Question Option 1 Option 2 Option 3 Option 4 Answer

s
A field of study that Organizational Organizational Organizational Stress Psychology
investigates the impact that Change Behavior
individual, group and
2
structure have on behavior
within organization is
known as
Organization Behavior is An interdisciplinary Having Limited Closed system Negative approach
approach focus approach 1
Who has explained the F.W.Taylor Abram Maslow Henry Fayol Peter Drucker
1
Scientific Mangement
Who is called as the Father F.W.Taylor Abram Maslow Henry Fayol Peter Drucker
1
of Scientific Mangement
Who has demonstrated the F.W.Taylor Abram Maslow Henry Fayol Elton Mayo
concept of Hawthorne 4
studies
The first phase of Illunimation studies Bank Wiring room Relay Assembly Chemical Study
Hawthorne studies is studies studies 1
known as
Who has demonstrated the Abram Maslow Henry Fayol Elton Mayo Douglas McGregor's
4
concept of Theory X and Y
Following are the priciples Describe and bread Restrict behavioral Use 'time and motion' Use of Chemical
of scientific Management down the task to its alternatives facing studies process
excpet smallest unit worker-remove 4
worker discretion in
planning
Hawthorne studies were New chemical Radiation effect Black effect to determine the
conducted to find formula relationship between
work environment 4
and productivity.
Hawthorne studies were Delhi Singapore Chicago Washington
3
conducted at
Hawthorne studies has been 1999 1997 1920 1940
3
started in following year
A Piece Rate Incentive F.W.Taylor Abram Maslow Henry Fayol Elton Mayo
system has been introduced 1
by
Organization structure how activities are how resources are the location of the policy statements
primarily refers to coordinated & allocated departments and developed by the firm 1
controlled office space
“------------ are social Management Organization Leadership Behavior
inventions for
2
accomplishing goals
through group efforts”
Organization Behavior is A separate field of Applied science Normative science Pessimistic approach
4
not a /an study
Which of the following Obedience Authority Power Dependence on boss
forms the basis for the 3
autocratic model of OB
Which of the following is Organisational Organisational Organisational “Organisational
not correct for the behaviour is an behaviour is a behaviour helps in behaviour is goal- 2
organisational behaviour? integral part of disciplinary analysis of behaviour oriented
 management approach

Following factors affect the People Structure Technology Home

4
OB except
OB is mainly concerned human behavior Animal Behaviour Chemical process Biological process
with the study of 1
__________at work.
Organizations is______ Social System Physical system Chemical process Closed system 1
Select the style of
workplace conflcit,
implies_ Lets put our
heads together Both way Part Way Your way My Way 1
During workplace
conflict if you are getting
something in exchange,
what next step to take if
you are naturally Try to gain
assertive show what List him your ground, you have contractualliy
exaclty you would do? wishes ceded be cooperative bound him 2
Select the best approach
when short term conflcit
resolution is needed in an cede to others
workplace conflict? collaberate stand your ground sidestep requirement 1
Outline a role-set is the
range of contacts with
whom an individual in a
particular role ? Shaper Plant Team Worker Specialist 2
Identify The team-role
which is likely to
demonstrate such
positive qualities as
strategic vision and
accurate judgement but
may also be overly
critical ? Specialist Shaper Team Worker Monitor-Evaluator 4
Identify the external
sounds present in the
channels of
communication from Semantic Over
followings. Noise problems Cultural barriers communication 4
Select from the
followings which of
these should not be
avoided for effective
communication? Noise Planning Semantic problems Wrong assumptions 2
Select the best way to take your anger out take a long walk
protect the body from the learn how to avoid learn how to on inanimate and bottle up your
harmful effects of stress. it manage it objects frustration. 2
Identify type of
employee resistance aims
at ensuring the complete
failure of change
initiatives of the negative
organization? positive resistance resistance passive resistance active resistance 2
Identify workers'
acceptance of change is
characteristic of what Collaborative
type of culture? Team culture culture Group culture Collective culture 2
Choose the term for an
organisation that adapts
to changes in the
environment by quickly
responding to shifts in
supply and demand
conditions?
Opportunistic Enterprising International
organisation organisation organisation Agile organisation 4

The organization
scores low on the The organization's The organization's
Culture is most likely to degree of management is environment is The organization is
be a liability when ____ formalization. highly efficient. dynamic highly centralized. 1
____ is a process that
helps new employees
adapt to the prevailing
organizational culture. Formalization Socialization Social loafing Satisficing 2
The -------remarks
“people fear
technological
unemployment, reduced
work hours, demotion,
reduced wages and
reduced incentives and
resist change.” are the
reasons for resistance of
change Kert Lewin Keith Davis Abraham Maslow Peter Drucker 2
The following are the
examples of individual
resistance to change Psychological
except----------------------- Economic reason Social Reason reason Globelization 4
The centrality of an attitude a person’s degree of the extent to which the extent to which an the attitude’s
reflects: negative or positive an attitude is related attitude is part of a resistance to change
3
feelings about an to a person’s other person’s concept of self.
object. attitudes.
The ego-defensive function of helps a person adjust helps an person allows satisfaction to be helps a person mentally
an attitude: to his/her world. defend his/her self- derived from expressing structure and organise
image. central values his/her world, to make 2
it more predictable.
Cognitive dissonance occurs the attitude to an the attitude to an when a person has no when a person is
when: object and the object and the attitude towards an unsure of his/her
behaviour towards it behaviour towards it object. attitude to an object 1
are consistent. are inconsistent.
The thing which is Perception Attribute Value Belief
conception,explicit or implicit,
distinctive of an individual or
characteristic of a group, of
3
the desirable which influences
the selection from available
mode, means and ends of
action.
The thing which refers to the Attitude Valence Attribute Belief
magnitude or degree of
favorableness or 2
unfavourableness toward the
object/event is
The scale where the Likert's scale Thurstone's scale Bogardus's social Guttman scale
statement will be both distance scale
2
favourale and unfavaorable is
called
The guttman scale was 1945 1940 1950 1974
3
discovered in the year
Likert scale consist of how One Two Five Four
3
many boxes
_____ describes a positive enlargement satisfaction engagement involvement
feeling about your job
2
resulting from an evaluation
of its characteristics.
The concept that Psychology Work Diversity Anthropology All of these
orgaization are becoming
more hetrogeneous in
2
terms of gender,race
ethnicity and inclusion of
others diverse group is
In OB studies which of the Indivudual Group Structure All of these
following determinant of 4
behaviour in organization
Which of the following field Psychology Social Psychology Anthropology All of these
contribute to OB mainly at
4
the individual level
analysis ?
Which of the field Psychology Social Psychology Anthropology All of these
4
contribute to OB ?
The model of Autocratic Model Custodial Model Supportive Model All of these
organizational behaviour 4
are
Which of the following is Hawthorne Studies Time and Motion Iron Cage Classical
most closely associated Study Management School 4
with Henri Fayol?
An interdisciplinary field A)sociology. B)cultural psychology. organizational
dedicated to the study of anthropology. behaviour. 4
how individuals and groups
tend to act in organizations
is called

Organizational behaviour
incorporates two distinct interdisciplinary and interdisciplinary explanatory and interdisciplinary and 2
features which are: scientific and explanatory systematic systematic
Which one of the following individual group managerial collective
is not a level at which social
science research can be 4
carried out in relation to
organizations?
One of the following is NOT size, location and management style, structure, scope of location, age and
representative of some of industry government policy operations and age technology
the variables on which and chance 2
organizations differ, which
is it?
Which of the following best any group or owner or person employee or other customer or supplier
describes the term individual with an with a financial person dependant on
1
stakeholder in relation to interest in the stake in the the organization
organizations? organization business
One of the following is NOT career, opportunity lifestyle, expectation
representative of some of and habit status, power and and career status, power and
the reasons underlying why self-interest lifestyle
1
managers need
organizations to exist,
which is it?
Which of the following is reflexive. embedded. supports the status multi-dimensional.
not one of the quo.
characteristics of the 3
critical perspective on the
study of organizations?
A significant contribution organization as a total quality traditional theory of
of Chester Barnard was the bureaucracy. co-operative management. authority.
concept of system
____________ is useful in Psychology Social Psychology Anthropology All of these above
measuring, understanding
and changing attitude,
communication pattern,
the way in which group 2
activities can satisfy
individual need and in
group decision making
process.
Bureaucratic organizations administrative systems theory scientific human relations
approach was a subfield management management school 1
within ____.
In_____________ the Custodial Model Autocratic Model Anthropology All of these
manager has the power to
command his subordinate
to do a specific job.
Management believes that
1
it knows what is best for an
organziation and
therefore,employees are
required to follow their
orders.
The Industrial Revolution Eighteenth Twenty Nineteen Twenty First
that started with the
development of steam
1
power and the creation of
large factories in the late --
------------- Century
The first phase of the Illumination Relay Room Mass Interviewing Bank wiring room
Hawthorne work is ---------- Experiments: Experiments: Program study 1
-----
Theory X and Theory Y was Douglas McGregor Ure Taylor Mayo
1
given by
A Piece Rate Systems was Douglas McGregor Ure Taylor Mayo
3
stated by----------------
Hawthorne experiment Douglas McGregor Ure Taylor Mayo
was conducted by------------ 4
----
Hawthorne experiment Western Electric Co. East India Company Tata Motors Ford Motors
was conducted at ------------ 1
----
The study of organizational Organizational Organizational Organizational Stress All of above
2
behavior is concerned with: Change Behavior
The key factors affecting People Structure Environment All of above
Organizational Behaviour 4
are
The study of Organization An industrial These people must The goals of the All of above
Behavior has certain basic enterprise is an be motivated to employee and the
assumptions organization of work effectively employer may not 4
people necessarily coincide
Who has given the four Abraham Maslow Keith Davis Douglas Mcgregor Peter Drucker
2
diifferent models of OB
OB's current state of All of OB is based on There is little OB is practically Cause-effect
investigation and study is universal truths disagreement based on situational principles, which
best described as: proposed by among OB or contingency tend to apply to all
academics, researchers and conditions driven by situations, have been
researchers and scholars as to the leadership style. isolated.
practitioners. current state. 3
Political forces have
a tendency to
influence the study
of OB and, hence,
skew resulting
 conclusions

“field of study that Organizational Motivation Perception None of above

investigates the impact Behaviour
that individuals, groups,
and 1
structure have on behavior
in organizations for the
purpose of applying such
Organization Behavior is An interdisciplinary A humanistic Total system All of these
4
approach approach approach
Which of the following Social invention Accomplishing Group efforts All of these
is/are the key features of goals 4
organization
A study of human behavior Individual behavior Group behavior Organizational None of these
3
in organizational settings is behavior
Psychology’s major the level of the the level of the the level of the the level of the
contributions to the field of group individual organization culture
organizational behavior 2
have been primarily
at what level of analysis?
An OB study would be least an increase in a fall in a decrease in sales an increase in theft
likely to be used to focus absenteeism at a productivity in one due to growing by employees at a
on which of the following certain company shift of a foreign competition retail store 3
problems? manufacturing
plant
Which behavioural science Sociology social psychology Psychology anthropology
discipline is most focused
3
on understanding
individual behaviour?
The science that seeks to Psychiatry Psychology Sociology organizational
measure, explain, and behavior
sometimes change the 2
behaviour of humans and
other animals is known as
Which of the following Anthropology Psychology political science operations research
fields has most helped us
understand differences in
1
fundamental
values, attitudes, and
behaviour among people?
How is the science of OB accepts intuitive Much of the data OB does not seek Most people have
organizational behaviour explanations of used in OB is unifying underlying preconceived notions
different from sciences phenomena it collected by principles for the about the
4
such as physics and studies scientists working phenomena it phenomena studied
chemistry? in different, but studies. by OB
related, fields
Which of the following It refers to an It is a current It refers exclusively to It refers exclusively
statements is true about individual’s assessment of what intellectual skills. to physical skills
the term "ability", as the willingness to an individual can 2
term is used in perform various do.
organizational behaviour? tasks.
The study of group Psychology Sociology Anthropology Social Studies
processes in the
organizational behaviour 1
has largely been derived
from what field of study?
_____ is the process by Perception Intuition Analysis Self-serving bias
which individuals organize
1
and interpret their sensory
impressions.
What do we call it when Stereotyping Categorizing Halo effect Prototyping
we judge someone on the 1
basis of our perception?
The cognitive process Perception Selective Projection Mis-Perception
through which an Perception
individual selects,
1
organizes but misinterprets
environmental stimuli is
known as_________
What is the external Intensity Past Learning Education Perciver attitude
attention factors affecting 1
Perception
What is the internal set Psychological need Intensity Novelty and Motion
1
factors affecting Perception familiarity
Following thing must be Increase your own Be aware of the Be visible at strategic React emotionally to
done to have quick awareness effect you have on moments the feedback you 4
perception except others receive
_____ is the sum total of Moods Values Personality Attitudes
ways in which an
3
individual reacts to and
interacts with others.
_____ are enduring Personality traits Individual Value systems Terminal values
characteristics that describe dimensions 1
an individual's behavio
The _____ is the most Hofstede Cultural Holland Code Big Five Model Myers-Briggs Type
popular typology of Profile Indicator 4
personality traits.
Emotional bias Machiavellianism Job satisfaction Core self-evaluation
_____is the degree to
which individuals like or
4
dislike themselves, whether
they see themselves as
capable and effective, and
whether they feel they are
in control of their
environment.

_____ is the tendency to be Emotionally Low self-esteem High self-esteem Machiavellianism

pragmatic, emotionally maturity 4
distant, and exploitative.
An individual who is able Machiavellianism locus of control Type A self-monitor
to adjust his/her behavior to
4
external factors is a high
_____
Those who have a _____ self-monitor Type A Type B Machiavellian
personality are perpetually
involved in a struggle to do 2
more and more activities in
less time
The value attribute that mode of conduct end state intensity freedom
specifies importance is 3
known as ____
The psychoanalytic theory Sigmund Freud Adolf Hitler F.W.Taylor Henry Fayol
of Personality has been 1
explained by
Scientific Management Elton Mayo Henry Fayol F.W. Taylor A. Maslow
3
approach is developed by
Who proposed “ bureaucratic Elton Mayo Henry Fayol F.W. Taylor Max Weber
structure” is suitable for all 4
organization
“Hawthrone experiment” Elton Mayo Henry Fayol F.W. Taylor Max Weber
which was a real beginning of
1
applied research in OB was
conducted by
Process or administrative Elton Mayo Henry Fayol F.W. Taylor Max Weber
theory of organization is being 2
given by
Whose concept states that Elton Mayo Henry Fayol F.W. Taylor Max Weber
interpersonal and human
1
relations may lead to
productivity
What does OB stands for Organizational Organizational Organizing Behaviour Organizing Business
2
Business Behaviour
Which of these is a core Motivation Sociology Teamwork Leadership
underlying discipline that
2
informs organizational
behaviour?
Which of the following is not Paperwork and Hierarchical Advertising and Policies, rules, and
an example of bureaucratic record-keeping organizational marketing brochures procedures 3
functioning in organizations? structure
Today’s organization are Open system Closed system Open as well as closed None of these 1
Which of the following is a Achievement Performance - ERG theory Two factor theory
process theory? Motivation theory satisfaction model 2

Which of the following option, Inputs Promotion Working condition Responsibility

is an important term used in 1
the theory?
Who has explained the three Kert Lewin Elton Mayo Sigmund Freud Alderfer
1
step model for change
Which type of motivation is Intrinsic motivation Extrinsic motivation State motivation Trait motivation
associated with activities that
1
are rewarding or satisfying in
themselves?
The three stages of the unfreezing, Freezing adjustment, adjustment, unfreezing, adjustment, re-
change process are: and refreezing. unfreezing, and and re-adjustment. adjustment, and 1
refreezing. unfreezing.
Which organization theory System approach Contingency Process approach Scientific approach
can be understood by IF and approach 2
THEN relationship
Individual who achieve the Individual Group Manager All of these
goal through others people is 3
/are
A continuously coordinated Organization change Organization Organization stress All of these
social unit, composed of two
or more people that function
2
on a relatively continuous
basis to achieve a common
goal is
Which one give management Robert Katz Organization Organization stress All of these
1
skill?
Management Skill is Technical Skill Human skill Conceptual skill All of these
4
concerned with
One contingency model
of leadership is the path-
goal theory. This Expectations that
suggests that an The necessary increased effort to
individual‘s motivation is direction, achieve an
dependent on guidance, training Whether path- improved level of
____________________ and support being goal relationships Their effective performance will be
_. provided are clarified performance successful 3
The ----------- is the
social invention for
accomplishing goals
through group efforts Management Organization Leadership Behaviour 3
The ------- is the non
specific response of
body to the situation joy Happiness Sadness Stress 4
Communication is the
task of imparting
_______ Training Information Knowledge Message 2
The----------is the
attractiveness of the
members towards the
group or resistance to
leave it Group norms Group behavior Group cohesiveness Group structure 3
The ability and
willingness of group
members to set goals and
work toward their Group norms Group behavior Group Maturity Group structure 3
accomplishment is -------

Conflict that occurs

among employees
following a merger is
usually caused by
different values and
beliefs. TRUE FALSE 2
The higher the level of
task interdependence, the
higher the risk of
conflict. TRUE FALSE 1
ERG theory includes a
frustration-regression
process whereby those
who are unable to satisfy
a higher need become
frustrated and regress
back to the next lower
need level. TRUE FALSE 1
Employees with a low
need for achievement
perform their work better
when money is used as a
financial incentive. TRUE FALSE 1
The energy is the mesure
of element in motivation
for drive TRUE FALSE 1
A manager shouting at
his subordinate is a
illustration of regrssion TRUE FALSE 1
people's expressed
attitudes predict their
average behavior much 1
better than their behavior
in a specific situation TRUE FALSE
People who are made
self-conscious by looking
1
into a mirror act more in
line with their attitudes TRUE FALSE
Social Learning theory
stresses on the change of
behavior through
learning from several
sources. TRUE FALSE 1
Most companies have
training programs in ethical
behavior. TRUE FALSE 1
A field of study that Organization change Organizational Organiztion stress All of these
investigate the impact that Behaviour
individual,group and sructure 2
have on behaviour within
organziation is known as
This model focuses better Custodial Model Social Anthropology Anthropology All of these
employee satisfaction and
security ,Under this model
1
organizations satisfy the
security and welfare needs of
employees.
Which of the following is a Human behavior does Human behavior is Human behavior is not Human behavior is
reason that the study of not vary a great deal not random consistent rarely predictable
2
organizational behaviour is between individuals
useful? and situations.
What is the most relevant the perceptions the perceptions the perceptions people the perceptions people
application of perception people form about people form about form about their culture form about society 1
concepts to OB? each other their employer
Which of the following is a Personality. Novelty. Familiarity. Colour.
top-down factor that affects 1
attention and selection?
The process by which you Organization Sensation Interpretation- Perception
become aware of messages Evaluation 4
through your sense is called
Following is the external Psychological need Intensity self acceptance Personality
factor affecting process of 2
perception
The perception process Conscious self, Environment, Unconscious self, Physiology,
demonstrates the integration unconscious self and conscious self and physiology and environment and 2
of our: physiology unconscious self environment conscious self
Which of the following is not Age Politics Social Perceptual
an example of common 4
stereotyping?
The subsequent activities Perceptual Perceptual context Subminimal perception Situation
that take place in the organization
1
perceptual process after a
stimulus is received is called.
In perceiving stimuli or Perceptual Perceptual context Subminimal perception Figure-ground
phenomena, the tendency is organization
to keep certain phenomena in 4
focus and other phenomena
in background is called
Following are the external Intensity Contrast Motion Personality
atteention factors of 4
Perception excepts---------
The ---------deals with the Intensity Motion contrast Sensation
basic behavior of an
4
individual, caused by his
physiological functions.
Though people are exposed to Perceptual selectivity Social Perception Stereotyping self presentation
several stimuli , they tend to
1
select only a few at a given
point of time, this is -------
An individual tends to group Social Perception Stereotyping self presentation Perceptual Grouping
several stimuli together into a 4
recognizable pattern is called
-------------