Professional Documents
Culture Documents
ClearPoint Healthcare KPIs
ClearPoint Healthcare KPIs
Staff-to-Patient Ratio
Bed/Room Turnover
Admission Rate
Readmission Rate
Occupancy Rate
Average Length of Stay
Number of Beds
Operational Certifications
Staff Overtime
Vacancy Rate
Energy Usage
Finance
Average Insurance Claim Processing Time & Cost
Indirect Expenses
Labor Cost
Patient Transactions
Average Treatment Charge
Third-Party Revenue
Medicine Costs
Communications
Number of Press Releases Released
Employee Satisfaction
Impact of Mistakes
Patient Confidentiality
Advocacy/Policy
Charitable Donations
Planned Giving
Public Support
State Funds
Childhood Immunizations
Arrival to Bed
Arrival to Nurse
Arrival to Physician
Arrival to Discharge
Medication Errors
Rate of Complications
Patient Follow-Up
Hospital Acquired Conditions
Calculates the rate of patients who come back to the facility shortly
after they were seen. If high, it can indicate a lack of staff,
experience, or attention during treatment.
Indicates the use and capacity of the facility and can help
determine if more space is needed.
Shows how quickly medical staff are able to diagnose and prescribe
treatment that does not require further stay. Also helps the facility
predict how many patients they can bring into the facility during a
specific time frame.
Measures the time it takes for patients to get discharged from the
facility and for beds to open up. Keeping a low discharge process
time means beds open up faster.
Calculates the time it takes to clean and prep the operating room
before procedures, impacting the number of procedures
scheduled.
Shows the average rate at which beds in the facility are vacant.
Measures the amount of energy the facility uses. This affects the
overhead costs of the organization.
Averages the cost that the facility incurs for a patient's entire stay.
Shows how crucial the mistakes that employees make are and can
help determine what steps need to be made to further prevent
mistakes.
Indicates the time and effort put into educating the public. This can
be broken down into the type of program as well as the target
audience for each program.
Shows the amount of time a patient must wait during their visit to
the emergency area of the facility.
Calculates the amount of time a patient must wait before they are
taken from the waiting room to a bed.
Calculates the amount of time a patient must wait between their
arrival and seeing a nurse.
Calculates the amount of time a patient must wait between their
arrival and seeing a physician.
Calculates the total amount of time a patient is in the emergency
room, from the time they arrive to the time they are discharged.