I am seeking a position in Administrative Support and Business Management that w

ill build upon my background and experience. I prefer to work in a professional

setting that provides the opportunity for increased responsibility.

Skills Summary:
* 12 years of administrative support experience in various settings (education,
government contracting, and retail management)
* 10 years experience working in the retail industry working directly with clien
tele
* Skilled in maintaining databases for orders, billing, time sheets and appointm
ent scheduling
* Managed extremely busy switchboard - Meridian System with 10 incoming lines an
d over 100 extensions with 5 c onference rooms with multiline teleconference via
-webcam capability set-ups.
* Extensive experience in training and managing new employees in various tasks
* Experienced working in a highly confidential environment (DOD government contr
actor)
* Proficient in Windows and Apple X environments (including Access and Excel to
process security databases, payroll, appointment scheduling, ID verification, et
c.) Word and Outlook.
Professional Experience:
Edward Jones Investments Mar 10 - May 10
Business Office Administrator
* Maintained calendar for Office Mgr.
* Prospect calls and scheduling of appointments
* Processed mail, paid bills
* Document Scanning and Filing
* Receipt of payment for various retirement accounts
Amarillo Spine and Rehabilitation Center Nov 08 - May 09
Receptionist and Physical Therapy Trainee
* Scheduled and followed up upon appointments
* Received and checked in patients
* Maintained patient treatment records and paired patients with records for trea
tment rooms
* Checked out patients for billing and follow up treatment
* Was in training as a Physical Therapy Technician
* Stocked and managed health supplements store
Moved parents from Florida to Texas and have served as a FT caregiver Dec 04 -
April 09
FT Student studying Dental Hygiene Aug 03 - Feb 04
River Road High School (Amarillo, TX) Dec 01 - Jul 03
Attendance Clerk/Administrative Assistant for Assistant Principals
A 400-student public high school with 45 faculty members
* Provided general clerical and administrative support for the Attendance Office
and the two Assistant Principals offices to include data entry of attendance re
cords
* Coordinated the attendance of students attending programs at various off-site
schools in area
* Contacted parents regarding students absences from schools
* Worked with Assistant Principal and Attendance Investigator regarding absences
(decreased student absenteeism by 30%)
* Created a new database program to track detention and Saturday school attendan
ce
* Work in a liaison capacity between parents and administrator

Planning Consultants, Inc. (Arlington, VA) Sep 99 - Sep 01

Executive Receptionist
A $5M government contractor with 150 employees in 3 offices specialized in provi
ding Naval Systems engineering services. (Supervising design, procurement and m
anufacturing of all aspects to U.S. Naval Ships, Weaponry and Systems installed
in them for United States Government clients
* Managed 2 reception desks (primary and alternative desk coverage for both floo
rs to include directing calls between floors and 5 co-contracting companies work
ing within the company's spaces
* Maintained a professional corporate demeanor required when providing support t
o the Naval Sea Systems Command, the PEO TSC, Naval Warfare Center and the Naval
Air Systems Command
* Process timecards and payroll delivery for 98 Arlington Office Employees
* Performed security for classified work environment, maintaining spreadsheets a
nd files for DOD classified meetings (including special procedures for secret me
etings)

An Affinity for Glass (Occoquan, VA) 1996 - 1999

Owner/Operator
A small home-based stained glass studio with 2 employees specializing in Custom
Stained Glass
* Owned and operated a home-based custom stained glass studio to include teachin
g private classes, providing supplies and performing custom work such as lamps,
windows, doors and kitchen cabinet inserts
* Forecasted market, calculated budget and allocated funds efficiently to cover
overhead and inventory maintenance
* Prepared quarterly tax reports, financial statements and other necessary recor
ds Very unsteady income, perhaps in entire three years made 8K. But still did qu
arterly taxes.
* Re-glazed the windows for the Masonic Temple at the Quantico Marine Base. Don
e for Charity
The Stained Glass Studio (Fairfax, VA) 1989 - 1996
Store Manager
Managed a 3500 Sq. foot stained glass studio/retail store with 3 employees with
annual revenues of $650K
* Hired originally as an Apprentice and was promoted to Store Manager within 5 y
ears
* Ordered glass, tools and equipment specific to the stained glass industry, mai
ntained inventory and administrative supplies
* Coordinated and taught classes 3 nights a week to an average of 24 students on
a 6 week rotation
* Responsible for hands on interaction with store customers, builders and custom
accounts
Education and Training:
* Completed 10 hours coursework in Pre-Dental Hygiene studies, Amarillo College
(Amarillo, TX) - 2003
* Completed 12 hours coursework toward a Degree focusing in Elementary Education
, Loretto Heights College (Denver, CO) -1980
* Completed 18 hours coursework toward a Degree focusing in Elementary Education
, McMurry University (Abilene, TX) - 1979