Iliana Ramos

28470 Triton St.

Hayward, CA, 94544
(831) 210-9376
ramosilliana3@gmail.com

Skills
● Detail-oriented and highly organized
● Charismatic
● E​xcellent written and verbal communication skills, including professional writing experience
● Takes initiative, works well under pressure
● Professional appearance
● Bilingual in Spanish/English
● Experience in Word, Access, Excel, PowerPoint
● Highly motivated and capable of seeing projects through from beginning to end

Work Experience
Wells Fargo Bank Teller November 2014 – August 2016
● Processed teller transactions for customers including servicing client accounts, accepting loan
payments, managing, safe deposit box payments, cashing checks, balancing cash drawers,
handling night deposits, correcting discrepancies
● Made all sales goals and completed transactions with high accuracy
● Informed clients about bank products that met their needs and referred them to a specialist
● Answered complex questions for customers
Hispanic Chamber of Commerce Executive​ ​Assistant ​ August 2016 - September 2019
● Created, maintained, and updated budget spreadsheets for city events
● Handled all office incoming and outgoing mail
● Expert in crafting high impact proposals and presentations for city meetings and community
events
● Offered dedicated support to Business Owners, Office Associates, and Project Managers in
conducting research, crafting presentation materials, scheduling meetings, and addressing
concerns between multiple departments.
● Monitored office supply and replenish stock as necessary
JMS North America Administrative Assistant January 2020 - August 2020

Education
Hartnell College AA Business