Stock Code: 002339

Intelligent gas meter

Product Manual

Expert Quality Trust iESLab

Integrated Electronic Systems Lab Co., Ltd.

Address: 1677 Kehang Road, High-tech Fax: 0531-88018214
zone, Jinan City Website: http: //www. ieslab . com. cn
Tel.: 0531-88018000

Qingdao iESLab Electronic Co., Ltd.

Address: Building 3, Qingdao Software
Website: http: //www. www.qdies.com com
Park, 288 Ningxia Road, Shinan
Email: zhihuishuiwu@ieslab. cn
District, Qingdao City
National Service Hotline: 400-180-9689
17th Floor, Hanyu Jingu A2-3,
High-tech Zone, Jinan City
Tel.: 0531-88018000 -2928
Fax: 0531 -88911636
iESLab strives to become the
technology leader and market TABLE OF CONTENTS
leader in the global ultrasound
market

01 Company Profile
02 Honors

01 NB-IoT Diaphragm Gas Meter

02 NB-IoT Ultrasonic Gas Meter
LoRa Wireless Remote Gas Meter
IC card diaphragm gas meter
M-BUS Wired Remote Gas Meter
Industrial and Commercial IoT Gas Meter
Related Cases

Overall customer service solution

Operating charge system
Intelligent meter reading platform
Call work order management system
Installation management system
Mobile safety inspection system
Internet + multi-channel customer service

Smart gas integrated IT solutions

Production and operation platform solution
 Honors
After recent years of development, Integrated Electronic Systems Lab Co., Ltd. has obtained a number
of recognition and awards in terms of project management, quality assurance, R&D and construction:
ISO9001, GB/T28001, GB/T240001, high-tech enterprise, key software enterprise in Qingdao, system
integration and service level II qualification, information system security integration service level II
qualification, ITSS operation and maintenance service level II qualification, Qingdao high growth
enterprise in 2016, advanced unit of two-oriented integration of Ministry of Industry and Information
Technology of the People's Republic of China in 2012, and large-scale software enterprises in Qingdao
in 2013.
Qingdao iESLab Electronic, always adhering to scientific and technological innovation as the
foundation, has a number of independent innovation technologies, where 45 patents have been
authorized, 4 PCT applications have been applied, 2 PCT international applications have obtained
retrieval reports, 83 software copyrights have been obtained, 6 system studies have passed the
Qingdao iESLab Electronic Co., Ltd. provincial technical achievement appraisal, 2 of which have reached the "international leading level",
and 4 have reached the "international advanced level".

Qingdao iESLab Electronic Co., Ltd. (hereinafter referred to as "Qingdao iESLab Electronic"), established in
2001 in Qingdao Software Park, No. 288, Ningxia Road, Shinan District, Qingdao, Shandong, with a registered ◇ Key software enterprise within the national planning
capital of RMB 101 million, was listed in the National Equities Exchange and Quotations in October 2017, with layout
the stock code of: 872230. With more than 400 employees, Qingdao iESLab Electronic is a Qingdao municipal ◇ National key high-tech enterprise
◇ First-class qualification enterprise with computer
headquarters enterprise with 1 wholly-owned subsidiary, Shandong Jicheng Meter Technology Co., Ltd., 3
system integration
branches, and shares in two companies. ◇ Enterprise credit AAA enterprise

Qingdao iESLab Electronic, always adhering to the road of independent innovation and integrated innovation, is ◇ Top 100 enterprises in China's software industry

the technical advocate and industry standard setter of direct-reading automatic meter reading in China. Having revenue
◇ First-class qualification enterprise with computer
participated in developing and revising a number of smart meter standards in China, Qingdao iESLab system security
Electronic has extensive experience in developing, applying and managing smart gas and smart water. Having
been engaged in the application industry of intelligent municipal and Internet of things for 17 years, Qingdao ◇ Licensed intelligent gas metering instrument
iESLab Electronic has become a leading domestic technology provider in the field of municipal informatization manufacturing enterprise
and automation. ◇ Second prize of national science and technology

Qingdao iESLab Electronic is a holding subsidiary of Integrated Electronic Systems Lab Co., Ltd., a national progress award
◇ Chinese software export engineering enterprise
key high-tech enterprise, a key software enterprise within the national planning layout and a first-class ◇ ISO9001 quality management system certification
qualification enterprise with computer information system integration and national information security enterprise
integration, which covers intelligent grid, smart gas, smart water, smart energy, electric vehicle's intelligent ◇ IS014001 environmental management system

charging and information security. In addition to actively promoting the informatization application in smart city, certification enterprise
◇ OHSAS18001 occupational health and safety
rail transit, water conservancy informatization and other fields, Qingdao iESLab Electronic acts as a leading management system certification enterprise
domestic technology provider of industry automation and informatization solutions.
Qingdao iESLab Electronic owns 10 wholly-owned or holding subsidiaries, including Ieslab Energy, Ieslab ◇ ISO/IEC27001 information security management
system certification enterprise
Software, Qingdao iESLab, Shanghai iESLab, HUGEGIS, ENST, Fujian Automation Electric Power Technology ◇ Certification enterprise with CMMI3 integration
Co.,Ltd., Shanghai Shiji, Jicheng Zhongwu and Shandong Ankong, and directly or indirectly participates in capability maturity
◇ Honor of China's advanced energy saving unit
nearly 20 companies. Qingdao iESLab Electronic was listed on Shenzhen Stock Exchange in January 2010
◇ 2012 Model enterprise for deep integration of IT and
with stock code of 002339. industrialization
◇ Silver-certified partner of Esri China Information
In the field of gas, the products of Qingdao iESLab Electronic cover intelligent gas meters, gas production and
Technology Co. Ltd.
operation system, gas demand management system and acquisition terminal. Qingdao iESLab Electronic ◇ First evaluation laboratory of classified protection
released and launched the "iESLab&ams" ultrasonic gas metering module products to the world in 2018 to evaluation center for power industry information
provide reliable and scientific basis for the daily management, design, analysis, statistics, development, security
forecast and planning of urban pipe network. At present, Qingdao iESLab Electronic is a qualified supplier of
China Gas, CR Gas, Towngas, Kunlun Gas, ENN, etc.
Qingdao iESLab Electronic, one of the largest suppliers of gas automation and information system in China, has
entered the top three in the market segment of gas automation system. With advanced technology and stable
performance, NB-IoT gas meter, widely installed and applied in Beijing, Sichuan, Shandong, Guangdong, Tibet,
Inner Mongolia and other provinces, ranks first in this market segment in China.

01/02
 Expert Quality Trust iESLab

NB-IoT smart gas solution

Applications
Needs and challenges
With the development of economy and society and the implementation of differential pricing for natural gas, gas
enterprises in the new era are facing many problems such as meter reading, safety inspection, supervision, price
adjustment, settlement, safety accidents, etc. NB-IoT technology is characterized by wide and deep coverage, low power
consumption, low cost, and large connection. These characteristics are exactly in line with the application characteristics
of the meter reading industry, which can solve the problems commonly faced by gas enterprises.

Product overview
The NB-IoT smart gas solution is composed of intelligent meter (NB-IoT gas meter), intelligent meter reading platform, Gasification of rural
and overall customer service. Based on the IoT, big data storage and analysis, cloud computing, mobile Internet, Customer value areas/coal to gas
combined with the characteristics of the gas industry, Qingdao iESLab Electronic will break through the traditional service
mode, expand new service channels, provide systematic overall solutions, provide high-quality services, and create more
profit space. Safe use of gas Convenient
and elimination of and fast
hidden dangers remote control
User APP and WeChat application Meter reading cloud platform
Old residential
Accurate Reliable private quarter
statistics of network renovation
timing meter communication
reading

IoT platform

Strategic cooperation
In June 2015 and August 2017, Qingdao iESLab Electronic signed strategic
cooperation agreements with China Mobile and China Telecom respectively, Safe kitchen construction
achieving rapid development in the application of NB-IoT technology.
NB-IoT base station

03/04
 Expert Quality Trust iESLab

NB-IoT Diaphragm Gas Meter

Product overview Key Technical Indexes

NB-IoT membrane gas meter, a gas meter with prepayment function, takes
the diaphragm gas meter as the base meter, and adds electronic controller Product model Unit G1.6 G2.5 G4
and NB communication module based on the narrow-band cellular IoT of the
Nominal flow m³/h 1.6 2.5 4
operator.
Maximum flow m³/h 2.5 4 6

Minimum flow m³/h 0.016 0.025 0.04

Key Technologies
Level of accuracy Class 1.5
◎ Low power consumption metering and NB-IoT communication technology
Limit of intrinsic error % When Qmin≤Q＜0.1Qmax, it is ± 3.0.1; when Qmax≤Q≤Qmax, it is ±1.5
◎ Gas safety detection and anti-theft technology
◎ Meter-end differential gas pricing prepayment core algorithm Maximum cumulative quantity m³ 99999.999

Maximum working pressure kPa 15

Functional characteristics Loss of total pressure Pa ≤250

◎ Dedicated IoT card for data communication via NB-IoT (narrowband Internet of Things) Sealing kPa No leakage under 1.5 times of maximum working pressure
◎ The meter has three working modes: scheduled upload, manual upload, and abnormal event upload, and has a Explosion proof criteria EXib IIBT3 Gb
peak shift mechanism for upload.
Ambient temperature ℃ -10～+40
◎ In addition to configuring parameters online, the meter has local infrared communication interface.
◎ Meanwhile, the meter has the function of prepayment to realize remote recharge and payment. Ambient humidity %RH ≤93%RH

◎ The meter has abnormal alarm management functions, including abnormal gas use alarm, abnormal power alarm, Medium conditions Various types of gas, air, non-corrosive gases
and abnormal communication alarm. 4 pieces of AA alkaline batteries, built-in lithium battery
Power supply mode
◎ The meter is equipped with external 4 AA alkaline batteries and built-in clock lithium battery.
Battery life Service life ≥ 12 months, easy to replace
◎ The meter can display state information such as accumulated gas volume, the remaining gas volume, gas unit
Built-in clock lithium battery Service life ≥10 years
price, valve state, and battery power.
◎ The hardware program of gas meter can be updated remote and online. Sampling method Pulse/Hall sampling

◎ With the interface of external gas leakage alarm, the meter can realize linkage with the alarm. Display method Mechanical display and LCD display
◎ With mobile alarm function, when the meter is maliciously disassembled or damaged, the valve will be closed for Valve Control
It supports remote valve control and can realize valve control with different permissions, including
normal valve closing and authorized valve closing
alarm.
Valve reliability Continuous switching times shall not be less than 10000 times

Valve closing time s ＜1

Certification Clock error ≤±3
s/day

Communication mode NB-IoT, infrared

Daily meter reading ≥99%
success rate
One-time meter reading
success rate ≥98%
Data reading accuracy ≥99%

Service life ≥10 years

05/06
 Expert Quality Trust iESLab

NB-IoT Ultrasonic Gas Meter Ultrasonic metering module

Product overview Product overview

NB-IoT ultrasonic gas meter, a fully electronic gas meter with Qingdao iESLab Electronic has formed a comprehensive ultrasonic metering technology scheme from transducer, chip
prepayment function, is composed of ultrasonic metering technology, flow algorithm firmware, metering module and whole meter to complete process equipment.
equipped with electronic controller and NB communication module.

Key Technologies
◎ The metering chip firmware algorithm is independently designed to realize
signal propagation self-adaptation (self-adaptive excitation frequency,
automatic adjustment of PGA, self-adaptive temperament, temperature
and pressure changes).
◎ Self-developed and manufactured gas medium transducer has achieved
good acoustic matching, low-voltage excitation and low power
consumption.
◎ Simulation and optimization design of acoustic path and flow channel.
Technology
Main functions ◎ Qingdao iESLab Electronic has in-depth cooperation with ams, the world's top ultrasonic chip manufacturer, to integrate
◎ The time difference method is used for ultrasonic metering. the core metering algorithm firmware with independent intellectual property rights in the chip.
◎ Dedicated IoT card for data communication via NB-IoT (narrowband Internet of Things) ◎ According to the characteristics of gas metering, the firmware strategy of ultrasonic metering chip is greatly optimized to
◎ The meter has three working modes: scheduled upload, manual upload, and abnormal form a metering scheme of "self-adaptation, high sampling rate, high precision and low power consumption".
event upload, and has a peak shift mechanism for upload. ◎ Qingdao iESLab Electronic jointly released "iESLlab & ams" ultrasonic gas metering module with ams.
◎ In addition to configuring parameters online, the meter has local infrared ◎ According to the characteristics of ultrasonic measurement, the world's only instantaneous flow meter calibration table
communication interface. has been developed to achieve high-speed modeling and efficient calibration/verification.
◎ Meanwhile, the meter has the function of prepayment to realize remote recharge and ◎ The correctness of the theoretical foundation is ensured from the study of physical mechanisms such as electronics,
payment. materials, acoustics, fluid mechanics, etc.
◎ The meter has abnormal alarm management functions, including abnormal gas use
alarm, abnormal power alarm, and abnormal communication alarm.
◎ The meter is equipped with external 4 AA alkaline batteries and built-in lithium battery.
Functional characteristics
◎ The meter can display information such as temperature, pressure, gas volume, ◎ Flow range:Civil meter metering module G1.6-G4, industrial and commercial meter metering module G6-G25
remaining amount, gas unit price, valve state, and battery power. ◎ Accuracy class:Level 1.5
◎ The hardware program of gas meter can be updated remote online.
◎ Temperature range:-20℃-45℃
◎ Pressure range:60kPa-150kPa
Certification
◎ Metering output:Temperature, pressure, flow under working condition and flow under standard condition
◎ R value:Household meter module 250, industrial and commercial module 400
◎ Power supply:It is necessary to supply a regulated power in the range of 3.6V-5.5V to this module.
◎ Communication interface:UART port, 3.0V level, baud rate 2400bps, even parity check, 8-bit data bit, 1-bit stop bit.

◎ Communication instruction: Sampling frequency setting (32Hz, 16Hz, 8Hz, 4Hz)

◎ Power consumption: Less than 50uA when the sampling frequency is 4Hz
◎ The built-in flow model can be used to calibrate the different meters of users using the ultrasonic gas calibration table
from Qingdao iESLab Electronic.
◎ With the automatic adjustment algorithm of built-in ultrasonic signal intensity, it is effectively adapt to temperament and
pressure changes

07/08
 Expert Quality Trust iESLab

LoRa Wireless Remote Gas Meter IC card diaphragm gas meter

Product overview
LoRa wireless remote gas meter, a gas meter with prepayment function based on
the LoRa spread spectrum communication technology, is equipped with an electronic
controller and communication module based on the diaphragm gas meter.
Product overview
CG-l series IC card diaphragm gas meter, a kind of gas measuring instrument
with prepayment function, is equipped with electronic controller based on the
diaphragm gas meter. It is applicable to automatic metering and charging
control of urban pipeline natural gas, liquefied petroleum gas and relatively
clean piped gas.

Functional characteristics Functional characteristics

◎ Double pulse count: Imported dry reed pipe is adopted to ensure stable
◎ Fully ad hoc network, automatic routing optimization, automatic discovery and operation.
deletion of nodes. ◎ Detection function of broken reed tube: When one of them is damaged, close
◎ Robust mesh structure, stable performance and high reliability. the valve and display the error code E14.
◎ The speed of network is fast, the speed of meter reading is fast, and the success ◎ Magnetic protection function: When there is a strong magnetic field close to
rate of one-time meter reading is high. the print wheel, the meter will display "alarm", close the valve and display an
error code.
◎ The node module is equipped with American ADI high-performance RF chip. ◎ Functions of one meter and one card: Each user card can be set with a
◎ Efficient cyclic interleaving error correction coding is used. unique password, and the meter corresponds to the card one-to-one and
◎ With strong long-distance penetration ability, the meter covers outdoor network by cannot be interchanged. When a newly issued user card is inserted into a
a radius of more than 4km. new meter, the meter will automatically identify and save the card's unique
code which will be automatically recognized when it is inserted next time,
◎ With 10-level routing, maximum support up to 1024 nodes, and plug-and-play, the meter automatically completes the
that is, the meter is automatically matched with the card to prevent the use
networking process without the need to manually set parameters on site. of illegal cards.
◎ The advantages of spread spectrum technology in 470MHz-510MHz frequency band are fully utilized. At the same time, ◎ Anti-counterfeiting function: insert the card, close the valve and conduct corresponding proper operations after confirm
mesh networking and power consumption control technology are combined to realize high-reliable and lightweight wireless that the data is correct. When the wrong card, card not belonging to this system or copy card is inserted, an error will
network system. be displayed.
◎ Power monitoring: Automatically monitor the battery power, alarm and close the valve when the power is insufficient. ◎ LCD always-on: the accumulated gas volume, the remaining gas volume, the purchased gas volume, the valve state,
◎ Valve control: The meter can realize outdoor remote valve control, arrearage valve closing, low voltage closing valve, power- the battery state and the error information are clear.
◎ Insufficient gas prompt: Preset the alarm value. When the remaining gas volume in the meter reaches the alarm
off valve closing, etc.
volume, the valve will be automatically closed, prompting the user to purchase gas, and the valve will be opened after
◎ Low power consumption: 4 alkaline dry batteries can work reliably for more than 1 year. the card is inserted. The remaining gas volume can be used until it is 0, and after it is 0, the valve will be closed.
◎ Open the valve by pressing the button: Press the button to open the valve after the valve is authorized to be opened. ◎ Low voltage detection: Secondary under-voltage detection. When the battery voltage is lower than the set voltage, the
motor valve will be closed and "Voltage Low" and "Valve Closed" will be displayed. The valve can be opened by
Key Technical Indexes inserting the card when the first-level undervoltage is reached, and the battery cannot be used but needs to be
replaced when the second-level undervoltage is reached.
Product model Unit G1.6 G2.5 G4 ◎ User use information return function: by using the user card, the user IC card diaphragm gas meter working
Nominal flow m³/h 1.6 2.5 4 information can return to the sales management system.
Maximum flow m³/h 2.5 4 6
Key Technical Indexes
Minimum flow m³/h 0.016 0.025 0.04
1.5 Product model Unit G1.6 G2.5 G4
Level of accuracy Class
Nominal flow m³/h 1.6 2.5 4
Limit of intrinsic error % When Qmin≤Q＜0.1Qmax, it is ± 3.0.1; when Qmax≤Q≤Qmax, it is ±1.5
Maximum flow m³/h 2.5 4 6
Maximum cumulative quantity m³ 99999.999
Minimum flow m³/h 0.016 0.025 0.04
Maximum working pressure kPa 15
Level of accuracy Class 1.5
Loss of total pressure Pa ≤250
Limit of intrinsic error % When Qmin≤Q＜0.1Qmax, it is ± 3.0.1; when Qmax≤Q≤Qmax, it is ±1.5
Sealing kPa No leakage under 1.5 times of maximum working pressure
Maximum cumulative quantity m³ 99999.999
Explosion proof criteria EXib IIBT3 Gb
Maximum working pressure kPa 15
Ambient temperature ℃ -10～+40 Loss of total pressure Pa ≤250
Ambient humidity %RH ≤93%RH Sealing No leakage under 1.5 times of maximum working pressure
kPa
Medium conditions Various types of gas, air, non-corrosive gases Explosion proof criteria EXib IIBT3 Gb
Power supply mode 4 cells of AA alkaline batteries Ambient temperature ℃ -10～+40
Battery life Service life ≥ 12 months, easy to replace Ambient humidity %RH ≤93%RH
Sampling method Pulse sampling Medium conditions Various types of gas, air, non-corrosive gasesa
Display method Mechanical display and LCD display Power supply mode 4 cells of AA alkaline batteries
Valve reliability Continuous switching times shall not be less than 10000 times Battery life Service life ≥ 12 months, easy to replace

Communication mode LoRa Sampling method Pulse sampling

Daily meter reading Display method Mechanical display and LCD display
success rate ≥99%
One-time meter reading Valve reliability Continuous switching times shall not be less than 10000 times
success rate ≥98%
Communication mode Logical encryption card
Data reading accuracy ≥99%

Service life ≥10 years

09/10
 Expert Quality Trust iESLab

M-BUS Wired Remote Gas Meter Industrial and Commercial IoT Diaphragm Gas Meter
Product overview
iES-NB-series IOT gas meter, a gas meter with prepayment function based on
NB-IoT private network and with diaphragm gas meter as base meter, is
Product overview equipped with IoT controller and external motor valve, which is suitable for all
The iES-M100 wired remote gas meter has functions such as kinds of industrial and commercial users.
automatic metering, valve control, and M-BUS communication. The
photoelectric direct reading technology is adopted to directly read the Functional characteristics
current display value of the dial, with the reading accuracy rate of ◎ Dedicated IoT card for data communication via NB-IoT (narrowband
100%. It can not only improve the meter reading rate of gas Internet of Things)
companies, but also solve the safety problems of gas users. ◎ The meter has three working modes: scheduled upload, manual upload,
and abnormal event upload, and has a peak shift mechanism.
◎ Valve control has control authority and non-control authority.
Functional characteristics ◎ In addition to configuring parameters online, the meter has local infrared
◎ Photoelectric direct reading: Read the window value directly, with communication interface.
the accuracy rate of 100%; ◎ The meter supports daily gas consumption detail record and abnormal
◎ M-BUS bus technology: Two-core cable, without distinction event record.
between positive and negative poles; ◎ The meter has abnormal alarm management functions, including abnormal
◎ Passive design: There is no power in the meter, and the meter gas use alarm, abnormal power alarm, and abnormal communication alarm.
reading is powered by the meter reading device instantly; ◎ The meter is equipped with external 4 AA alkaline batteries and built-in
◎ Antimagnetic function: There is no power supply at ordinary times, clock lithium battery.
◎ The meter can display state information such as accumulated gas volume,
and it is not affected by magnetism;
the remaining gas volume, gas unit price, valve state, and battery power.
◎ Valve control: Outdoor remote valve control.
◎ The hardware program of gas meter can be updated remote and online in
batch.
Key Technical Indexes
◎ With mobile alarm function, when the meter is maliciously disassembled or
damaged, the valve will be closed for alarm.
Product model Unit G1.6 G2.5 G4 ◎ The meter has emergency valve opening function.
Nominal flow m³/h 1.6 2.5 4 Key Technical Indexes
Maximum flow m³/h 2.5 4 6
Item Technical parameters
Minimum flow m³/h 0.016 0.025 0.04 Unit
Model IES-NB-G6 IES-NB-G10 IES-NB-G16 IES-NB-G25 IES-NB-G40
Level of accuracy Class 1.5
Nominal flow m³/h 6 10 16 25 40
% When Qmin≤Q＜0.1Qmax, it is ± 3.0.1; when Qmax≤Q≤Qmax, it is ±1.5
Limit of intrinsic error
Maximum cumulative Maximum flow rate (qmax) m³/h 10 16 25 40 65
quantity m³ 99999.999
Minimum flow rate (qmin) m³/h 0.06 0.10 0.16 0.25 0.40
Maximum working pressure kPa 15
Rotary volume dm³ 4 10 10 20 20
Loss of total pressure Pa ≤250

Sealing kPa Pressure loss Pa ≦250 ≦375 ≦375 ≦375 ≦375

No leakage under 1.5 times of maximum working pressure

Explosion proof criteria Initial flow rate dm³/h ≦5 ≦11.5 ≦11.5 ≦14 ≦14
EXib IIBT3 Gb

Ambient temperature Qmin≦Q<Qt % ±3

℃ -10～+40

Ambient humidity %RH ≤93%RH Qt≦Q≦Qmax % ±1.5

Medium conditions Metering stability (Qt-Qmax) % ≦0.6

Various types of gas, air, non-corrosive gases
Sampling method Photoelectric direct reading Maximum working pressure kPa 15

Communication mode M-BUS Power supply mode Four No. 5 alkaline dry battery
Daily meter reading
success rate ≥99% Static working current ≤15 μA
One-time meter reading ≥98%
success rate Communication mode Private NB-IoT network

Data reading accuracy ≥99% Maximum cumulative reading m³ 99999 999999

Service life ≥10 years Meter connector thread M42×2 M64×2 M80×3

Meter connector center distance mm 250 280 320

Minimum diameter of meter mm φ32 φ50 φ69
connector
Adjustable-pitch union R1 R2
connection thread R1½

11/12
 Partners

The gas meters of Qingdao iESLab Electronic have been successfully applied to more than 100 gas companies in more than
20 provinces including Beijing, Chongqing, Sichuan, Shandong, Guangdong, Shanxi, Henan, Xinjiang, and Tibet.

Overall customer service solution

Production and operation
platform solution
Overall customer service solution Operating charge system
The gas business charging system can realize the unified charging, reconciliation and reporting of all users and all kinds
Overall customer service solution: Based on making System blueprint planning of meters, so that the charging business integrates the business of meter reading, charging, meter service and accounting
Value chain of customer service life cycle
it convenient for and benefiting the people, doing it into a unified management platform to centrally manage user files, meter files, IC card information, meter reading
Meter Meter
all at once, improving quality and efficiency, and File Accoun
information, charging information, user affairs, bill information (supporting electronic invoice), multi-type statistical reports,
Project Charge Safety

Needs
Customer affair reading ting Call work Internet
Installation Management manage manage manage manag inspection and
ment manage order maintenance +service
ment ment ment ement
taking into account the future, with the concept of Customer Gas supply Credit
Internet
Self-service
Service
and multi-channel payment, including cash, bank withholding, online banking, third-party payment, self-service machine
"great customer service" as the design leading idea, information Mobile payment Electronic invoice WeChat Alipay
contract management inquiry

Installation Engineering
File and meter
affair
Meter
reading Charge Accounting
Work order and
safety inspection payment, etc. without depending on the simple charging system of multiple stand-alone versions any more.
Qingdao iESLab Electronic achieves unified Management of Manual meter Account opening Nissin monthly

The system is designed with a new perspective of "top-down", where multi-level and multi-dimensional gas supply KPI
Design and budget

Business data
Customer application reading management Work order source
meter newly installed statement

customer service, unified customer information

Site survey Cost management User filing Intelligent meter Accounts receivable
reading Window payment Work order
circulation
Engineering

indicators are available to comprehensively present big data analysis such as business charge, operation management
Design drawing Business change Advance collection
construction Third party payment
Mobile meter reading management Mobile work order

management, unified charge management, unified

Meter removal and
Approval management Engineering progress change management
Bank withholding Reduction
IC card-meter management Work order

and performance appraisal, so as to make the charging system closer to the actual business requirements and
Engineering construction Engineering final Warehousing and ex- integration settlement
account warehousing of gas meter

management of meter affairs, and efficient

Electronic invoice Receipt entry Safety inspection
Ignition ventilation Engineering Intelligent meter
acceptance Verification of gas plan
meter integration
Refund management Voucher Hidden danger

management needs, and change the charging business from "customer errand" to "data errand".
Meter installation and management treatment
ventilation

information sharing and business collaboration

Process Role decision

between various departments to customers. Qingdao
Process approval Task management Project management Personnel file Document center Cost management
Organization Personnel

iESLab Electronic will truly implement the "Internet Management Customer service Engineering Pipe Network Business Finance Safety inspection and
maintenance

+gas" modern customer relationship service

Policy
Quantity difference Main business Work order Performance
between supply and
income Accounts receivable Gas charge collection Safety index Economic index
classification appraisal

Gas company
marketing

measures to improve customer service level, and

(financial system)
help optimize the regional business environment.
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e ca
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Writ
Cloud suc e card
Intelligent Invoice
managem
Self-
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Third party customer Diffe cessfully
home entry
ent payment
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Self-service machine (business acco gas
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Incre able rati
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Revenue business e c e iv
ness
usi
r
B Notification of payment success
Meter reading task Investigation of
Mobile meter Multi-card Machine, card and
Audit (blacklist)
compatible meter compatible suspicious users
reading
User file Basic data Intelligent meter
Saf
ety reading platform Mobile network Entry
Precise service to users Call system, file
provision, business
Change receipt management
management User return visit and collection, multi- Mobile safety
interaction user accurate service check Bank (charging
on
satisfaction cti account platform)
evaluation s pe
User Telephone
Call Center e r in Mobile payment
ng
interviews n da WeChat
Work order repair de
result submission Hid
Alipay
Mobile Inter- Bank
Repair department
Work Order al repair
task

System Features
◎ With nearly 20 years of experience in automatic meter reading, it supports the massive access of various
instruments and terminals.
◎ Meter reading, charging, customer service business integration design, integrated business processing platform
and configurable business model.
◎ F inancial business integration design, comprehensive billing and financial management system.
◎ Multi-channel convenient services help deepen the reform of gas "streamlining administration, power delegation,
regulation strengthening and service optimization".
◎ Mobile applications: Support APP, small routines, WeChat official account and Alipay life code; support external
users for self-service payment, repair, installation, etc., and support internal mobile users for mobile meter reading,
safety inspection, work orders, etc.
◎ Mobile payment: Built-in mainstream payment (WeChat, Alipay, etc.) supports multimedia self-service payment terminals.
◎ Powerful IC card integration capability realizes unified card reader and multi-card compatibility.
◎ The system has authority management method and perfect system security mechanism, user authentication,
authorization and access control.
◎ The product architecture design is flexible, supporting group deployment. With rich system interfaces, the system can
interact with third-party systems. 15/16
Intelligent meter reading platform Call work order management system
The intelligent meter reading platform can be compatible with all kinds of meters and meters from many manufacturers.
By building a comprehensive customer service call center, integrating the service resources of the gas company and
Meanwhile, the platform realizes the compatibility of multi-type meters and multi-communication mode access, and solves
standardizing the work flow, the customer service work of each functional department is concentrated in a unified external
the management confusion and problems caused by meter sampling, communication, caliber and other factors. What's
contact "window", which can quickly respond to customer consultation, complaints and suggestions from various
more, the system realizes the unified collection and processing of meter reading data, supports remote valve control,
channels, so as to achieve the goal of providing accurate and high-quality services for users. At the same time, the mobile
remote price adjustment, hierarchical display, alarm, statistical report, WEB publishing, etc. The system also provides
powerful intelligent analysis functions, such as consumption curve analysis, night leakage analysis, caliber matching work order system based on workflow engine can seamlessly connect the work order circulation with customer service
analysis, abnormal consumption analysis, etc., to provide efficient decision support for system users, and facilitate timely hotline and business charging system, so as to solve all the problems of customers by one call and one work order.
control of gas consumption, and quantity difference between supply and marketing.

Download meter System/report Charging/value

reading task
View data information management added service Charging system
Seating
staff
User call
Customer
Intelligent meter reading platform service
Marketing and other data interfaces monitor

WeChat
customer Division
service Call center system
(manual service, automatic voice
manager
service)

Optical fiber/ GPRS/4G

Ethernet/RS485 wireless mobile NB-IoT netwrok
dedicated line network
Distribution of Distribution of Maintenance
installation work order maintenance work order return visit

Maintenance personnel

Concentrator

Work

To be done (4) Work order sharing (6) Done

Operator call repair 1: 23 a.m.

Customer service WeChat public business process of
Service outlet Mobile APP
telephone numbers account Shenlei's branch

Operator call repair 1: 22 a.m.

business process of
Work order Work order Work order Feedback and Performance Shenlei's branch
creation assignment implementation return visit assessment

Operator call repair 1: 22 a.m.

business process of
Organization Shenlei's branch
Customer Confirmed by Satisfaction
Mobile survey
information Shift information application salesman
Meter Contact Customer Efficiency Operator call repair
assessment 1: 21 a.m.
information Workflow feedback
business process of
Service Charge for Telephone Quality Shenlei's branch
information Address consumables interviews assessment

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Installation management system Internet+multi-channel customer service
By using the definable workflow platform, the tedious loading business is integrated into a standardized
Use Internet+technology to provide users with a variety of online customer service and convenient payment
workflow. The multi-channel installation business acceptance, multi-department business processing
channels. Through convenient applications such as WeChat, Alipay, self-service payment machines in
collaboration, multi-form reporting progress query, and statistical analysis on diversified report make the whole
residential quarter, and online banking payment, users can realize "intimate services at their fingertips", allowing
process of installation report visible, manageable and controllable.
them to bid farewell to the gas payment difficulties, repair difficulties and other issues, improve the service level
of gas companies and improve customer service satisfaction.

Registrat Site
investigation Design Cost Online recharging
ion review budget system Third party
payment

Payment
Construction management Sign
team and period contracts
Material and gas
management supply
Procurement of pipes,
One-time agreements
meters, accessories, etc.,
payment
in one-time payment Installment

PAYECO

Data
Completion,
acceptance filing
and Online payment
connection
Settlement Engineering
of non-civil Operating charge system
department
engineering ventilation

Mobile safety inspection system

The mobile safety system used to check the safety of gas users to prevent accidents in advance mainly includes
the inspection of indoor pipelines, gas meters, stoves, water heaters and other facilities. The system is used with
mobile applications such as mobile APP for household safety inspection, so as to avoid all kinds of gas hidden
dangers and accidents caused by inconvenient carrying of paper security inspection documents, substandard Self-service terminal
security inspection rate and inadequate safety inspection.

Gas customer management system Safety

inspection
system

The general functions that the safety inspection management system should have are as follows:

The safety inspection plan includes the title of the safety
inspection plan, the name of the residential quarter, the
completion time of the safety inspection, the safety inspector,
the safety inspection planner, and the entry date. Only one
Safety
residential quarter's information can be entered at a time during
the entry of a safety inspection plan. After the information of this
safety inspection record is entered, the user file of the
inspection plan Safety task printing
residential quarter will automatically add a safety inspection
mark and safety inspection completion time. After the safety
inspection is completed, when the user who has not yet
inspected or refused to inspection comes to the customer
service center to buy gas, if the card reader page points out that
the user has not done safety inspection, then the user is not
allowed to buy gas (add safety inspection report for operation
department to view)
After the safety inspection, the safety information will be
entered to the system according to the safety registration; the modification
Safety inspection safety inspector shall enter the user number and
information entry automatically call out the user information for safety
inspection information entry；
View safety inspection View safety inspection plan
record information record information
List of safety inspection Safety inspection plan
information information
For the residential quarters or blocks where the safety
Mobile Self-service
check plan is issued, the user's detailed information can
be printed, and the safety inspector can call up the Mobile meter
information to be checked for printing, including the
work order payment
information such as user number, name of the
residential quarter and house number to make it reading
convenient for the safety inspector to register the safety
inspection information on site. This persmission belongs
to the operation department (printed by the relevant
personnel of the operation department).
As for the relationship between the safety inspection and
the charge, after the safety inspection plan (for a certain
WeChat Call Center Alipay
residential quarter) is issued and when the safety
inspection is completed, for the user who has not
entered the safety information will be prompted by the
Charge system that the user has not done the safety inspection
(we assume that we should tell the user cannot buy gas,
or the system will prompt the same message, but the
supervisor on duty can modify the permission to make it
possible for the user to buy gas) ,and the user who
completes the safety inspection can buy the gas
normally;
Statistics of the workload of
safety inspection personnel
Household number of
completed safety inspections
Safety inspection Household number of
report uncompleted safety inspections

Xi'an Aofeng Software Co., Ltd.

19/20
Smart gas integrated IT solutions

Remote access terminal

Printer Workstation A Workstation B Server A Server B

With the rapid growth of gas industry, information technology has become an important approach to improve the Firewall

operation of gas companies. In order to meet the need of future development, it is necessary to build a unified IT
platform with unified interface and under unified standard for user-friendly operation and application to promote
the standardization of management procedures, the refinement of management process, and the
SCADA system
intelligentization of decision-making processes of gas companies.
Router

Intelligent pipe network/ Intelligent scheduling/efficient Intelligent customer service/

safety controllable/ and timely/ meet the demand/ Data mining Predictive analysis Communicati
on network

Pipe
network
design
Gas source
dispatching
Business
acceptance
Pipe
network
analysis
Scheduling
analysis Communication
Pipe Pipe
network Repair
Transmissi
on and
Value- Business Customer
Financial network
network added Engineering analysis
disposal engineering scheduling distribution processing service analysis
service
scheduling analysis
Pipe Informati
network Emergency on Safety
dispatching Material analysis
operation service analysis

On-site On-site
auto-control auto-control
IoT/Internet/Cloud Computing
Professional information system Decision-making Integrated
Management system support system management system Big data platform
Customer WeChat
Customer service Online/WAP service customer Hotline system Human resource Comprehensive plan
service system Integrated office Real-time data

Terminal control
hall service management and budget Transaction data
Transmission and Enterprise Resource
Scheduli distribution management Scheduling management Emergency treatment system
system Planning Management Commercial intelligence Unstructured data Geographic
ng system File management information data
(ERP) analysis
Pipe network planning and dynamic Building Information Modeling System
Pipe simulation system (BIM) Project Management
Network Enterprise Performance Information-oriented External data
Management O&M management
Booster Pressure tap
SCADA system GIS Pressure warning system Master data station
management
Consolidated Statement Safety, health and
Beidou high-precision Video surveillance Management environment management
positioning system Smart meter system Supplier relationship
platform management

Establish unified data specification Establish an information security mechanism

Create the gas big data era according to the unified
data standard, and achieve macro decision-making
and planning guidance through information analysis
Establish a unified data platform
and data mining.
Data is the basis of all applications, as well as the asset of an enterprise, so the information and data Group cloud sharing business system
of each service link are collected in real time for centralized storage and sharing of enterprise
Through simple operation, complex and difficult
operation information business operation, data collection, aggregation and
to drive the entire information flow by a perfect shared information flow, improve work efficiency, and analysis functions can be fulfilled, and a shared cloud
ensure that the manager can monitor and direct each business link. platform of "co-construction", "sharing" and "exclusive
management" can be built.
Unified portal business intelligence The cloud platform can realize unified collection, unified
storage, unified management and unified release of
Establish a unified portal display, reflect the operating status of the enterprise in a timely manner information of each subsidiaries of the Group and
through an exhaustive indicator system for visualization and materialization of data collected. provide convenience for use and sharing by all member
gas companies. The new management concept and
management tools can be popularized and promoted
through the group-level cloud sharing platform.
Build a network with the active defense and offensive
capability and information security mechanism,
standardize strict browsing competence and set strict
privilege levels by their ranks and job assignment, without
permission of skip-level and cross-border situation.
Group business monitoring management
Establish control and management analysis on the overall
situation of business, finance, and HR at the group level;
Achieve comprehensive analysis and monitoring on the
operation of all industrial sectors of the Group.
Provide the necessary information support for the Group's
business decision-making.

21/22
 Expert Quality Trust iESLab

Production and operation platform solution

System Profile
The production and operation information management platform, a comprehensive information management
platform initiated by iESLab, which is originally integrated with the professional application system group related to
production and operation, takes the map data in GIS system as the platform foundation and overlays the pipeline
network and ancillary facilities information, personnel information, SCADA real-time data and real-time video
information in the system for comprehensive display, query and analysis, eliminating the data island from the root System Features
of the system, giving full play to the comprehensive analysis and management ability of the platform, and making
the daily supervision more scientific and convenient.
Based on the dual architecture of C/S and B/S;
The underlying modules of each system can operate alone with no interaction;
Safe operation command and control system
Data sharing among different systems is realized on the upper layer of the platform, so as to derive more advanced
analysis functions and guide managers to make decisions more scientifically;
The system which has good expansibility and flexibility is designed and developed based on the idea of
modularization and structure.
The construction of the System focuses on practicality and convenience of operation, with state-of-art high-efficient
GIS technology and user-friendly operation mode.

Applications
This Product has a large number of successful application cases in gas companies across the country. The stability
and safety of the product have been subjected to rigorous test and can provide a comprehensive analysis basis for
the decision-making of leadership from gas companies, and achieve the “full coverage management” on production
and operation.

Functional description

Pipe network
Emergency Business User Command
GIS
command Management station control
management
system System system
system

Intelligent SCADA pipe GPS line Underground

Video
dispatching network inspection leak
surveillance
system monitoring control monitoring
system
system system system

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