4.

Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
1. Check the various cable connections first.
• Check to see if there is a burnt or damaged cable.
• Check to see if there is a disconnected or loose cable connection.
• Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
Check internal Pattern FBE3 if there is some picture noise.
FBE3: Factory mode(Info - MENU - MUTE - power on_ -> 4. Advanced men u -> Option block->
FBE->Pattern Select
Press right button of Remocon.
If FBE3 NG,change the main Board

4-1
4. Troubleshooting

4-1-1. No Power

- The LEDs on the front panel do not work when connecting the power cord.
Symptom
- The units appears to be dead.

The SMPS or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
Major - Check the internal cable connection status inside the unit.
checkpoints - Check the fuses of each part.
- Check the output voltage of SMPS.
- Replace the Main Board.

LAMP off, power indicator No

Check a connection a power cable.
LED red color?
Yes

Does proper DC 13V appear at

1 No Change a Assy PCB Power.
Diagnostics pin6 of CN101?
Yes

Does proper DC A3.3V No Check a IC102

2
appear at C102? Change a main PCB ass’y
Yes

Does proper DC 5V, 3.3V, 1.2V appear No Check a IC104, IC102, 103
3 Change a main PCB ass’y
at C143, C125, C137?

Yes

Does function connector properly No Check the Assy Pcb Function

4
Connected? Or IR receiver board

Yes

A power is supplied to set?

Caution Make sure to disconnect the power before working on the IP board.

4-2
 4. Troubleshooting

4-1-2. No Video (Analog PC signal)

Symptom - Audio is normal but no picture is displayed on the screen.

- Check the PC source

Major - Check the MSTAR Chip
checkpoints
- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off.

Lamp on, no video.
Yes

Check a PC source and check Input a analog PC signal and

No connected cable(DPMS).
the connection of DSUB cable?
Yes
Diagnostics

Does the signal appear at C6038, No PC cable Change a PC

1
C6039, C6041(R,G,B) of IC6000 cable. Change a main PCB ass’y.

Yes

Does the digital data appear at the No Check a IC702.

2
output of LVDS (RA760~RA767)? Change a main PCB ass’y

Yes

3 Check Panel VCC

Yes

Check a LVDS cable? No Please, Call to Samsung Co. LTD.

Replace a lcd panel?

Caution Make sure to disconnect the power before working on the IP board.

4-3
4. Troubleshooting

WAVEFORMS

1 R,G,B Output Signal

4-4
 4. Troubleshooting

4-1-3. No Video (HDMI - Digital Signal)

Symptom - Audio is normal but no picture is displayed on the screen.

- Check the HDMI source

Major
- Check the MSTAR Chip
checkpoints
- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

1 Power Indicator is off.

Diagnostics Lamp on, no video.
Yes

Check the connection Input a HDMI cable.

2 No
of HDMI cable?
Yes

3 Does the digital data appear at No Check a IC6000.

R6022-6032, R6037? Change a main PCB ass’y.
Yes

Check the LVDS cable? No

Replace the LCD panel? Please, Contact Tech support

Caution Make sure to disconnect the power before working on the IP board.

4-5
4. Troubleshooting

WAVEFORMS

2 Digital Output Data

3 Signal of HDMI(Data)

4-6
 4. Troubleshooting

4-1-4. No Video (Tuner_CVBS)

Symptom - Audio is normal but no picture is displayed on the screen.

- Check the Tuner CVBS source

Major
- Check MSTAR IC Chip
checkpoints
- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. No Connect the RF cable and

Lamp on, no picure. check RF signal.
Diagnostics Yes

No Check a B+ voltage (#3 of Tuner) 33V,

1 Does the signal appear at R411?
change a main PCB ass’y.
Yes

Does the signal appear at C6069 of

2 No Change a main PCB ass’y.
IC6000?

Yes

Check the LVDS cable? No

3 Replace the LCD panel? Please, Call to Samsung Co. LTD.

Caution Make sure to disconnect the power before working on the IP board.

4-7
4. Troubleshooting

WAVEFORMS

3 CVBS Output Signal

4 Tuner_CVBS Output Signal

4-8
 4. Troubleshooting

4-1-5. No Picture (Video_CVBS)

Symptom - Audio is normal but no picture is displayed on the screen.

- Check the Video Source

Major
- Check the MSTAR Chip
checkpoints
- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. No

Lamp on, no picture. Check a A/V cable and video signal.

Diagnostics Yes

1 Does the signal appear at C6065 of No

Check D505 and D506.
IC6000?

Yes

2 Change IC6000
Or Change PCB Assy

Yes

Check a LVDS cable? No Please, Call to Samsung Co. LTD.

Replace lcd panel?

Caution Make sure to disconnect the power before working on the IP board.

4-9
4. Troubleshooting

WAVEFORMS

4 CVBS Output Signal

4-10
 4. Troubleshooting

4-1-6. No Picture (S-VIDEO_Y,C)

Symptom - Audio is normal but no picture is displayed on the screen.

- Check the S-Video_Y,C source

Major
- Check the MSTAR Chip
checkpoints
- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Power Indicator is off. No Connect the s-video cable.

Lamp on, no picure. Operating a video player.
Diagnostics
Yes

Does the Y/C signal appear at C6063, No

1 Check a connection harness.
C6064 of IC6000?

Yes

Change IC6000
2
or Change PCB assy

Yes

Check a LVDS cable? No

Please, Call to Samsung Co. LTD.
Replacea lcd panel?

Caution Make sure to disconnect the power before working on the IP board.

4-11
4. Troubleshooting

WAVEFORMS

2 Digital Output Data

5 Analog Signal(Y,C)

4-12
 4. Troubleshooting

4-1-7. No Sound

Symptom - Audio is normal but no picture is displayed on the screen.

- Check the RF Source

Major
- Check the MSTAR Chip
checkpoints
- This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.

Picture is display, no sound. No Connect a sound cable.

control a volume.

Yes

No Check a connection harness and

Diagnostics Does the signal appear at pin #7, #17,
1 headphone jack./Side AV
#18, #19,#20,#21 of IC201?
C h e ck IC203 or IC6000

Yes

2 Check the DC 9V No Check a B12V Line.

of IC201? Change a main PCB ass’y.

Yes

Does the signal appear at

Pin #53 or 48, #30 or 36
No Change a main PCB ass’y.
3 (CH1_L, R Sound) And Pin
#36 or 37, #30 or 31
(CH2_L, R Sound) of IC1201?
Yes

Replace the speaker ass’y?

Caution Make sure to disconnect the power before working on the IP board.

4-13
4. Troubleshooting

WAVEFORMS

6 The Signal are Inputed to IC201

7 The Signal are Inputed to IC202

4-14
 4. Troubleshooting

4-2. Alignments and Adjustments

4-2-1. General Alignment Instuction
1. Usually, a color LCD-TV needs only slight touch-up adjustment upon installation.
Check the basic characteristics such as height, horizontal and vertical sync.
2. Use the specified test equipment or its equivalent.
3. Correct impedance matching is essential.

4. Avoid overload. Excessive signal from a sweep generator might overload the front-end
of the TV. When inserting signal markers, do not allow the marker generator to distort test result.

5. Connect the TV only to an AC power source with voltage and frequency as specified on
the backcover nameplate.

6. Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure
that the power cord is disconnected before replacing any parts.

7. To protect against shock hazard, use an isolation transformer.

4-3. Factory Mode Adjustments

4-3-1 Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
- If you do not have Factory remote - control

INFO MENU MUTE Power on

- If you have Factory remote - control

PICTURE ON DISPLAY FACTORY

- The buttons are active in the service mode.

1. Remote - Control Key : Power, Arrow Up, Arrow Down, Arrow Left
Arrow Right, Menu, Enter, Number Key(0~9)
2. Function - Control Key : Power, CH +, CH -, VOL +, VOL -,
Menu, TV/VIDEO(Enter)

4-3-2 Panel Check

You have to check Panel Maker Because of different adjustments as follows.
First of all, Check the label rating!

1) Label Rating File

- LCD PANEL MARK
A:ACER(AUO) S : SEC C : CMO

* If not printed you could consider S(sec) panel mark.

4-15
4. Troubleshooting

4-3-3 Factory Data

1. Option Table(Service)
2. WB Adjust
3. Information
4. Advanced Menu
Checksum
T-CRL22MEAM-****
HDCP Success
Month/Day/Year/Hour/MIN/SEC

1. Option Table(Service)

No Item Range Option

1 Factory Reset
2 Country(0x55) Others-0
3 Ready ON/OFF ON
19/22/23/26/27/32/37/40/42/
4 Inch Option 22
46/50/52/57
5 Dimm Type INT/INT_NEG/EXT_POS/EXT_NEG/EXT/ INT_NEG
6 Panel Type 19AM_TN/26AM_AG/……./40AU_AG/40AM_AG 22AM-TN
Coral/Jade/TanzanitePyrope/pyrope_3D /Carnelian/
7 Model Option Coral
Carnelian_3D/Amber
8 Anynet + ON <-> OFF OFF
9 Light Effect ON <-> OFF OFF
10 TTX ON <-> OFF ON
11 TTX List List <-> FLOF FLOF
Lang OSD/ W Europe/Russia/Greek/Turek/ Arab/Farsi/
12 TTX Group Lang OSD
ArabHbrw
13 Carrier Mute ON <-> OFF OFF
14 High Devi ON <-> OFF OFF
15 Volume Curve EA/EU EA
16 HotPlug ON <-> OFF ON
17 HotPlugCtrl ON <-> OFF ON
18 HotPlugDelay 0 ~ 63 12
19 Auto Power ON <-> OFF ON
20 LNA Menu OFF
21 Hotel Option On <-> Off OFF
22 D.Gamma OFF/0.85/0.88/0.90/0.93/0.95/0.98/ M1/M2/M3/M4 OFF
23 PC Ident ON <-> OFF OFF
24 Language Europe/CIS (21 Language) English
25 Ch Table SUWON/SESK/SHE/etc SUWON
26 DDR Etron
27 Shop Mode ON <-> OFF OFF
28 Nordic OFF
29 Arabic ON <-> OFF ON
30 NT Conversion ON <-> OFF OFF

4-16
 4. Troubleshooting

No Item Range Option

31 Control -
WM Calib ON/OFF ON
EDID Protect ON/OFF 22
Edid Type Coral/P450-50HP/P450-42HP L12_1680_1050
EDIE Write Failure/Success L12_1680_1050 Succes
WB Data Reset ON <-> OFF OFF
EEPROM Reset
Logic Download ON <-> OFF OFF
32 PDP Filter 42” 3D
33 PDP Group P34A_R3d
34 Spread Spectrum
Step1 0~255 30
Step2 0~255 9
Range1 - 0
Range2 - 44
FBE SSC - 5

Adjust
Advanced Uart Select OFF/Main/Idtv/LVDS ON OFF
Menu Debug Mode Normal/NONE/MSTAR/RunTime Normal
HP Detect Low/High High

4-17
4. Troubleshooting

4-4. White Balance - Calibration

4-4-1 White Balance -Calibration

1. Calibration AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration

4-4-2 Service Adjustment - You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
 Color Calibration
Adjust spec.
1. Source : HDMI
2. Setting Mode : 1280*720@60Hz
3. Pattern : Pattern #24 (Chess Pattern)

( Chess Pattern )

4. Use Equipment : CA210 & Master MSPG925 Generator

- Use other equipment only after comparing the result with that of the Master equipment.

Input mode Calibration Pattern

CVBS IN (Model_#1) Perform in NTSC B&W Pattern #24 Lattice
Component IN (Model_#6) Perform in 720p B&W Pattern #24 Lattice
Perform in VESA XGA (1024x768)
PC Analog IN (Model_#21) Lattice
B&W Pattern #24
HDMI IN Perform in 720p B&W Pattern #24 Lattice

<Table 1>

4-18
 4. Troubleshooting

 Method of Color Calibration (AV)

1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port
2) Press the Source key to switch to “AV1” mode
3) Enter Service mode
4) Select the “Calibration” menu
5) Select the “AV Calibration” menu.
6) In “AV Calibration Off” status, press the “ ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “AV Calibration” status from Failure to Success.

 Method of Color Calibration (Component)

1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to “Component1” mode
3) Enter Service mode
4) Select the “Calibration” menu
5) Select the “Comp Calibration” menu.
6) In “Comp Calibration Off” status, press the “ ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “Comp Calibration” status from Failure to Success.

 Method of Color Calibration (PC)

1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to “PC” mode
3) Enter Service mode
4) Select the “Calibration” menu
5) Select the “PC Calibration” menu.
6) In “PC Calibration Off” status, press the “ ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “PC Calibration” status from Failure to Success.

 Method of Color Calibration (HDMI)

1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to “HDMI1” mode
3) Enter Service mode
4) Select the “Calibration” menu
5) Select the “HDMI Calibration” menu.
6) In “HDMI Calibration Off” status, press the “ ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “HDMI Calibration” status from Failure to Success.

4-19
4. Troubleshooting

4-4-3 White Balance - Adjustment

(low light) (hight light)

Sub Bright Sub Contrast

3. W/B
R offset R gain
G offset G gain
B offset B gain

(W/B adjustment Condition refer next page)

4-5. White Ratio (Balance) Adjustment

[W/B Adjustment SPEC)

22” Aging W/B Adjustment

BN07-00487A, LTM220M1-L01-2 (AMLCD TN)
CH CH-1 CH-2 CH-3 CH-4
MODE HDMI COMPONENT PC-ANALOG AV
Adjustment Mode 720p 720p 1024*768/60Hz CVBS(PAL)
(Time No. #) #6 #6 #21 #2
Adjustment Patt W/B Patt W/B Patt Chess W/B Patt
(Pattern No. #) #92 #92 #24(Cal) #92
x 280 280 280
HIGH
y 288 288 288
[ADJ]
Y No adj. No adj. Not No adj.
x 280 280 Adjustment 280
LOW
y 288 288 288
[ADJ]
Y 3.1 2.9 3.0

W/B Spec
Adjust Inspect - Inspect Control (QC station)
HDMI Comp PC AV Video Com PC HDMI
Hx ±3 ± 10 ± 10 ± 15 ± 15 ± 15
Hy ±3 ± 10 ± 10 ± 15 ± 15 ± 15
HY ~ ~ Calibration ~ ~ ~ Calibration ~
Lx ±5 ± 10 only ± 10 ± 15 ± 15 only ± 15
Ly ±5 ± 10 ± 10 ± 15 ± 15 ± 15
LY ± 0.1 ± 0.5 ± 0.5 ± 1.5 ± 1.5 ± 1.5

4-20
 4. Troubleshooting

[W/B Adjustment SPEC)

W/B Initial Data AV Comp PC HDMI

Sub-Contrast 135 135 135 135
Red-Gain Average
Green-Gain 128 (Fix)
Blue-Gain Average
Sub-Brightness 128 (Fix)
Red-Offset Average
Green-Offset 128 (Fix)
Blue-Offset Average

Factory Option
INCH 22”
Panel Vengldor TN-INT
Panel Type 22AMLCD
Panel Code BN07-00487A
Panel Spec LTM220M1-L01-2

* Luminance (Y) : ft/m2 ( 1 ft = 3.42 Cd )

JIGS & FIXTURES LIST

No PART Q’TY REMARK
1 MIK-7256 or equivalent equipment. 1
2 CA-210 1
3 PC for adjustment 1
4

4-21
4. Troubleshooting

Memo

4-22