Professional Documents
Culture Documents
Coronavirus
Impacts on
Influencer
Marketing
MARCH 18, 2020
BACKGROUND
WAVE 1 WAVE 2
66%
OF SOCIAL MEDIA USERS
would increase slightly
to significantly in the
event they are confined
WAVE 1 to their home due to
the Coronavirus.
Q: If confined to
your home due to
the Coronavirus,
which social media YOUTUBE FACEBOOK
platforms do you
believe you will use Significantly More 39.4%
Slightly More 24.3%
64%
SAY USAGE WILL
Significantly More 38.0%
Slightly More 25.2%
63%
SAY USAGE WILL
that period? Stay the Same 22.6% Stay the Same 28.3%
Slightly Less 1.2% Slightly Less 1.4%
Significantly Less 0.7% Significantly Less 0.7%
I Don’t Use 11.8% I Don’t Use 6.4%
INSTAGRAM TWITTER PINTEREST
Stay the Same 19.8% Stay the Same 16.4% Stay the Same 22.8%
Slightly Less 2.4% Slightly Less 3.1% Slightly Less 1.7%
Significantly Less 0.9% Significantly Less 0.7% Significantly Less 1.2%
I Don’t Use 33.8% I Don’t Use 45.5% I Don’t Use 41.8%
SNAPCHAT BLOGS LINKEDIN
Stay the Same 13.8% Stay the Same 17.3% Stay the Same 20.7%
Slightly Less 2.4% Slightly Less 1.9% Slightly Less 3.3%
Significantly Less 0.5% Significantly Less 1.0% Significantly Less 1.2%
I Don’t Use 58.2% I Don’t Use 55.1% I Don’t Use 59.4%
WAVE 1
Twitter
58.2%
54.5%
64.4%
59.1%
INCREASE INCREASE
Stay the Same 11.9% Stay the Same 10.5% Snapchat 41.8% 59.3%
% of Respondents That Believe Their Usage will Increase % of Respondents That Believe Their Usage will Decrease WAVE 1
70%
63.7% 63.2%
60%
50%
40%
43.1%
34.4%
30% 32.5%
25.2% 24.7%
20%
15.4%
10% 12.4%
9.8%
-0%
-1.9% -2.1% -2.9% -2.9% -2.9% -2.4% -3.1%
-3.3% -3.8% -4.5%
-10%
YouTube Facebook Instagram Twitter Pinterest Snapchat Blogs LinkedIn TikTok Twitch
In a time of stress,
consumers favor
advertising messages
from those they follow
and trust.
Q: Do you
normally use
social media to
discover and
research
products and
73%
OF SOCIAL MEDIA USERS
SAY “YES”
services? WAVE 1
WAVE 1
MIGHT USE OR WOULD USE MIGHT NOT USE OR WOULD NOT USE
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
IZEA INSIGHT
Messaging should be
authentic, sensitive, and
helpful to consumers.
Believe there is a
chance they will
99%
OF SOCIAL MEDIA USERS
purchase something
online if they are
confined to their home
WAVE 1 during a Coronavirus
outbreak.
Q: What type of
products do you
think you might
purchase online if
you are confined to
your home during a GROCERY PRESCRIPTIONS AND OVER
Coronavirus STORE ITEMS THE COUNTER MEDICINES
outbreak?
Likely Purchase 74.0%
May Purchase 17.8%
92%
LIKELY OR MAY
Likely Purchase 29.2%
May Purchase 32.1%
85%
LIKELY OR MAY
PURCHASE PURCHASE
FILTER APPLIED
Those that say they have a Unlikely to Purchase 5.3% Unlikely to Purchase 21.0%
great deal of say on
Will Not Purchase 1.2% Will Not Purchase 17.7%
purchasing decisions.
COVID-19 is going to cause a massive
shift in consumer behavior that will
change the retail landscape forever.
GROCERY
STORE ITEMS
VS. VS.
Unlikely to Purchase 5.3%
Will Not Purchase 1.2% 1.6%
CURRENTLY
2%
CURRENTLY
USING USING
The positive impacts
(and related issues) are
already being seen with
the nations largest
retailers.
Those that say they have a Those that say they travel
great deal of say on VS. for vacations 5+ times
purchasing decisions. per year.
home due to
Unlikely to Purchase 27.6%
Coronovirus. Unlikely to Purchase 15.9%
Will Not Purchase 40.9% Will Not Purchase 38.6%
WAVE 1 WAVE 2
F I LT E R A P P L I E D F I LT E R A P P L I E D
Those that say they have a Those that say they travel at
great deal of say on VS. least a couple of times per
purchasing decisions. month for business.
1-4 WEEKS FROM TODAY 10% 27% 27% 38% 25% 27% 32% 16%
1-2 MONTHS FROM TODAY 10% 33% 26% 31% 18% 44% 27% 12%
3-4 MONTHS FROM TODAY 11% 40% 25% 25% 18% 42% 29% 11%
5-8 MONTHS FROM TODAY 16% 39% 22% 23% 21% 45% 24% 10%
9+ MONTHS FROM TODAY 19% 38% 22% 21% 24% 43% 24% 10%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Consider highlighting
insurance options or flexibility
in changing dates.
Social Media users are more likely than general consumers to purchase
discretionary items online during Coronavirus confinement.
68.8%
Restaurant Food Delivery
59.8%
59.0%
Media, Games, and Entertainment Items
55.1%
56.9%
Clothing, Beauty and Fashion Items
46.2%
48.6%
Home Electronics, Computers, and Technology Items
42.7% F I LT E R A P P L I E D
91% 67%
Q: In the event you LIKELY OR MAY
USE
LIKELY OR MAY
USE
Coronavirus, which Likely to Use 64.5% May Use 26.5% Likely to Use 31.3% May Use 35.9%
type of delivery Unlikely to Use 5.4% Will Not Use 3.6% Unlikely to Use 18.9% Will Not Use 13.8%
Those that say they have a Likely to Use 39.1% May Use 37.0% Likely to Use 23.9% May Use 36.0%
great deal of say on
purchasing decisions.
Unlikely to Use 13.5% Will Not Use 10.3% Unlikely to Use 21.4% Will Not Use 18.6%
Q: In the event you are confined to your home due to
Coronavirus, which type of delivery service do you
think you are likely to use?
WAVE 1 WAVE 1
FE M A LE ON LY M AL E O NLY
DELIVERY
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
LIKELY OR MAY USE UNLIKELY TO USE WILL NOT USE LIKELY OR MAY USE UNLIKELY TO USE WILL NOT USE
WAVE 2 WAVE 2
F I LT E R A P P L I E D F I LT E R A P P L I E D
RESTAURANT RESTAURANT
FOOD DELIVERY iOS users are 15% FOOD DELIVERY
more likely to order
restaurant food
Likely Purchase 36.9%
May Purchase 32.4%
69%
LIKELY OR MAY
delivery online if they
Likely Purchase 28.8%
May Purchase 31.1%
60%
LIKELY OR MAY
PURCHASE
are confined to their PURCHASE
home during
Unlikely to Purchase 17.1%
Coronavirus. Unlikely to Purchase 21.2%
Will Not Purchase 13.5% Will Not Purchase 18.7%
IZEA INSIGHT
This is an opportunity to
educate and convert new
customers who may be
confused or concerned
about safety.
IZEA INSIGHT
This represents an
opportunity for the home
improvement and arts &
crafts industry as well as
the entertainment industry.
WAVE 2
F I LT E R A P P L I E D
games during
Unlikely to Purchase 22.2%
confinement. Unlikely to Purchase 18.7%
Will Not Purchase 22.7% Will Not Purchase 9.0%
Say they may or will
79%
purchase Home
Improvement and DIY
Supplies if confined to
OF CONSUMERS WITH
CHILDREN AGES 3-17 their home for
WAVE 2 Coronavirus.
Q: What types of DIY WAVE 2
F I LT E R A P P L I E D
projects are you
considering in the Children at home ages 3-17
next 6 months?
Woodworking 24.8%
Say they would
accelerate
Remodeling a kitchen or bathroom 24.1%
their project if
Other 4.5% confined to
0% 7% 14% 21% 28% 35% 42% 49% 56% 63% 70% their home.
IZEA INSIGHT
WAVE 2 WAVE 2
FE M A LE ON LY M AL E O NLY
PRODUCT
A: A high % of females consumers would never buy at this time. A: Most male consumers are looking for a 30-50% discount.
NEW STEREO OR SPEAKERS 6% 21% 24% 49% 10% 38% 28% 23%
NEW GAME CONSOLE 6% 21% 23% 49% 10% 38% 32% 19%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
FE M A LE M A LE
98.7%
Grocery Store Items
94.7%
89.5%
Prescriptions and Over The Counter Medicines
82.2%
62.7%
Home Improvement and DIY Supplies
62.7%
58.3%
Restaurant Food Delivery
62.3%
53.7%
Media, Games, and Entertainment Items
57.1%
46.5%
Clothing, Beauty and Fashion Items
45.4%
37.9% F I LT E R A P P L I E D
Home Electronics, Computers, and Technology Items
50.3%
• Digital Cameras
Increase in Increase in
• Digital Video Cameras
Social Media Arts, Crafts
• Green Screens
Usage And DIY
• Light Kits
• Microphones
• Hard Drives
• Digital Content Software
Influencer
Strategies
92%
LIKELY OR MAY
USE POSSIBLE INFLUENCER STRATEGY
85%
LIKELY OR MAY
• Use influencers to tell stories that focus on
USE
bringing families “back to the dinner” table
together.
71%
LIKELY OR MAY
• Food safety will be a concern. National brands can
USE
leverage the process and protocols that larger
companies bring to food safety. Promote the steps
you have taken to reduce COVID-19 impacts.
Self Care - this has been a hot topic for the past year, and will
become even hotter at a time where anxiety is high. With the
increase in remote work and those staying home by choice, filling up
free time with self care routines has double benefits.
Work From Home Tips - the flexibility that comes with working from
home, also comes with a need for self-discipline. Tips can be shared
on how to build a routine, tips for motivation, combating loneliness
and more. This could be an opportunity for brands to create virtual
communities or hangouts for people to connect.
Provide levity.
ENTERTAINMENT
FACILITY
Offer hope.
Deliver relief.
Don’t wait. Use influencer
marketing now to create the
immediate outcomes you want later.
44%
OF SOCIAL MEDIA USERS
money for their
household during
an economic
WAVE 1
recession.
Influencer Marketing Costs
$7,000
$6,700
$6,000
Cost Per Post has risen $6,150
$4,085
$4,000
$3,000
$2,000
$1,643
$1,403 $1,442
195x
INCREASE FOR
sponsored blog post has
risen from $7.39 in 2006
to $1,442.27 in 2019, an
increase of 195x.
BLOG POSTS
IMPORTANT DIFFERENCE
This pullback was before influencer
$20 marketing became mainstream.
$15
$11.78
$9.67
$10 $9.22
$7.39
$5.27 $5.33
$5 $3.60
$0
2006 2007 2008 2009 2010 2011 2012 2013
Brand marketing
departments will shrink,
as will entire ad agencies.
Marketplaces will be
leveraged to drive influencer
pricing efficiencies.
This is an opportunity to
make your dollars go
further than they have in
recent years.
This is an opportunity to
be a better partner and
increase your overall
value to brands.
INFLUENCERS
Be proactive and
aggressive in pricing, be
flexible and open on terms
and incremental benefits.
• Proactively lower marketplace rates
• Reach out to contacts and let them
know about pricing / model changes
• Be open to a variety of mixed
compensation models
• Deliver value-added services
A WORD OF CAUTION FOR INFLUENCERS