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Culture has a critical role in shaping how people live and how knowledge is

disseminated across society. Conflict arises when people from different cultural

backgrounds contact one another in the workplace or via other means.

Religion: People's behavior at work might also be influenced by their religious

beliefs. The establishment of rules that respect the religious beliefs of all employees

in the workplace is critical (Caputo, 2018). In the event that certain employees feel

that certain rules or practices go against their religious beliefs, it's crucial to

acknowledge this and create policies that take this into account.

Dress Code: People's cultural and generational backgrounds might influence how

they dress. Many Sikh men, for example, wear turbans as a symbol of their faith. In

most cases, headgear restrictions can infringe on a person's right to religious

expression. Millennials and other younger generations, who place a higher priority on

individuality and self-expression than did previous generations, often dress more

informally for the workplace than did their elders.

Feedback: When it comes to delivering and receiving feedback at work, different

cultures have different standards. China, for example, has a strict no-criticism policy

for upper-level employees. As a result, newcomers from China may be more

reserved in group discussions, waiting to be summoned by their superiors.

Communication: A person's upbringing has a significant impact on how they

communicate with others. People from Europe, for example, require a lot of eye

contact and to explain exactly what they mean when they talk. They can be more

confident in saying no and rejecting requests. Other cultures may consider direct eye

contact as scary or rude, thus they prefer indirect communication, giving

recommendations rather than demands, rather than outright demands.

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Teamwork: Individualism and collaboration both have a role to play in the business.

Some people were raised to be self-reliant and able to solve problems on their own,

while others need the support of others to succeed (Van der Zee, 2018). When it

comes to generations, Gen X and Gen Z are both defined by being more self-

sufficient, whilst Millennials and Baby Boomers are more collaborative.

It's never a good idea to have a workplace culture fight. In the workplace, cultural

friction can lead to a decrease in productivity. Multiculturalism frequently leads to a

more creative workforce by resolving these kinds of workplace problems. Having a

diverse workforce is now the norm in the workplace.

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References

Caputo, A., Marzi, G., Pellegrini, M. M., & Rialti, R. (2018). Conflict management in

family businesses: A bibliometric analysis and systematic literature review.

International Journal of Conflict Management.

Van der Zee, K. I., & Hofhuis, J. (2018). Conflict management styles across cultures.

The International Encyclopedia of Intercultural Communication [Internet]. Hoboken,

NJ: John Wiley & Sons, Inc, 1-9.