Contact: +91 97780 56152 Email :aswin555.avn@gmail.

com

Aswin Vijayan Nair

Vellaplackal (H)
Vayalathala P.O. ‘Cherukol
Pathanamthitta (Dist.)
Kerala, India

CAREER OBJECTIVE

 To work with a reputed organization who will utilize my skills and provide me the
opportunity to be a part of organization’s growth.

PROFESSIONAL SUMMARY

 Focused IT Support Assistant who excels at completing multiple tasks.

 Strong interpersonal skills and the ability to interact diplomatically and
professionally.
 Extensive experience of working on MS Office tools like excel, PowerPoint etc.
 Excellent communication & coordination skills.

PROFESSIONAL EXPERIENCE

May 2016 – September 2020 - Al Khalili United Enterprises L.L.C , Muscat, Oman

Role: IT Services Executive – May 2019 – September 2020

 Accept requests for IT services or problem reports from end-user community and
gathers necessary information to adequately describe it into the service desk tool.
 Knowledge of TCP/IP Concepts.
 Provide IT and Network Support when needed and documenting problem resolution
and troubleshooting steps
 Provide first level for computing support to the organization.
 Played key role in instituting new tracking system that coordinated phone and e-mail
support requests, remarkably improving response time and reducing downtime.
 Providing effective call & trouble shooting services for end-users. 
Role: Sales Executive – May 2016 – April 2019

 Responsible for selling electrical and IT Cabling products

 Prospecting for new customers
 Post Sales Support

TECHNICAL EXPERTISE
Contact: +91 97780 56152 Email :aswin555.avn@gmail.com

 Operating System : Windows

 MS Office : Excel, Word, PowerPoint & Office 365

EDUCATION

Qualification Board/University Year

B. Sc in Computer 201
Science Mahatma Gandhi University 5
201
XII HSC 2
201
X SSC 0

TRAINING

 Enterprise Desktop Technician Course from Udmey Online

 Training on Tally Software
 SAP Basic Training


EXTRA CURRICULAR ACTIVITIES

 Cricket & Football

 New technology trends

PERSONAL DETAILS

Father’s name : V P Vijayan Nair

Date of birth : 2nd March, 1995
Marital status : Single
Nationality : Indian
Language known : English, Hindi & Malayalam
Hobbies : Cinema & Reading Novels