Professional Documents
Culture Documents
GILLIS
22 Selden Avenue
PO Box 1087
Branford, Connecticut 06405
(203) 488-4262
hg6c9532@westpost.net
HOWARD T. GILLIS
Page 2
* Ensured complete adherence to the customer web design specifications and quote
d budget.
* Resolved all problems with a main focus on customer relationship-building and
future repeat business and sales.
* Provided every facet of internet services to the customer from helping the sel
ect the best domain name for an online presence, purchasing and managing those d
omains to then providing hosting services for client's websites on a custom high
tech internet server owned by Gillis Media.
* Provided ongoing customer support and execution of all web modifications and i
mprovements as internet technology continued evolve in the last 10 years.
* Processed all Gillis Media company accounts receivable and accounts payable.
Accomplishments:
Created a company based on a "groundbreaking concept in 2000 " offering web des
ign services outsourced to India and coordinated a daily working relationship w
ith a high tech IT firm in India.
* Serviced and enhanced business with established customers and created a new cu
stomer base. Managed a large book of business.
* Interfaced with numerous company underwriting personnel to obtain policy appro
vals.
Accomplishments:
Consistently ranked in the top 5% of sales brokers for revenue generation.
Created a telemarketing concept utilizing high school aged females who cold-cal
led local homeowners in the early evenings, which generated numerous prospective
customer leads and increased Property and Casualty revenues 300% on an annual b
asis.(V.F. McNeil Insurance Agency)
Hired, trained and supervised the telemarketing staff. Created a script for col
d-calling which resulted in a 40% cold-call to appointment success ratio.
Extensive customer relationship-building by talking one-on-one with customers w
hen they called (rather than referring them to a customer service representative
) which generated a 200% increase in sales, an overall increase in revenues with
existing accounts and generation of referrals to new accounts.
EDUCATION/
TRAINING:
Numerous Insurance seminars and courses to enhance knowledge and retain all Con
necticut insurance licenses.
B.A. Degree, University of Vermont.
VOLUNTEER: Head Youth Football Coach - Town of Branford, Connecticut (1993-1998)
.
LICENSES:
- June 2010 : Connecticut Life and Health Insur
ance License
- Approved
- July 2010 : Connecticut Property and Casualty Insurance
License - to be Approved.
HOWARD T. GILLIS
REFERENCES
HOWARD T. GILLIS
REFERENCES
HOWARD T. GILLIS
REFERENCES
Thomas Gillis has assisted my company with hosting as well as working with our w
eb. He optimized my website which very quickly brought it to the forefront of G
oogle. I am very satisfied with his work, the response time and his fees seem
very fair. We have used his company for several years now and have been very sa
tisfied.
Donna Klein, M.A.
OTR/L
President
Donna Klein & Associates, Inc.
Telephone: 914-686-3116 x105
Fax: 914-686-3082
www.donnakleintherapy.com
March 14, 2010
I have known and worked with Tom Gillis over eight years. He has always perform
ed every job we have given him on time and within every budget. I place my full
trust in him and his company. If you need any questions answered please give m
e a call on my cell phone: 713 -882 -2664. You will not find a better person to
work with and you can place your trust in him and his company.
Danny Middleton
Breckenridge Resort
Breckenridge, Colorado
cell ph : 713 -882 -2664
www.visitbreck.com
www.breckenridgebyowners.com