DCS

%* %*
 Technical Spare Parts
Support Management

Reporting
et QoS Software
▪ Measurement Assistance

▪
▪
Preventive On-Site
▪ Maintenance Engineering

Supervision
&
Monitoring
 2
7,000 M

160,000+

Assembly of
Remote
Support
Logistics 17,000+
Configurations

Test
Recycling
Repair Lab 1 ton
 SLA
CALL LOGIN ONSITE REPAIR
PHONE RESPONSE TIME INTERVENTION WINDOW
WINDOW INTERVENTION TIME

BRONZE BD & H

BRONZE 24 X 7

SILVER

GOLD

PLATINUM
 Server*
▪ HP Proliant servers
▪ HP Integrity servers
▪ HP Alpha servers
▪ DELL PowerEdge servers
▪ FUJITSU Primergy
▪ FUJITSU Primepower
▪ IBM P series
▪ IBM I series (AS400)
▪ IBM X series
▪ IBM Blade centers
▪ CISCO servers
▪ LENOVO X series
▪ HITACHI CB200x / CB500x
▪ HUAWEI series V2/V3
Evernex expertise
grows everyday, to
support the changes
in IT.
Storage* Network* Library*
▪ HP Storageworks MSA ▪ CISCO Wireless ▪ OVERLAND NEO
▪ HP Storageworks EVA ▪ CISCO Switches ▪ QUANTUM Scalar
▪ HP Storageworks Pclass ▪ CISCO Routers ▪ QUANTUM ADIC
▪ HP XP ▪ CISCO Datacenter Switches ▪ TANDBERG DATA
▪ HP 3PAR ▪ CISCO Security ▪ DELL Powervault
▪ DELL PowerVault ▪ CISCO Storage Networking ▪ STORAGETEK
▪ DELL EqualLogic ▪ JUNIPER Switches ▪ HP Storageworks MSL
▪ JUNIPER Netscreen SRX ▪ IBM TS family
▪ IBM DS series
▪ JUNIPER Security ▪ FUJITSU Eternus LT
▪ IBM Storwize family
▪ HP Procurve ▪ FUJITSU FiberCat
▪ HITACHI AMS
▪ HP 3Com
▪ HITACHI USP / VSP
▪ DELL PowerConnect
▪ HITACHI HUSVM / VSP G200, G400,
▪ EMC Connectrix
G600, G800, G1000, G1500F
▪ EXTREME NETWORK Summit
▪ HITACHI PANAMA1 & PANAMA2
▪ EXTREME NETWORK
▪ EMC Clariion BlackDiamond
▪ EMC Isilon ▪ BROCADE B series
▪ EMC DataDomain ▪ BROCADE Backbone
▪ EMC VMAX ▪ BROCADE M series
▪ EMC VNX
▪ EMC SYMETRIX
▪ FOUNDRY
▪
▪
NETAPP FAS
NETAPP V-series
▪ FUJITSU FiberCat
▪ FUJITSU Eternus
 Over 160 countries covered
ACTIVE CONTRACTS
MIDDLE
AMERICAS EUROPE AFRICA APAC
EAST
▪ Argentina* ▪ Albania ▪ Luxembourg ▪ Algeria* ▪ Senegal ▪ Armenia ▪ Afghanistan
▪ Belize ▪ Austria* ▪ Macedonia ▪ Angola ▪ Seychelles ▪ Azerbaijan ▪ Australia*
▪ Bolivia ▪ Belarus ▪ Malta ▪ Benin ▪ Sierra Leone ▪ Bahrain ▪ Brunei
▪ Brazil* ▪ Belgium* ▪ Moldova ▪ Botswana ▪ South Africa* ▪ Egypt* ▪ Cambodia
▪ Canada ▪ Bosnia & Herz. ▪ Monaco ▪ Burkina Faso ▪ Swaziland ▪ Georgia ▪ China
▪ Chile* ▪ Bulgaria ▪ Netherlands ▪ Cameroon ▪ Tanzania ▪ Iraq ▪ Hong Kong*
▪ Colombia* ▪ Croatia ▪ Norway ▪ Chad ▪ Togo ▪ Israel ▪ India
▪ Costa Rica ▪ Cyprus ▪ Poland* ▪ Congo - Brazzaville ▪ Tunisia ▪ Jordan ▪ Indonesia
▪ Ecuador* ▪ Czech Republic ▪ Portugal ▪ Congo - Kinshasa ▪ Uganda ▪ Saudi Arabia* ▪ Japan*
▪ Guatemala ▪ Denmark ▪ Romania ▪ Djibouti ▪ Zambia ▪ Kuwait ▪ Kazakhstan
▪ Guyana ▪ Estonia ▪ Russia ▪ Gambia ▪ Zimbabwe ▪ Lebanon ▪ Kurdistan
▪ French Guiana ▪ Finland ▪ Serbia* ▪ Ghana ▪ Oman ▪ Macau
▪ Honduras ▪ France* ▪ Slovakia ▪ Ivory Coast ▪ Pakistan* ▪ Malaysia*

„
▪ Martinique ▪ Germany* ▪ Slovenia ▪ Libya ▪ Qatar ▪ Mongolia
▪ Mexico* ▪ Greece ▪ Spain* ▪ Madagascar ▪ Turkey* ▪ Myanmar(Burma)
▪ Panama ▪ Hungary ▪ Sweden ▪ Malawi ▪ United Arab ▪ New Caledonia
▪ Paraguay ▪ Ireland ▪ Switzerland* ▪ Mali Emirates* ▪ New Zealand
▪ Peru* ▪ Italy* ▪ United Kingdom* ▪ Morocco* ▪ Yemen ▪ Philippines
▪ EI Salvador ▪ Kosovo ▪ Ukraine ▪ Mozambique ▪ Singapore
▪ United States* ▪ Latvia ▪ Niger ▪ South Korea
▪ Uruguay ▪ Lithuania ▪ Nigeria* ▪ Taiwan
▪ Venezuela ▪ Kenya* ▪ Thailand*
▪ Reunion Island ▪ Timor Leste
▪ Rwanda ▪ Hawaii
▪ Vietnam

* Subsidiaries We are also able to find solutions in almost all other countries.

IT Life Services 22
 Evernex is a recycling provider with
a real environmental commitment.
We reuse all the components that
can be reused.

REVALUATION
Reuse of components
(maintenance or resale)
Product & material new life

LOGISTICS TREATMENT SECURITY RECYCLING REPORTING

Packaging, collection Disassembly, Spare Destruction of Destruction & reprocessing, Tracking and certificate
& transport parts sorting remaining data return to row materials of destruction, material
ICPE Standards WEEE Compliant Accredited data Product & material new life balance
erasure Official WEEE
conpicance certificate
 Physical
destruction
Demagnetization or
physical destruction
of the plates
▪ Onsite destruction or collection of the drives in
secured flight-cases to be destroyed in our Lab
by crushing hard drives to break the plates
▪ Degaussing - destroying the stored information
and the functionality of the media through
significant magnetic charges
Blancco
Certified erasure
Software solution with the patented
capability to verifiably and permanently
erase data.
▪ Erase data securely from PCs, laptops, servers and
storage
▪ Local and Remote Erasure
▪ Patented SSD erasure method
▪ Globally certified
▪ Tamper-Proof Reporting

The only TPM providing repair
service for libraries and sub-
assemblies
Evernex has developed a sophisticated
monitoring process for repairs, maintenance
and upgrades of readers and their component
parts; with a tracking system monitoring the
status of the backups.
+ 1,000 +10,000
libraries and backup drives multivendor tape
repaired every year drives in stock
▪ Workshop repairs
A fixed price, based on certain "listed" products
and free quotations for all other models
▪ Advance exchange (ADEX)
You receive an "interim" part to keep your
system running, even before we repair your
faulty equipment
▪ Standard exchange
We will send you a new part on receipt of your
equipment
▪ On-site maintenance
 Evernex provides worldwide distinguished relocation services for
Data Centers and all IT Hardware infrastructure.

1 2 3 4 5 6 7

Audit and Duplication and Availability of Uninstallation Packaging of Transportation Restarting the
analysis replication spare parts of your your equipment and assurance whole system
of equipment infrastructure for the transportation

Strong Teams Multivendor

experience available technical expertise
in IT logistics worldwide 24x7x365
 Why renting IT Hardware ?

Save cash without Immediately Fit an IT need in a Minimize the

investing capital in get an IT short term project as risks
buying an IT Hardware with a trainings, testing associated
equipment limited budget activities … with purchase

750,000+ 160,000+
Global shipment
items in the biggest warranty and Spare parts
IT warehouse in Europe tests delivered per year
 SOLUTION :

Industry : IT Services
Organization : Global Company Scale savings
providing technology and business
Monitoring & Supervision
services for telecommunications and
other enterprises Same level of service in all locations

One support phone and contract

CHALLENGE : number

Maximize maintenance ROI on a worldwide

multivendor IT infrastructure to save time and BENEFITS :
money.

CONTEXT :

2,000 35 11
multivendor +40% Over 98%
locations countries
assets cost reduction SLA achieved
compared to to date with less
multi-contracts customer resources
Supported by a mix of OEM post-warranty service contracts, third party utilized
maintenance providers, or self-support
 SOLUTION :

•
CHALLENGES :
• Maintain equipment around the
world in 5 continents
BENEFITS :
•
• Quarterly invoice and non-
•
negotiable Flow Downs
•
• Maintenance of +2500 machines
(networks and servers) HP machines •
• Hotline in several languages