Professional Documents
Culture Documents
NAME OF WORK: -
I. SCOPE OF WORK FOR BOQ 10.10 : The scope involves AMC for servicing & Online
Technical assistance for trouble shooting / Deployment of competent Engineer at site
based on request.
c) Checking of Filters
d) Air Conditioning functioning including checking of Ambient Temperature
1. Break down visit shall be specific based on the NTPC dadri request.
2. On request engineers shall visit site to attend the break down call within 48 hours from the time of
call.
3. The call request shall be means of email and indicate the type of faults in the system.
4. A report on the issue reported and the action taken shall be produced.
II. SCOPE OF WORK:- BOQ 10.20 : The scope involves AMC for servicing & Online
remote technical assistance for trouble shooting.
1. Technical assistance shall be provided by the GE PC team for troubleshooting the specific
requests raised by NTPC.
2. M/s GE technical support shall work with the NTPC Site engineer team to understand the
issues and provide a possible solution.
3. In case if telephonic support doesn’t solve the issue and then the GE PC engineer shall visit
site to attend to the issue. This visit shall be fall under the Maintenance visit.
4. Total Man hours considered for Online Technical Assistance – 40 Hours for each year.
As the number of man days defined for BOQ item 10.10 and 10.20 are fixed, hence
requirement of additional man days on need basis will be provided by the party during any
breakdown / unscheduled work during two year AMC.
1. Period of contract:-The Period of contract for this work shall be two-year from date of PO
place.
2. GENERAL CONDITIONS FOR EXECUTION OF WORK
a. The contractor shall provide Special T&P required for the Servicing and overhauling
of excitation system. However the defective component to be replaced and the
components including general consumables shall be in scope of NTPC.
b. NTPC shall provide skilled helpers and technicians for shifting of excitation system
components from one location to another and other assistance during servicing/
overhauling period as and when required. However, vendor’s personnel will supervise
and ensure safe handling of excitation system components.
c. Contractor shall be responsible for carrying out troubleshooting/ health checks of the
equipment to the extent of assisting to put back the equipment in service.
3. Local Accommodation: NTPC shall provide free of cost accommodation at site Guest House
subjected to prior request and availability.
4. The contractor shall depute service engineer within 48 hrs period in case of emergency call
from NTPC.
5. Materials to be provided by the contractor:-The contractor has to arrange adequate number of
necessary & special Tools and Tackles required for execution of work of overhauling/
servicing of Static excitation system (DAVR) at his own.
6. Materials to be provided by NTPC
a. Excitation system spares required if any during overhauling/ servicing shall be in
scope of NTPC.
b. T&P required for dynamic response test and DAVR tuning, general measuring tools
viz. oscilloscope, multi Meter, Tong tester etc. shall be arranged by NTPC.
c. Providing of Misc. Consumables like electronic cleaner, lubricating oil, cleaning
material, cloth for cleaning, emery paper, PVC Tapes or any other consumable will be
in the scope of NTPC.
8. SAFETY
a. The safety of contractor’s total manpower is the responsibility of the contractor.
PR Service
Item Short Item Description – AMC for Qua Ra
No. Service Code Description 1st Year Unit ntity te Remarks
AMC for one year as the
scope of works and other
Excitation termas and conditions
System (<>) (Includes 2 visits totalling to One Nubmer
ELESY00GN86 SERVICIN a maximum of 11 days in a Qty means
20.10 9 G Year) NO 11 one day.
MISC
WORKS
(<>)
ATTEND One Nubmer
ELMSW00BD0 DEFECT Remote support for one year Qty means
20.20 02 ONLINE as per the scope of works NO 40 one Hour