Professional Documents
Culture Documents
2019 Annual
Learning Check
Module 1:
International Patient
Safety Goals (IPSG)
1 Identify Patients
Correctly
4 Ensure Safe
Surgery
International Patient Safety Goals
Patient’s Hospital
Full Name Birthdate Number
International Patient Safety Goals
BLUE PINK
Baby Boy Baby Girl
International Patient Safety Goals
Diagnostic or Surgical
Telephone Orders Documentation
Treatment Procedure
International Patient Safety Goals
Admission’s office,
Newborn Services, or the
For Patient ID Band
respective out-patient
Units
Critical Test
Urgent test whose results are determined an as
critical to the patient’s subsequent treatment
decisions.
Requirements in Receiving Critical Test Results
Validates Correct Patient Document accurately
Read Back and Verify
using 2 Identifiers including Date & Time
Critical Test
How is Critical Test Result relayed?
Resident-on- Ordering
1 Med Tech duty Physician
Handover Communication
Minimum data must be
I • Introduce Self communicated during hand-off
A • Assessment Treatment
R • Recommendation of care
International Patient Safety Goals
Improve Effective Communication
Handover Communication
When Does Handover of Patient Care occurs?
Nurse Change-of-Shift or RN to Physician and Vice
Temporary Assignment Versa
Between Different Levels of In-patient to Diagnostic or
Care Treatment Units
WHEN Applicable ?
Prior to any surgical and invasive
procedures are performed in:
Cardiac
Other procedural
Radiology Catheterization
unit
Lab
Bedside procedure : Tracheostomy, Bone Marrow Aspiration,
Paracentesis,, Thoracentesis, Lumbar Puncture
International Patient Safety Goals
Ensure Safe Surgery
Surgical Markings
Premature infant
International Patient Safety Goals
Reduced the Risk of Healthcare-associated Infection
Hand Hygiene
Makati Medical Center personnel follow the WHO guidelines on hand hygiene in healthcare
International Patient Safety Goals
Reduced the Risk of Healthcare-associated Infection
Gloves Mask
International Patient Safety Goals
Reduce the Risk of Patient Harm
resulting from Fall
After a change in
On admission to
During Transfer Patient’s Medical
the Facility
Status
On regular interval
After a Fall depending on fall
Risk
International Patient Safety Goals
Reduce the Risk of Patient Harm
resulting from Fall
Frequency of Fall
Fall Risk Score
Assessment
Adult| 0-6
Low Risk Pedia| 7-11
Every 4 hours
Adult| 7-19
High Risk Pedia| 12 and Every 2 hours
above
International Patient Safety Goals
Reduce the Risk of Patient Harm
resulting from Fall
Nurses
Other members of
Healthcare
International Patient Safety Goals
Reduce the Risk of Patient Harm
resulting from Fall
ADULT
Low Fall Safety Risk
Measures Pediatrics
High Fall Safety Risk
Measures
Obstetrics
Reference: Fall and Injury Prevention Management
NS-DPP-PSG-003
International Patient Safety Goals
Reduce the Risk of Patient Harm
resulting from Fall
Dx
Predisposing Factors LOC
Fall
Medication
Environment
Fall Prevention and Management
Process Flow
Patient Admitted to
Makati Medical Center
Presence
of Fall Risk
Factors
Low Risk for Fall Injury High Risk for Fall Injury
Implement Universal Fall Implement Universal Fall Precautions
Precaution PLUS High Risk Preventive Measures
Fall Prevention and Management
High Risk for Fall
All patients in:
▪ Operating Room ▪ ED Acute Critical and Medical
o Preoperative, Intraoperative and
Postoperative (PACU) ▪ Neuropsychiatry
▪ Kidney Unit ▪ Maternity Units with
▪ Endoscopy roomed-in infants
▪ Operating Room ▪ All patients 24 hours post-
▪ Delivery Room operative
▪ Critical Care Units (MICU, Cardiac ▪ All post-sedation are
Cathlab, Neuro ICU, CV ICU) considered as High Risk for
▪ Oncology Fall
Nurse in charge shall utilize fall care plan for all high risk for fall patients
Fall Prevention and Management
Alert Wrist Band
• High Risk for fall patients shall have a “Fall
Risk” yellow alert wrist band in the same arm as
the patient identification band.
• All neonates shall have the “Fall Risk” yellow
wrist band to lower extremity (foot) opposite to
the patient identifier.
Fall Prevention and Management
Risk Reduction Measures
Adult Pediatric
• Assessment: • Assessment:
• Fall Injury Risk • Humpty Dumpty Scale
Assessment Tool Falls Assessment Tool
• Intervention (Care • Intervention (Care
Plan): Plan):
• Low Risk • Low Risk
• High Risk • High Risk
Fall Prevention and Management
POST FALL MANAGEMENT
• Notify Physician / Charge Nurse / Nurse
Manager / Clinical Nursing Director and the
Vice-President of Nursing & Patient Care
Services
• Accomplish Post Fall Huddle Tool
• For Head Trauma
The RN will document a neurological assessment every 15 minutes for
1st hour post fall on Neurological Assessment Form
If the patient remains stable a neurological assessment is documented
every hour until evaluated by the Physician
Pressure Injury
A localized injury over a bony prominence that results in pressure or pressure in
combination with shear
• Pressure
• Shear
Extrinsic • Friction
• Moisture
Pressure Injury Staging
If Pressure Ulcers were apples
Pressure Injury Staging
If Pressure Ulcers were apples
Pressure Injury Staging
If Pressure Ulcers were apples
Pressure Injury Staging
If Pressure Ulcers were apples
Pressure Injury Staging
If Pressure Ulcers were apples
Pressure Injury Staging
If Pressure Ulcers were apples
Pressure Injury Process Flow
Patient
Admitted
Re-assessment
Pressure Injury Assessment Tool
Neonatal- Infant
Braden Scale
Measurement Tool
{9 months and
below}
Pain Definition and Classification
The International Association for the study of pain
defines pain in the following way:
• Pain is “an unpleasant sensory and emotional experience
associated with actual or potential tissue damage, or
described in terms of such damage.”
Classification of Pain
Duration Cause Mechanism
▪ Acute (Less than 3 • Cancer ▪ Nociceptive
months) • Non-Cancer ▪ Neuropathic
• Chronic ( More
than 3 months)
• Acute pain on
Chronic Pain
Nociceptive vs. Neuropathic
Nociceptive Neuropathic
▪ Most common after an • Damage or abnormal
injury function of the nervous
▪ Sometimes called system
“Physiological Pain” • Sometimes called
▪ Stimulation of pain “Pathological Pain”
receptors in the injured • Tissue injury may not be
tissues obvious
▪ Pain is localized (Sharp, • Not well localized
throbbing or aching) (Shooting, burning,
numbness, pins and
needles)
Approach to Pain Management
RAT Approach
▪ R= Recognize
▪ A= Assess
▪ T= Treat Adopted from the
Pain Society of the Philippines, Faculty
of Pain Medicine, Australian and New
Zealand College of Anesthetics
Pain Degrees and Intensity Scales
Pain Re-assessment
Parameter Time of Re-assessment
(Pharmacologic Intervention)
Regular Pain Assessment Every 4-hours
A
Patient undergoes Pain
Screening
Activate Adult/Pediatric
Monitor for Care Plan
With
NO presence of pain
Pain? every shift
Reassess Patient
YES
END
A
Module 4:
Quality and Patient Safety
▪ Review of Quality Principles
▪ Prevention of Hospital Acquired
Infections (HAIs)
▪ Medication Management and
Prevention of Errors
▪ Effective Specimen Handling
Review of Quality Principles
Quality
“..is a way of thinking about work,
how you approach work every day
for yourself personally, for those
you work with and ultimately and
for those who depend on you for
delivering quality service
(Robert Lloyd, IHI 2016 )
Patient Safety
The absence of preventable
harm to a patient during the
process of health care.
(WHO, 2017)
It is necessary for an
organization’s survival
Because of the 4 C’s
Customer
Cost
Competition
Crisis
Promoting safe and
effective practices
1
Shared
Governance –
Speak-up
campaign
Nursing Care Delivery Model
“ Just 5 minutes”
Best Practices in Nursing Practice
Work with physician and other allied health
4 professionals
ALERT!
Nosocomial infections can
Surgical Site Infection (SSI)
be serious and difficult to
treat.
INFECTION PREVENTION CARE BUNDLE
Ventilator-Associated Pneumonia ( VAP )
Assess Extubation
Readiness Daily
Keep Head
Avoid Equipment
Elevated at 30 – 45
Contamination
degrees
Use a small
bore Cather indication
Catheter as ▪ Urinary
Possible Obstruction and
Retention
Insert ▪ Urine Output and
Observe Monitoring
CAUTI catheter
standard prevention ONLY when ▪ Peri-operative Use
precaution
indicated ▪ Assistance in
pressure injury
healing
Obtain
specimen
aseptically
INFECTION PREVENTION CARE BUNDLE
Surgical Site Infection (SSI)
Give
Maintain Post- Prophylactic
Use Surgical Control of
operative Antibiotics
Clippers Blood Glucose
Normothermia within 1 hour
before surgery
Care and handling Specimen
RN must incorporate specimen management needs
when developing plan of care.
▪ Specimens must be collected and handled in a manner
that protects and preserves the integrity of the
specimen.
▪ Containment and transport of the specimen must be
completed in a manner that protects and secures the
specimen and prevents exposure of health care
personnel to blood, body fluids, or other potentially
infectious materials.
NOTE: Maintains the confidentiality and protect
patient information.
Care and handling Specimen
• Nurses must wear the proper PPE when handling
formalin
NOTE: The PPE must be worn when pouring formalin into
containers or when the risk of exposure exists.
▪The face shields must not be substituted for eye
protection; both should be worn.
• The RN must thoroughly wash his/her hands and
forearms after handling formalin.
Medication Management and Prevention of Errors
Appropriateness Review
▪ All medication orders shall be maintained in the patient’s medical record.
▪ A pharmacist reviews and assesses all medication orders before
dispensing except:
1. during emergencies
2. when the ordering physician is present for ordering,
administering and monitoring of the patient ( for example in the
operating theatre or the emergency department)
3. with oral, rectal or injectable contrast in interventional radiology or
diagnostic imaging where the medication is part of the procedure,
and
4. for specific treatment circumstances where established
procedures exist for the use of an approved list of medications.
▪ For floorstok medications, critical drug appropriateness review is done by
the nurse in conjunction with the review prior to administration (first
dose verification) when the same individual will administer the medication.
▪ In such cases, the clinical pharmacists conduct drug appropriateness review
within 24 hours.
Safe Administration of Medication
▪ First dose verification at the time of
administration is done by the nurse to check that the
medication is exactly as ordered or prescribed.
▪ Two- RN check
Before the start of preparation, infusion and before
administration of the medication, blood and blood
products, factor concentrates and blood derivatives.
Prevention of Medication Error
REMEMBER:
• Antibiotic Stewardship Program of Makati Med
• Clarify with immediate superior or clinical pharmacist
when you are unsure about any medication order
• Do not accept verbal orders except in emergency
• Medication brought from home by patients must be
reviewed
• Report any serious adverse reactions experienced by
patients especially new added medications
• Keep all medication storage areas under lock and key
• Check temperature of drug refrigerator
• Do not accept any drug samples from drug
representatives
Module 5:
Nurses Responsibility
in Clinical Emergencies
Out of Hospital In-Hospital
Medicine Rapid Response Team
• Refers to the medical group that responds to call
when the bedside nurse activates the rapid
response protocol
• Established to provide intervention for patients
with clinical deterioration with the goal of
preventing in-hospital cardiac arrest
• The team is composed of the 1st year, 2nd year
and 3rd year medical residents.
Background
Chest pain
Respiratory rate <10,
>30 per minute
O2 Saturation
decreased 90%
despite supplements
Urine output of <50ml in 4
hours
Altered
Mental
Status
Seizure
RRP Team Composition
Team Member Responsibilities
CCU RN Administration of Emergency Drugs
and Medications ordered by the
medicine team during the incident
Bedside RN or Medicine Transcription
Charge Nurse
Senior Medicine Team Leader
Resident Confers treatment plan with the
attending physician
Five (5) Types of Rapid
Response Protocol:
Medicine – General Adult
Pedia – General Pediatric
Trauma – for surgery and
emergency/accidents
Neuro – for strokes/neuro
affectations
Warning signs must be
verified by the Charge
Nurse / Nurse Manager
prior to activation of the
protocol.
1000
Process
Process Flow
Flow
Adult
Pedia
Adult
Pedia
Maxicart
Cardiopulmonary Resuscitation
Idioventricular Rhythm
Junctional Rhythm
V-Tach With
Pulse
A-Flutter HR>100
A-Fib in RVR
Atropine Sulfate
INDICATION: Drug of choice for Symptomatic
Bradycardia
SHOCK
• 2-10 mcg/minute by continuous IV infusion.
Dopamine
INDICATION: Cardiogenic and septic shock
Low doses may be useful in patients
with low C.O or renal impairment.
Higher doses are used for inotropic
support to increase HR and CO of
patients in cardiogenic shock or severe
cardiac failure
DOSAGE: Renal Perfusion: 1-3mcg/kg/min
Adenosine
INDICATION: Narrow Complex Tachycardia
VF/Pulseless VT:
DOSAGE: • 300mg IVP over 30 sec
• May repeat once at 150mg in 3-5 min
• Max. cumulative dose: 2.2g IV/24hrs
V-Tach with pulse
• 150mg in100cc D5W /over 10 min, may repeat if
necessary
Maintenance infusion:
• Initially 1mg/min X 6 hours, then 0.5mg/min x 18
hours
Defibrillation
Therapeutic
Hypothermia
34⁰C – 36⁰C
Post-Arrest Care
Post-Arrest Care
Post-Arrest Care
Module 6:
Restraint Care
Management
Restraint
Any manual/physical method that may use mechanical
device (material or equipment) attached or adjacent to
the patient who may immobilize or reduces the ability
of a patient to move his/her body parts freely.
Two-point
Full/four side
Mittens extremity
rails Up
restraints
Four-point Five-point
Manual
extremity extremity
restraint
restraints restraint
• All type of restraints needs physician’s evaluation and order
prior to application & discontinuation
Principles in Restraint Management
▪ A physician order is required
▪ Restraints will NOT be employed as punishment, for the
convenience of staff or as a substitute for treatment
programs.
▪ The use of a restraint is limited to emergencies
• Imminent risk of a patient physically harming him/her self,
staff or others
• Less restrictive non-physical interventions have been found
to be ineffective or not viable.
▪ Chemical restraints are not permitted.
Principles in Restraint Management
▪ In all acute clinical interventions with patients,
the least restrictive, safest and most effective
measures will always be employed.
▪ Show of force/team approach techniques are
the preferred interaction in behavioral
management.
▪ The use of towels to prevent spitting or biting is
prohibited.
▪ A patient may never be placed in a locked room
while in restraints.
Determine type and ▪ Medical vs. Violent or
Self-destructive
Restraint purpose of Behavior
Documentation