TALISAY CITY COLLEGE

Hospitality Management Department

Function Room- GUEST FEEDBACK FORM

Poblacion, Talisay City, Cebu

DATE :____________ GUEST NAME :______________________________

TYPE OF EVENT
_______ BIRTHDAY ______ WEDDING _______ SEMINAR

OTHERS (please specify):__________________________________________________

Instruction: Please answer the following questions pertaining to the event. Check the appropriate column.
Your answers will help us evaluate the effectiveness of our service and operation in in order to make future improvements. Use
the rating as hereunder provided.
Rating: 4- EXCELLENT 3- OUTSTANDING 2-GOOD 1-POOR
Excellent Outstanding Good Poor
4 3 2 1
A. Venue/ Accommodation
B. Decoration/ Set-Up
C. Lightings & Sound System
D. Programme
E. Dining Service
F. Food Quantity
G. Food Quality
H. Staff Courtesy and Hospitality
Comments & Recommendations
1. Are you satisfied with the over-all service?

2. Will you recommend our service to others?

Guest’s Name & Signature:_______________________________________

TALISAY CITY COLLEGE

Hospitality Management Department

Function Room- GUEST FEEDBACK FORM

Poblacion, Talisay City, Cebu

DATE :____________ GUEST NAME :______________________________

TYPE OF EVENT
_______ BIRTHDAY ______ WEDDING _______ SEMINAR

OTHERS (please specify):__________________________________________________

Instruction: Please answer the following questions pertaining to the event. Check the appropriate column.
Your answers will help us evaluate the effectiveness of our service and operation in in order to make future improvements. Use
the rating as hereunder provided.
Rating: 4- EXCELLENT 3- OUTSTANDING 2-GOOD 1-POOR
Excellent Outstanding Good Poor
4 3 2 1
A. Venue/ Accommodation
B. Decoration/ Set-Up
C. Lightings & Sound System
D. Programme
E. Dining Service
F. Food Quantity
G. Food Quality
H. Staff Courtesy and Hospitality
Comments & Recommendations
1. Are you satisfied with the over-all service?

2. Will you recommend our service to others?

Guest’s Name & Signature:_______________________________________