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Script For Ems 911 Dispatch

A caller named Phoebe Palmones contacted 911 to report a house fire in Lower Binogsacan, Guinobatan, Albay. The caller heard screaming and saw their neighbor's house on fire. People at the scene said a man set the fire and fled. One person was injured with burns on their right arm and left leg and was sitting by the road, conscious and breathing. Emergency responders were dispatched to help the injured individual.

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Phoebe Palmones
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2K views1 page

Script For Ems 911 Dispatch

A caller named Phoebe Palmones contacted 911 to report a house fire in Lower Binogsacan, Guinobatan, Albay. The caller heard screaming and saw their neighbor's house on fire. People at the scene said a man set the fire and fled. One person was injured with burns on their right arm and left leg and was sitting by the road, conscious and breathing. Emergency responders were dispatched to help the injured individual.

Uploaded by

Phoebe Palmones
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Emergency Phone Script: Presents a scripted emergency phone call detailing a dialogue between a dispatcher and a caller reporting an emergency situation.

SCRIPT

*DIALING PHONE*

DISPATCH: 911 WHERE’S YOUR EMERGENCY?


CALLER: UHMMM..IT’S HERE IN LOWER BINOGSACAN
DISPATCH: WHAT’S THE EXACT LOCATION OF YOUR EMERGENCY?
CALLER: IT’S UHH ZONE 3-LOWER BINOGSACAN, GUINOBATAN, ALBAY
DISPATCH: OKAY WHATS THE PHONE NUMBER YOU’RE CALLING FROM?
CALLER: IM CALLING FROM 09272151554
DISPATCH: WHATS YOUR NAME?
CALLER: PHOEBE PALMONES
DISPATCH: HOW DO YOU SPELL YOUR FIRST NAME?
CALLER: P-H-O-E-B-E
DISPATCH: WHATS THE PROBLEM? TELL ME EXACTLY WHAT HAPPENED.
CALLER: WELL, I WAS INSIDE OUR HOUSE AND THEN I JUST HEARD PEOPLE
SCREAMING AND WHEN I WENT OUTSIDE, I SAW MY NEIGHBORS HOUSE AND
IT WAS ON FIRE! SOME PEOPLE SAY THERE’S A GUY WHO BURNED IT AND
RAN AWAY
DISPATCH: DOES ANYONE NEED HELP?
CALLER: YES, PLEASE HE NEEDS HELP HE HAS BURNS ON HIS RIGHT ARM
AND LEFT LEG.
DISPATCH: ARE YOU WITH THE PATIENT NOW?
CALLER: NO, BUT THERE ARE SOME PEOPLE WHO IS HELPING HIM RIGHT
NOW
DISPATCH: IS HE BREATHING MA’AM?
CALLER: YES, YES HE IS
DISPATCH: IS HE CONSCIOUS?
CALLER: YES, HE IS UHM HE IS NOW SITTING BESIDE THE ROAD
DISPATCH: OKAY MA’AM HELP IS ON THE WAY
CALLER: OKAY PLEASE HURRY THANK YOU SO MUCH!

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