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 ISO Differentials (Changes and development)

 Submitted to: Jawaid Akram


 Submitted by: Shahzaib Agha
 Email: Shahzaibagha66@gmail.com
 Seat No: EP21544245
 MBA Supply Chain Management 3rd Semester
 (KUBS)

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Introduction:
This document is written to highlight key changes, improvements and development between
ISO 9001:2001 & ISO 9001:2015. There are many differences such as, in clauses, structure,
terminology and principles. All these elements are illustrated below:

Major Changes between ISO: 2008 & ISO 9001:2015

ISO 9001:2008 ISO 9001:2015


Product & Services Product & Services
Work Environment Environment for the operation of processes
Monitoring & Measuring Equipment Monitoring & Measuring Resources
Purchased Product Externally
Supplier External Provider
Exclusion Not Used
Management Representative Not Used

Changes in Structure & Terminology

ISO 9001:2008 ISO 9001:2015

It consists of 8 Clauses It consists of 10 Clauses, To align with other


MGT. Standards
It consists of 8 Principles It consists of 7 Principles
Preventive Action Risk-Based Thinking
M.R Required M.R is not Required
Documentation, Quality Manual, Documented Information
Documented Procedures
Difference between clauses

ISO 9001:2008 ISO 9001:2015


Scope Scope
Normative Reference Normative Reference
Terms & Conditions Terms & Conditions
Quality Management System Context of the Organization
Management Responsibility Leadership
Resource Management Planning
Product Realization Support
Measurement, Analysis & Improvement Operation
Performance Evaluation
Improvement

Development in Principles

ISO 9001:2008 ISO 9001:2015


Customer Focus Customer Focus
Leadership Leadership
Involvement of People Engagement of People
Process Approach Process Approach
System Approach to Management Improvement
Continual Improvement
Factual Approach to decision making Evidence –Based Decision Making
Mutually Beneficial Supplier Relationship Relationship Management

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