Professional Documents
Culture Documents
https://pestleanalysis.com/pfizer-swot-analysis/
https://notesmatic.com/2017/11/pestel-analysis-e-commerce-industry/
Porter generic
https://www.businessnewsdaily.com/5446-porters-five-forces.html
https://blog.csdn.net/chktsang/article/details/104749468
https://www.mindtools.com/pages/article/newSTR_82.htm
SWOT
TOWS
Grow- if a business unit is strong market attractiveness, the company should grow the business
Hold- if the business unit strength or market attractiveness is average, the company should hold
the business as it is. In this case, it is possible that the market is dropping in value, or that there is
high competition making it hard for business units to catch up.
Harvest- if the business unit or market attractiveness, the company should either sell or liquidate
the business or hold it for any residual value it has. The best step in this case would be to dispose
of the weak businesses and reinvest the money earned from the divestiture into business units
that are growing.
Thus, based on the GE/McKinsey matrix, a company can manage its products portfolio
efficiently and can take the right decision of grow, hold, and harvest for its products
The strategic significance for managers when using this matrix is:
The diagram above provides a very simplistic breakdown of the options available. A more
detailed breakdown is shown in the diagram below:
Assessing market attractiveness is in many ways subjective in nature. Despite this, there are
many factors which can be ranked to help us determine market attractiveness, including:
Market size
Expected market growth rate
Market profitability trend
Pricing trends
Competition level
Ability to differentiate
Demand variability
Focus
a. Focus cost leadership
b. Focus differentiation
● Cost leadership - you offer a product or service that is in high demand at the lowest
possible price.
● Differentiation - you offer a product or service that is in high demand but with
unique characteristics.
● Cost focus - you offer a product or service in a niche market, and you ensure the
lowest possible price.
● Differentiation focus - you offer a product or service in a niche market, and your
product or service has unique characteristics.
Understanding Porter's Five Forces
Porter theorized that understanding both the competitive forces at play and the overall industry
structure are crucial for effective, strategic decision-making, and developing a compelling
competitive strategy for the future.
In Porter's model, the five forces that shape industry competition are
1. Competitive rivalry
This force examines how intense the competition is in the marketplace. It considers the number
of existing competitors and what each one can do. Rivalry competition is high when there are
just a few businesses selling a product or service, when the industry is growing and when
consumers can easily switch to a competitor's offering for little cost. When rivalry competition is
high, advertising and price wars ensue, which can hurt a business's bottom line.
This force analyzes how much power a business's supplier has and how much control it has over
the potential to raise its prices, which, in turn, lowers a business's profitability. It also assesses
the number of suppliers of raw materials and other resources that are available. The fewer
supplier there are, the more power they have. Businesses are in a better position when there are
multiple suppliers.
This force examines the power of the consumer, and their effect on pricing and quality.
Consumers have power when they are fewer in number but there are plentiful sellers and it's easy
for consumers to switch. Conversely, buying power is low when consumers purchase products in
small amounts and the seller's product is very different from that of its competitors.
This force studies how easy it is for consumers to switch from a business's product or service to
that of a competitor. It examines the number of competitors, how their prices and quality
compare to the business being examined, and how much of a profit those competitors are
earning, which would determine if they can lower their costs even more. The threat of substitutes
is informed by switching costs, both immediate and long-term, as well as consumers' inclination
to change.
There are several examples of how Porter's Five Forces can be applied to various industries. The
ultimate goal is to identify the opportunities and threats that could impact a business. As an
example, stock analysis firm Trefis looked at how Under Armour fits into the athletic footwear
and apparel industry.
● Competitive rivalry: Under Armour faces intense competition from Nike, Adidas and
newer players. Nike and Adidas, which have considerably larger resources at their
disposal, are making a play within the performance apparel market to gain market share
in this up-and-coming product category. Under Armour does not hold any fabric or
process patents, hence its product portfolio could be copied in the future.
● Bargaining power of suppliers: A diverse supplier base limits supplier bargaining
power. Under Armour's products are produced by dozens of manufacturers based in
multiple countries. This provides an advantage to Under Armour by diminishing
suppliers' leverage.
● Bargaining power of customers: Under Armour's customers include wholesale
customers and end-user customers. Wholesale customers, like Dick's Sporting Goods,
hold a certain degree of bargaining leverage, as they could substitute Under Armour's
products with those of Under Armour's competitors to gain higher margins. The
bargaining power of end-user customers is lower as Under Armour enjoys strong brand
recognition.
● Threat of new entrants: Large capital costs are required for branding, advertising and
creating product demand, which limits the entry of newer players in the sports apparel
market. However, existing companies in the sports apparel industry could enter the
performance apparel market in the future.
● Threat of substitute products: The demand for performance apparel, sports footwear
and accessories is expected to continue to grow. Therefore, this force does not threaten
Under Armour in the foreseeable future.
●
Effective marketing feedback and control system
- Marketing rarely benefits from feedback for corrective control. Thus, it is necessary to
frequently base their decision on experience and control, relying on their ability to
motivate staff and agents.
- Feedback effects on sales growth
- Rate of sales of new product is a function of sales effort & sales effectiveness
- It sales rate generates a profit level of sales revenue, it likely lead to increase in sales
budget and sales effort (left hand linkages
- If sufficient productive capacity to meet the increased sales, order backlog will build up
& delay in delivery, then decrease in sales effectiveness (right-hand linkages)
Control concept
https://www.iedunote.com/feedforward-control#:~:text=Feedforward%20control
%20is%20a%20mechanism,the%20future%20to%20be%20effective.
1. Making a thorough and careful analysis of the planning and control systems.
2. Developing a model of the system.
3. Review the model regularly to see whether the input variables identified’ and their inter-
relationships continue to represent realities.
4. Collecting data on input variables regularly, and putting them into the system.
5. Assessing regularly the variations of actual input data from planned for inputs, and
evaluating the impact on the expected result.
6. Taking action to solve problems.
The most common technique some managers resort to is the use of forecasts based on the latest
available information.
By comparing what is desired with the forecasts, managers can introduce program changes that
will make the forecasts more promising.
Another technique is to plan carefully in advance the availability of cash to meet requirements.
Managers would hardly find it wise, for example, to wait for a report at the end of December to
determine whether they had enough cash in the bank to cover checks issued in November.
Yet, another technique is network planning, exemplified by PERT (Programme Evaluation and
Review Technique) networks which enable managers to see that they will have problems in such
areas as cost or on-time delivery unless they take action now.
b. Feedback control system
Concept control
https://www.electrical4u.com/control-system-closed-loop-open-loop-control-system/
Feedback control is a key variables are maintained in a state of equilibrium even when there are
environmental disturbances
Feedback occurs after an activity or process is completed. It is reactive. For example, feedback
control would involve evaluating a team’s progress by comparing the production standard to the
actual production output. If the standard or goal is met, production continues. If not, adjustments
can be made to the process or to the standard.
An example of feedback control is when a sales goal is set, the sales team works to reach that
goal for three months, and at the end of the three-month period, managers review the results and
determine whether the sales goal was achieved. As part of the process, managers may also
implement changes if the goal is not achieved. Three months after the changes are implemented,
managers will review the new results to see whether the goal was achieved.
The disadvantage of feedback control is that modifications can be made only after a process has
already been completed or an action has taken place. A situation may have ended before
managers are aware of any issues. Therefore, feedback control is more suited for processes,
behaviors, or events that are repeated over time, rather than those that are not repeated.
Proactive control
this type of control focuses on the outputs of the organization after transformation is complete.
Sometimes called postaction or output control, fulfils a number of important functions. For one
thing, it often is used when feedforward and concurrent controls are not feasible or are too costly.
Sometimes, feedback is the only viable type of control available. Moreover, feedback has two
advantages over feedforward and concurrent control. First, feedback provides managers with
meaningful information on how effective its planning effort was. If feedback indicates little
variance between standard and actual performance, this is evidence that planning was generally
on target.
If the deviation is great, a manager can use this information when formulating new plans to make
them more effective. Second, feedback control can enhance employees motivation.
The major drawback of this type of control is that, the time the manager has the information and
if there is significant problem the damage is already done. But for many activities, feedback
control fulfils a number of important functions.
https://www.electronics-tutorials.ws/systems/closed-loop-system.html
Direct marketing
https://sendpulse.com/support/glossary/direct-marketing
Let’s take Nike’s promotion mix as an example and learn how they use each of the promotion
mix components.
1. Advertising. In advertising campaigns, Nike aims to reach large target audiences. The
brand invites celebrities who represent the image of an ideal consumer. Potential
customers associate themselves with famous ones, and this motivates them to trust the
brand and communicate with it.
2. Personal selling. Nike’s selling takes place in their stores. Trained store personnel assist
consumers, provide details on the company’s products and stimulate visitors to buy their
products. Besides, Nike’s employees help customers find the right Nike product and
promote the company through the use of personalized services.
3. Sales promotion. Usually, Nike’s sales promotions include special discounts for a
targeted audience. The brand motivates their customers with the savings they can have
when they buy discounted products. After that, they create a demand for purchasing more
products using those bonuses, turning new customers into loyal clients.
4. Public relations. Nike developed a social responsibility strategy, in response to global
ecological trends. Besides, Nike sponsors numerous sports events that build a better
brand image in the eyes of their audience.
5. Direct marketing. Nike uses direct marketing to promote its products among sports
organizations in universities, colleges, schools. Marketers call this lead nurturing.
Method of direct marketing
Catalog marketing
One of the oldest methods of direct marketing, catalog marketing, involves sending booklets of
products to prospective or returning customers – usually through the mail or email.
Telemarketing
Telemarketing has gotten a bad rap over the years. There’s even a national “Do Not Call
Registry” in the U.S. However, if you have the right target audience and message, telemarketing
can be an effective and low-cost way to increase awareness and sales. Other benefits include the
ability to get immediate feedback on your products and services and the ability to analyze and
measure results.
Promotion mix
1. Advertising. This is a non-personal promotion of products and services. Marketers use
advertising as a vital tool for increasing brand awareness. Advertisers show promotions
to masses of people using email, webpages, banner ads, television, radio, etc.
2. Direct selling. This is a one-to-one communication between a sales representative and a
potential customer. Direct selling influences people to decide to buy certain products or
services. It is one of the most effective ways of promoting your brand because the sales
rep can tailor the promotion precisely to those who are most likely to make a purchase.
On the other hand, this is the most expensive form of sales because companies need to
pay for one person’s time.
3. Sales promotion. This is a set of short-term activities that are designed to encourage
immediate purchase. Sales promotions are a campaign that uses time-sensitive offers —
sales, discounts, coupons, etc., to engage existing consumers and bring in a larger
audience. Many companies make this a core component of their marketing efforts, though
sometimes it’s the most annoying type of communication for people.
4. Public relations. This type of promotional method determines the way people treat the
brand. Companies using PR try to build a firm and attractive brand image by planting
interesting news stories about their activities in the media. Public relations are not fully
controlled by the company, though, as some reviews and webpages may negatively
highlight the brand. If a company adequately solves these issues, people will reward them
with positive word-of-mouth consideration.
Marketing metrics
https://www.mindtools.com/pages/article/pricing-strategy-matrix.htm
Marketing metrics is to determine or measure whether the company achieve its goals or
objective
https://courses.lumenlearning.com/boundless-finance/chapter/profitability-ratios/
https://corporatefinanceinstitute.com/resources/knowledge/finance/dupont-analysis/#:~:text=The
%20basic%20DuPont%20Analysis%20model,generated%20per%20dollar%20of%20sales.
5. Investment ratio
a. The performance of the firm in the relationship to the investment made by the
shareholder.
Sales and profit model
Profit Model
Innovative profit models find a fresh way to convert a firm’s offerings and other sources of value
into cash. Great ones reflect a deep understanding of what customers and users actually cherish
and where new revenue or pricing opportunities might lie. Innovative profit models often
challenge an industry’s tired old assumptions about what to offer, what to charge, or how to
collect revenues. This is a big part of their power: in most industries the dominant profit model
often goes unquestioned for decades.
Common examples of profit model innovations include premium prices, where companies figure
out how to charge more for their offering than competitors do, or auctions, where the market sets
the price for goods. The ideal profit model will vary widely by context and industry. A new
entrant may design its profit model to make it easy for customers to try and adopt its products
(say, metered use), while the incumbent may counter with models that make it difficult for
existing customers to switch (say, subscriptions). One constant: to succeed, profit models—
perhaps more than any other type of innovation—must align with a company’s overarching
strategy and innovation intent.
a tool used to assess a firm's profitability; return on equity is calculated by multiplying the net
profit margin by the asset turnover to obtain the return on assets which, in turn, is multiplied by
the financial leverage. See Asset Turnover; Financial Leverage; Net Profit Margin; Return on
Assets; Return on Equity.
Eg company sales and profit model
Z= (P-C)Q-F-A-D
Company profit can be calculate based on the formula above
Company profit represent Z equal to the average price of the firm produce minus average
variable cost times number of unit sold minus fixed cost minus advertising and promotion cost
and minus distribution and sales force cost
B.
Profitability ratio-
Liquidity ratio
Investment ratio