Link de parámetros para el CDR en el call manager que debe estar activado en el:

-Services
 services parametres
 call managger IP
habilitados en modo TRUE:
* CDR enable flag
 CDR log call with zero duration flags
 Call diagnostic enables.

http://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/service/3_2/ccmsrva/
sacar1.html#wp1037699

Si el problema persiste se debe de ralizar los siguientes pasos en el link adicional

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K83216461

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Solution # K83216461
When CDR reporting runs for a date range with ART/CAR, the report
generation fails, and the "30023: Data is not available for the date range
Title selected" error message appears, or the CAR tool is not able to generate
reports for a certain date range
When the Administrative Reporting Tool (ART)/CDR Analysis and Reporting
(CAR) tools are used in order to generate a report, the 30023: Data is
not available for the date range selected error message
Core Issue appears. Data is available only from xx-yyy-zzzz to xx-yyy-zzzz, and no
reports are generated.

This error can occur if ART does not get the CDR data to report.

Resolution In order to determine if there are any records in the Structured Query
Language (SQL) database, complete these steps:

1. Choose Start > Programs > SQL > Enterprise Manager > Microsoft
SQL  Servers > SQL Server Group. 

2. Choose Publisher Server > Databases.

3. Choose CDR > Tables. Right-click the CallDetailRecord table.
4. Choose Open Table > Return All Rows. Determine if there are any
records.  

If many records appear, complete this procedure to remove records from ART:

1. Choose Programs > SQL Server > Query Analyzer. Log in

and choose ART database.

2. Run these queries: 

  
delete from Tbl_Load_History
delete from Tbl_Dump_PkID
delete from Tbl_Error_Id_Map
delete from Tbl_Billing_Data
 delete from Tbl_Billing_Error
delete from Tbl_Dump_CallDetailRecord
delete from Tbl_Dump_CallDetailRecordDiagnostic

This forces ART to get all the old CDRs into ART in the next
scheduled loading time. By default, CDR data is loaded every day
from midnight to 5 a.m.
3. Restart the CDR Insert and DBL Monitor Services from CCM
Administration > Application >Cisco CCM Serviceability >Tools >
Control Center.

Refer to the How can I manually purge the ART database? section of
CallManager Issue Resolution with CDR and ART FAQ for more information.

Note: Information deletes from the ART database but not from the CDR.

Note: If you do not see any records, there are no CDR entries for that time
and date range. Determine if conditions are met for CDR generation. CDR
records are generated in these circumstances:

 The service parameters CdrEnabled and CallDiagnosticsEnabled are

set to True.

 The call is established and has a talk duration greater than 0. 
 The call fails and has a cause code that reflects the error.

In order to set the service parameters, choose Service > Service

Parameters, and make sure that the service parameters CdrEnabled and
CallDiagnosticsEnabled are set to True in all of the Cisco CallManager
servers, both publisher and subscriber.

Refer to these documents for more information:

 TAC Case Collection Case #K36381285

 The Configuring CDR Service Parameters section of CDR Analysis

and Reporting
Call control software (CallManager, CallManager Express, ICS7750,
Problem SRST, SS7 call agents)
Type
Voice applications (CRS, PA, CCM Plugins, CER, CCC, MeetingPlace,
etc.)
Call Control CallManager
CallManager
CallManager plugins and tools
Features
Missing information: feature, item, file, field, number, parameter, data,
settings, configuration, option, etc.
Failure Type
Nothing displays: Not displayed, generated, created, etc.
Error message
Voice
Application Data is not available for the date range selected
Errors
 CallManager 3.1

CallManager 3.2
CallManager
Versions CallManager 3.3

CallManager 4.0
CallManager 4.1
Call Detail Call Detail Record (CDR)
Records
(CDR) CDR reporting
Voice
CDR Analysis and Reporting (CAR)
Applications
Direct URL http://www.ciscotaccc.com/voice/showcase?case=K83216461