MICHAEL O.

GLOSTER
509 Valley Brook Xing * Decatur GA, 30033 * 404-551-8088 * mgbd443c@westpost.net

ATTENTION: Hiring Manager

SUBJECT: Employment Opportunities
Dear Sir or Madam:
Successfully meeting the challenge of new projects and turning visions into viab
le and productive strategies has been the focal point of my professional career.
For this reason, I am applying for a position at your company.
I am interested in working for your organization because of its strong reputatio
n and the fact that my background spans several areas in common with your needs.
I have enjoyed a broad-based background - one which has covered project coordina
tion, equipment operation, safety, compliance, cross-training, quality control a
nd cost containment. Each of these areas has contributed to my body of knowledg
e and ability to function at a high level.
Among my achievements and strengths are:
* Improved our organizational mission and departmental standing.
* Enhanced operations and procedures.
* Streamlined processes and actions.
* Reduced inaccuracies and inefficiencies.
* Boosted quality, productivity, creativity and support.
* Raised morale, standards and integrity.
* A personable, likeable demeanor.
* Providing total commitment to colleagues, clients and the organization as a w
hole.
* The ability to solve complex problems.
* A keen security instinct and strong business sense.
* Proven success at team building and staff motivation.
My qualifications and accomplishments speak for themselves and indicate that I w
ould be an ideal candidate for your organization. I would appreciate the opport
unity for a personal interview at your convenience and will contact you shortly
to arrange for an appointment.
Thank you very much for your time and consideration.
Sincerely,

Michael O. Gloster
Enclosure: resume
MICHAEL O. GLOSTER
509 Valley Brook Xing * Decatur GA, 30033 * 404-551-8088 * mgbd443c@westpost.net

CAREER OBJECTIVE

To advance my career in the field of Security Management.

CAREER PROFILE

ACCOMPLISHED SECURITY PROFESSIONAL offering a solid educational background, exte

nsive experience and a strong record of performance. Significant qualifications
include:
* Interacting well with people at all levels regardless of their cultural, econ
omic or social backgrounds.
* Working well as a part of a team through flexibility, open communication and
compromise.
* Exceptional safety and work records (never a work-related injury or reprimand
).
* Meeting deadlines with quality results through time management and attention
to detail.
* Continually achieving high levels of productivity and efficiency through plan
ning, prioritizing and multi-tasking.
* Quickly advancing to greater levels of responsibility based on loyalty and pe
rformance.
* Serving as a role model to colleagues by participating in committees and spec
ial events, pursuing professional training and education, as well as being open
to questions and concerns from coworkers.
* Overcoming setbacks by remaining focused, optimistic and steadfast.
* Providing total commitment to colleagues, clients and the organization as a w
hole.
* Upholding high levels of confidentiality, initiative and personal/organizatio
nal integrity.
* Being prepared for crises by staying in contact with crucial vendors, knowing
which assets need to be secured and cross training in vital responsibilities.

CORE COMPETENCIES

Protection * Convoy * Riot * Order * Enforcement * Interrogation * Crisis Interv

ention * Arrest Techniques
Firearms * Felony Apprehension * Watch * Search & Seizure * Statue & Code Enforc
ement
Active Secret Security Clearance * Police Radar

PROFESSIONAL EXPERIENCE

SHIFT SUPERVISOR, TORRES ADVANCED ENTERPRISE SOLUTIONS, Basra Iraq, 2009- Presen
t
Contracted with the Department of Defense (DOD), as a Guard Team Supervisor, of
the Ugandan Guard force. I oversee the day-to-day operations of the Guard Force
ensuring that all security protocols, such as conducting vehicle searches and pe
rsonnel searches while controlling Entry Control Points (ECP's) to the base, ide
ntification checks at random control points on the base to include DFAC's, USO's
, and PX's, and conducting perimeter patrols of the camp, are met and followed p
er contract specifications. This means: Effectively supervising staffs of up t
o sixty personnel. Motivating team members to strive to their greatest potentia
l through positive enforcement, recognition, incentives and employee development
. Remaining alert to the weaknesses, strengths, threats and opportunities facin
g the organization. Providing a stabilizing influence during periods of organiz
ational change. Organizing work flow by utilizing systematic approaches in carr
ying out assignments. Developing innovative techniques that continue to improve
efficiency, productivity and performance. Exhibiting a focused mission in goal
attainment and the ability to complete that mission despite strict time constra
ints, unexpected interferences and limited resources. Empowering personnel by e
ncouraging autonomy, self-directed work teams, open communication and risk takin
g.
* Rewrote and improved Standard Operating Procedure manuals (SOP's) for my post
s.
* Enhanced the Guard Force knowledge of IED's and contraband through constant t
raining and evaluations.
* Reduced the amount contraband entering the camp by having the Guard Force to
verify access media on all incoming foreign nationals to ensure authorization.
* Boosted the Guard Force work performance and encouraged teamwork within the g
roup.
* Raised Guard Force morale by participating in and encouraging, extracurricula
r activities after work to include going to the gym, playing sports, and group r
unning.
SECURITY SPECIALIST I, EOD TECHNOLOGIES (EODT), Baghdad Iraq, 2009-2009
Contracted with the Department of Defense (DOD), as a member of Camp Stryker's R
apid Response Team (RRT) charged with responding to indirect fire attacks (IDF's
), interior perimeter patrols of the camp, random vehicle searches and identific
ation checks. Also assisted the Military Police with securing and searching of
incident/crime areas.
* Improved efficiency of response time by assessing and devising more effective
routes to get to the scene of the incident, implementing various courses of act
ions to take once on scene and instituting new procedures when dealing with othe
r nationalities found with contraband which resulted in a quicker response time,
and also provided a friendlier working environment with other nationalities.
* Achieved optimal levels of personal performance and accomplishment.
* Excelled in delivering work that achieved results.
* Consistntly produced effectiveness.
* Always exceeded the norm with respect to volume, output and quality.
SECURITY FORCES GUARD, AMERICAN SECURITY PROGRAMS (ASP), Marietta GA, 2009 - 200
9
Contracted with Department of Defense (DOD), to provide security at Naval Air St
ation (NAS)
Atlanta. Patrolled and inspected property to protect against fire, theft, vanda
lism, terrorism, and illegal activity. Protected employer's investment, enforce
d laws on the property, and deterred criminal activity and other problems. Used
radio and telephone communications to call for assistance from police, fire, or
emergency medical services as the situation dictates. Wrote comprehensive report
s outlining observations and activities during assigned shift. Interviewed witne
sses or victims, prepared case reports, and testified in court. Became closely
acquainted with the property and people associated with the company. Monitored
alarms and closed-circuit TV cameras. Protected people, records, merchandise, m
oney, and equipment. Worked to prevent theft by customers or employees. Maintain
ed order and protected the institution's customers, staff and property. Charged
with inspecting people and packages entering and leaving the building.
* Avoided lost time and lost productivity by ensuring that all safety protocols
were met and followed as specified in the contractual agreement.
* Enhanced departmental workflow and work product quality by answering radio pa
ges and calls in a prompt manner and prioritizing calls based on importance.
* Made a positive impact among my superiors and my peers by going above and bey
ond my regular scope of duties.
LAW ENFORCEMENT OFFICER, COMBAT SUPPORT ASSOCIATES (CSA LTD.), Kuwait, 2006 - 20
09
Contracted with Department of Defense (DOD), to provide security and law enforce
ment in
the volatile Middle East.
* Exceeded expectations in observing suspects/interviewee behavior by recognizi
ng deception, deceit, and manipulation.
* Eliminated inefficient methods of controlling speeding on camp, which led to
increased base wide safety and a reduction in traffic citations.
* Reduced unproductive functions by being the first responder to various non-cr
iminal calls for service.
PATROLMAN / DEPARTMENT HEAD, UNITED STATES NAVY, Worldwide Venue, 1999 - 2006
Provided security, administrative and logistical support to the Commander, U.S.
Naval Forces, as well as Central Command/Commander and the Fifth Fleet.
Conducted Anti-Terrorism/Force Protection operations preliminary investigations
of traffic accidents, criminal offenses and suspicious activity at harbor, aviat
ion, headquarters, and other facilities dispersed over six geographical location
s. I was deployed in two operations to Iraq, Operation Bright Star (1999 - 2000)
and Operation Enduring Freedom (2002-2003).
Mission-oriented leader who provided increased security during several VIP visit
s including Congressional and Senate delegations, the Chief of Naval Operation,
Commander U.S. Central Command, and various foreign dignitaries.
As a member of the Navy Internal Security Force, performed specialized duties in
internal security operations.
Trained in internal security, counter insurgency, country orientation, weapons,
survival, evasion, resistance to interrogation and escape.
Provided security for restricted areas, controlling entry and exit of vehicles a
nd other equipment at access points to restricted areas.
Patrolled property on foot and using vehicle, preserving order and enforcement.
Enforced general and special orders and regulations applicable to area operation
s.
Performed convoy escort, providing protection against intrusion, riot, or other
unusual circumstances.
Trained in specialty techniques for crisis intervention, proficient in arrest te
chniques, felony stops and apprehensions, patrol, and firearms use, and able to
render legally defensible actions using force, arrest, and search and seizure.
* Firmly established as exceptional leader and trainer, with compliments from s
uperiors for spectacular performance and contributions. Hand selected to augmen
t four-month flyaway mission to Jebel Ail, United Arab Emirates.
* Cited as "Vigilant Patrolman" who always maintained a vigilant watch, accurat
ely reporting contacts of interest suspected of posing a threat to the installat
ion and its military assets.
* Excellent and fully-qualified Patrol Officer and Gate Sentry who worked indep
endently in the field and made sound decisions regarding various situations enco
untered in the area of law enforcement.
* Hand-selected to provide protection for a mission to Jebel Ali, in the United
Arab Emirates by conducting patrols and escorts to protect waterborne U.S. vess
els.

EDUCATION

Criminal Justice Studies

Naval Law Enforcement Specialist Graduate, 2003 * CPR Certified * Expert Riflema
n Certified * Harbor Qualified
Expert 9 MM Pistol Certified * 12-Gauge Shotgun Qualified * M60 Machine Gun Qual
ified * AV Unit Qualified
Criminal Investigation Training * Vehicle Inspection Training * Naval Security F
orce Indoctrination, Bahrain, 2003
Basic Law Enforcement Certification, Portsmouth Sheriff's Office, VA, 2003
Force Protection Officer Certification, 2007 * Law Enforcement Officer Certifica
tion, 2007
Police Radar Speed Measurement Operator Certification, 2007 * Combat Life Saver
Course, 2009 * Fire Warden Course, 2009

AWARDS AND ACHIEVEMENTS

National Defense Service Medal

Global War on Terrorism Service Medal
Global War on Terrorism Expeditionary Medal
Meritorious Unit Commendation
Overseas Service Ribbon (2)
Good Conduct Medal (2)
Armed Forces Expeditionary Medal
Flag Letter of Commendation
Recognized by upper management for going above and beyond my regular scope of du
ties.
Acknowledged by customers and coworkers for courteous, respectful treatment and
service.
Developed and implemented new programs, which improved quality and efficiency.
Consistently receive excellent performance evaluations.
Considered a primary point of contact regarding procedures, technical issues and
unforeseen challenges.
Continually complete projects on time and according to quality standards.
Maintain a professional appearance and attitude in fast-paced, demanding environ
ments.
Dedicated; conscientious; likable; determined; and motivated to advance.
MICHAEL O. GLOSTER
509 Valley Brook Xing * Decatur GA, 30033 * 404-551-8088 * mgbd443c@westpost.net

REFERENCES

MA1 Peterson Derrick

PSC 451 Security Dept.
FPO AE 09834-2800
01197336677405 (Overseas Telephone)
Pamela Gloster
1555 Livingston Rd.
Quitman, GA 31643
(229) 263-7920 Home