INDU.N Email : nehru.indu2@gmail.

com
Phone : (+91)8489324480 /
(+91)9080878534
_________
CAREER OBJECTIVE:

To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self-
development and help me achieve personal as well as organization goals.

TECHNICAL SKILLS:
Programming Languages : Basics of UNIX commands
Databases : Oracle 10g, SQL, PL/SQL
Operating systems : Windows XP, 2007
Insurance Product : INSIS – FADATA , SWAN
Healthcare Applications : LIMS, EMPOWER, Nugenesis, eLN(SmartLab)
Learning Management System : SABA 5.4, SABA 5.5, Pedagogue & ISOTain
Reporting Tools : Crystal Reports, Oracle Reports and BI Reports
Development Tools : SQL Developer, TOAD, BMC remedy tool, SNOW ,Lotus notes, DB forge ,PLSQL
Developer , TFS ,Microsoft visual Studio

PROFESSIONAL EXPERIANCE:
 Has 9+ years of IT experience in SQL and PL/SQL development.
 Have strong technical knowledge in Oracle PL/SQL.
 Has 4+ years of experience in AGILE Process. Has 5+ years of experience in SDLC.
 Diverse experience in HealthCare Industries – Health Care and Pharmaceuticals
 Diverse experience in Insurance Industries – Life , Non-life and commercials Insurance
 Involved in configuration of modules/products in insurance applications (i.e FADATA-INSIS and SWAN) and development
activities of new modules.
 Involved in configuration of objects, products, offerings, deductibles , factors, ratings, rules ,risk address, discounts &
loadings ,taxes & Fees etc., using FADATA – INSIS configurator.
 Has a very good understanding of end to end Insurance lifecycle including Policy Administration, Underwriting, Claims and
Billing.
 Involved in data analysis, requirement gathering, documentation, co-ordination with internal and external teams.
 Have good experience in develop /Design / Deploy /Test reports using crystal reports, BI reporting tools as per the client
requirement.
 Have done POC of B2B2C client portal to access INSIS application.
 Have deep knowledge in LMS Administration and maintenance.
 Certified In – INS 21 – Property and Causality Insurance
 Maintain very good communication with clients and stake holders.

LMS ADMINISTRATOR:
 Research and resolve SABA LMS functionality issues from front end and back end.
 Managing Course, offerings, certification and curricula creation Updating Course Properties, Enrolling Users as bulk
registration process, providing status report to track user details and managing learning catalog, configuring new reports
with crystal reports based on the requirement.
 Content creation and testing in SABA LMS and Pedagogue AMS. Content testing in different browser and checking the
content tracking functionalities.
 Managing user profiles, providing privileges, add/remove /modify user roles, handling login issues and content functionality
issues with remote system sharing session.
 Experience in supporting users of an LMS in technical back end role (Oracle). Analyzing issues from user aspects, problems,
maintenance of online courses, troubleshooting user problems, supportive and cooperative with users.
 Notifications configuring and maintaining the process.
REPORTING ANALYST:

 Involved in requirement gathering for report, developed sql and designed the report in Crystal reports and BI reports.
 Developed BI reports and dashboards for business requirement and hosted the same.

WORK EXPERIENCE:

Current Organization : Infosys Limited , Mcity

Client : BUPA (British United Provident Association)

Roles & Responsibilities:

 Currently acting as TL in my current project for DB team.

 Following AGILE process to develop, deploy, test of user stories. Involves in activities like story estimation, feature
estimation, POC, grooming & planning.
 Create Stored procedure, packages, function and other database objects as per the client requirement.
 Mainly develop DB objects for claim & payment module.

Client : LANSFORSAKRINGAR(LFAB)
Roles and Responsibilities:

 Involved in INSIS-FADATA application developement and objects configuration.

 Had hands in Policy administration, BLC module, Insurance operations & reports .
 Has a very good understanding of end to end Insurance lifecycle including Policy Administration, Underwriting, Claims
and Billing.
 Involved in configuration of objects, products, offerings, deductibles, factors, ratings, rules ,risk address, discounts &
loadings ,taxes & Fees,keywords etc., using FADATA – INSIS configurator.
 Involved in data analysis, requirement gathering, documentation, co-ordination with internal and external teams.
 Configured different layers for an insurance product as per the customer specification.
 Handled incidents, SR, bugs, changes and reporting requirements.

Client : CVS Health Care

Roles and Responsibilities:

 Involved in PL/SQL code development of client requirement.

Clients : AstraZeneca
Roles and Responsibilities:

 Worked as a L3 support analyst and handled quality applications (LIMS, Empower and SmartLab).
 Handled changes, problems, Service enhancement request and application upgrade.
 Developing SQL/PLSQL code for the user reporting requirements.
 Communication with multiple vendor in order to implement the changes.

Client : Hospira
Roles and Responsibilities:

 Working as a L2 support analyst and handling multiple applications (Total 35 applications).

 Handled 35 applications in three portfolios. (HR, Quality and Lab apps).
 Involved in KT transition for 3 months from Vendor (Wipro).
 Critical Application Handled: ISOTrain , eHDR (Documentum) , VSS , KABA , LIMS , EMPOWER , Nugenesis , eLN etc.,
 Handling Incidents, Service requests, Change Requests and Problem Management.
 Perform the server restart, IIS restart, IIS refresh. Analyze performance of the servers.

Previous Organization : Sify Technologies - Chennai

Client – Novartis
Roles and Responsibilities:
 Working with SABA Reports such as creation of new reports optimizes the exiting reports query, notification, contents
uploading, testing contents, UI level customization, courses, offering etc.
 Content developing in SABA, Pedagogue and articulate.
 Developing SQL/PLSQL code for the user requirements.
 Configuring the Notifications in UI based on the requirement of the client URS.
 Designing and deploying the crystal reports based on user requirement and deploy it into application.
 Having hands on experience in course, offerings, certifications, notifications configuration, Report configuring using
Crystal reports, assessment creation, content upload, Pedagogue assessment creation, etc.

EDUCATIONAL QUALIFICATION:
May 2011 - Completed B.E., Computer science & Engg in Thirumalai Engg College with 78.5%.
March 2007 - HSC with 74.5% at Govt.Higher secondary school in Thiruputkuzhi.
April 2005 - SSLC with 76.5% at Govt.High school in Musaravakkam.

CERTIFICATION:

Aug -2018 - Completed PNC201- Basics of Property and Causality Insurance

PERSONAL PROFILE:

Name : N.Indu
Date of Birth : 2 May 1990
Father’s Name : G.Nehru
Marital Status : Single
Language Known : English and Tamil (R&W)
Hobbies : Drawing, Gardening
Nationality : Indian

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned.

Date: Yours sincerely,

Place: (N.Indu)