Professional Documents
Culture Documents
us1ness
VISIO
GUID
Series Consultant: Harry Smith
Author: Andrew Redfern
---------------------------------------
Notes from the publisher
While the publishers have made every attempt to ensure that advice on the
qualification and its assessment is accurate, the official specification and
associated assessment guidance materials are the only authoritative source
of information and should always be referred to for definitive guidance.
Pearson examiners have not contributed to any sections in this resource
relevant to examination papers for which they have responsibility.
@Pearson
l-to-J
J>age
"1 ato11
Ille B "'itll
o_ntents_
usine
liei,is ss
ion
rs11 iv 'll>oi-lt
9 1s 1 2 boo
s2 1so1 lt
+ 09
r
lZ R. e venues and costs GG Integrated marketing mix
18 Profit and loss G7 Business operations and production
-9-Break=-even ctrarts-- §-8--Busirress-operattons-arrd --t-echno�o<-3y
20 Using break-even G9 Managing stock
21 Calculating cash flow 70 Suppliers and procurement
2 2 The importance of cash to a business _ _ 7_1 Managing quality
23 Short-term sources of finance 72 Customer service and the sales process
Long�erm-sources-oHrnance 73-@ross,mti net-profit--
Limited liability ?4 Profit margins and ARR
Types of business ownership 75 Interpreting quantitative business data
Franchising .. :ZG I imitations of qu.anti.t_athte data
Business location 77 Organisational structures
Tire-marketiTrg,nix- ?-8-The---importance-of-effe-ctive---communication
30 Influences on the marketing mix 79 Different ways of working
31 The business plan 80 Different job roles and responsibilities
32 The oatur:e QfJ;,usiJJess 12lannin4J ill__Effectilie____recruitmeot
33 Stakeholders 82 Developing employees
34-Stakeholcle,conflict - 83 The imporbrnc;e of-tratni11<3
3 5 Technology and business 84 Motivating employees 1
3G Principles of consumer law 85 Motivating employees 2