Roy S.

Alexander
630 Terrybrook Court
Winston-Salem, N.C. 27104
(336) 760-3135
ra996986@westpost.net
Core Strengths:
Value positive relationships with colleagues, vendors, and customers
Creative strategic problem solving
Large project coordination
High level negotiating skills
Experienced financial planning

Education
Bachelor of Science - History Education - 1974
Georgia College and State University, Milledgeville, Ga.
Associate in Science - 1972
Andrew College, Cuthbert, Ga.
Life Underwriter Training Council - LUTCF (Fellow) Designation - 1985
American College of Life Underwriters
Additional Studies - Financial Services:
National Association of Security Dealers - Registered Representative - 1988
Series 6 and 63 - New England Securities
Chartered Life Underwriter Studies:
Investing and Financial Systems - 1987
Economics - 1988
Business Life Insurance - 1990
Additional Studies - Construction (Civil):
North Carolina Department of Transportation - Fundamental Engineering Principles
- 1996-98
Engineering Mathematics and Principles
Certifications in Asphalt and Concrete
Construction Performance and Productivity - 1981
(Mike Cashton and Associates) Georgia Power Company
Construction Safety: Systems and Methods - 1979
Occupational Safety and Health Administration with North Georgia Building and Tr
ades Assn

Page 2 Alexander
Employment History:
Maritz Research
Mystery Shopper - Independent Contractor
February 2010 to Present
Bank of America Greensboro, North Carolina
Senior Collector 2008 2009
Starbucks Coffee Co. - Winston-Salem, North Carolina
Barista - September, 2007 to 2008
American Express Company 1998 - 2006 Greensboro, North Carolina - Card Opera
tions - Telephone Service Center - Representative I, Interactive Service Unit, S
ervice Recovery Team
North Carolina Department of Transportation 1994 - 1998 - Construction Dep
artment - Division Nine - Engineering Technician I Surveyor/Instrument Person, C
ivil Inspection, Materials Inspection
New England Financial (Met Life) 1985 1994
Partner, Financial and Asset Man
agement - Columbus, Ga.
Sale of Life and Health Insurance, Retirement Plans, Mutual Funds, Disa
bility Income Insurance, Financial Strategies and Planning
Georgia Power Company 1977-1984 -
Construction Department - Civil Ins
pection and Project Staff - Atlanta, Ga.
Assistant Project Inspector (Supervision), Project Staff - Performance and Prod
uctivity
Metropolitan Life Insurance Company 1974 - 1976 - Sales Representative - Maco
n, Ga

Career Experience:
Primary Responsibilities and Skills Included:
Construction (Civil)
Supervision and Evaluation of 90+ craftsmen
Project staff for production, productivity, and performance
Project completion responsibilities, Scheduling, Progress and safety reporting
Quality control - field and lab, Surveyor/Inspector
Financial Services
Financial strategies for Life Insurance, Taxation, and Retirement Planning
Worked closely in underwriting process, specializing in diabetes, nephritis, and
hypertension
Business Continuation Planning - Life and Disability Income
Sale of mutual funds, Presented seminars on Charitable Giving, Retirement, and E
state Tax Planning
Customer Service
Interactive (Computer) Service Unit and Security Focus Group
Service Recovery Team (Account Supervisor)
Fast Data and PIN Reset, Demonstrated product development ability
Authorizations, New Service Introduction for Electronic Payment (Telephone/Compu
ter)