Glossary - Useful-References - Merchandising - 2-4 (Connect Pros)

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Glossary ............................................................................................................................................. 3

Glossary
This section provides a list of some industry-specific terms in alphabetical order:
TERM DESCRIPTION
aircraft code See IATA aircraft code.
baggage embargo See excess baggage embargo.
base price See price.
An ATPCO concept which enables airlines to specify brands for

fares and distribute them under these brands. Branded fares make
branded fares
it possible make it possible to have several solutions for the same
flight combinations.
cancelation location See ticketing location.
candidate (for
See electronic ticketing candidate.
electronic ticketing)
A certified airline. See also marketing carrier, operating carrier

carrier
and plating carrier.
carrier, marketing See marketing carrier.
carrier, operating See operating carrier.
carrier, plating See plating carrier.
city/airport code See IATA location code.

TERM DESCRIPTION
contractual element An element that is available in the request/response schema only if

(in a this is specified in the contract that a PROS customer has with
request/response) PROS.
contractual field (in A field that is available in an environment only if this is specified in
an environment) the contract that a PROS customer has with PROS.
A custom pre-defined grouping of locations saved under a unique

name. The locations can be Traffic Conference Areas, ATPCO
Zones, Countries, ATPCO State Codes (USA/Canada states as
custom region defined in Rule Appendix E), IATA City Codes, and IATA Airport
Codes in any number and combination. Custom regions are defined
in the PROS Administrative Interface and used as custom origin
and destination values.
Real-time pricing of a service based on the current market

conditions and/or some other factors, like the customer’s status
dynamic pricing
and purchasing history, other items placed in the current order,
etc..
embargo See excess baggage embargo.
Electronic
A unique 3-letter code, assigned by IATA, that identifies suppliers.
Reservation Services
The ERSP code identifies the supplier in relation to their online
Provider (ERSP)
booking and ticketing services.
code
electronic ticketing A flight which is a potential candidate for electronic ticketing in

candidate availability and schedule displays.
1. See IATA aircraft code.

equipment code
2. See general equipment code.
excess baggage A baggage policy rule that does not allow passengers to have
embargo excess baggage.

TERM DESCRIPTION
A location (airport, city, country, zone, area, state) which is part of

a wider location (city, country, zone, area, state, or region)
included in a custom region, but which is excluded from that
excluded location
custom region. For example, a city may be included in the custom
region, but a particular airport of that city may need to be
excluded.
The general collection of rules and conditions (including the price)

that define the contract for the travel. A journey might have more
fare
than one fares associated with it. The FBC and RBD must uniquely
identify the fare used for the travel.
fares, negotiated See private fares.
fares, private See private fares.
Code identifying the applicable fare. Allows airline staff and travel
fare basis code agents to find the rules for the particular fare. The code specifies
(FBC) the class of fares used for pricing the specific ticket. The FBC and
RBD must uniquely identify the fare used for the travel.
fare class One- to eight-character code identifying the fare.
fare family A grouping of multiple fare classes into a single entity.
A symbolic identification of the characteristics of a fare class that

fare type
provides a way to group similar types of fares.
FBC See Fare Basis Code.
feature, premium See premium feature.

TERM DESCRIPTION
An equipment code that describes the communication, navigation,

approach aids, and surveillance transponder equipment on board
general equipment
an aircraft. These alphanumeric codes are used on FAA and ICAO
code
flight plan forms to aid air traffic services personnel in their
handling of aircraft.
historical pricing See historical search.
Search or query performed “as of” a particular date and time in

the past. This means that the same results (in terms of fares,
historical search
prices, etc.) are returned as if the query was performed not today
but on that particular date and at that particular time.
IATA See International Air Transport Association (IATA).
A three-character alphanumeric code, assigned by IATA, that

designates every passenger aircraft type (and some sub-types)
IATA aircraft code
used in flight planning. The IATA aircraft code is also known as
“equipment code”.
IATA city/airport
See IATA location code.
code
A unique 3-letter code, assigned by IATA, that identifies airports

and cities. (“Location Identifier Code” by IATA terminology.) E.g.:
IATA location code
• NYC = New York, NY, USA
• LHR = London Heathrow Airport, London, UK
A unique numeric code (7 or 8 digits long), assigned by IATA, that

IATA number
identifies a supplier.
IBE An Internet Booking Engine.
A location (airport, city, country, zone, area, state, or region)

included location
which is included in a custom region.

TERM DESCRIPTION
International Air
A trade association of the world's airlines. It has coordinative,
Transport
regulatory, and standardization functions.
Association (IATA)
Internet Booking
A piece of software that performs reservations over the Internet.
Engine (IBE)
issue location See ticketing location.
A single travel solution. A journey might have more than one fares
journey
associated with it.
LCC See low cost carrier.
location, cancelation See ticketing location.
location, excluded See excluded location.
location, included See included location.
location, ticketing See ticketing location.
A low-cost carrier or low-cost airline (also known as “no-

low cost carrier
frills/discount/budget carrier/airline”) is an airline that generally
(LCC)
has lower fares and fewer comforts.
An origin-destination city pair. Examples: FRA-LON, FRA-MIA,

MAN-PMI. In the context of some PROS products, the origin and
market
destination can be narrowed down to a specific airport. The
destination can also be broadened to include a custom region.
The carrier offering the flight under its brand. This can be a
marketing carrier
different carrier than the one selling the ticket.

TERM DESCRIPTION
In the context of ticket reissue/cancelation, the itinerary (or one of

the itineraries) of the suggested solution(s) returned in the
new itinerary
response in order to replace the old solution. See also ticketed
itinerary.
In the context of ticket reissue/cancelation, the suggested

solution(s) that are returned in the response in order to replace
new solution(s)
the old solution. If fares are not considered, then, instead of “new
solution”, the term “new itinerary” is used.
O&D See origin and destination.
Baggage restriction policy which is based on per piece

specifications for baggage and in which:
1. Each piece of excess baggage is given a sequential occurrence

number.
2. The sequential occurrence numbers are grouped into ranges.
3. A different charge is applied for each range.
Thus, occurrence restrictions allow for different charges based on

a given occurrence of an excess bag.
Example:
Occurrence 1 (in excess) = $50, occurrence 2 (in excess) = $200,
occurrence occurrence 3-4 (in excess) = $350 and occurrence 5-9 (in excess)
restrictions = $600. In table form, this looks like this:

TERM DESCRIPTION
In the context of ticket reissue/cancelation, the ticketed solution

that is to be changed/canceled (i.e. the solution of the original
old solution
ticket or the previous ticket). If fares are not considered, then,
instead of “old solution”, the term “ticketed itinerary” is used.
Online Travel A travel agency that specializes in offering planning sources and
Agency (OTA) booking capabilities over the Internet.
The carrier flying the route. This can be a different carrier than the
operating carrier
one selling the ticket.
IATA PADIS code that shows what type of organization the seller
originator code is. For details, refer to the PADIS EDIFACT Codeset document,
originator codes.
origin and The start and end points of a journey. An origin/destination can be
destination (O&D) an airport, city, or a custom region.
In the context of second and subsequent ticket reissues, the first

issued ticket. Upon first reissue, the original ticket and previous
original ticket
ticket are the same. If reissues have already occurred, the latest
reissued ticket is not the original ticket.
OTA An Online Travel Agency.

TERM DESCRIPTION
A 3-character alphabetic code, assigned by ATPCO, that identify

the type of passenger, e.g., adult, infant, etc.. PTCs are often used
to identify also the type of fare. This table shows some examples of
PTCs and together with their meaning:
passenger type code

(PTC)
A record in the database of a computer reservation system (CRS)

that contains the itinerary for a passenger, or a group of
passengers travelling together. PNRs are used to exchange
reservation information when passengers need flights of multiple
airlines to reach their destination (“interlining”). IATA and ATA
have defined standards for interline messaging of PNR and other
passenger name data through their ATA/IATA Reservations Interline Message
record (PNR) Procedures—Passenger (AIRIMP).
There is no general industry standard for the layout and content of

a PNR. In practice, each CRS or hosting system has its own
proprietary standards. But because of the common industry needs,
there are many general similarities in the data content and format
among all of the major systems.
The airline on behalf of which a ticket is issued. When a ticket is

issued for an interline itinerary, the ticketing agent must select
plating carrier
one of the airlines in that itinerary as the issuing airline. This
issuing airline is commonly referred to as the "plating carrier".
PNR See passenger name record.

TERM DESCRIPTION
A paid feature of a PROS product or service which is not part of

the standard PROS client setup and is available in addition to it or
premium feature through a different subscription model. If you want to use some
premium feature which you currently do not have, contact the
person in charge in your organization or PROS Support.
In the context of second and subsequent ticket reissues, the

current ticket (the latest ticket that was issued to the moment).
previous ticket
Upon first reissue, the original ticket and previous ticket are the
same.
The price of an airline ticket. There are several price types, as

follows:
• Total price—the total price for one adult travelling on the

specified route for the specified dates. This price includes the rest
price of the price components that follow in this bulleted list.
• Base price—the fare price including all surcharges and
discounts as specified by IATA and the airline
• YQYR surcharges—the fuel and insurance surcharges collected
by the airline
• Taxes—airport fees and government taxes.
price type(s) See price.
pricing, historical See historical search.
Airline fares that are distributed by ATPCO for use only by specific
agencies or consolidators. Access to the private fares is controlled
in two ways:
• Distribution control: the airline instructs ATPCO which shopping

private fares
engine or third party can receive those fares.
• Security control: the airline designates each private fare as
available for sale by a specific agency (sale location).
Also known “as negotiated fares”.

TERM DESCRIPTION
An alpha-numeric code that identifies a corporate user of a

computer reservation system (CRS) or global distribution system
(GDS), typically a travel agency. Pseudo-city codes are typically 3
pseudo-city code or 4 characters long and are unique to a specific office of a travel
agency. They are used to associate each agency's bookings with
the agency, and also to identify the private fares that are available
to the agency.
PTC See passenger type code.
RBD See reservations/booking designator.
region See custom region.
reissue location See ticketing location.
A single- or double-letter code that identifies the sub-class (or

reservations/booking cabin) of the ticket. One fare may be sold in different RBDs,
designator (RBD) therefore the RDB needed for accurate ticket pricing in the
reservation systems.
search, historical See historical search.
A portion of a travel. A round-trip travel always has two

segment segments—one for the outbound and the other for the inbound
portion of the travel.
A code is used by airlines to designate a special service, like a

special meal request, special baggage handling request,
special service
unaccompanied minors, and disabled passengers. Some SSR codes
request (SSR) code
are used across the air travel industry, and some are airline-
specific. Not all airlines use all of the codes.
SSR code See special service request (SSR) code.

TERM DESCRIPTION
Supplier for the sale of air transportation products and/or other

supplier
related services. Typically, this is an airline or a travel agent.
tax See price.
In the context of ticket reissue/cancelation, the itinerary of the old

ticketed itinerary
solution that is to be changed/canceled. See also new itinerary.
The location where the ticketing takes place. Ticketing locations

can be:
ticketing location • issue location—the location at which the ticket is issued

• reissue location—the location at which the ticket is changed
• cancellation location—the location at which the cancellation is
processed.
total price See price.
The passenger routing identified by ticketed points and not the

travel
aircraft routing.
trip segment See segment.
YQYR See price.

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aircraft code See IATA aircraft code.

baggage embargo See excess baggage embargo.

base price See price.

An ATPCO concept which enables airlines to specify brands for

cancelation location See ticketing location.

A certified airline. See also marketing carrier, operating carrier

carrier, marketing See marketing carrier.

carrier, operating See operating carrier.

carrier, plating See plating carrier.

city/airport code See IATA location code.

Copyright © 2019 PROS Page 3

contractual element An element that is available in the request/response schema only if

A custom pre-defined grouping of locations saved under a unique

Real-time pricing of a service based on the current market

embargo See excess baggage embargo.

electronic ticketing A flight which is a potential candidate for electronic ticketing in

1. See IATA aircraft code.

Copyright © 2019 PROS Page 4

A location (airport, city, country, zone, area, state) which is part of

The general collection of rules and conditions (including the price)

fares, negotiated See private fares.

fares, private See private fares.

fare class One- to eight-character code identifying the fare.

fare family A grouping of multiple fare classes into a single entity.

A symbolic identification of the characteristics of a fare class that

FBC See Fare Basis Code.

feature, premium See premium feature.

Copyright © 2019 PROS Page 5

An equipment code that describes the communication, navigation,

historical pricing See historical search.

Search or query performed “as of” a particular date and time in

IATA See International Air Transport Association (IATA).

A three-character alphanumeric code, assigned by IATA, that

A unique 3-letter code, assigned by IATA, that identifies airports

A unique numeric code (7 or 8 digits long), assigned by IATA, that

IBE An Internet Booking Engine.

A location (airport, city, country, zone, area, state, or region)

Copyright © 2019 PROS Page 6

issue location See ticketing location.

LCC See low cost carrier.

location, cancelation See ticketing location.

location, excluded See excluded location.

location, included See included location.

location, ticketing See ticketing location.

A low-cost carrier or low-cost airline (also known as “no-

An origin-destination city pair. Examples: FRA-LON, FRA-MIA,

Copyright © 2019 PROS Page 7

In the context of ticket reissue/cancelation, the itinerary (or one of

In the context of ticket reissue/cancelation, the suggested

O&D See origin and destination.

Baggage restriction policy which is based on per piece

1. Each piece of excess baggage is given a sequential occurrence

Thus, occurrence restrictions allow for different charges based on

Copyright © 2019 PROS Page 8

In the context of ticket reissue/cancelation, the ticketed solution

In the context of second and subsequent ticket reissues, the first

OTA An Online Travel Agency.

Copyright © 2019 PROS Page 9

A 3-character alphabetic code, assigned by ATPCO, that identify

passenger type code