Constance Ebini

400 Macland Drive

Lawrenceville, GA 30045
Tel: (770) 235 5983 Cell (anytime) / (678) 376 0201 Home
ceaa1f1a@westpost.net
PROFILE:
I am a friendly, loyal and clearly dedicated individual who has an ambition
to succeed in any given environment. Although I have extensive experience
in manufacturing, customer service, and accounting, I always like to learn,
and always up to a challenge whatever the situation. I get along well with
others while also working efficiently on my own. I am very dependable,
focus and goal driven.
I am applying for an Accounting position where I can apply my multi-task
skills, long time customer service experience, develop, and excel while
giving my best to an employer. Multi-tasking is my biggest asset.

EMPLOYMENT HISTORY:
REACTAMINE TECHNOLOGY: Lawrenceville, GA 07/16/07 to
02/26/10
Job Title: Customer Service Rep/Accounts Clerk/Shipping Rep/Purchasing

Job Description
. Receive orders via website, telephone, fax and e-mails
. Process orders and send confirmations to customers via means
stipulated on their purchase orders
. Maintain pricing database for different sets of customers e.g.
distributors, retailers, contractors etc.
. Maintain pricing database for our suppliers as well
. Send out quotes to customers and follow up for possible future sales
. Respond to customer's inquiries on a daily basis via phone, e-mails,
faxes
. Prepare all shipping documents that will accompany the customer's
order, for example, labels, bill of lading, MSDS, packing list etc
. Process international shipment according to acceptable regulations
. After order is shipped, close out batches and prepare invoices to be
mailed out to customers
. Run credit card payments for customers
. Keep our aging receivables current by calling on customers with past
due invoices
. Post payments to customers accounts
. Process returns for customers for product failure or other reasons and
apply credit to their accounts or issue refunds as needed
. Maintain customers database by updating new information as needed
. Place order with our suppliers for raw materials, warehouse supplies
and office supplies
. Once we receive order, close out purchase orders with appropriate
paperwork and subsequently pay invoice to supplier when due (Accounts
payable function)
. Generate month-end, quarterly and yearly reports
. All other clerical office duties, as I was the only one handling all
the functions listed above
CHOICEPOINT, INC Duluth, GA
5/2000 to 03/2007
Job Title: Special Accounts Rep/Account Mgr/CSR
 Job Description
. Conduct routine and advanced background screening investigations over
the phone and on-line for a variety of public and private
organizations by utilizing a number of specialized database searches
. Process customers' orders over the phone / online and input
information in database
. Conduct international verifications for individuals who at one point
lived or studied abroad
. Social security scans, criminal record verifications, professional
license checks, motor vehicle reports, credit reports, workers'
compensation records
. Make random background investigations for current employees and gave
results to management
. Worked in a call center environment by receiving numerous incoming
calls and also making numerous outgoing calls
. Resolved customers' complaints over the phone and via e-mails.
. Dispatch other calls to various departments for quick handling
. Responsible for the management of primary client accounts such as
Manpower, Kelly Services, Metropolitan Life Insurance Co., New York
Life Insurance
Co., Wachovia Bank, United Health Care, etc.
. Keep direct contact with the representatives of the above companies to
insure a professional and on time report
. Generate billing amounts for completed reports and transmit to billing
department
. Daily phone and e-mail contacts with clients regarding the status of
their reports
. Work to build trusting relationships internal and external to the
organization that in turn fosters knowledge and information sharing
. Due to the nature of client industries, the need for accurate and
timely background information is of utmost importance
. Generate daily, weekly and monthly reports to customers
. Track time service depending on customers specifications

GLOBAL ACCOUNTING SERVICE: Doraville, GA 01/2005 to

04/2005
Job Description
. Data entry client information, set up appointments, assist in tax
preparation, cash handling, credit card processing, bank deposits,
customer service assistance,
collected on past due accounts, preparation of financial statement for
sole proprietorship, opened and closed business
AVERY DENNISON: Gainesville, GA
04/1996 to 05/2000
Job Title: Finishing & Packaging Inspector
Job Description
. Inspect computer labels as they come off the printing press to make
sure customers specifications such as (size, color, count etc). are
met
. Place products in the right packaging with appropriate UPC codes and
labels
. Make shipping documents for various orders
. Move finished products to shipping department
. Do re-works for necessary adjustments
. Attend monthly and quarterly meetings and generate reports
LIMBE GENERAL HOSPITAL: Limbe, Cameroon-Africa 1989-1995
Job Title: Senior Care Advisor
Job Description
 . Communicate physician orders to appropriate departments.
. Implement patient care providing comfort and assistance to patients.
. Assisted in the emergency room of the hospital providing care and
assistance in traumatic situations.
. Assigned to a geriatric ward for a period of four years with
responsibility for fifteen patients.
. Interact with applicable departments regarding patient care.
. Maintained effective filing system for confidential patient charts.
. Educate patients/family members to health care needs.
. Assess patient status and provided recommendations
. Work cooperatively with physicians, medical professionals, patients
and their families to provide quality patient care.

EDUCATION:
North Georgia College & State University:
Dahlonega, GA
BBA IN ACCOUNTING
Graduated: 12/17/2004
University Of Douala:
Douala-Cameroon-Africa
Bachelors in Business Administration Graduated: 1989