Unacademy selects New Relic for observability services to

achieve global hyper-growth

NEW DELHI : Edutech platform Unacademy on Thursday said it

has selected California-based New Relic for full-stack observability
to deliver uninterrupted services and achieve global hyper-growth
and scale.

Unacademy said the New Relic will provide tools, intelligence, and
support to achieve full-stack observability as it expands its
business beyond India. Leveraging New Relic’s full-stack
observability offering, the edutech platform will easily visualise,
analyse, and troubleshoot its entire software stack in one
connected experience.

Unacademy’s decision to partner with New Relic follows the recent

launch of the observability leader’s next-generation AIOps
capabilities, which have been built directly into the platform.

Unacademy director of engineering Alok Maurya said the edutech

engineers were facing significant issues with data silos and tool
sprawl resulting in blind spots. To combat this, the team needed a
robust end-to-end observability solution which would be the single
source of truth for the engineering team. They also needed a
solution that would improve the overall availability of their systems
within their agile cloud-based environment. This is when the team
turned to New Relic.

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 “Our engineering leads were telling us that the current tool wasn’t
working well, and their problems weren’t getting resolved. We
moved quickly to overcome these issues and determined that New
Relic ticked all the boxes for us," Maurya added.

“We found New Relic to be far superior compared to the other

provider — the ability to uncover anomalies automatically and see
the probable root cause of every incident from any data source
automatically in very high traffic situations was very appealing to
us."

“We were also very impressed with New Relic’s level of service.
From technical questions to executive support, New Relic has been
beside us every step of the way. We look forward to a long and
successful partnership as we continue to scale to new heights," he
says.

Source: https://www.livemint.com/companies/news/unacademy-selects-
new-relic-for-observability-to-achieve-global-hypergrowth-
11625142833698.html

Sensitivity: LNT Construction Internal Use