Rosalie B.

Bujarski
8023 Tree Lake Blvd.
Powell, OH 43065
cell) 614-216-6206
email) rbujarski@columbus.rr.co
SUMMARY OF QUALIFICATIONS
*** Over 15 years in Management Information profession in
positions of: HUMAN FACTORS ENGINEER, and TRAINING MANAGER
demonstrating accurate assessment of technical, operational
and management problems and ability to conceptualize and
implement practical, cost effective solutions. Highly
skilled at analysis and design techniques that translate
complex data and environments into understandable, goal
and action oriented documentation.
*** Over 8 years developing and managing a Flight School,
FAA accredited CATS Testing Center, and Part 135 Charter
Operation.
*** Bachelor's and Master's degrees in Experimental
Psychology, supplemented by Post-Master's studies in
Organizational Behavior, Human Factors, Training and
Development, and General Business. Formal education
widely supplemented by AT&T and Lucent Technologies Bell
laboratories workshops and seminars.
*** Solid reputation for timely, thorough documentation
of customer environment and translation into Software
Requirements through Hierarchical Task Analyses, Task
Flow Diagrams, Low - Medium user testing Prototypes for
Formative User Testing. Responsible for User-interface
Standards, Human Factors issues, Stakeholder and End-User
Relations.
*** Extensive experience in training and instructional
technology including all interactions with technical staff,
managers and customers. Excellent communications and
platform skills.
ACCOMPLISHMENTS AND CONTRIBUTIONS
* Thorough analysis and documentation of customer
environments that facilitated development of new systems
and integration of manual to automated systems. Heavy
experience with both Waterfall and Agile development
environments.
* Complete responsibility for Full-System-Life-Cycle User
Interface Standards, Documentation and User Training on
major financial and engineering systems.
* Design of comprehensive quality, relational database
and documentation and integration of all phases of Human
Factors issues for the AT&T-IS Corporate Development
Methodology manual.
* Within eight years, initiated a continually growing flight
school, computerized testing center and start-up Part
135 Charter Operation.
* Frequent, successful on-call Internal Consulting on
major corporate personnel issues/crises throughout the
country.

AREAS OF EXPERIENCE
MSOffice UNIX HCI
Human Factors Analysis/Design/Testing/Training
Human Factors Psychology Contextual Inquiry
UI Standards UI Evaluation
Scenarios Conceptual Design
Functional Data Gathering Snagit
Use Cases, Low-fidelity Prototyping
Hierarchical Task Analysis Card Sorting
Focus Groups Heuristic evaluation
Conceptual design Morae
Agile Development Formative testing Summative Testing
All-Level Presentations
Design/Lead Project Kick-off Meetings
Functional allocation to human/machine
Web Site Analysis/Design
GUI Wire Frames
Customer Liaison
Business Analysis Training and Documentation
Instructional Technology
Owner/Manager: Flight School and FAA Part 135 Charter
Company

EDUCATION AND TRAINING

1971 B.S. Experimental Psychology
San Diego State University, San Diego, CA
1973 M.S Experimental Psychology
San Diego State University, San Diego, CA

Ph.D program education: (One year at each of the following

Universities Ph.D programs..Unable to complete either program
because of husband's military transfers)
Applied Industrial/Human Factors Psychology
Stevens Institute of Technology Hoboken, N.J.
Organizational Behavior/ Training and Development
Baruch College, C.U.N.Y. NYC, N.Y.
Numerous hours of technical, professional, training,
managerial, supervisory, and personal development workshops
and seminars sponsored by Bell Laboratories, AT&T, Lucent
Bell Laboratories.

EMPLOYMENT HISTORY
SHORT-TERM ASSIGNMENTS
March, 2000 - Current
2003 - Present: Access Performance, Inc., Columbus, OH - CEO;
Technical Recruiter - Hire and Develop staff, Develop and
Maintain Web Site. Develop processes and procedures, Develop
customer contacts.
2008 - 2009: Microsoft Corporation, Redmond, WA -
Usability Engineer for Product Development - Requirements
Gathering, Focus Groups, Heuristic Evaluations, Formative
and Summative User Testing, Data Analysis and all-level
presentations.
2007 - 2008: The Vanguard Group. Malvern, PA 19355 -
Usability Engineer, UXG-Corporate -- End-user and
Stakeholder Contextual Inquiry for major corporate
initiative on Intra- and Internet, Formative User Testing
for regular and Agile Development Projects, Summative User
Testing in formal laboratory environments with Morae,
Data analysis and all-level presentations
2006 - 2007: Lockheed Martin: Woodlawn, MD - Business
/Function/Task Analysis & Design for Major Inter- and
Intranet Applications. Requirements gathering, Focus groups,
Logical view of data base, Function/Task hierarchical
diagrams, Heuristic Evaluations, Contextual inquiries,
Personas, Scenarios, Process Flow Diagramming, Human-
Machine Allocations, Application of Web-based Standards
and Guidelines, Web & Screen Design. Analysis training.

2002 - 2005: Franklin University: Columbus, OH - Adjunct

Professor in Human Factors for Computer Science Department.
Developed and taught Human Factors Analysis and Design
courses and advised graduate students on Human Factors'
topics for the one-year Capstone Projects. (3 years)
1999 - 2003: Career Improvement Group: Seattle, WA -
Multiple contracts for Outsourcing Programs, Class and
Individual Training, Individual and Group Counseling,
Executive Coaching and direct report to Owner of Company for
Strategic and Operational Plans.
OWNER/OPERATOR (Ground/Flight School)
Aviation Technologies, Inc. Columbus, OH
April, 1992 - 2000
DUTIES: Responsible for concept, design and management of
ground, flight programs, CATS computerized all-level FAA
testing center. Includes hiring and coordination of
instructors, administrative staff, and testers. Also
responsible for planning and start-up of Part 135 Charter
Service and all official interactions with the FAA, Airport
officials and State of Ohio Department of Aviation.
ACCOMPLISHMENTS AND CONTRIBUTIONS:
Initiated and maintained excellent relationship with all
regulating agencies. Achieved all planned goals ahead of
time and below budget and concurrently built a strong,
cost-effective and efficient marketing program that
exceeded yearly projections on an average of 10%.
Sept., 1979 - Dec., 2000:
FOLLOWING ASSIGNMENTS WERE ALL WITH AT&T AND LUCENT
TECHNOLOGIES BELL LABORATORIES
HUMAN FACTORS ANALYSIS/DESIGN/TESTING/TRAINING -QA
Lucent Technologies, Inc., Columbus, OH
1985 - 2000
DUTIES: Sole Human Factors Psychologist over total life
cycle on multiple, domestic and international projects.
Responsible for customer on-site data gathering, analysis,
development of hierarchical task analysis, function flow
diagrams, iterative use of end-users in development of
user scenarios, development of use cases, design/testing of
storyboards, low-medium-high fidelity prototype design/
testing, design/implementation of individual and focus
groups, statistical analysis of user-test and focus group
results, design/documentation of user view of data base,
design of appropriate functional allocation of tasks to
human or machine, analysis of new/re-engineered system's
impact on environment and analysis/design/implementation
of necessitated manual systems changes,, design/documentation
/testing of UI Standards, work with PM on SME work-break-down
analysis and impact on resources/schedule, and development
team to ensure UI Standards, menus, icon selection, error
messages, navigation, radio buttons, etc., are understood
and implemented consistently, regular liaison with
stakeholders to ensure development on target, study/work
on upcoming issues before they become show-stoppers, work
with technical writers to ensure end-user documentation is
written in appropriate, functionally based, design and
implementation of initial end-user training, work with
end-users during conversion of phase and flash cuts, and
analysis/design/documentation and monitoring of division
or company-wide standards and guidelines to ensure a
consistent customer interface among a family of products.
Work entails periodic travel involved with multi-site
development, coordination of efforts and schedules,
understanding of customer needs, ensuring proactive
responses to changing environments, coordination and
participation of scheduled and ad-hoc meetings with project
teams and customers, and staying within time and budget
commitments.
Responsibilities increased to other critical people-oriented
-functions: Responsible for ISO and CMM Certifications,
periodic assessments and audits, staff training and adherence
to standards, general liaison with internal and external
auditing agencies. In addition, responsible for cost-benefit
analysis of current and projected policies and general
continuous process improvement activities. Chair Management
Review Board Meetings, Project Management Meetings. Project P
ost-Mortems, conduct Root Cause Analyses, create Statements
of Works and Project Plans and monitor/measure/report
planned to actual accomplishments.
ACCOMPLISHMENTS AND CONTRIBUTIONS:
* Design/Implementation of UI Standards for all Factories
Automation Division
* Sole Human Factors Psychologist responsible for
multiple, new and re-engineered systems
* Responsible for applying current research into cost
-effective, efficient systems
* Responsible for data gathering, iterative use of users
in functional, logical design/testing of systems
ASSISTANT MANAGER, STANDARDS AND TRAINING DEPARTMENTS
AT&T- Information Systems; Orlando, FL
1981-1985
DUTIES: Same Human Factors analysis/design activities, as
above, plus: responsible for defining, developing and
implementing Relational Data Base, Human Factors and
Quality issues for the new Corporate Development Methodology.
After corporate acceptance, moved to the Training Department
with responsibility for the development and delivery of a
course to teach the new Methodology. Invited to become a
permanent staff member in the Instructional Technology Group.
In that role, supervised the development of courseware,
classes, instructors and future growth of the training
enterprise for ATT-IS. Both roles involved conducting
numerous user group meetings and strategic planning and
status meetings with upper management steering committees.
ACCOMPLISHMENTS AND CONTRIBUTIONS:
* Major participant in development and Implementation of
the Corporate Development Methodology for the new ATT-IS
Division of AT&T.
* Responsible for application of current Human Factors
research.
* Sole designer of all Relational Data Base, Human Factors
and Quality activities in new methodology.
* Designed, developed and delivered AT&T's first external
course offering to the general public.
* Developed and delivered an instructor-led, 3-day course
from conceptualization to delivery within a one-week
period.
* Evaluated and trained instructors and course developers.

SYSTEMS ENGINEER/HUMAN FACTORS ENGINEER

AT&T Accounting and Finance Division; Morristown, NJ
1979-1981
DUTIES: Same Human Factors Analysis, design, test,
implementation activities, as above, plus: Responsible for
analysis and documentation of AT&T pricing and billing
environment, and logical design for more cost-efficient and
effective replacement systems. Worked with customers to
ensure manual-to-machine integration of total environment,
including new work-stations, office design, form design, new
logical workflow, mechanization of error-prone and time-
consuming manual reference look-ups, training, documentation
and deployment. Work entailed heavy travel, intense
customer interactions and negotiations, and long periods
on-site in the different offices to ensure complete and
thorough task analyses, function flow diagrams, appropriate
functional allocation of tasks to human or machine, iterative
use of end-users in user scenarios, testing of paper mock-
up, etc, creation of user view of data base. etc.
ACCOMPLISHMENTS AND CONTRIBUTIONS:
The methodology, involving intense understanding of the
current and planned environments and continuous customer
involvement in the day to day project activities became
the model for new development in the Accounting and
Finance Division.

OTHER POSITIONS INCLUDE:

RESEARCH ASSISTANT: Baruch College, City University of New
York, NYC, NY
PSYCHOLOGIST / SERVICES COORDINATOR: Clatsop County Mental
Health Center, Astoria, OR
RESIDENCE MANAGER: Tongue Point Job Corps Center, Astoria,
OR
ADJUNCT INSTRUCTOR: Psychology Department: Clatsop
Community College, Astoria, OR
TEACHING ASSISTANTSHIP: Psychology Department: San Diego
State University, San Diego, CA
CURRENT ACTIVE AFFILIATIONS:
PRESIDENT: Columbus Flight Watch, Columbus, OH (2005 to
present
BOARD MEMBER:Advisory Board, Ohio State University Airport,
Columbus, OH
CHAIR Night-Flights Sub-Committee (2005 - 2006)
LEAD JUDGE - Technical Publications Society for
Technical Publications (2006 - STC - D.C. Chap)
MEMBER Usability Professionals Assoc. (UPA, D.C. Chap)
MEMBER Human Factors & Ergonomics Society (Int'l Chap)
MEMBER ACM (Association for Computing Machinery

PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST