SHILPA BHARATI bharati.shilpa@gmail.

com
Mobile: +91-8698250894/+91-9307537126

Certified SAFe® 5 Agilist

CAREER OBJECTIVE

 To hone my personal, professional and Technical skills in accordance with the organization so that, I can play a
key role and can contribute my knowledge for the betterment of the organization.

PROFESSIONAL SUMMARY

 Having 14 + years of professional work experience in I.T industry & contributed extensively in project
management area, Planning Agile & Development , Resource management & Staffing, SLA, Governance.
 Currently working as Program PMO Professional in Amdocs, Pune.
 Implement governance standards across the Programme, including tracking, monitoring & updating the status
of programme deliverables.
 Excellent Stake holder management.
 Proficient in Jira , Rally (Agile Project Management Tool), Microsoft Project & Excel
 Qualified MBA with dual specialization (HR and Finance) from RKIMS College, Bangalore.
 Implement Risk management & Change control process across all projects.
 Adapt at managing End to End Project management techniques involving Project Planning & Scheduling,
Monitoring & controlling, Reporting, developing Project documentations and coordinating with internal
departments

EMPLOYMENT SUMMARY

Organization Industry Designation Duration

Amdocs IT PMO - Professional May 2019 to Till Date
Nihilent Ltd IT PMO Feb 2019 – May 2nd 2019
Ensono, LLP IT PMO – Senior executive Nov 2018 - Jan-2019
Wipro LTD IT PMO – Senior executive Apr 2011 to Nov 2018

TRAININGS AND CERTIFICATIONS

Certifications Scaled Agile 5.0 certified , ITIL, Prince 2

Tools JIRA, SAP, EAZY BI, Rally, SharePoint , Excel, PowerPoint, Confluence, Power BI

ACHIEVMENTS
 Received award from Amdocs development & Program management for setting up JIRA dashboard on Eazy
BI & managing the scrum teams for tracking the development in 2022.
 Awarded as "Titans of GIS" as Outstanding Performance by Delivery team for 100% Managing the SLA &
initiating the transition in Ensono, LLP.
 Awarded for special contribution towards “Best Function - People Function” during Annual Awards 2010-
11 in Wipro
PROJECTS SUMMARY

Organization : Amdocs
Client Name: Vodafone, Germany
Role : PMO Planning & Delivery Management

Responsibilities:

 Implementation of best agile practices in project.

 Closely working with Scoping Team & Dev team to facilitate PI Planning.
 Publish Project Daily Status Reporting to client and higher Management.
 Defined & Governing Client Commercial KPI’s, highlighting risk and taking appropriate actions to avoid Financial
Impact.
 Managing Business Plan and Resources Plan.
 Representing Amdocs in Scrum to Scrum call with Client.
 Publish daily project status report to higher management and client.
 Guiding Agile Practices and Process to achieve a high level of performance.
 Track the Sprint planning & PI planning in JIRA tool & ensure the requirements are created in JIRA with help of
Product owner / Scrum master on no of committed, stretch features with story points & billed with help of vendor
management team
 Ensure JIRA –JQL queries are created as per management requirement in JIRA tool, create multiple dashboards
such as Task estimations, Defect management, Test case scenarios, User stories, feature, Epic level , capacity & work
load reports.

Client Name: Astro, Malaysia.

Role : PMO Planning & Delivery Management

Responsibilities:

 Ensure deliverable management as per schedule documents are published to client and tracked.
 Project Planning: Schedule re baseline according to agreed schedule with the Leadership Team
 Project Tracking: Milestone RAG, % complete and dependency updates to the plan, and sub plans. Maintain
RAID’s log, Action log, Change Control Log, etc.
 Vendor Management: Monthly effort, invoice validation for T&M basis contract. Milestone validation for Fixed
Price contracts. Intranet: Create and maintain SharePoint.
 Offshore Point of Contact: Operations: Weekly status report, steer committee, management committee and
program level progress update report.

Organization : Nihilent LTD

Client Name : Multichoice, South Africa.
Role : PMO - Team lead

Responsibilities:

 Responsible for handling the billing process for Multichoice account related to Development, Testing & Config
for Waterfall projects.
 Responsible for approving the Sub-contractor’s vendor billings for Nihilent ltd employees Onshore/offshore,
manage the project activity, sub-contractor payments & client billings.
 Worked closely with Sales team to prepare Contract/Change note as per customer demand. Provide inputs on
sell & buy rate, SOW Validity, PO to be used, resource to be mapped applicable tax during SOW creations.
 Follow up with Scrum Masters for Product Backlog and present the status to client along with project
management team.
 Responsible for ensuring once project is complete, engage in raising the billing process & ensured its billed to
customer by creating the invoices & share the same to finance team for payments.
Organization : Ensono, LLP
Client Name : Info crossing, Inc. US.
Role : PMO – senior executive

Responsibilities:
 Manage the SLA targets and save penalty towards customers, Drive SLA calls with 80 plus customers with multiple
towers.
 Responsible for Project Cost, Schedule, Budget, Revenue & Milestone Progress.
 Prepare Monthly reports Operational report, Capacity/utilization report, Timesheet report, SLA compliance
report. Quarterly report Operational report (quarter trends)
 Internal report Allowances, Billing reports, Repository maintenance of documents. Create project/ sub-project
plans & monitor progress against schedule, Maintain risk & issue logs
 Weekly preparation of SLA and KPI data based on the manual tracker & sharing with Client & senior management.

Organization : Wipro Ltd

Client Name : Data center Services.
Role : PMO - Team lead

Responsibilities:

 Created and maintaining the resource demand forecast, resource supply and the gap at the whole portfolio level.
Helped in creating skill capability matrix for effective utilization of resources.
 Created resource management reporting and dashboards which are presented fortnightly to senior executives
for making strategic decisions.
 Support Project Managers with project resourcing requirements and assisting in the onboarding of the new
starters to project.
 Facilitate requirement gathering interviews, conduct workshops and issue clarification discussions, review
documentation done by team, and obtain sign-offs from all the stakeholders.
 Facilitate requirement gathering interviews, conduct workshops and issue clarification discussions, review
documentation done by team, and obtain sign-offs from all the stakeholders.

PERSONAL DETAILS

Name SHILPA BHARATI

Gender FEMALE
Date of Birth 21st March 1986
Passport # S0443528
Marital Status Married
Languages English, Hindi , Marathi, Konkani , Kannada

DECLARATION

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned particulars.

SHILPA BHARATI