ABHISHEK RANJAN, MBA, PMP®, SPC 4.

5, SAFe® SA, CSP, CSM, CSPO, ITIL V3

Newark, DE|248-602-3154 | abhishekacpm@gmail.com | LinkedIn: https://www.linkedin.com/in/abhishekra

SR. PROGRAM MANAGER

18 YEARS OF IT LEADERSHIP EXPERIENCE ACROSS MULTIPLE FORTUNE 100 COMPANIES

Program Management professional with outstanding project planning, execution, monitoring and resource balancing
skills, with the ability to support multiple simultaneous projects in a matrix organizational structure. Proven
experience in spearheading high-visibility technology projects. Strategic leader over multidisciplinary teams and
enterprise transformation projects. Expert in implementing and evangelizing lean agile frameworks across enterprise-
wide business functions. Trusted partner to C-level leadership in defining and launching sophisticated IT strategies
focused on positive change and organizational effectiveness. Demonstrated track record in driving deep savings
through innovation and business acumen. Mentored and coached senior management on Agile delivery approach.

OBJECTIVES

Manage programs focused on business growth, technology advancement and process improvements as a Program
Manager.

AREAS O F EXPERTISE
 IT Program Management  Pre-Sales Support
 Project Management  Continuous Integration
 Lean Agile Methodologies  Quality Assurance
 Consultative Leadership  Change Management
 Team Leadership
 Stakeholder Management
 Risk Management
 C-Level Collaboration

Industry Expertise: Financial Services, Publishing, Retail, Supply Chain, Hospitality, Oil &Gas, Utilities, Telecom.

CERTIFICATIONS

Project Management Professional (PMP) – Lic # 1452922, Starting Aug 2011 to Aug 2020
SAFe Agilist – Lic # 76372043-6110, Valid until Apr 2019
SAFe 4.5 Program Consultant (SPC4) – Lic # 60825470-7052, Valid until Apr 2019
Certified Scrum Professional (CSP) Lic # 000395946 Valid until Feb 2020
Certified Scrum Master (CSM) – Lic # 000395946 Valid until Feb 2020
Certified Scrum Product Owner (CSPO) – Lic # 000395946 Valid until Feb 2020
ITILV3 – Lic # 02851825-01-LDN5 No expiration
Six Sigma Green Belt – No Expiration

PROFESSIONAL E XPERIENCE

SOUTH JERSEY INDUSTRIES Folsom, NJ

Sr. Program Management Consultant – Acquisition and Integration Apr 2018 – Date
 Provided an overall direction for the technology integration of two new companies with South Jersey
Industries (SJI). Develop Integration plan and define governance for the Technology Integration Team.
 Created a project roadmap based on understanding of business objectives and alignment with business
priorities.Turn roadmaps into actionable work for delivery through Scaled Agile Framework.
 Ensured robust stakeholder management and engagement through Agile practices and communications.

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ABHISHEK RANJAN, MBA, PMP®, SPC 4.5 SAFe® SA, CSP, CSM, CSPO, ITIL V3

 Lead cross-functional meetings and foster teamwork (Internal and external clients, vendors, functional areas
and project development teams)

CHESAPEAKE UTILITIES CORPORATION Dover, DE

Sr. Program Management Consultant Mar 2017 – Mar 2018
 Developed and ensured application of program management policies and guidelines for all Information
Systems and Technology projects.
 Managed multiple projects, serving as an escalation point for issues, risks, stakeholder expectation
alignment, business case, resources, finances and project performance.
 Evangelized Agile framework for 2 major business transformation projects, which included Wells Fargo’s
Wholesale Treasury Services team for managing their service offerings for Chesapeake Utilities.
 Supervised a multi-million Datacenter migration for two major business units.

McGraw HILL-EDUCATION Monterey, CA

Digital Program Management Consultant Apr 2015 – Feb 2017
Digital Transformation Program Manager for education industry leader with services comprised of shelf and
customized assessment solutions. Managed complete scope and schedule of all allocated product contracts with
multiple customers for $45M annual TCV. Orchestrated program reviews and planning meetings with multiple teams.
 Helped capture $10M in annual savings by initiating digital transformation of products and services.
 Drove the implementation of SAFe Lean Agile process across major portfolio.
 Key liaison between business and project teams, and managed all stakeholder communication.
 Successfully implemented Agile transformation strategy in a large complex environment, coaching customer
and project teams on key agile principles.

BRILLIO (A COLLABERA SUBSIDIARY) Charlotte, NC / McLean, VA / Los Angeles, CA

Program Manager Apr 2013 – Feb 2015
Directed program planning and execution for fast-growing, end-to-end information technology services and solutions
provider. Oversaw daily progress of Agile development projects and release initiatives. Coached and led team of
multidisciplinary personnel. Built trust and partnerships with key client leadership. Facilitated Scrum process including
daily stand-us, spring planning, backlog grooming and sprint reviews. Set goals for product development processes.
 Program Manager, Southern California Gas Company (Aug’2014 – Feb’2015): Provided delivery oversight for
global teams based out of U.S. and India for $7M migration project resulting in $3M annual client savings.
 Program Manager, Wells Fargo and Freddie Mac (Apr’2013 – Jul’2014): Architected new concept for
Wholesale group of Wells Fargo extending few services of the Commercial Electronic Office (CEO) portal.
Collaborated with various stakeholders in Wells Fargo Mortgage business unit around core architecture for
developing center of excellence around IBM BPM for ensuring smooth integration of 175 applications
(Wachovia with Wells Fargo). Led a brand new multi department implementation of SharePoint’s Document
Management System in Freddie Mac

GAVS TECHNOLOGIES Princeton, NJ

Engagement Manager May 2012 – Mar 2013
Served as client engagement Leader for technology services and solutions firm. Primary Program and Engagement
manager for John Wiley and Sons under multi-year initiative called as ‘The Transforming Our Processes and Systems.”
 Supported rollout of three major transformation programs: Dynamic Content Management, Digital
Distribution and Foundational Technology Programs.

MARLABS, INC. Piscataway, NJ / Reston, VA

Program Manager – Toys ‘R Us, T-Mobile & Gate Gourmet Mar 2008 – Apr 2012
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ABHISHEK RANJAN, MBA, PMP®, SPC 4.5 SAFe® SA, CSP, CSM, CSPO, ITIL V3

Controlled all facets of program development and growth for high-level client partnership. Cultivated and
strengthened relationships with organizational principles to drive client engagement services and solution
implementations. Directed product penetration and consulting services in strategic company projects.
 Grew a $150K Gate Gourmet project into annual $12M account by supervising development of cutting-edge
integrated application in the catering services industry (led an onsite- offshore team of 150 staff members).
 Expanded a Warehouse Management System upgrade for Toys ‘R’ Us resulting in savings of $1.5 M.
Integrated multiple applications in T-Mobile making it platform independent.

TATA CONSULTANCY SERVICES LTD Global

Project Manager/Lead, Halliburton, Citigroup, Nielsen, Motorola and Nokia Sept 1999 – Aug 2006
Executed consultative engagements with prominent corporations within $16B industrial consulting conglomerate.
Collaborated closely with client executive leadership to gather, analyze and translate key insights into actionable
strategies. Mentored and led project teams against aggressive requirements.
 Project Manager, Halliburton (Houston, TX; 2004 – 2006): Spearheaded $1.3M single POC project, resulting in
attainment of 5-year, $60M development and enhancement contract.
 Project Manager, Citigroup (Dallas, TX; 2003 – 2004): Led team of 21 for enhancement of loss-making Cards
Analytical Model application for Citigroup; achieved profitability by $2.4M via 24X7 model.

EDUCATION

MBA, Finance & Strategy, Hult International Business School, Boston, MA Aug 2006 to Sept 2007
BS, Electrical Engineering, National Institute of Technology, Silchar, India May 1995 to May 1999

T ECHNICAL E XPERTISE

Tools: Clarity, Jira, Confluence, MS-Project, Planview, Rally, SFDC, AWS and SharePoint
Methodologies: Waterfall, Agile – SCRUM, XP, SAFE 4.0, TDD, OOAD, RUP and JAD

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