Induction Schedule: Day 1 - 10

Date Nigerian Time Activity

8:30- 09:00am Welcome and Introductions
09:00 - 9:30 am  Overview of the Onboarding Journey (What to Expect)
9:30 - 10:00 am  Team bonding Activity
10:00 – 10:15 am  Tea Break
10:15 - 10:30 am Welcome to Access Bank
10:30 - 11:30 am  History of Access Bank
11:30 - 12:00 pm  History of Access Bank Quiz
Day 1
This is us (Our story) 12:00 - 01:00 pm  Lunch
10th January, 01:00 - 02:00 pm  The Group’s Vision and Organogram
2022 02:00 - 03:00 pm  The Group’s Mission
03:00 - 03:15 pm  Stretch Break
03:15 - 03:45 pm  Class Activity
03:45 - 04:00 pm  Selecting the best Video for the class.
03:45 - 04:00 pm  Stretch Break
04:00 - 05:00 pm Living the vision
05:00 - 05:30 pm  Daily Recap/ Feedback Survey
05:30 - 06:00 pm  Q& A/Session Close-Out

08:00 - 08:30 am Recap of Day 1 via quiz

08:30 - 08:45 am Introduction to Our Core Values Video
08:45 - 09:45 am  Core Values: Excellence
09:45 - 10:00 am  Tea Break
10:00 -11:00 am  Core Values: Leadership
Day 2 Our Core 11:00 - 12:00pm  Core Values: Innovation
Values 12:00 - 01:00pm  Lunch
11th January, 2022 01:00 - 02:00 pm  Core Values: Professionalism
02:00 - 03:00 pm  Core Values: Passion for Customers
03:00  - 03:15 pm  Stretch Break
03:15 - 04:15 pm Core Values: Empowered Employees
04:15 - 05:15 pm The Access Bank Person
05:15 - 05:30 pm Spot the Access Person Game
05:30- 06:00 pm  Daily Recap / Q&A / Feedback Survey

08:00 - 08:30 am Recap of Day 2

8:30 - 9:30 am Global Banking Regulations
9:30 – 10:30 am Overview of Our Risk Management Strategy
10:30 - 10:45 am Tea Break
10:45 - 11:00 am Group Risk Structure
11:00 - 12:00 am Organisational Conduct
Day 3 Compliance/ 12:00 - 01:00 pm Lunch
Regulation 12th
01:00 - 1:30 pm Role Play
January, 2022
1:30 - 2:30 pm Financial Services Conduct
2:30 - 3:30 pm Personal Conduct
3:30 - 4:30 pm Financial and Economic Crimes
4:30 - 4:45 pm Stretch break
4:45 - 5:30 pm Role Play
5:30 - 6:00 pm Daily Recap/ Feedback Survey

08:00 - 08:30 am Recap of Day 3

8:30 - 9:30 am Customer Service Principles
9:30 – 10:30 am The Customer Centric Employee
10:30 - 10:45 am Tea Break
10:45 - 11:00 am Our Customer Segments
11:00 - 12:00 am Internal and External Customers
Day 4 12:00 - 01:00 pm Lunch
Our Products and Services 01:00 –01:30 pm Customer Challenge
13th
01:30 - 2:30 pm Phone Etiquettes
January, 2022
2:30 - 3:30 pm Introductions and First Impressions
3:30 - 3:45 pm Stretch break
3:45 - 4:30 pm Business Meeting Etiquettes
4:30 - 5:00 pm Overview of Banking Products
5:00 - 5:30 pm Role Play
5:30 - 6:00 pm Q&A/ Session Close Out

08:00 - 08:30 am Recap of Day 4

08:30 - 10:00 am BASIC BRANCH OPERATIONS
Day 5 Branch 10:00 - 10:30 am Tea Break
Operations @ Access 10:30 - 12:00 pm BASIC BRANCH OPERATIONS
14th January, 2022 12:00 - 1:00pm Lunch
1:00 - 2:30pm BASIC BRANCH OPERATIONS
2:30 - 3:00pm Q&A/ Session Close Out
08:00 - 08:30 am
08:30 - 10:00 am
Day 6-10 10:00 - 10:30 am
Branch Deployment 10:30 - 11:00 am Branch Deployment & Check-In
17th - 21st January, 2022 11:00- 01:00pm
01:00 - 02:00pm
02:00- 04:00pm