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Safety Science 83 (2016) 1–11

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Safety Science
journal homepage: www.elsevier.com/locate/ssci

Construction safety practices and challenges in a Middle Eastern


developing country
Rita Awwad ⇑, Omar El Souki, Melanie Jabbour
Department of Civil Engineering, Lebanese American University, P.O. Box 36, Byblos, Lebanon

a r t i c l e i n f o a b s t r a c t

Article history: The construction industry remains one of the most dangerous industries in the world accounting for a
Received 29 April 2015 high percentage of work-related injuries and fatalities despite the establishment and implementation
Received in revised form 27 October 2015 of safety programs in several developed countries. In developing countries where safety and health pro-
Accepted 29 October 2015
grams are still at their infancy or lack proper implementation, the situation is more critical. Lebanon, a
small developing country in the Middle East region, has been witnessing a substantial growth in its con-
struction market. However, achieving a safe work environment has been an ongoing challenge. This study
Keywords:
aims at assessing current safety practices in the Lebanese construction industry through conducting one-
Construction safety
Contractors
to-one interviews with the different parties concerned including contractors, consultants, owners, insur-
Consultants ance companies and governmental authorities. The study revealed the existence of construction labor
Insurance companies safety law but the absence of its enforcement, the initiation of safety programs but the lack of any mon-
Middle East itoring or follow-up, and a lack of safety education and commitment from all parties involved. The paper
Lebanon concludes with highlighting potential venues for enhancing safety awareness and adoption in Lebanon,
which may be of insight to other developing countries in the region.
Ó 2015 Elsevier Ltd. All rights reserved.

1. Introduction injuries and accidents. Unlike developed countries which have


invested significant efforts to devise extensive safety standards
To complement the exponential increase in the world popula- aiming at zero injury policies (e.g., OSHA in the US), construction
tion, the construction industry has exhibited extensive growth in safety in developing countries is still at its infancy (Bust and
the past years. The need for more shelters, workspaces, infrastruc- Gibb, 2006; Koehn and Reddy, 1999; Aires et al., 2010). Poor safety
tures, and facilities continues to expand the construction market performance in these countries can be attributed to uncooperative
which has become a substantial sector of every economy. In the clients, improper enforcement of regulations, and inadequate work
United States, the construction industry alone contributed to procedures (Bust and Gibb, 2006). The case in Middle Eastern
3.8% of the total GDP in 2009 (U.S. Bureau of Economic Analysis, countries has not been any better (Alkilani et al., 2013;
2011). However, construction work has been associated with high Hassanein and Hanna, 2008; Kartam et al., 2000). In particular,
numbers of work related injuries and fatalities which reached 50% Lebanon, a small developing country in the Middle East region
higher than any other industry in the U.S. (Huang and Hinze, 2006). exhibiting an exponentially growing construction sector in the
The situation is not any better in China and Australia where inci- aftermath of a long civil war, has not shown any major leap
dents related to construction work have exceeded in number those towards safety adoption despite the high costs associated with
resulting from other industries (Zou, 2011). Such high injury rates work-related accidents. The country’s construction industry con-
may be attributed to the characteristics of construction work stitutes 4% of its total GDP (United Nations Development
which greatly depends on the use of heavy machinery and neces- Programme, 2014), and employs about 9% of the total labor force
sitates work under unfavorable conditions (Hallowell and managed by the Lebanese Ministry of labor (Central
Gambatese, 2009). Administration of Statistics, 2011). The industry consists mostly
As construction risks are high and worker-hazard interactions of unskilled foreign workers mainly of Syrian origins working at
are inevitable, safety systems have been developed to prevent low wages. Unemployment rates have always been high in Leba-
non (8.9% in 2012) and moreover, a recent study released by the
⇑ Corresponding author. Tel.: +961 71404095. World Bank expects these rates to double due to the impact of
E-mail addresses: rita.awwad@lau.edu.lb (R. Awwad), omar.elsouki@lau.edu the Syrian political conflict on the country (World Bank, 2013).
(O. El Souki), melanie.jabbour@lau.edu (M. Jabbour). Thus, with limited employment opportunities, low wage workers

http://dx.doi.org/10.1016/j.ssci.2015.10.016
0925-7535/Ó 2015 Elsevier Ltd. All rights reserved.
2 R. Awwad et al. / Safety Science 83 (2016) 1–11

are willing to take unacceptable risks to keep their jobs (Koehn and obstacles towards a safe work environment in the Lebanese con-
Reddy, 1999; Guldenmund et al., 2013). struction market, devising recommendations and identifying
Despite the high levels of accidents and the lack of awareness potentials to enhance the country’s safety practice and commit-
about the ramifications of an unsafe workplace, there have been ment, which may be enlightening for other developing countries
no research studies pertaining to the safety awareness and prac- in the surrounding region.
tices in the Lebanese construction industry except for one study
by Fayad et al. (2003) which rather aimed at estimating the cost
of work-related injuries in insured workplaces. The former study 2. Construction safety in developing countries
gathered and analyzed data about medical and compensation costs
per work injury in several employment sectors with the highest The construction industry is one of the most dangerous indus-
percent of data (43%) coming from the construction industry. The tries which has resulted in the highest number of occupational
conducted analysis showed that the average cost per injury exclud- injuries and fatalities in the past years (Rosenfeld et al., 2006).
ing human value cost was around $189 in the construction sector Although construction work shares the same high risk nature all
in 1998 which is a considerable amount for such a small-scale mar- over the world, King and Hudson (1985) revealed that fatalities
ket like Lebanon characterized by a constantly fluctuating econ- in developing countries are three times as many as in developed
omy. This sole study about workplace safety in Lebanon countries. A study by Hamalainen et al. (2006) further affirmed
highlighted the economic burden occupational injuries inflict on that developing countries witness the most cases of accidents
the country; nonetheless, it did not give the construction commu- and fatalities. For instance, the study reported that occupational
nity enough impetus to call for further action or research in order accident and fatality rates in the Middle Eastern Crescent (14,218
to raise awareness about the importance of safety and take the and 18.6 per 100,000 workers) exceed by far rates in established
necessary measures. In fact, the absence of any governmental market economies (3240 and 4.2 per 100,000 workers).
efforts to keep record of accident injuries and fatalities on con- Many studies have been conducted in developing countries that
struction sites makes safety the least of a contractor’s or devel- aimed at evaluating current safety practices and investigating the
oper’s concerns (International Labor Organization, 2010). Thus, causes behind poor safety performance. The main causes for the
there is an urgent need to assess the current safety practices in high injury and fatality rates reported in most of the reviewed lit-
the Lebanese construction market, to understand the perceptions erature are extensive subcontracting, absence of safety training,
of different constituents about safety, and to devise improvement lack of safety awareness, inefficiency of safety regulations and leg-
channels. This paper is the first to evaluate the status quo of safety islations, and unsupportive top management. Because subcontrac-
awareness and implementation in the Lebanese construction sec- tors are simple in structure and lack safety commitment due to
tor and to present a comprehensive assessment and interpretation resource limitations, extensive subcontracting can be a major rea-
of the relevant weaknesses, challenges, and improvement poten- son for poor safety performance (Wong and So, 2002). Moreover,
tials. Data about the current working conditions, obstacles and the absence of adequate safety training for workers and top man-
primitive initiatives were gathered through a series of one-to-one agement is also reported as a main reason for poor safety climate
interviews with key players in this field including contractors, in Saudi Arabia, China and Pakistan, beside other factors such as
owners, consultants, insurance companies, and key governmental lack of awareness, absence of personal protective equipment, first
bodies. aid and safety officers (Berger, 2008; Tam et al., 2004; Farooqui
This paper first provides an extensive literature review about et al., 2008). Inefficacy of regulations and policies is also mentioned
construction safety adoption and weaknesses in some developing among main causes of poor safety environment (Alkilani et al.,
countries and sheds light on the gap in safety performance with 2013). For example, Koehn et al. (1995) attributed the bad safety
developed countries. Then, the adopted research methodology is records in India to the improper enforcement of laws and regula-
explained including developed questionnaires used in the inter- tions and to corruption that is caused by bureaucratic controls
views with the different construction entities and conducted sta- where accidents are not reported and in case reported, they are
tistical analysis to test the significance of the survey results. This settled through cash payments. Table 1 provides an extensive list
is followed by a presentation and discussion of obtained responses of the above causes among others as identified in prior articles
by contractors, consultants, owners and insurance companies. on the subject.
Then, findings from semi-structured interviews with key govern- Further studies were conducted in the literature to investigate
mental entities are included along with an overview of Lebanese the causes of the disparity in accident rates between developed
safety regulations and their limitations in comparison with OSHA and developing countries. Two of the latter focused on comparing
standards. Finally, the paper concludes by summarizing the safety and health systems in South Africa versus Singapore, and

Table 1
Causes of poor construction safety performance in developing countries as per the literature.

Poor safety performance caused by Reported in According to


Extensive subcontracting Hong Kong, Kuwait, Uganda Wong and So (2002), Al Humaidi and Tan (2010), Irumba (2014)
Absence of adequate safety training China, Saudi Arabia, South Tam et al. (2004), Berger (2008), Teo et al. (2008), Zou and Zhang (2009)
Africa
Absence of safety officers on site China, Saudi Arabia, Uganda Tam et al. (2004), Berger (2008), Irumba (2014)
Ineffective laws and lack of enforcement Honduras, India, Malawi, Recarte Suazo and Jaselskis (1993), Koehn et al. (1995), Chiocha et al. (2011),
Jordan Alkilani et al. (2013)
Extensive use of foreign workers Kuwait Kartam et al. (2000)
Lack of workers’ self-protection and awareness Pakistan, China, Jordan Farooqui et al. (2008), Zou and Zhang (2009), Alkilani et al. (2013)
Uncooperative clients and inadequate work Botswana, Egypt, Nigeria, Bust and Gibb (2006), Teo et al. (2008)
procedures South Africa
Poor accident record keeping Kuwait Kartam et al. (2000)
Lack of management commitment to safety Kuwait, South Africa, Malawi Kartam et al. (2000), Teo et al. (2008), Chiocha et al. (2011)
budget allocation
R. Awwad et al. / Safety Science 83 (2016) 1–11 3

Table 2
Comparison of construction safety behavior between developing and developed countries.

Safety performance gap Developing countries Developed countries


Training, competence and awareness of Workers are not aware of their rights, do not understand Higher worker competence level and adequate training for all
workers the necessity of safety, and receive little or no training workers (Teo et al., 2008; Zou and Zhang, 2009)
(Zou and Zhang, 2009)
Top management commitment Extensive subcontracting and unsupportive top Management commitment to safety through regular
management (Wong and So, 2002) supervision, proper safety budget allocation and initiation of
comprehensive safety programs (Brabazon et al., 2000)
Safety regulations and enforcement Labor safety laws are either non-existent, or enacted but Health and safety regulations enacted, monitored and firmly
not enforced, or implemented to a limited extent and enforced such as OSHA standards in the U.S. (Hinze et al.,
coverage (King and Hudson, 1985; Recarte Suazo and 2013)
Jaselskis, 1993)

China versus Australia (Teo et al., 2008; Zou and Zhang, 2009). Both All of the questions had short answers or Yes/No answer. There
studies related the safety performance gap to (1) lack of manage- was no question that measured variables on a rank or interval scale
ment commitment, (2) lack of supervision, and (3) difference in which does not allow any judgment about the data distribution
training and competence levels on construction sites. On the other type. Thus, the results were statistically analyzed to draw conclu-
hand, King and Hudson (1985) attributed the difference in safety sions about the significance of the findings and to check for corre-
performance to the weak regulatory systems in developing coun- lation between variables. For this purpose, the one sample chi-
tries. Table 2 summarizes the three main features of safety perfor- square and the chi-square methods were used (Foster and Parker,
mance gap between developed and developing countries as 1995).
identified in the literature. Furthermore, two qualitative and semi-structured interviews
were conducted with main related governmental entities where
interviewers sat for one hour with each inquiring about Lebanese
3. Research methodology safety regulations and obstacles without following a strict ques-
tionnaire format. The two interviewed parties are the Council for
An extensive search of the literature on safety practices and Reconstruction and Development (CDR) which is the executive
issues in developing countries was conducted as shown in the pre- arm of the council of ministers and is responsible for all public pro-
vious section. The authors summarized the main aspects and chal- jects from inception to completion, and the supervisory board at
lenges of establishing health and safety programs from prior the Ministry of Labor that is in charge of inspecting and enforcing
empirical studies in several developing countries and used them labor safety regulations. These interviews were conducted after the
as basis for designing survey questionnaires, which were then authors had formed a keen understanding of the weaknesses and
altered and improved based on feedback of experts in the field. challenges of developing a Lebanese safe workplace from the for-
In order to achieve a detailed and comprehensive evaluation of mer interviews with all other stakeholders. To have a complete pic-
the status quo of safety practice and commitment in the Lebanese ture about the government’s role in promoting a safe workplace,
construction industry, this paper solicited input from all concerned the former interviews were complemented with a description of
parties including contractors, consultants, owners, insurance com- the Lebanese labor safety regulations, decree # 11958, and com-
panies and governmental entities. parison against OSHA requirements in order to point out the limi-
Multiple questionnaires were prepared and tailored to capture tations of local laws and to spot potential room for improvement.
each entity’s role and impact on safety awareness and implemen-
tation. The questionnaires were filled by the authors while con-
ducting face-to-face interviews with respondents from all 4. Contractors’ survey results
categories. Specifically, four separate questionnaires were devel-
oped where quantitative data was obtained through interviewing For the purpose of assessing current safety practices by Leba-
contractors, consultants, owners, and insurance companies. A nese contractors, a quantitative survey was conducted through
common section across all questionnaires gathered information questionnaire-based interviews with fifteen contracting compa-
about the company profile such as company size, number of ser- nies. The interviewees occupied the position of either a project
vice years, scope of operation and annual work volume. The con- manager or safety manager in their companies. All respondents
tractors’ questionnaire was based on nine main safety areas operate in Lebanon; 33% of them have projects abroad as well.
identified by the Construction Industry Institute (2002). It The fifteen interviewed companies have their headquarters based
included questions about the company profile, its management within the Lebanese territories. All firms are specialized in residen-
commitment, staffing for safety, safety education, workers’ tial and commercial buildings with only three of them executing
involvement, evaluation and recognition, subcontract manage- transportation projects as well. Table 3 describes the profile of
ment, accident investigations, and drug and alcohol testing. As interviewed companies including size, service years, number of
for the consultants’ and owners’ questionnaires, they investigated ongoing projects, area of operation, and presence of a safety and
whether contractors are bound by contract to apply safety mea- health management system (SHMS).
sures, if regular inspections are conducted and safety officers Only eight out of the fifteen interviewed companies (53%) had a
assigned, if accidents are recorded and investigated, and whether Safety and Health Management System (SHMS) in place. The main
the contractor selection process takes safety behavior into consid- characteristics of an occupational safety health system, as identi-
eration. On the other hand, the questionnaire targeting insurance fied by these respondents, included PPE provision, onsite safety
companies identified the most commonly adopted insurance poli- signage, toolbox meetings, workers’ training, regular site inspec-
cies in the Lebanese market, and determined whether insurance tion by dedicated safety personnel, accident documentation and
premiums are set based on the safety records of contractors investigation, penalizing safety violations and worksite analysis.
and whether accidents are investigated by insurance Some other items were not considered equally by all contractors
representatives. who adopted a SHMS. For example, workers’ participation in
4 R. Awwad et al. / Safety Science 83 (2016) 1–11

Table 3 Table 4
Profile of interviewed contractors. Relation between size of a contracting company and SHMS adoption.

Size of the company


Large Medium Small Total
Presence of a SHMS in action – observed (O)
No 0 3 4 7
Yes 6 2 0 8
Total 6 5 4 15
Presence of a SHMS in action – expected (E)
No 2.8 2.3 1.9 7
Yes 3.2 2.7 2.1 8
Total 6 5 4 15
(O E)2/E
No 2.8 0.19 2.44 5.43
Yes 2.45 0.17 2.13 4.75
Total 5.25 0.36 4.57 10.18
Chi value 10.18 Significant
Critical value 3.79

setting safety standards and accident investigation, creating safety


compliance incentives, presence of a nurse onsite, testing for drug Table 5
and alcohol abuse, subcontractor selection based on safety perfor- Causes reported by contractors for not having SHMS.
mance were applied in varying degrees by contractors. This may be
due to the absence of a unified national safety and health manage-
ment system since respondents indicated that their safety systems
were based on a random combination of international standards
such as US standards (OSHA), international British standards (BS
OHSAS 18001), and ISO (14001) beside their experience on prior
projects.
Table 3 shows that all of the interviewed large companies (more
than 250 employees) had their own developed SHMS whereas
none of the small contractors (less than 50 employees) did. In addi-
tion, 85% of the companies with no SHMS reported working on less
than two projects per year while 62% of the companies with a safety implementation. The one sample chi-square test was used
SHMS had more than five projects yearly. Therefore, a main obser- here to evaluate whether the observed frequency scores for the
vation that can be inferred from this survey is that there exists a displayed answers happened by chance (null hypothesis) or fol-
direct relation between the size of a contracting company and its lowed a certain distribution (alternate hypothesis). In this case,
commitment to safety programs and measures. This may be the null hypothesis is rejected and the test turned out to be signif-
explained by the fact that small contractors would have to spend icant, as reflected in Table 5. This means that the observed results
on safety a higher proportion of their profits than medium and are indicative that not enforcing safety by law is a major reason
large size contractors do (Zou, 2011). In order to test if the behind not adopting safe practices by contractors. It is also worth
observed effect of company size on its safety behavior is significant mentioning that when asked about the main incentive that would
in the Lebanese construction industry, the chi-square test was con- push them to develop and implement a safety program, all respon-
ducted to verify the following hypotheses: dents indicated that to be a strict legislative action by the
government.
 Null hypothesis H0: There exists no relation between the size of a
contracting company and its implementation of a safety program.
4.2. Companies with SHMS
 Alternate hypothesis H1: There exists a relation between the size of
a contracting company and its implementation of a safety program.
This section summarizes the important findings about safety
practices of contractors who claimed to have their own developed
As shown in Table 4, the computed chi square value is higher
SHMS. Table 6 shows the answer frequencies to all questions under
than its critical value which implies that the null hypothesis H0
this category and their significance. First, respondents indicated
shall be rejected. Thus, it can be concluded that the size of a con-
that developing and adopting a safety health and management sys-
tracting firm affects its commitment to developing and adopting
tem is an integral part of the company policy and not just a
a safety and health management system as expressed in the alter-
requirement by the owner or consultant; this implies that these
nate hypothesis H1.
companies would apply safety procedures even if not bound by
contract to do so. As for the safety budget allocation, no significant
4.1. Companies without SHMS pattern can be inferred from the survey results but it can only be
noted that three out of the eight respondents assigned less than
As mentioned previously, seven out of the fifteen interviewed 1% of the project cost to safety implementation. In this regard,
companies did not invest into developing a comprehensive safety Table 6 reflects that only seven respondents revealed their bud-
plan. As shown in Table 5, the most recurrent reason behind this get allocation to site safety while the eighth one did not disclose
lack of commitment to a safe workplace was the absence of laws any related information. All interviewees organized regular site
or regulations enforcing safe practices. Other reported causes were visits by top management, and seven out of eight companies
the perceived extensive time needed and high cost associated with appointed health and safety officers who conducted frequent
R. Awwad et al. / Safety Science 83 (2016) 1–11 5

Table 6
Survey results for contractors adopting SHMS.

inspections and provided training for workers as well as corre- design their training programs rather than resorting to their own
sponding resources such as meeting time, offices and tools for experience or to a random collection of international standards.
safety purposes. Also, they all explained that their SHMS is often The questionnaire further assessed tradesmen involvement in a
updated based on project changes such as on site accidents, differ- contractor’s SHMS through participation in setting safety rules,
ent project phases, updates in reference standards or new site accident investigation, and safety training. As shown in Table 6,
requirements. Based on the aforementioned, it can be deduced that the interviewed companies showed different practices regarding
project managers in general are willing to commit to safe work these matters and thus no major generalization about contractors
practices in terms of invested time and effort yet within limited with SHMS can be made in this regard.
budgets.
One of the most effective elements to reduce the risks of a cer- 4.3. Comparison between contractors with and without SHMS
tain activity is the safety and health training of all labor resources
in a project (Tam et al., 2004). Training falls within the safety edu- This section shows the answers to a set of questions that were
cation along with safety meetings and safety signs and regulations. asked to both categories of contractors, with and without SHMS, in
The main aim of safety education is to make sure the workers are order to assess the difference in their attitudes towards safety
aware of the site hazards and to train them to effectively deal with regarding simple measures such as posting safety signs and regu-
those hazards. According to the survey results, safety meetings lations and more sophisticated ones such as assigning a nurse on
were held on site and safety signage posted by almost all respon- site or conducting work site analysis. Table 7 shows for which
dents. Safety training covered mainly work procedures, use of aspects the two categories showed significant difference in their
PPE, safe handling of equipment, and was provided by safety offi- performance and for which others they exhibited similar behavior.
cers or site engineers who depended on their experience rather For example, it was observed that all companies with SHMS posted
than safety manuals. This suggests the necessity of having national safety regulations and signs in their job sites to raise awareness
safety standards or guidelines according to which companies can towards potential site hazards, however, none of the firms without

Table 7
Comparison between contractors with and without SHMS.
6 R. Awwad et al. / Safety Science 83 (2016) 1–11

SHMS did. On the other hand, and as part of accident management, Finally, accident/incident record keeping is essential to identify
contractors were asked whether they ensured the presence of a and solve for deficiencies in the current safety program which
nurse or physician on site or at a nearby location. The survey allows for continuous improvement in the safety performance of
highlighted the lack of awareness about the importance of having a contracting firm. All companies with SHMS kept record of acci-
primitive medical care on site regardless of the existence of a dents and incidents, whereas only three out of the seven firms
SHMS. without SHMS did. The survey identified further the parties
One important aspect of safety education is reinforcement of responsible for accident investigation to be the insurance repre-
safe practices among workers through creating a relevant reward- sentative (in companies with no SHMS) or the SO (in companies
ing system. This survey revealed that half of the companies with with SHMS), both being assisted by the PM. On another hand,
SHMS recognized the safe performance of their employees through seven out of eight companies with SHMS reported conducting
either monetary or verbal rewards, which was not the case in com- work site analysis and updating their safety programs accordingly
panies with no SHMS. As for safety related misconduct, all contrac- to deal with job specific hazards. However, only four out of seven
tors with SHMS took measures up to termination of work. Even contractors with no SHMS did. Based on the aforementioned, it
contractors without SHMS took measures against unsafe behavior can be noted that contractors who adopted a SHMS showed more
as well; five of which reached job termination, one adopted seriousness about accident data collection, analysis and safety pro-
decrease in monthly pay, and the last used verbal warning. This gram update.
shows strict compliance to safety when it comes to punishment
of unsafe behavior but also highlights the necessity to enhance
the safety adherence rewarding system in both categories of 5. Consultants’ perspective
companies.
Testing for drug and alcohol abuse is another aspect intervie- Consultants play a key role in monitoring safety provisions on
wees were asked about in order to assess their strictness about construction sites and therefore, a questionnaire was developed
workers’ behavioral conduct. Although none of the interviewed in this study to measure the impact they may have on the adoption
companies tested its employees for drug or alcohol abuse neither of safety in the Lebanese construction sector. In this survey, six
upon employment nor during work, a written document banning consultants were interviewed with five being large consultants
substance abuse existed in workers’ contracts in just 50% of the and the remaining one being a small sized one. Four of them oper-
companies with SHMS. This shows the lack of awareness among ate both locally and internationally. All interviewed consultants
Lebanese contractors about the importance of drug and alcohol have more than ten years of experience and work collectively on
testing for employees. an average total contract volume exceeding 390 Million dollars
Hallowell and Gambatese (2009) affirm that subcontract man- per year. This makes the group of interviewed firms a relatively
agement is among the most effective tiers of SHMS. This is partic- good representative sample of the Lebanese construction consult-
ularly true in the construction industry where most of the work is ing market.
usually subcontracted. For instance, 93% of the surveyed contrac- As shown in Fig. 1, one third of consultants developed their own
tors in this study indicated that they had portions of their pro- SHMS and made sure these systems are implemented on site pro-
jects subcontracted. Therefore, contractors were asked if they vided they are more stringent than the contractor’s own safety
selected subcontractors based on their safety performance and standards. Another 33% of the companies implemented safety
if proper provisions were included in their contracts. As indicated requirements following the owner’s directive which implies that
in Table 6, only three out of the eight companies with SHMS con- these consultants endorsed safety only if requested to do so by
sidered safety performance of subcontractors during the bid the owner. The remaining 33% reported applying the minimum
selection process. Nevertheless, they all indicated that once safety standards mentioned in the contract which are typically
awarded the project, a subcontractor is bound by contract to set by the insurance company or the contractor. Based on the sur-
comply with the contractor’s SHMS (Table 7). Respondents indi- vey findings, the main role of consultants in a project safety
cated that safety practices were diffused to subcontractors during scheme entailed inspecting if safety measures specified in the con-
safety meetings and proper implementation was monitored by tract by owner, contractor or insurance company are properly
the contractor’s administrative personnel. In case of any breach implemented on site, conducting regular inspections, and partici-
of the safety subcontract terms, a subcontractor received a verbal pating in accident investigations along with the insurance repre-
or written warning, or a monetary penalty and rarely termination sentative, the safety officer and the concerned worker or
of contract. As for companies with no SHMS, none of the compa- foreman. Respondents provided varying answers when asked
nies considered safety neither in choosing the subcontractor nor about their followed safety standards and inspection frequencies
in contract with the latter. as reflected in Fig. 1. Based on the aforementioned, we can

Fig. 1. Consultants’ survey results regarding safety implementation, standards, and inspection frequency.
R. Awwad et al. / Safety Science 83 (2016) 1–11 7

Table 8
Contract management by consultants.

conclude that the majority of the interviewed consultants cared owners that have been in the business for more than ten years.
only to implement the minimum safety requirements set in con- However, only two of these firms had appointed dedicated admin-
tract by owner or contractor, and did not take any initiative to istrative personnel in charge of visiting and inspecting the
develop and enforce their own safety policies. This implies that worksite.
consultants are still not aware of or not willing to exert the vital When requiring safety measures on site, it is important to keep
role they can have in enhancing safe practices in the Lebanese con- track of accidents so that adherence to safety can be checked and
struction sector. performance gaps identified. Four out of the six interviewed com-
Another statistically significant pattern inferred from the inter- panies cared to keep records of accidents which were either inves-
views with consultants, reflected in Table 8, is that none of them tigated by the safety officer or the project manager. The survey also
provided incentives for contractors to adopt safety but only few addressed the issue of whether corrective measures were adminis-
had taken some penalizing measures in case of safety breaches. tered after the occurrence of accidents. Only two firms responded
Besides, consultants reported that they were not always given that they would usually organize an urgent safety meeting
the unconditional right by owners to stop the work in case of safety between the owner’s and the contractor’s safety representatives
violation. To further assess their role in contract management, con- following accidents in order to update the existing safety program.
sultants were asked whether previous safety records of contractors Table 9 shows also the answers to questions about the role of
are taken into consideration when awarding contracts. Half of the owners in enhancing safety commitment of contractors through
interviewed firms stated that safety does not have any role in the taking into account their prior safety records in the contract award
contractor selection process, and the other half claimed that it procedure and including incentives in contract for safety adoption.
slightly influences their choice. This again reflects the unawareness Similarly to the consultants’ feedback about these matters, none of
of consultants about the importance of safety behavior in the ten- the interviewed owners offered any reward for implementing
dering process as they tend to disregard or minimize safety perfor- safety measures except one which indicated that a contractor fol-
mance weight which could jeopardize safety standards and quality lowing a SHMS is usually given priority when bidding on future
expectations in projects (Wanberg et al., 2013). projects. Furthermore, only two of the six respondents prequalified
contractors based on their safety reputation.
6. Owners’ survey analysis
7. Survey findings for insurance companies
Six owners were interviewed during this survey, with five out of
six having more than ten years of experience in their domain and A total of nine insurance companies participated in the survey,
the remaining one having less than five years of experience. All all of which have been operating for more than ten years in the
of these owners work on residential/commercial projects with only market and mostly providing all types of insurances. All companies
one of them working on infrastructure and wastewater treatment insured all types of construction work and stated that risks associ-
plant projects as well. Three of these owners reported working ated with the nature of the contractor’s work primarily dictated
on two projects or less per year, two of them work on three to five premium values. Respondents indicated that workmen’s compen-
projects per year and the last one has more than five ongoing pro- sation and third party liability insurances were more commonly
jects each year. requested than the all-risk insurance in the Lebanese sector. All
Five out of the six surveyed owners considered that they have surveyed contractors reported obtaining a combination of these
moral obligation and duty towards their employees and thus except few of the companies with SHMS who purchased all three
required safety implementation on their projects, as shown in types simultaneously.
Table 9. These companies were either affiliated internationally or
7.1. Effect of a contractor’s safety performance on its insurance
premium
Table 9
Contract management by owners.
Based on the survey results, it was observed that five out of the
nine interviewed companies considered contractors’ safety perfor-
mance when setting their premium rates. Three of these firms
mainly rely on contractors’ accident records on prior projects that
they have insured, while the remaining two organize site inspec-
tions. However, none of the companies considered reviewing and
evaluating the complete SHMS of a contracting firm prior to deter-
mining its insurance rate; and only 33% of them conducted onsite
inspections during the project execution afterwards, as shown in
Table 10. This indicates that insurance companies still do not rec-
ognize or emphasize the necessity of developing and implementing
8 R. Awwad et al. / Safety Science 83 (2016) 1–11

Table 10 mary factor in determining his insurance premium. This should


Role of insurance companies in enhancing contractor’s safety. also apply in the case where an insurance company is insuring a
contractor for the first time through inquiring about his safety
records from his previous insurance providers. However, this is
not the current practice as only two of the nine companies con-
firmed that contractors’ loss ratio is obtained from other compa-
nies if no specific records are present (Table 10). This allows
contractors to change current insurer whenever premium is high
due to high accident frequency and start again at base levels. The
questionnaire concluded by suggesting the creation of a national
database that stores information about safety practices and acci-
dent records of all contractors in the market, and that can be made
available to all insurance companies. Although all interviewees
were positive about the effect of such tool on the adoption of con-
a comprehensive safety program by the contractor, but rather struction safety, only six out of nine showed willingness to provide
depend on their accident records on previous projects with him. and use data from such a database.
This is also supported through the statistically significant pattern
shown in Table 10 where all companies reported keeping previous 8. The government role
accident records of their insured contractors. In addition, premium
rates are determined based on previous safety records without After interviewing the different constituents in the construction
constantly monitoring whether declared safety measures in con- sector (contractors, consultants, owners and insurance companies)
tracts are being implemented correctly and well maintained that may have a potential impact on the enhancement of safety in
throughout the project timeline. construction sites, this study would have not been comprehensive
Furthermore, insurance companies were asked whether the without assessing the government’s role and initiatives in this
safety performance of a contractor during the course of a project regard. Thus, this section summarizes the feedback obtained
alters his initially obtained premium. Seven out of nine firms through interviewing two governmental bodies: the Council for
responded that, upon a policy extension request for an unfinished Reconstruction and Development (CDR) and the supervisory board
project, they varied their rates based on ongoing accident records. at the Ministry of Labor.
The different approaches followed by the nine interviewees The Council for Development and Reconstruction (CDR) is a
regarding this matter are reflected in Fig. 2. It was noted that the Lebanese governmental organization established in 1977 as an
increase in premiums reached as high as 200% while the decrease independent entity taking direct orders from the council of minis-
was limited to a maximum of 20%. ters and responsible for all public projects’ phases from planning to
completion. In order to assess safety adoption and implementation
7.2. Feedback of insurance companies on public projects, an interview was conducted with a senior trans-
portation engineer in the CDR. It was found that safety is of main
The last part of the questionnaire was concerned with obtaining concern on projects under CDR authority. While having its own
feedback of insurance companies regarding the missing factors and safety standards enforced on their sites by the project consultant,
the potential incentives that can improve safety implementation the CDR does not appoint a safety officer or a safety inspector to
on Lebanese construction sites. Respondents listed some of the conduct further inspections. It was also found that contractors
weaknesses observed on site to be deficient equipment, low qual- are bound by contract to follow CDR safety regulations; however,
ity material, lack of safety education and training for workers, and the pre-qualification process during bid award phase does not take
lack of awareness of contractors. When asked about potential into account the contractor’s safety performance which converges
venues for improving safety implementation onsite, some insur- with the observed practice by consultants and owners. The inter-
ance firms recommended law enforcement and investigation, reg- viewee stated that no reward is offered in case of good safety per-
ular inspections, rewarding zero-accident performance, increasing formance; however, if a safety violation occurs, punishments can
safety awareness through seminars and campaigns, and enhancing range from a warning by the consultant, to monetary punishment,
insurance policy requirements to account for the safety feature. then direct warning from the CDR and ultimately to a breach of
However, the latter remain mere suggestions as long as insurance contract.
firms do not take a serious and firm stand towards improving As for the government role in promoting and monitoring safety,
safety through making the contractor’s comprehensive SHMS a pri- the Lebanese Government has released decree #11958 in 2004 to
regulate protective actions, preventive methods and safety in con-
struction. The decree applies to all work which incorporates con-
struction and civil activities including renovations, finishes,
residential/commercial facilities, transportation projects, dams
and wastewater networks among other types of work. A branch
of the Ministry of Labor, the supervisory board, is responsible for
the enforcement of the law on all the Lebanese territories. How-
ever, the conducted interview at the ministry reflected that the
law is poorly enforced due to a number of limitations. The supervi-
sory board is understaffed, lacks resources and is limited to a cen-
tral office in the capital Beirut making inspections in remote areas
nearly absent. Also, most construction workers are of Syrian origins
working under unfavorable conditions on daily-basis contracts and
are usually not registered in the ministry of Labor. This makes
Fig. 2. Effect of safety performance of contractors on their insurance premiums tracking all work injuries and following up on health and safety
during project execution. of the labor force a hardship.
R. Awwad et al. / Safety Science 83 (2016) 1–11 9

9. Lebanese safety regulations versus OSHA For instance, the authors noted that few interviewed con-
tractors mentioned providing and enforcing the use of PPE
A key factor in motivating construction contractors to develop on their sites nonetheless, it was observed that some of their
their own safety programs with the necessary budget and workers did not wear any. These interviews were discarded
resources allocation is having enforceable and strict safety legisla- from the results.
tions. In order to assess the effectiveness of the existing Lebanese (2) The study did not include the perspective of workers on
safety regulations, the aforementioned Lebanese safety decree safety importance, existence and efficiency of training, as
11958, consisting of 52 articles, was extensively studied by the well as fairness of injury compensation. As mentioned previ-
authors and compared against its American counterpart, namely ously, most of construction workers in Lebanon are of for-
the US OSHA 1926 requirements (Mancomm, 2014). The decree eign countries, work on daily-basis contracts and do not
provides general guidelines to mitigate for various hazardous con- belong to any labor unions. Thus, in the fear of losing their
ditions that may occur on construction sites and impose risk on jobs, these workers are mostly expected to be biased when
workers’ health and life. Scaffolds and walkways, excavation and asked about their wellbeing on the jobsite.
demolition works, working on roofs, operation of equipment, train-
ing and unconventional works, firefighting and explosives are 11. Discussion
some of the topics covered under this decree among others. It
was observed that this decree is very general and lacks the speci- Survey findings revealed that all construction constituents in
ficity found in OSHA requirements. Two of many other examples the Lebanese industry share the responsibility of poor safety per-
of discrepancies found between the two regulations are listed formance observed at construction sites. First, owners and consul-
below: tants do not play an active role in encouraging contractors to
effectively plan for and enhance their safety programs. Interviews
 Unlike the extensive OSHA scaffold design guidelines where with these entities indicated that the safety performance of con-
each scaffold component is required to be able to support its tractors is rarely taken into consideration during the project bid
own load in addition to at least four times the maximum award phase and most contracts do not include safety compliance
intended load applied to it, the Lebanese law does not define incentives to reward safe work procedures during the construction
required strength of scaffolds and planks but rather indicates phase. As the project progresses, owners and consultants become
that materials should be of good quality. more focused on meeting schedule milestones and keeping the
 The Lebanese law does not provide maximum wall slopes rela- project within budget and eventually pay less attention to main-
tive to soil type for excavations nor specifies the conditions taining a safe workplace.
where protective systems are required. Moreover, it states that Moreover, the study showed that large contracting firms tend to
excavated soils should be stored at a distance from excavations invest into designing their own safety programs, whereas small
without specifying any value. On the contrary, OSHA guidelines size companies, which constitute the majority in the market and
specify that excavations shall be sloped at an angle not steeper which typically operate on a tight budget, do not even meet the
than 1.5H:1V, and that excavated soils should be stored at least minimum safety requirements on their jobsites. Subcontractors
0.6 m back from the edge of the excavation. and workers, who are the main entities performing the work under
the supervision of contractors, can have a main contribution to a
It can be concluded that Lebanese construction safety regula- safe workplace. However, subcontractors are not selected based
tions lack the needed specificity to be adequately implemented on their safety behavior and workers are not always involved in
and the required proactive inspection efforts to be properly setting the contractor’s safety management system though they
enforced. This leaves the extent of law implementation up to the are the most knowledgeable about the site hazards.
contractor’s subjective interpretation of the regulations, his On another hand, contractors reported varying features of their
responsibility towards his employees, and his professional ethics, safety and health management systems which demonstrates the
especially in the absence of enforcing and monitoring bodies. necessity to develop standardized national safety assessment and
management systems. These systems can form the basis of con-
tractors’ safety programs and ultimately facilitate the job of safety
10. Study limitations inspectors. The labor inspection structure in the country lacks suf-
ficient resources and proper planning of inspection visits at the
This paper aimed at presenting a comprehensive picture of con- national level. Despite the existence of the Lebanese labor law
struction safety awareness in the Lebanese industry through solic- and a specific decree pertaining to safety of construction opera-
iting the perspective of various stakeholders including contractors, tions, survey findings revealed that most stakeholders are not
consultants, owners, insurance companies and governmental enti- aware of its presence. Moreover, the lack of any official documen-
ties. However, the authors recognize the following limitations of tation of accidents and fatalities by the Ministry of Labor or any
the present study that may affect the reliability of the results: other governmental institution renders safety the least of owners’
and contractors’ concerns. This calls for an urgent reform of the
(1) A relatively limited sample size of contractors, consultants, Lebanese labor law and construction safety legislations to comply
insurance companies, owners and governmental entities with international standards and conventions and to include provi-
that confines our ability to generalize the results to the sions for wide national inspection schedules and accident data reg-
entire construction industry. This is due to the fact that istries. At this point, it is mandatory to involve construction
the Lebanese market is relatively a small market within its workers in this reformative action who may provide a valuable
region with a lot of political and economic instability which feedback about common dangerous site conditions and recurring
shortens the entry-exit cycle of a company and results in a accidents. In the same context, studies about the workers’ condi-
low number of well-established permanent firms. Besides, tions at Lebanese construction sites shall be conducted to better
some of the contacted parties were reluctant to disclose address weaknesses in the current safety regulations. And most
information that they deemed sensitive (e.g. insurance com- importantly, the government must work on allocating the ade-
panies) or were not completely transparent in revealing real quate inspection resources (human and capital) and decentralizing
safety practices on their construction sites (e.g. contractors). the supervisory board through the establishment of branches in
10 R. Awwad et al. / Safety Science 83 (2016) 1–11

each of the six Lebanese governorates enabling more frequent Acknowledgements


inspections in remote sites. Moreover, the construction labor safety
decree shall be revised to include more specificity in design and The authors wish to thank all participants including contracting
implementation approaches, and shall be extended to include firms, owners, consultants, insurance companies and governmen-
proper provisions for inspections and citations. Such efforts can tal authorities for their valuable input into this study.
have a great influence on increasing the awareness about safety
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