The document provides a summary of an employee's current competencies versus the competencies required for their role. It lists the required competencies in four areas: communication, teamwork, professionalism, and health and safety. It then lists the employee's current competencies and any gaps in training needed to meet the requirements. It finds the employee has met most of the core requirements but requires additional training in developing industry knowledge and computer skills.
The document provides a summary of an employee's current competencies versus the competencies required for their role. It lists the required competencies in four areas: communication, teamwork, professionalism, and health and safety. It then lists the employee's current competencies and any gaps in training needed to meet the requirements. It finds the employee has met most of the core requirements but requires additional training in developing industry knowledge and computer skills.
The document provides a summary of an employee's current competencies versus the competencies required for their role. It lists the required competencies in four areas: communication, teamwork, professionalism, and health and safety. It then lists the employee's current competencies and any gaps in training needed to meet the requirements. It finds the employee has met most of the core requirements but requires additional training in developing industry knowledge and computer skills.
Competency/Learning Competencies Gaps/Requirement Outcomes based on CBC s 1. Participate in workplace communication 1.1.1 Obtain and convey 1.1.1 Obtain and workplace information convey workplace information 1.1.2 Complete relevant 1.1.2 Complete work related documents relevant work related documents 1.1.3 Participate in 1.3 Participate in workplace meeting and workplace meeting discussion and discussion 2. Work in a team environment 2.1.1 Describe and identify 2.1.1 Describe and team role and responsibility identify team role and in a team responsibility in a team 2.1.2 Describe work as a 2.1.2 Describe work team member as a team member 2.1.3 Work as team leader 2.1.3 Work as team leader 3. Practice career professionalism 3.1.1 Integrate personal 3.1.1 Integrate objectives with personal objectives organizational goals with organizational goals 3.1.2 Set and meet work 3.1.2 Set and meet priorities work priorities 3.1.3 Maintain professional 3.1.3 Maintain growth and development professional growth and development 4. Practice occupational health and safety procedure 4.1.1 Integrate personal 4.1.1 Integrate objectives with personal objectives organizational goals with organizational goals 4.1.2 Set and meet 4.1.2 Set and meet work priorities work priorities 4.1.3 Maintain professional 4.1.3 Maintain growth and development professional growth and development Common Competencies 1. Develop and update industry knowledge 1.1.1 Identify and access 1.1.1 Identify and key resources of access key information on the resources of industry information on the industry
1.1.2 Identify and access 1.1.2 Identify and
key resources of access key information on the resources of industry information on the industry
1.1.3 Update continuously 1.1.3 Update
relevant industry continuously knowledge relevant industry knowledge 2. Observe workplace hygiene procedures 2.1.1 Practice personal 2.1.1 Practice grooming and hygiene personal grooming and hygiene
2.1.2 Practice safe and 2.1.2 Practice safe
hygienic handling, and hygienic storage and disposal handling, of food, beverage and storage and disposal of food, beverage and 3. Perform computer operations 3.1.1 Identify and explain 3.1.1 Identify and the functions, general explain the functions, features and general features and capabilities of both capabilities of both hardware and hardware and software undertaken software undertaken
3.1.2 Prepare and use 3.1.2 Prepare and use
appropriate hardware appropriate and software hardware and according to task software requirement according to task requirement
3.1.3 Use appropriate 3.1.3 Use appropriate
devices and devices and procedures to transfer procedures to files/data transfer files/data 3.1.4 Produce accurate and 3.1.4 Produce complete data accurate and according to the complete data requirements according to the requirements 3.1.5 Maintain computer 3.1.5 Maintain system computer system 4. Perform workplace and safety practices 4.1.1 Practice workplace 4.1.1 Practice safety, security and workplace hygiene systems, safety, security processes and and hygiene operation systems, processes and operation
4.1.2 Respond 4.1.2 Respond
appropriately to appropriately faults, problems and to faults, emergency situations problems and emergency situations 4.1.3 Maintain safe 4.1.3 Maintain safe personal presentation personal standards presentation standards 5. Provide effective customer service 5.1.1 Apply effective verbal 5.1.1 Apply effective and non-verbal verbal and non- communication skills verbal to respond to communication customer needs skills to respond to customer needs
5.1.2 Provide prompt and 5.1.2 Provide prompt
quality service to and quality service customer to customer 5.1.3 Handle queries 5.1.3 Handle queries promptly and promptly and correctly in line with correctly in line enterprise procedures with enterprise procedures 5.1.4 Handle customer 5.1.4 Handle complaints, customer evaluation and complaints, recommendations evaluation and recommendations Core Competencies 1. Clean and maintain kitchen premises 1.1.1 Clean, sanitize and 1.1.1 Clean, sanitize store Equipment and store Equipment
1.1.2 Clean and sanitize 1.1.2 Clean and
premises sanitize premises
1.1.3 Dispose of waste 1.1.3 Dispose of
waste 2. Prepare stocks, sauces and soup 2.1.1 Prepare stocks, glazes 2.1.1 Prepare stocks, and essences glazes and required for menu essences items tools and required for equipment menu items tools and equipment
2.1.2 Prepare soups 2.1.2 Prepare soups
required for menu items. required for menu items.
2.1.3 Prepare sauces 2.1.3 Prepare sauces
required for menu item required for menu item
2.1.4 Store and reconstitute 2.1.4 Store and
stocks, sauces and reconstitute soups stocks, sauces and soups 3. Prepare appetizers 3.1.1 Perform Mis en place 3.1.1 Perform Mis en place 3.1.2 Prepare a range of 3.1.2 Prepare a range appetizers of appetizers 3.1.3 Present a range of 3.1.3 Present a range appetizers of appetizers 3.1.4 Store appetizers 3.1.4 Store appetizers 4. Prepare salads and dressing 4.1.1 Perform Mis en Perform Mis en place place 4.1.2 Prepare variety Prepare variety salads salads and dressing and dressing 4.1.3 Present a variety of Present a variety of salads and salads and dressings dressings 4.1.4 Store salads and Store salads and dressings dressings 5. Prepare sandwiches
5.1.1 Perform Mis en place 5.1.1 Perform Mis en
place 5.1.2 Prepare variety salads 5.1.2 Prepare variety and dressing salads and dressing
5.1.3 Present a variety of 5.1.3 Present a
salads and dressings variety of salads and dressings 5.1.4 Store Sandwiches 5.1.4 Store Sandwiches 6. Prepare meat dishes 6.1.1 Perform Mis en place 6.1.2 Perform Mis en place
6.1.3 Cook meat cuts for 6.1.3 Cook meat cuts
service for service 6.1.4 Present meat cuts for 6.1.4 Present meat service cuts for service 6.1.5 Store meat 6.1.5 Store meat 7. Prepare vegetable dishes 7.1.1 Perform Mis en place 7.1.1 Perform Mis en place 7.1.2 Prepare vegetable 7.1.2 Prepare dishes vegetable dishes 7.1.3 Present vegetable 7.1.3 Present dishes vegetable dishes 7.1.4 Store vegetable dishes 7.1.4 Store vegetable dishes 8. Prepare egg dishes 8.1.1 Perform Mis en place 8.1.1 Perform Mis en place
8.1.2 Prepare and cook egg 8.1.2 Prepare and
dishes cook egg dishes 8.1.3 Present egg dishes 8.1.3 Present egg dishes 8.1.4 Store egg dishes 8.1.4 Store egg dishes 9. Prepare starch products 9.1.1 Perform Mis en place 9.1.1 Perform Mis en place 9.1.2 Prepare starch dishes 9.1.2 Prepare starch dishes 9.1.3 Present starch dishes 9.1.3 Present starch dishes 9.1.4 Store starch dishes 9.1.4 Store starch dishes 10.Prepare poultry and game dishes 10.1.1 Perform Mis en place 10.1.1 Perform Mis en place 10.1.2 Cook poultry and 10.1.2 Cook poultry game and game 10.1.3 Plate/present 10.1.3Plate/present poultry and game poultry and game 10.1.4 Store poultry and 10.1.4 Store poultry game and game 11. Prepare Seafood dishes 11.1.1 Perform Mis en 11.1.1 Perform Mis en place place 11.1.2 Handle fish and 11.1.2 Handle fish seafood and seafood 11.1.3 Cook fish and 11.1.3 Cook fish and shellfish shellfish 11.1.4 Plate/present fish 11.1.4 Plate/present and seafood fish and seafood 12. Prepare desserts 12.1.1 Perform Mis en 12.1.1 Perform Mis en place place 12.1.2 Prepare desserts and 12.1.2 Prepare sweet sauces desserts and sweet sauces 12.1.3 Plate/present 12.1.3 Plate/present desserts desserts 12.1.4 Store desserts 12.1.4 Store desserts 13. Package prepared foods 13.1.1 Select packaging 13.1.1 Select materials packaging materials 13.1.2 Package food 13.1.2 Package food