Professional Documents
Culture Documents
Clause 1: Scope
Clause 2: Normative References
Clause 3: Terms and Definitions
Clause 4: Context of the organization
Clause5: Leadership
Clause6: Planning
Clause7: Support
Clause8: Operation
Clause9: Performance evaluation
Clause10: Improvement
The mandatory seven clauses of ISO 9001 are: clauses 4 to clause 10. All these clauses
are arranged according to PDCA cycle.