8.

Now match the items to the health problems. There can be more than one answer for each problem.

1. a cough cough sweets/syrup 5. a cut

2. a temperature 6. a sore throat
3. a headache 7. an earache
4. an insect bite 8. a stomachache

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2 Questions for your pharmacist

To form questions in English, we change the position of the ‘auxiliary verb’ in a sentence. Study the
sentences below.

This medicine is okay for children.

Is this medicine okay for children?

In the question, the auxiliary verb (is) now comes before the subject (this medicine). When there is no
auxiliary verb, we use the verb ‘do’ to form questions.

This medicine works fast.

Does this medicine work fast?

We usually put ‘question words’ (who, what, which, when, how at the beginning of a sentence to form
questions.

What is the price of these plasters? When will the medicine start to work?

Put the words into the correct order.

1. pills? / take / I / When / the / should When should I take the pills?
2. take / I / Do / to / medicine / have / the / meals? / with . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3. okay / Is / alcohol? / it / drink / to . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4. long / tablets / I / for? / should / How / take . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5. there / Are / side effects? / any . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6. best / Which / cold? / medicine / for / is / a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. medicine? / Where / keep / I / should / the . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. use / I / How / medicine? / do / this / . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Now, match the questions to their replies.

1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Five days.
2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Once in the morning and once in the evening.
3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In the fridge.
4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . No, it’s not a good idea.
5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Not really, but you might feel a little drowsy.
6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Put it on your skin twice a day.
7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . This one. It works really fast.
8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yes, you should take it with food.

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AT THE PHARMACY

Work with a partner. One person wants to buy some medicine at the pharmacy. The other should
be the pharmacist. Use the questions and answers from this exercise to have a conversation. Then
change roles. You can start the conversation like this:

Pharmacist: Hello, how can I help you?

Customer: Hello. I want to buy this medicine but I have some questions about it.

Can you think of any other questions that you might want to ask a pharmacist?

3 Visiting a pharmacy
A customer visits a pharmacy with a prescription. Listen to the dialogue and answer the questions.
Audio
1. How often does the customer have to take the medicine?

a. Three times a day

b. Two times a day
c. Once a day

2. What should the customer do with the medicine?

a. Not drink alcohol when she takes it

b. Take it with water
c. Finish all of it

3. What might happen when the customer takes the medication?

a. She might feel drowsy

b. She might feel sick
c. She might get a headache

4. Why is the customer not sure if she should buy the probiotics?

a. She doesn’t know what they do

b. She thinks they will have some side effects
c. They are expensive

5. What does the pharmacist ask the customer to do with her card?

a. To put it in the machine

b. To touch it on the machine
c. To give it to her

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AT THE PHARMACY

Complete the dialogue with the words below.

advice bacteria expensive in stock

pills probiotics side effects tap

Pharmacist: Next please.

Customer: Hi, I have this prescription for Bactrim from my doctor. Do you have it
1
?
Pharmacist: Let me see. Hmm, give me a minute to check. Yes, we have it - here it is.
Customer: Oh, good.
2
Pharmacist: Now, you need to take these twice a day with meals, once in the
morning and once in the evening.
Customer: How long do I need to take them for?
Pharmacist: Five days. It’s important that you finish the whole package.
3
Customer: Okay. Are there any ?
Pharmacist: Er, you might feel a little sleepy, so if you do, it’s better that you don’t drive.
4
Customer: That’s good . Is there anything else that I should know?
5
Pharmacist: Yes. It’s a good idea to take with this medicine.
Customer: Oh, what do they do?
6
Pharmacist: They help the good in your stomach. I recommend these.
7
Customer: Are they ?
Pharmacist: No, not very.
Customer: Hmmm, well okay then. Can I pay with my card?
8
Pharmacist: Of course, just it on the machine. Thank you.
Customer: Great, thanks. And thanks for your help.
Pharmacist: No problem. Bye.
Customer: Bye.

Now listen to the dialogue again to check your answers.

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AT THE PHARMACY

Transcripts

3. Visiting a pharmacy

Pharmacist: Next please.

Customer: Hi. I have this prescription for Bactrim from my doctor. Do you have it in stock?

Pharmacist: Let me see. Hmm, give me a minute to check. Yes, we have it - here it is.

Customer: Oh, good.

Pharmacist: Now, you need to take these pills twice a day with meals, once in the morning and
once in the evening.

Customer: How long do I need to take them for?

Pharmacist: Five days. It’s important that you finish the whole package.

Customer: Okay. Are there any side effects?

Pharmacist: Er, you might feel a little sleepy, so if you do, it’s better that you don’t drive.

Customer: That’s good advice. Is there anything else that I should know?

Pharmacist: Yes. It’s a good idea to take probiotics with this medicine.

Customer: Oh, what do they do?

Pharmacist: They help the good bacteria in your stomach. I recommend these.

Customer: Are they expensive?

Pharmacist: No, not very.

Customer: Hmmm, well okay then. Can I pay with my card?

Pharmacist: Of course, just tap it on the machine. Thank you.

Customer: Great, thanks. And thanks for your help.

Pharmacist: No problem. Bye.

Customer: Bye.

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AT THE PHARMACY

Key

1. Things you can buy at a pharmacy

Students can work individually and check in pairs.

1. painkillers 2. plasters 3. cream 4. cough sweets
5. drops 6. a thermometer 7. mosquito spray 8. syrup

2. a thermometer 3. painkillers 4. cream 5. plasters

6. cough sweets/syrup 7. drops 8. syrup/painkillers

2. Questions for your pharmacist

Students can work in pairs and then check with the teacher for the first two parts of the exercise. Then students
should stay in their pairs and ask each other the questions from the activity.
2. Do I have to take the medicine with meals? 3. Is it okay to drink alcohol?
4. How long should I take the tablets for? 5. Are there any side effects?
6. Which medicine is best for a cold? 7. Where should I keep the medicine?
8. How do I use the medicine?

1. How long should I take the tablets for? 2. When should I take the pills?
3. Where should I keep the medicine? 4. Is it okay to drink alcohol?
5. Are there any side effects? 6. How do I use the medicine?
7. Which medicine is best for a cold? 8. Do I have to take the medicine with meals?

3. Visiting a pharmacy

Play the audio file or use your mobile device to scan the QR code. (Make sure you have installed a QR code reader
app and can access the Internet on your device). Play the recording once for students to answer the questions,
then again for them to check their answers after they have filled in the gaps.
1. b 2. c 3. a 4. c 5. b

1. in stock 2. pills 3. side effects 4. advice

5. probiotics 6. bacteria 7. expensive 8. tap

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