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  • Seven Quality Management Principles

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    Shailesh Gupta
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    The document outlines the seven quality management principles of ISO 9001:2015, which are customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. It also lists the eight principles of the older ISO 9001:2008 standard, which are the same except it includes system approach to management and factual approach to decision making rather than evidence-based decision making.

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    The document outlines the seven quality management principles of ISO 9001:2015, which are customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. It also lists the eight principles of the older ISO 9001:2008 standard, which are the same except it includes system approach to management and factual approach to decision making rather than evidence-based decision making.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    24 views1 page

    Seven Quality Management Principles

    Uploaded by

    Shailesh Gupta
    The document outlines the seven quality management principles of ISO 9001:2015, which are customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. It also lists the eight principles of the older ISO 9001:2008 standard, which are the same except it includes system approach to management and factual approach to decision making rather than evidence-based decision making.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Seven Quality Management Principles 

    (As per ISO 9001:2015 new version)


    1. Customer focus
    2. Leadership
    3. Engagement of People
    4. Process Approach
    5. Improvement
    6. Evidence-Based Decision Making
    7. Relationship Management
    Eight Quality Management Principles (As per ISO 9001:2008 old version)
    1. Customer focus
    2. Leadership
    3. Involvement of People
    4. Process Approach
    5. System Approach to Management
    6. Factual Approach to Decision Making
    7. Continual Improvement
    8. Mutually Beneficial Supplier Relationship

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