QUALIFICATIONS

Detail-oriented, analytical professional with extensive experience in and knowle

dge of domestic and global Human Resource Management. Proven ability to build su
ccessful and effective relationships with individuals at all levels of the organ
ization through influence, conflict resolution, negotiation, and collaboration i
n order to ensure operational alignment and high impact execution. Expertise in
performance counseling, grievance settlements, terminations, and highly sensitiv
e human resources related issues. Prolific cross-cultural supervision and team m
anagement experience. Strong ability to operate effectively in fast-paced and hi
gh-stress environments providing HR and operations support throughout the Middle
East. Proven success in change management execution. Well-versed in SAP, SPOT,
Infinium and other necessary HR related software applications.
PROFESSIONAL EXPERIENCE
ITT CORPORATION - Multiple Locations 2007- Present
International Human Resources Manager (Middle East)
* Act as senior human resources executive throughout the Middle East and Western
Asia, providing service to 2,300 direct hire, contract and subcontract employee
s.
* Investigate and manage international, multi-site Employee Relations cases, ens
uring compliance with Federal and local laws.
* Led effort in research, design, and execution of functional area organizationa
l design changes in accordance with ITT Values Based Six Sigma Leadership Develo
pment.
* Design, implement, and manage global compensation and benefits packages in-lin
e with recruitment strategies and cost containment measures.
* Develop expatriate life-cycle strategies in support of corporate objectives.
* Ensure corporate ethical compliance through the design and delivery of global
communication training media and "train the trainer" practices..
* Proactively coordinate with Environment, Health and Safety, as well as Securit
y, to ensure best practices and continuous improvement with accident and inciden
t avoidance.
* Anticipate and define HRIS needs; propose and implement solutions in coordinat
ion with international and external resources and vendors.
Senior Human Resources Generalist- International Products and Services
* Severed as primary Global HR consultant at all levels of the organization.
* Researched and interpreted international employment law, specializing in Saudi
Arabia and Iraq Employment Law
* Designed and executed corporate Human Resources policies and practices for app
lication and compliance in foreign locations.
* Authored Corporate expatriate policy and managed expatriate mobility and reloc
ation
o Consulted with internal resources (ESH, Security, etc) and external vendors to
assess local environmental conditions and plan for expatriate assignments.
o Designed and instructed expatriate orientation and cultural awareness program
* Managed and investigated domestic and international employee relations cases.
o Successfully defended EEOC investigations/charges.
o Proactively ensured compliance education for both domestic and international e
mployees groups.
* Executive recruitment (expatriate)
o Successfully recruited and placed Executives and Field Service Representatives
in their assignments abroad within 90 days.
* Consulted in the design and execution of expatriate Compensation structure for
Executives and Field Service Representatives, balancing the needs of the hiring
department while controlling recruitment and operational costs.
KELLOGG, BROWN & ROOT (KBR) - Baghdad, Iraq 2004 - 2007
Human Resources Generalist - Employee Relations (2006 - 2007)
* Managed compliance issues through formal and informal training and counseling
in compliance with federal and local laws.
* Served as the in-country in-take manager for all ethics/employee relations iss
ues reported through the Halliburton Ethics Helpline to ensure timely and effici
ent complaint case closures by:
o Preliminary dispute investigation regarding statutory, Code of Business Conduc
t, and company policy issues.
o Investigate and resolve employee initiated ethics complaints by addressing con
cerns and advising appropriate policies and actions.
o Being actively involved with policy formation and proactive education for the
Middle East base of operation, consisting of 18,000 direct hire employees.
* Regularly reported to the Board of Directors investigation status of major cas
es.
Human Resources Generalist - Compensation (2004 - 2006)
* Managed all Government and Infrastructure Middle East based personnel actions
and contract addendums for over 18,000 contract employees to include reviewing a
nd processing notices to determine legal, ethical and budgetary compliance.
* Championed Sarbanes-Oxley Compliance through documenting flow control and stru
ctural framework around efforts to prevent, detect, investigate and remediate fr
aud and misconduct.
* Collaborated with Finance and Payroll departments to process timely and accura
te salary payments.
* Facilitated employee promotion and transfer process to adhere to strict compan
y policy and comply with legal and ethical guidelines.
DENISON UNIVERSITY, Granville, OH 2003 - 2004
Assistant Dean of Students
* Human Resources Responsibilities:
o Directed the daily job responsibilities of full-time (Masters Level) professi
onals and student staff.
o Administered human resources functions to include hiring, training, employee c
onflict management, performance recognition and counseling, retention, and payro
ll for professional and student staff.
o Managed and facilitated training programs to include curriculum design and nee
ds assessment
o Analyzed statistical trends to identify and forecast internal and external rec
ruitment efforts..
o Managed operational functions including administration of employment contracts
, external billing, recruitment and retention of external vendors, and liaisonin
g with parents to address concerns.
o Developed and maintained a crisis response plan

DUQUESNE UNIVERSITY, Pittsburgh, PA 2001 - 2003

Assistant Director
* Operations Management
o Directed facilities management for 2700 person residential system to include a
dministration of contracts, adjudication of contractual disputes, billing admini
stration and vendor relations.
o Coordinated assistance for students with special needs to comply with the Amer
icans with Disabilities Act (ADA).
o Coordination of housekeeping and maintenance throughout the multi-unit residen
tial system.
o Recruitment of Summer Conferences.
* Student Support Services:
o Managed recruiting life-cycle for student and professional staff , including
training and development.
o Supported student population by providing career, emotional, and academic coun
seling.
o Taught classes in ethics, career development, mediation, counseling, and perce
ption.
INDIANA STATE UNIVERSITY, Terre Haute, IN 1999 - 2001
Area Director of Honors, Athletic and International Student Life
* Directed daily functions of 1100 person residential facility including managin
g residential and graduate assistants, organizing special programs, and overseei
ng operational budgets.
BOSTON UNIVERSITY, Washington, DC 1997 - 1999
Assistant Director, Washington Center
* Managed short term housing facility to include contract administration, recrui
tment, customer and vendor relations, and student development and counseling.

EDUCATION
DUKE UNIVERSITY, Durham, NC
Graduate Certificate in Global Human Resources Management, 2008
UNIVERSITY OF RHODE ISLAND, Kingston, RI
Master of Science in Labor and Industrial Relations, 1997
Emphasis in Employee Relations
EASTERN KENTUCKY UNIVERSITY, Richmond, KY
Bachelor of Arts in Psychology and Sociology, 1994
Emphasis in Organizational Psychology
Security Clearance
* Active Secret Security Clearance