Professional Documents
Culture Documents
net/publication/272491910
CITATIONS READS
6 175,834
1 author:
John W. Fleenor
Center for Creative Leadership
72 PUBLICATIONS 3,057 CITATIONS
SEE PROFILE
Some of the authors of this publication are also working on these related projects:
Dropped on The way to the top: gender and managerial derailment View project
All content following this page was uploaded by John W. Fleenor on 19 February 2015.
determining how an organization should allocate leadership research. This approach focuses on the
training resources. The organization–task–person personal attributes (or traits) of leaders, such as phys-
model is less useful when it comes to reacting to a ical and personality characteristics, competencies,
specific human performance problem, such as high and values. It views leadership solely from the
turnover or poor sales. A thorough needs assessment perspective of the individual leader. Implicit in this
relevant to this problem may prove inefficient; more- approach is the assumption that traits produce
over, it would assume that some form of training is patterns of behavior that are consistent across
required to solve the problem. An alternative model situations. That is, leader-ship traits are considered to
has been offered to deal with these situations. It is a be enduring characteris-tics that people are born with
problem-solving process that begins with problem and that remain relatively stable over time.
definition and then moves to root-cause identification
and intervention design. This model is known as the
EARLY RESEARCH ON
human performance intervention (HPI) process or
THE TRAIT APPROACH
human performance technology (HPT). Although
relatively neglected in I/O psychology research, this Early trait researchers studied the personality attri-butes
approach resonates with the consulting approach that they believed were related to leadership
increasingly used by professionals in the human effectiveness, rather than researching exceptional his-
resource management and organizational develop- torical figures (i.e., the great man approach to leader-
ment fields. ship). Many early researchers viewed leadership as a
—Kenneth G. Brown unidimensional personality trait that could be reliably
measured and was distributed normally throughout the
See also Job Analysis; Job Analysis Methods; Training; population (i.e., an individual difference variable).
Trainability and Adaptability; Training Evaluation Most of the early empirical work on the trait
approach focused on the systematic investigation of
the differences between leaders and followers. It was
FURTHER READING
reasonable to assume that individuals in higher-level
DuBois, D. A., Levi, K. R., Shalin, V. L., & Borman, W. C. positions would possess more leadership traits than
(1998). A cognitively oriented approach to task analysis. those in lower-level positions. Concurrently, a large
Training Research Journal, 3, 103–141. number of studies were conducted in an attempt to
Ford, J. K., & Wroten, S. P. (1984). Introducing new develop reliable and valid measures of leadership
meth-ods for conducting training evaluation and for traits.
linking training evaluation to program redesign. Researchers discovered, however, that only a few
Personnel Psychology, 37, 651–665.
traits appeared to distinguish between leaders and fol-
Noe, R. A. (2005). Employee training and development
lowers. Leaders tended to be slightly higher on traits
(3rd ed.). Boston: Irwin.
Ree, M. J., Carretta, T. R., & Teachout, M. S. (1995). Role
such as height, intelligence, extraversion, adjustment,
of ability and prior knowledge in complex training per- dominance, and self-confidence as compared with
formance. Journal of Applied Psychology, 80, 721–730. nonleaders. The small differences between leaders and
Richman, W. L., & Quiñones, M. A. (1996). Task nonleaders were attributed to errors in leader selection,
frequency rating accuracy: The effects of task errors in measuring leadership traits, or the failure to
engagement and experience. Journal of Applied measure critical attributes.
Psychology, 81, 512–524. Many early trait researchers had assumed that, no
matter what the situation, there was a set of
character-istics that made a leader successful. These
researchers believed that the same leadership traits
TRAIT APPROACH TO LEADERSHIP would be effective, for example, in both the
boardroom and on the battlefield. However, the
The trait approach to leadership was one of the earli- differences between leaders and followers were
est theories of leadership. Although it is not a fully found to vary widely across different situations—
articulated theory with well-developed hypotheses, researchers had underesti-mated the impact of
the trait approach formed the basis of most early situational variables on leader-ship effectiveness.
Trait Approach to Leadership———831
importance of situational considerations in on the job (e.g., not picking up a hot object, lifting
leadership, there still is no situational theory of with one’s legs, not one’s back), resulting in fewer
leadership. Most leadership researchers, therefore, accidents on the job. The examination of what
have abandoned the pure situationist approach. happens on the job after training is called the transfer
Researchers have concluded that successful leader- of training.
ship is the result of the interaction between the traits of
the leader and the situation itself (i.e., the contin-gency
DEFINING TRAINING TRANSFER
approach to leadership). They have realized that the
interaction between the leader and the situation is key to The commonsense notion of training transfer is that
understanding leadership, along with the spec-ification we want trainees to apply the knowledge and skills
of important trait and situational variables. gained through a formal training program to improve
—John W. Fleenor individual, team, and organizational effectiveness. At
the individual trainee level, transfer has typically
See also Behavioral Approach to Leadership; been defined as the extent to which the knowledge
Leadership and Supervision; Situational Approach and skill acquired in a training setting are maintained,
to Leadership general-ized, and adapted in the job setting by the
trainee. First, maintenance issues focus on the
changes that occur in the form or level of knowledge,
FURTHER READING
skills, or behaviors exhibited in the transfer setting,
Gardner. J. W. (1989). On leadership. New York: Free as a func-tion of time elapsed from the completion of
Press. the train-ing program.
Muchinsky, P. M. (1983). Psychology applied to work: An Second, trainees must not only acquire but maintain
introduction to industrial and organizational psychol- and even enhance the level of knowledge or skills obtained
ogy. Homewood, IL: Dorsey Press. through training. Generalization involves more than mere
Porter, L. W., Lawler, E. E., & Hackman, J. R. (1975).
mimicking of responses to events that occurred in training.
Behavior in organizations. New York: McGraw-Hill.
It requires trainees to exhibit new behaviors on the job in
Vroom, V. H. (1976). Leadership. In M. Dunnette (Ed.),
response to settings, people, and situations that differ from
Handbook of industrial and organizational psychology
(pp. 1527–1551). New York: Wiley. those presented in training. For example, a salesperson
Zaccaro, S. J., & Klimoski, R. J. (Eds.). (2001). The nature of might be trained on how to be assertive but not aggressive
organizational leadership. San Francisco: Jossey-Bass. in conducting a sales meeting with a client. The situations
or issues that arise, as well as the types of clients that can
be demonstrated and practiced in the training program,
cannot match the range of situations or the diversity in
TRANSFER OF TRAINING clients one would actually face on the job. Instead, the
training can provide demonstration and practice on key
Businesses are spending an increasing amount of principles and skills over a few situations and types of
money on training and developing their workforce to clients, and these must then be applied by the trainee in the
increase competitiveness and to improve services. For appropriate way on the job with a diverse set of settings
example, the military trains new recruits for a career and people.
specialty. A manufacturing company trains an experi- Third, for many jobs today, trained individuals
enced worker on a new technology being introduced on must not only deal with routine situations and issues
the shop floor. A service organization trains a team of but must also adapt to novel or nonroutine situational
employees on problem-solving strategies to address demands. With adaptability, trainees are able to
customer needs. A state agency trains its leaders on how adjust or build upon knowledge and skills to generate
to develop and implement a strategic plan. In all these new approaches and strategies to meet the demands
cases, the trainees are placed into a learning context of the novel situation. For example, a highly
such as a formal training program with the ultimate goal adaptable indi-vidual might see that the steps to
being that the training affects organizational efficiency being assertive are not working for certain types of
and effectiveness. For exam-ple, it is hoped that a safety individuals and switch to a slower and more nuanced
training program for machinists leads to greater approach to sales for these individuals.
enactment of safe behaviors