How To Connect With Synology DS & RS by - Console, Com - Port

How to Connect with DiskStation &
RackStation by Console Port / Com Port
Revision 1.0
THIS DOCUMENT CONTAINS PROPRIETARY
TECHNICAL INFORMATION WHICH IS THE
PROPERTY OF SYNOLOGY INCORPORATED AND
SHALL NOT BE DISCLOSED TO OTHERS IN
WHOLE OR IN PART, REPRODUCED, COPIED, OR
USED AS THE BASIS FOR DESIGN,
MANUFACTURING, OR SALE OF APPARATUS
WITHOUT WRITTEN PERMISSION OF SYNOLOGY
INCORPORATED.
How to Connect with DiskStation & RackStation by Console Port / Com Port
Table of Content
1. Introduction ................................................................................................................. 3
1.1 Applied Models .................................................................................................. 3
1.2 Console Cable ................................................................................................... 5
1.3 Connect Console Cable with Console Port ........................................................ 6
2. Console Port / Com Port of DS .................................................................................. 7

2.1 (1 bay/ 2 bay) DS116, DS115j, DS115, DS114, DS112j, DS216j,
DS216se, DS216play, DS215j, DS215+, DS214se, DS213j, DS213air ........................ 7
2.2 (2 bay) DS213, DS213+ ..................................................................................... 8
2.3 (2 bay) DS214, DS214+, DS214play ................................................................. 9
2.4 (2 bay) DS216, DS216+, DS216+II .................................................................. 10
2.5 (2 bay) DS716+, DS716+II, DS715, DS713+, DS712+ .................................... 11
2.6 (4 bay) DS416, DS416play, DS916+, DS415play, DS415+, DS414,
DS412+....................................................................................................................... 19
2.7 (4 bay) DS416j, DS414j, DS413j, DS413 ......................................................... 19
2.8 (4 bay slim) DS416slim, DS414slim, DS411slim .............................................. 20
2.9 (5 bay / 8 bay) DS1512+, DS1813+, DS1812+, DS1515, DS1515+,
DS1513+, DS1815+, DS2015xs ................................................................................. 20
2.10 (12 bay) DS2415+, DS2413+, DS3615xs, DS3612xs ...................................... 21
3. Com Port of RS ......................................................................................................... 22
Revision History
Revision
Date of Issue Summary of Change By
Number
v.1.0 2016/7/15 Initial version Dennis Tang
Page 2 of 22
Date: 2016/7/15
Issued by: Hardware Development Group, Synology ® Inc.
1. Introduction
This SOP explains about the steps for connecting console port / Com port of Synology
products of DiskStation (“DS”) with needful test devices for conducting checking or
troubleshooting.
1.1 Applied Models
A Synology DiskStation (DS) or RackStation (RS). Models in the same group as

shown in the following table can be applied with the same steps:
Number of Applied Model

Group No.
HDD Bays (S/N Code)
DS116 (O1N)
DS115 (MYN)
DS114 (LRN)
DS112j (KEN)
DS216j (NNN)
DS216se (NDN)
1 1 bay / 2 bay DS
DS216play (NEN)
DS215j (MPN)
DS215+ (N4N)
DS214se (M8N)
DS213j (LAN)
DS213air (KWN)
DS213 (L5N, LKN)
2
DS213+ (L1N)
DS214 (LSN, MDN)
3 DS214+ (M7N)
DS214play (LTN)
DS216 (NON)
4 2 bay DS DS216+ (NUN)
DS216+II (O6N)
DS716+ (NJN)
DS716+II (O7N)
5 DS715 (MUN)
DS713+ (L6N, LPN)
DS712+ (K4N, KPN)
Page 3 of 22
Date: 2016/7/15
Number of Applied Model

Group No.
HDD Bays (S/N Code)
DS416 (NKN)
DS416play (NMN)
DS916+ (NLN, NZN)
6 DS415play (MGN)
DS415+ (MIN)
4 bay DS DS414 (LUN, MEN)
DS412+ (KFN, L8N, LIN)
DS416j (NAN)
DS414j (M4N)
7
DS413j (KVN)
DS413 (KRN)
DS416slim (NFN)
8 4 bay slim DS DS414slim (MFN)
DS411slim (H9N)
DS1515+ (MQN, N7N)
DS1515 (N5N)
DS1513+ (LNN, MGN, MXN)
DS1512+ (KAN, LBN)
9 5/8 bay DS
DS1815+ (MHN)
DS1813+ (LON)
DS1812+ (K6N, LCN)
DS2015xs (MON)
DS2415+ (MCN)
DS2413+ (KSN)
10 12 bay DS
DS3615xs (LWN)
DS3612xs (KIN)
11 All RS All RS
Page 4 of 22
Date: 2016/7/15
1.2 Console Cable
Except 12 bay DS which is equipped with a Com port, all other DS models provide a
console port which is to be connected with a console cable.
Connect console board with a console cable and an RS232 cable. (Fig.1)
Console cable end: For connecting with console port of DS or Com port of RS
RS232 end: For connecting with your test PC. If a USB interface is needed, connect
the RS232 plug with an RS232-USB convertor.
RS232
Cable
(To DS Console Port) (To Test PC)
(To RS Com Port)

Red
Wire
(Or to USB
Test PC) Plug
Console
Board
Console
Cable
(Optional)
RS232-USB
Converter
Fig. 1
Page 5 of 22
Date: 2016/7/15
1.3 Connect Console Cable with Console Port
Example: DS115j
Remove the enclosure cover of DS before connecting with its console port. Console ports
on various DS PCBAs may be installed in different locations/directions by design. The red
wire of console cable is always to be connected with the Pin 2 of the console port. (Fig. 2)
Red Wire
Console
Cable
Connect
Pin 2
Console
Port
Rear Panel Fan Cable
Console Port Connector
Fig. 2
Fig. 3 – Console Cable Connected
Page 6 of 22
Date: 2016/7/15
2. Console Port / Com Port of DS

2.1 (1 bay/ 2 bay) DS116, DS115j, DS115, DS114, DS112j, DS216j, DS216se,
DS216play, DS215j, DS215+, DS214se, DS213j, DS213air
Console
Red Wire Cable
Connect
Pin 2
Fan Cable
Rear Panel Console Console Port Connector
Port
Fig. 4
Console
Cable
Connect
Page 7 of 22
Date: 2016/7/15
2.2 (2 bay) DS213, DS213+
Rear Panel
(Inside)
Pin 2
Fan Cable
Connector
Console Port
Console Port
Fig. 6
Console
Cable
Connect
Page 8 of 22
Date: 2016/7/15
2.3 (2 bay) DS214, DS214+, DS214play
Rear Panel (Inside)
Pin 2
Console Port
Console Port
Fig. 8
Console
Cable
Connect
Page 9 of 22
Date: 2016/7/15
2.4 (2 bay) DS216, DS216+, DS216+II
Rear Panel (Inside)
Pin 2
Console Port Console Port
Fig. 10
Console
Cable
Connect
Page 10 of 22
Date: 2016/7/15
2.5 (2 bay) DS716+, DS716+II, DS715, DS713+, DS712+
2.5.1 Remove both the disk trays from the HDD chassis. (Fig. 12)
Front Panel
Disk Tray
Fig. 12
2.5.2 Release the screw on the rear panel (Marked by the red circle). (Fig. 13)
Rear Panel
Fig. 13
Page 11 of 22
Date: 2016/7/15
2.5.3 Release the two (2) screws on the bottom of the enclosure (Marked by the red
circles). (Fig. 14).
Enclosure -
Bottom
Rear Panel
Fig. 14
2.5.4 Then lift up slightly and remove the rear panel from the enclosure. (Fig. 15) Note
that at this moment the fan cable is still connected with the motherboard.
Enclosure
Cover - Top
Rear Panel
Fig. 15
Page 12 of 22
Date: 2016/7/15
2.5.5 Unplug the fan cable connector (Marked by the red rectangle). (Fig. 16)
Enclosure
Fan Cable Connector Cover - Top
Fan
Rear Panel
Fig. 16
Fig. 17 shows the status after the rear panel is removed from the enclosure.
Enclosure
Rear Panel
Fan
Fig. 17
Page 13 of 22
Date: 2016/7/15
2.5.6 Lift up the rear portion of the enclosure cover slightly. Then hold both of its edges
and slightly bend them outwards to move the cover up, removing it from the
enclosure. (Fig. 18 and 19)
Enclosure
Rear Side Cover
Fig. 18
Front Panel
Enclosure Cover
Fig. 19
Page 14 of 22
Date: 2016/7/15
Fig. 20 shows the status after the enclosure cover is fully separated with the unit
frame.
Enclosure Cover
Rear Side Enclosure Frame
Fig. 20
2.5.7 Release the two (2) screws on the bottom of the enclosure (Marked by the red
circles). (Fig. 21).
Enclosure -
Bottom
Front Panel
Fig. 21
Page 15 of 22
Date: 2016/7/15
2.5.8 Use a small flat tool (e.g. A screwdriver of “-“ type) to lift up both the tenons of the
front cover slightly and bring them out of the rectangular openings on the top of the
enclosure. (Fig. 22)
Enclosure - Top
Opening Tenon
Front Panel
Fig. 22
2.5.9 Then remove the front panel out of the enclosure. (Fig. 23)
Enclosure - Top Front Panel
Fig. 23
Page 16 of 22
Date: 2016/7/15
2.5.10 Fig. 24~27 shows the console port location after the enclosure cover is removed,
with a console cable connected.
Front Panel
Console
Cable
Connect
PCBA
Console Port
Console (Pin 2)
Port
Fig. 24 – DS712+
Front Panel
Console
Cable
Connect
Console Port
(Pin 2)
Console PCBA
Port
Enclosure - Top
Fig. 25 – DS713+
Page 17 of 22
Date: 2016/7/15
Front Panel
Console
Cable
Connect
PCBA
Console Port
(Pin 2)
Console
Port
Fig. 26 – DS715
Console
Cable
Connect
Pin 2
Console Port
Console
Port
PCBA
Front Panel
Fig. 27 – DS716+ / DS716+II
Page 18 of 22
Date: 2016/7/15
2.6 (4 bay) DS416, DS416play, DS916+, DS415play, DS415+, DS414, DS412+
Console Port
Console
Front Port
Panel Pin 2
Bottom
Bottom
Fig. 28
2.7 (4 bay) DS416j, DS414j, DS413j, DS413
Front
Panel
Console
Cable
HDD Chassis - Top Connect
Pin 2 Console Port
Console
Port
PCBA
Fig. 29
Page 19 of 22
Date: 2016/7/15
2.8 (4 bay slim) DS416slim, DS414slim, DS411slim
Console Port
Pin 2
Rear Console
Panel Port Console
Cable
Connect
Fig. 30
2.9 (5 bay / 8 bay) DS1512+, DS1813+, DS1812+, DS1515, DS1515+, DS1513+,

DS1815+, DS2015xs
Remove the rubber plug which covers the console port. The console cable can then be
connected directly. (Fig. 31)
Console
Console Cable
Port Connect
Bottom Rubber Plug

Console Port
Pin 2
Front
Panel
Fig. 31
Page 20 of 22
Date: 2016/7/15
2.10 (12 bay) DS2415+, DS2413+, DS3615xs, DS3612xs
The RS232 cable can be connected directly with the Com port on the rear panel of the DS
unit. (Fig. 32)
Com Port
Com
Port
RS232
Cable
Rear Conn
Panel
Fig. 32
Page 21 of 22
Date: 2016/7/15
3. Com Port of RS
Example: RS814+
The RS232 cable can be connected directly with the Com port on the rear panel of the DS
unit. (Fig. 33)
Top
Com Port
Com
Rear Port
Panel RS232
Cable
Conne
Fig. 33
Page 22 of 22
Date: 2016/7/15

How To Connect With Synology DS & RS by - Console, Com - Port

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How to Connect with DiskStation &

RackStation by Console Port / Com Port

TECHNICAL INFORMATION WHICH IS THE

PROPERTY OF SYNOLOGY INCORPORATED AND

SHALL NOT BE DISCLOSED TO OTHERS IN

WHOLE OR IN PART, REPRODUCED, COPIED, OR

USED AS THE BASIS FOR DESIGN,

MANUFACTURING, OR SALE OF APPARATUS

WITHOUT WRITTEN PERMISSION OF SYNOLOGY

2. Console Port / Com Port of DS .................................................................................. 7

3. Com Port of RS ......................................................................................................... 22

v.1.0 2016/7/15 Initial version Dennis Tang

1.1 Applied Models

A Synology DiskStation (DS) or RackStation (RS). Models in the same group as

Number of Applied Model

Number of Applied Model

1.2 Console Cable

(To DS Console Port) (To Test PC)

(To RS Com Port)

1.3 Connect Console Cable with Console Port

Fig. 3 – Console Cable Connected

2. Console Port / Com Port of DS

Fig. 5 – Console Cable Connected

2.2 (2 bay) DS213, DS213+

Fig. 7 – Console Cable Connected

2.3 (2 bay) DS214, DS214+, DS214play

Rear Panel (Inside)

Fig. 9 – Console Cable Connected

2.4 (2 bay) DS216, DS216+, DS216+II

Rear Panel (Inside)

Console Port Console Port

Fig. 11 – Console Cable Connected

2.5 (2 bay) DS716+, DS716+II, DS715, DS713+, DS712+

Rear Side Enclosure Frame

Enclosure - Top Front Panel

Fig. 27 – DS716+ / DS716+II

2.6 (4 bay) DS416, DS416play, DS916+, DS415play, DS415+, DS414, DS412+

2.7 (4 bay) DS416j, DS414j, DS413j, DS413

Pin 2 Console Port

2.8 (4 bay slim) DS416slim, DS414slim, DS411slim

2.9 (5 bay / 8 bay) DS1512+, DS1813+, DS1812+, DS1515, DS1515+, DS1513+,

Bottom Rubber Plug

2.10 (12 bay) DS2415+, DS2413+, DS3615xs, DS3612xs

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