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 GCS01-1004EN-2381
1. UCM core is based on Asterisk 13
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TRUE

FALSE FINISH

2. USB port and SD slot available in UCM series can be used to

BACKUP & RESTORE

CDR & CALL RECORDING STORAGE

VOICEMAILS AND FAXES STORAGE

ALL ABOVE ANSWERS.

3. Which of the following UCM models is rack mountable.

UCM6202

UCM6204

UCM6208

4. "Administrator" account can only be created by "Super Admin".

TRUE

FALSE

5. Zero Con g can provision more than just SIP account information
TRUE

FALSE 00:35:35

 GCS01-1004EN-2381
6. Which method is not used by UCM Zero Con g in the discovery process?
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SNMP

PING FINISH

ARP

SIP MESSAGE

7. Call park allows users to place the call on hold, so it can be answered from
another phone

TRUE

FALSE

8. DND Whitelist speci es which extensions/numbers can reach you when


DND is enabled.

TRUE

FALSE

9. Multiple mode allows UCM to switch from one inbound route to another
one based on time condition

TRUE

FALSE

10. Customized music on hold can be


UPLOADED THROUGH WEBUI

RECORDED THROUGH AN EXTENSION 00:35:35


BOTH ANSWERS ABOVE
 GCS01-1004EN-2381

NONE OF THEM
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11. Outbound route can be secured by FINISH

PASSWORD

FILTER ON SOURCE CALLER ID

PERMISSIONS

ALL ABOVE ANSWERS

12. UCM models allows callers to know where exactly in the queue they are
currently at (their position in the queue).

TRUE

FALSE

13. Auto-Record is supported on Ring group.

TRUE

FALSE

14. SIP Presence feature allows users to monitor service status of other
extensions

TRUE

FALSE
15. Users has the ability to upload to the UCM an audio le to be the welcome
prompt when callers call into the call queue.
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TRUE

 GCS01-1004EN-2381
FALSE

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16. Pickup group uses following method to pick up an incoming call


FINISH

HTTP SOAP

FEATURE CODE

CALLING THE RINGING EXTENSION

17. Check the correct statement describing when call completion considers an
extension as available

IF EXTENSION B REJECTED THE CALL OR THE CALL WENT TO TIMEOUT WHEN BEING
CALLED, EXTENSION B IS CONSIDERED AS AVAILABLE AFTER A NEW CALL IS COMPLETED

EXTENSION B NOTIFY THE UCM WITH A CODE THAT IT BECOME AVAILABLE

EXTENSION B IS CONSIDERED AVAILABLE AFTER A CONFIGURATION TIME FROM THE LAST


UNANSWERED CALL.

EXTENSION B IS CONSIDERED AVAILABLE AFTER DISABLING DND

18. IVR can route calls to

EXTENSIONS

DEPARTMENTS

OPERATOR

ALL ABOVE ANSWERS

19. Conference scheduling can synchronize with


GOOGLE CALENDAR

MICROSOFT CALENDAR 00:35:35


ANY CALENDAR
 GCS01-1004EN-2381

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20. How many members can be included in a pickup group?

50 FINISH

100

150

200

21. QueueMetrics Integration is supported by UCM models.

TRUE

FALSE

22. UCM uses following web service access protocol to communicate with 3rd
party CRM systems

SOAP

REST

BOTH ABOVE ANSWERS

NONE OF THEM

23. Asterisk Manager Interface (AMI) allows user to


CONNECT TO ASTERISK INSTANCE AND READ EVENTS

CONNECT TO ASTERISK INSTANCE AND WRITE CONFIG 00:35:35


BOTH ABOVE ANSWERS
 GCS01-1004EN-2381

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24. Select from the following PMS systems the one that UCM o ers integration
with:
FINISH
HSC

MITEL

BOTH OF ABOVE ANSWERS

NONE OF THEM

25. Data in external storage devices are synced during HA100 Switchovers.

TRUE

FALSE

26. When HA100 performs system switching from primary to secondary


UCM6510, active calls that were cut o during this operation can be
recovered.

TRUE

FALSE

27. HA100 can be used to:


BACKUP AND RESTORE CONFIGURATION

SYNC CONFIGURATION 00:35:35


BOTH ANSWERS ABOVE
 GCS01-1004EN-2381

NONE OF ABOVE ANSWERS


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28. GDMS is based on Amazon Web Services. FINISH

TRUE

FALSE

29. Users can con gure devices from GDMS through API.

TRUE

FALSE

30. Users can schedule restoring devices to factory reset from GDMS in a
speci c time.

TRUE

FALSE

FINISH

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