A B C D E F

1 Question Option 1 Option 2 Option 3 Option 4 Answers

A field of study that investigates the impact that individual, group and Organizational Change Organizational Behavior Organizational Stress Psychology
2
2 structure have on behavior within organization is known as
Organization Behavior is An interdisciplinary Having Limited focus Closed system approach Negative approach
1
3 approach
4 Who has explained the Scientific Mangement F.W.Taylor Abram Maslow Henry Fayol Peter Drucker 1
5 Who is called as the Father of Scientific Mangement F.W.Taylor Abram Maslow Henry Fayol Peter Drucker 1
6 Who has demonstrated the concept of Hawthorne studies F.W.Taylor Abram Maslow Henry Fayol Elton Mayo 4
The first phase of Hawthorne studies is known as Illunimation studies Bank Wiring room Relay Assembly studies Chemical Study
1
7 studies
8 Who has demonstrated the concept of Theory X and Y Abram Maslow Henry Fayol Elton Mayo Douglas McGregor's 4
Following are the priciples of scientific Management excpet Describe and bread down Restrict behavioral Use 'time and motion' Use of Chemical process
the task to its smallest alternatives facing worker- studies
4
unit remove worker discretion
9 in planning
Hawthorne studies were conducted to find New chemical formula Radiation effect Black effect to determine the
relationship between
4
work environment and
10 productivity.
11 Hawthorne studies were conducted at Delhi Singapore Chicago Washington 3
12 Hawthorne studies has been started in following year 1999 1997 1920 1940 3
13 A Piece Rate Incentive system has been introduced by F.W.Taylor Abram Maslow Henry Fayol Elton Mayo 1
Organization structure primarily refers to how activities are how resources are the location of the policy statements
coordinated & controlled allocated departments and office developed by the firm 1
14 space
“------------ are social inventions for accomplishing goals through group Management Organization Leadership Behavior
2
15 efforts”
16 Organization Behavior is not a /an A separate field of study Applied science Normative science Pessimistic approach 4
17 Which of the following forms the basis for the autocratic model of OB Obedience Authority Power Dependence on boss 3
Which of the following is not correct for the organisational behaviour? Organisational behaviour Organisational behaviour Organisational behaviour “Organisational behaviour
is an integral part of is a disciplinary approach helps in analysis of is goal-oriented 2
18 management behaviour
19 Following factors affect the OB except People Structure Technology Home 4
20 OB is mainly concerned with the study of __________at work. human behavior Animal Behaviour Chemical process Biological process 1
21 Organizations is______ Social System Physical system Chemical process Closed system 1
Select the style of workplace conflcit, implies_ Lets put our heads
22 together Both way Part Way Your way My Way 1
During workplace conflict if you are getting something in exchange,
what next step to take if you are naturally assertive show what exaclty Try to gain ground, you contractualliy bound
23 you would do? List him your wishes have ceded be cooperative him 2
Select the best approach when short term conflcit resolution is needed cede to others
24 in an workplace conflict? collaberate stand your ground sidestep requirement 1
Outline a role-set is the range of contacts with whom an individual in a
25 particular role ? Shaper Plant Team Worker Specialist 2
Identify The team-role which is likely to demonstrate such positive
qualities as strategic vision and accurate judgement but may also be
26 overly critical ? Specialist Shaper Team Worker Monitor-Evaluator 4
Identify the external sounds present in the channels of communication
Noise Semantic problems Cultural barriers Over communication
27 from followings. 4
Select from the followings which of these should not be avoided for
Noise Planning Semantic problems Wrong assumptions
28 effective communication? 2
take a long walk and
Select the best way to protect the body from the harmful effects of take your anger out on bottle up your
29 stress. learn how to avoid it learn how to manage it inanimate objects frustration. 2
Identify type of employee resistance aims at ensuring the complete
30 failure of change initiatives of the organization? positive resistance negative resistance passive resistance active resistance 2
Identify workers' acceptance of change is characteristic of what type of
31 culture? Team culture Collaborative culture Group culture Collective culture 2
Choose the term for an organisation that adapts to changes in the
environment by quickly responding to shifts in supply and demand Opportunistic Enterprising International
32 conditions? organisation organisation organisation Agile organisation 4

The organization scores The organization's

low on the degree of management is highly The organization's The organization is
33 Culture is most likely to be a liability when ____ formalization. efficient. environment is dynamic highly centralized. 1
____ is a process that helps new employees adapt to the prevailing
34 organizational culture. Formalization Socialization Social loafing Satisficing 2

The -------remarks “people fear technological unemployment, reduced

work hours, demotion, reduced wages and reduced incentives and
35 resist change.” are the reasons for resistance of change Kert Lewin Keith Davis Abraham Maslow Peter Drucker 2
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The following are the examples of individual resistance to change
36 except----------------------- Economic reason Social Reason Psychological reason Globelization 4
The centrality of an attitude reflects: a person’s degree of the extent to which an the extent to which an the attitude’s resistance to
negative or positive feelings attitude is related to a attitude is part of a person’s change 3
37 about an object. person’s other attitudes. concept of self.
The ego-defensive function of an attitude: helps a person adjust to helps an person defend allows satisfaction to be helps a person mentally
his/her world. his/her self-image. derived from expressing structure and organise
central values his/her world, to make it 2

38 more predictable.
Cognitive dissonance occurs when: the attitude to an object and the attitude to an object when a person has no when a person is unsure of
the behaviour towards it are and the behaviour towards it attitude towards an object. his/her attitude to an object
consistent. are inconsistent. 1

39
The thing which is conception,explicit or implicit, distinctive of an individual or Perception Attribute Value Belief
characteristic of a group, of the desirable which influences the selection from 3
40 available mode, means and ends of action.
The thing which refers to the magnitude or degree of favorableness or Attitude Valence Attribute Belief
2
41 unfavourableness toward the object/event is
The scale where the statement will be both favourale and unfavaorable is called Likert's scale Thurstone's scale Bogardus's social distance Guttman scale
2
42 scale
43 The guttman scale was discovered in the year 1945 1940 1950 1974 3
44 Likert scale consist of how many boxes One Two Five Four 3
_____ describes a positive feeling about your job resulting from an evaluation of its enlargement satisfaction engagement involvement
2
45 characteristics.
The concept that orgaization are becoming more hetrogeneous in terms of Psychology Work Diversity Anthropology All of these
2
46 gender,race ethnicity and inclusion of others diverse group is
In OB studies which of the following determinant of behaviour in Indivudual Group Structure All of these
4
47 organization
Which of the following field contribute to OB mainly at the individual level Psychology Social Psychology Anthropology All of these
4
48 analysis ?
49 Which of the field contribute to OB ? Psychology Social Psychology Anthropology All of these 4
50 The model of organizational behaviour are Autocratic Model Custodial Model Supportive Model All of these 4
Which of the following is most closely associated with Henri Fayol? Hawthorne Studies Time and Motion Study Iron Cage Classical Management
4
51 School
An interdisciplinary field dedicated to the study of how individuals and A)sociology. B)cultural anthropology. psychology. organizational behaviour.
4
52 groups tend to act in organizations is called
Organizational behaviour incorporates two distinct features which are: interdisciplinary and interdisciplinary and explanatory and interdisciplinary and
2
53 scientific explanatory systematic systematic
Which one of the following is not a level at which social science research individual group managerial collective
4
54 can be carried out in relation to organizations?
One of the following is NOT representative of some of the variables on size, location and management style, structure, scope of location, age and
which organizations differ, which is it? industry government policy and operations and age technology 2
55 chance
Which of the following best describes the term stakeholder in relation to any group or individual owner or person with a employee or other customer or supplier
organizations? with an interest in the financial stake in the person dependant on the 1
56 organization business organization
One of the following is NOT representative of some of the reasons career, opportunity and lifestyle, expectation and
underlying why managers need organizations to exist, which is it? habit status, power and self- career status, power and 1
57 interest lifestyle
Which of the following is not one of the characteristics of the critical reflexive. embedded. supports the status quo. multi-dimensional.
3
58 perspective on the study of organizations?
A significant contribution of Chester Barnard was the concept of________ organization as a co- total quality traditional theory of
2
59 bureaucracy. operative system management. authority.
____________ is useful in measuring, understanding and changing attitude, Psychology Social Psychology Anthropology All of these above
communication pattern, the way in which group activities can satisfy 2
60 individual need and in group decision making process.
Bureaucratic organizations approach was a subfield within ____. administrative systems theory scientific management human relations school
1
61 management
In_____________ the manager has the power to command his subordinate Custodial Model Autocratic Model Anthropology All of these
to do a specific job. Management believes that it knows what is best for an
1
organziation and therefore,employees are required to follow their orders.
62
The Industrial Revolution that started with the development of steam Eighteenth Twenty Nineteen Twenty First
power and the creation of large factories in the late --------------- Century 1
63
The first phase of the Hawthorne work is --------------- Illumination Experiments: Relay Room Experiments: Mass Interviewing Bank wiring room study
1
64 Program
65 Theory X and Theory Y was given by Douglas McGregor Ure Taylor Mayo 1
66 A Piece Rate Systems was stated by---------------- Douglas McGregor Ure Taylor Mayo 3
67 Hawthorne experiment was conducted by---------------- Douglas McGregor Ure Taylor Mayo 4
68 Hawthorne experiment was conducted at ---------------- Western Electric Co. East India Company Tata Motors Ford Motors 1
69 The study of organizational behavior is concerned with: Organizational Change Organizational Behavior Organizational Stress All of above 2
70 The key factors affecting Organizational Behaviour are People Structure Environment All of above 4
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The study of Organization Behavior has certain basic assumptions An industrial enterprise is These people must be The goals of the All of above
an organization of people motivated to work employee and the
4
effectively employer may not
71 necessarily coincide
72 Who has given the four diifferent models of OB Abraham Maslow Keith Davis Douglas Mcgregor Peter Drucker 2
OB's current state of investigation and study is best described as: All of OB is based on There is little OB is practically based on Cause-effect principles,
universal truths proposed disagreement among OB situational or contingency which tend to apply to all
by academics, researchers and scholars conditions driven by situations, have been
researchers and as to the current state. leadership style. isolated.
practitioners. Political 3
forces have a tendency to
influence the study of OB
and, hence, skew
73 resulting conclusions
“field of study that investigates the impact that individuals, groups, and Organizational Behaviour Motivation Perception None of above
structure have on behavior in organizations for the purpose of applying 1
74 such
Organization Behavior is An interdisciplinary A humanistic approach Total system approach All of these
4
75 approach
76 Which of the following is/are the key features of organization Social invention Accomplishing goals Group efforts All of these 4
A study of human behavior in organizational settings is Individual behavior Group behavior Organizational behavior None of these
3
77
Psychology’s major contributions to the field of organizational behavior the level of the group the level of the individual the level of the the level of the culture
2
78 have been primarily at what level of analysis? organization
An OB study would be least likely to be used to focus on which of the an increase in a fall in productivity in a decrease in sales due to an increase in theft by
following problems? absenteeism at a certain one shift of a growing foreign employees at a retail 3
79 company manufacturing plant competition store
Which behavioural science discipline is most focused on understanding Sociology social psychology Psychology anthropology
3
80 individual behaviour?
The science that seeks to measure, explain, and sometimes change the Psychiatry Psychology Sociology organizational behavior
2
81 behaviour of humans and other animals is known as
Which of the following fields has most helped us understand differences in Anthropology Psychology political science operations research
1
82 fundamental values, attitudes, and behaviour among people?
How is the science of organizational behaviour different from sciences such OB accepts intuitive Much of the data used in OB does not seek unifying Most people have
as physics and chemistry? explanations of OB is collected by underlying principles for preconceived notions
phenomena it studies scientists working in the phenomena it about the phenomena 4
different, but related, studies. studied by OB
83 fields
Which of the following statements is true about the term "ability", as the It refers to an individual’s It is a current assessment It refers exclusively to It refers exclusively to
term is used in organizational behaviour? willingness to perform of what an individual can intellectual skills. physical skills
2
various tasks. do.
84
The study of group processes in the organizational behaviour has largely Psychology Sociology Anthropology Social Studies
1
85 been derived from what field of study?
_____ is the process by which individuals organize and interpret their Perception Intuition Analysis Self-serving bias
sensory impressions. 1
86
What do we call it when we judge someone on the basis of our perception? Stereotyping Categorizing Halo effect Prototyping
1
87
The cognitive process through which an individual selects, organizes but Perception Selective Perception Projection Mis-Perception
1
88 misinterpretsenv ironmental stimuli is known as_________
89 What is the external attention factors affecting Perception Intensity Past Learning Education Perciver attitude 1
90 What is the internal set factors affecting Perception Psychological need Intensity Novelty and familiarity Motion 1
Following thing must be done to have quick perception except Increase your own Be aware of the effect you Be visible at strategic React emotionally to the
4
91 awareness have on others moments feedback you receive
_____ is the sum total of ways in which an individual reacts to and interacts Moods Values Personality Attitudes
3
92 with others.
93 _____ are enduring characteristics that describe an individual's behavio Personality traits Individual dimensions Value systems Terminal values 1
The _____ is the most popular typology of personality traits. Hofstede Cultural Profile Holland Code Big Five Model Myers-Briggs Type
Indicator 4
94
_____is the degree to which individuals like or dislike themselves, whether Emotional bias Machiavellianism Job satisfaction Core self-evaluation
they see themselves as capable and effective, and whether they feel they are 4
95 in control of their environment.
_____ is the tendency to be pragmatic, emotionally distant, and exploitative. Emotionally maturity Low self-esteem High self-esteem Machiavellianism
4
96
An individual who is able to adjust his/her behavior to external factors is a Machiavellianism locus of control Type A self-monitor
4
97 high _____
Those who have a _____ personality are perpetually involved in a struggle to self-monitor Type A Type B Machiavellian
2
98 do more and more activities in less time
99 The value attribute that specifies importance is known as ____ mode of conduct end state intensity freedom 3
100 The psychoanalytic theory of Personality has been explained by Sigmund Freud Adolf Hitler F.W.Taylor Henry Fayol 1
101 Scientific Management approach is developed by Elton Mayo Henry Fayol F.W. Taylor A. Maslow 3
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102 Who proposed “ bureaucratic structure” is suitable for all organization Elton Mayo Henry Fayol F.W. Taylor Max Weber 4
“Hawthrone experiment” which was a real beginning of applied research in OB was Elton Mayo Henry Fayol F.W. Taylor Max Weber
1
103 conducted by
104 Process or administrative theory of organization is being given by Elton Mayo Henry Fayol F.W. Taylor Max Weber 2
Whose concept states that interpersonal and human relations may lead to Elton Mayo Henry Fayol F.W. Taylor Max Weber
1
105 productivity
106 What does OB stands for Organizational Business Organizational Behaviour Organizing Behaviour Organizing Business 2
Which of these is a core underlying discipline that informs organizational behaviour? Motivation Sociology Teamwork Leadership
2
107
Which of the following is not an example of bureaucratic functioning in Paperwork and record- Hierarchical organizational Advertising and marketing Policies, rules, and
3
108 organizations? keeping structure brochures procedures
109 Today’s organization are Open system Closed system Open as well as closed None of these 1
Which of the following is a process theory? Achievement Motivation Performance - satisfaction ERG theory Two factor theory
2
110 theory model
111 Which of the following option, is an important term used in the theory? Inputs Promotion Working condition Responsibility 1
112 Who has explained the three step model for change Kert Lewin Elton Mayo Sigmund Freud Alderfer 1
Which type of motivation is associated with activities that are rewarding or Intrinsic motivation Extrinsic motivation State motivation Trait motivation
1
113 satisfying in themselves?
The three stages of the change process are: unfreezing, Freezing and adjustment, unfreezing, and adjustment, unfreezing, and adjustment, re-adjustment,
refreezing. refreezing. re-adjustment. and unfreezing. 1
114
115 Which organization theory can be understood by IF and THEN relationship System approach Contingency approach Process approach Scientific approach 2
116 Individual who achieve the goal through others people is /are Individual Group Manager All of these 3
A continuously coordinated social unit, composed of two or more people that Organization change Organization Organization stress All of these
2
117 function on a relatively continuous basis to achieve a common goal is
118 Which one give management skill? Robert Katz Organization Organization stress All of these 1
119 Management Skill is concerned with Technical Skill Human skill Conceptual skill All of these 4
Expectations that
increased effort to
One contingency model of leadership is the path-goal theory. This The necessary direction, Whether path-goal achieve an improved
suggests that an individual‘s motivation is dependent on guidance, training and relationships are Their effective level of performance
120 _____________________. support being provided clarified performance will be successful 3
The ----------- is the social invention for accomplishing goals through
121 group efforts Management Organization Leadership Behaviour 3
122 The ------- is the non specific response of body to the situation joy Happiness Sadness Stress 4
123 Communication is the task of imparting _______ Training Information Knowledge Message 2
The----------is the attractiveness of the members towards the group or
124 resistance to leave it Group norms Group behavior Group cohesiveness Group structure 3
The ability and willingness of group members to set goals and work
125 toward their accomplishment is ------- Group norms Group behavior Group Maturity Group structure 3
Conflict that occurs among employees following a merger is usually
126 caused by different values and beliefs. TRUE FALSE 2
The higher the level of task interdependence, the higher the risk of
127 conflict. TRUE FALSE 1
ERG theory includes a frustration-regression process whereby those
who are unable to satisfy a higher need become frustrated and regress
128 back to the next lower need level. TRUE FALSE 1
Employees with a low need for achievement perform their work better
129 when money is used as a financial incentive. TRUE FALSE 1
130 The energy is the mesure of element in motivation for drive TRUE FALSE 1
131 A manager shouting at his subordinate is a illustration of regrssion TRUE FALSE 1
people's expressed attitudes predict their average behavior much better
1
132 than their behavior in a specific situation TRUE FALSE
People who are made self-conscious by looking into a mirror act more
1
133 in line with their attitudes TRUE FALSE
Social Learning theory stresses on the change of behavior through
134 learning from several sources. TRUE FALSE 1
135 Most companies have training programs in ethical behavior. TRUE FALSE 1
A field of study that investigate the impact that individual,group and sructure have Organization change Organizational Behaviour Organiztion stress All of these
2
136 on behaviour within organziation is known as
This model focuses better employee satisfaction and security ,Under this model Custodial Model Social Anthropology Anthropology All of these
1
137 organizations satisfy the security and welfare needs of employees.
Which of the following is a reason that the study of organizational behaviour is Human behavior does not Human behavior is not Human behavior is not Human behavior is rarely
useful? vary a great deal between random consistent predictable 2
138 individuals and situations.
What is the most relevant application of perception concepts to OB? the perceptions people form the perceptions people form the perceptions people form the perceptions people form
about each other about their employer about their culture about society 1
139
Which of the following is a top-down factor that affects attention and selection? Personality. Novelty. Familiarity. Colour.
1
140
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The process by which you become aware of messages through your sense is called Organization Sensation Interpretation-Evaluation Perception
4
141
142 Following is the external factor affecting process of perception Psychological need Intensity self acceptance Personality 2
The perception process demonstrates the integration of our: Conscious self, unconscious Environment, conscious self Unconscious self, physiology Physiology, environment and
self and physiology and unconscious self and environment conscious self 2
143
144 Which of the following is not an example of common stereotyping? Age Politics Social Perceptual 4
The subsequent activities that take place in the perceptual process after a stimulus Perceptual organization Perceptual context Subminimal perception Situation
1
145 received is called.
is
In perceiving stimuli or phenomena, the tendency is to keep certain phenomena in Perceptual organization Perceptual context Subminimal perception Figure-ground
4
146 focus and other phenomena in background is called
147 Following are the external atteention factors of Perception excepts--------- Intensity Contrast Motion Personality 4
The ---------deals with the basic behavior of an individual, caused by his physiological Intensity Motion contrast Sensation
functions. 4
148
Though people are exposed to several stimuli , they tend to select only a few at a Perceptual selectivity Social Perception Stereotyping self presentation
1
149 given point of time, this is -------
An individual tends to group several stimuli together into a recognizable pattern is Social Perception Stereotyping self presentation Perceptual Grouping
4
150 called -------------