Bk.2 MasterSiteSoftwareInstallationAndConfiguration D60RevD

Dimetra IP 2006
System release 6.0
Volume 9:
Installation and Configuration
6802800U59-D
When printed by Motorola March 2007
Dimetra IP 2006
System Release 6.0
Volume 9:
Booklet 2
Master Site Software
6802800U59-D
When printed by Motorola March 2007
Copyrights
The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries
preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in
the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the
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of a product.
Disclaimer
Please note that certain features, facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system, or
may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola contact
for further information.
Trademarks
Motorola, the Motorola logo, and all other trademarks identified as such herein are trademarks of Motorola, Inc. All other product or service names are the
property of their respective owners.
Copyrights
© 2006 - 2007 Motorola, Inc. All rights reserved.
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any means, without the prior written permission of Motorola, Inc.
CMM labeling and disclosure table
The People’s Republic of China requires that Motorola’s products comply with
China Management Methods (CMM) environmental regulations. (China
Management Methods refers to the regulation Management Methods for
Controlling Pollution by Electronic Information Products.) Two items are used to
demonstrate compliance; the label and the disclosure table.
The label is placed in a customer visible position on the product.
• Logo 1 means that the product contains no substances in excess of the
maximum concentration value for materials identified in the China
Management Methods regulation.
• Logo 2 means that the product may contain substances in excess of the
maximum concentration value for materials identified in the China
Management Methods regulation, and has an Environmental Friendly
Use Period (EFUP) in years, fifty years in the example shown.
Logo 1 Logo 2
The Environmental Friendly Use Period (EFUP) is the period (in years) during
which the Toxic and Hazardous Substances (T&HS) contained in the Electronic
Information Product (EIP) will not leak or mutate causing environmental pollution
or bodily injury from the use of the EIP. The EFUP indicated by the Logo 2 label
applies to a product and all its parts. Certain field-replaceable parts, such as
battery modules, can have a different EFUP and are marked separately.
The Disclosure Table is intended only to communicate compliance with China
requirements; it is not intended to communicate compliance with EU RoHS or any
other environmental requirements.
© 2007 Motorola, Inc.

Dimetra IP System Release 6.0
System Documentation
Booklet 3-1: Managing Zone Infrastructure
Booklet 3-2: Managing Radio Users
Volume 1 Volume 2 Volume 3 Booklet 3-3: Administering Servers, Volume 4
Understanding Fault Configuration Controllers and Gateways Accounting
your Dimetra IP Management Management Booklet 3-4: Managing Network Transport Equipment Management
System Booklet 3-5: Administering Databases
Booklet 3-6: Feature Configuration
6802800U51 6802800U52 6802800U53 Booklet 3-7: Fleetmap Management 6802800U54
Volume 5 Volume 7 Volume 8

Booklet 5-1: Monitoring System Volume 6
Performance High Level Field Replace-
Performance Security
Management Diagnostics and able Units
Booklet 5-2: Managing Network Transport Management
Troubleshooting and Entities
Equipment Performance
6802800U55 6802800U56 6802800U57 6802800U58
Booklet 9-1: Master Site

Volume 9 Volume 10 Volume 11
Hardware Installation Booklet 10-1: Authentication, Encryption and
Installation and Authentication, End-to-End
Booklet 9-2: Master Site Provisioning - Installation and
Configuration Encryption and Secure
Software Installation Configuration
Provisioning Communications
Booklet 9-3: Network Transport Applications Booklet 10-2: Managing Authentication,
6802800U59 Installation and Configuration 6802800U60 Encryption and Provisioning 6802800U61
Security/Authentication Feature Manuals
PCI Short Form PCI Crypto KMF Crypto Alias Integrated MultiCADI UCS
Crypto Card Card Upgrade Card Instruction Solution (AIS) Feature Synchronisation
Service Manual Manual Manual Feature Manual Manual Tool Manual
6802700U92 6881132E24 6881003Y85 6802800U66 6802800U67 6802800U62
AUC Crypto End to End Air Interface Backup/Restore Network Telephone

Card Instruction Encryption Encryption Collector Security Interconnect
Manual KVL3000 Plus KVL3000 Plus Application Feature Manual Feature Manual
User Guide User Guide User Guide
6802800U71 6802800U14 6802800U15 6802800U22 6802800U70 6802800U65
KVL 3000 Plus Provisioning Data MCC 7500

key Variable Centre Users Feature Manual Feature Manual
Loader Service Manual
Manual
6802800U69 6802800U64
6802800U68 6802800U40
Online Help
Affiliation Application Authentication Performance FullVision RCM RCM

Display launcher Centre Reports Online Help Online Help Reports
Online Help Online Help Online Help Online Help Online Help
Software UCM ZCM ZoneWatch System and KMF TESS

Download Online Help Online Help Online Help Zone Profile Online Help Online Help
Online Help Online Help
Service Information
EMEA Systems Support Centre (ESSC)
The EMEA Systems Support Centre provides a Technical Consulting service. This service is accessed via the Call
Management Centre.
Jays Close, Viables Industrial State

Basingstoke, Hampshire RG22 4PD,
United Kingdom
Contact via Call Management Centre
Telephone: +44 (0) 1256 484448
Email: ESSC@motorola.com
European Systems Component Centre (ESCC)
The European System Component Centre provides a repair service for infrastructure equipment, including the
MBTS. Customers requiring repair service should contact the Call Management Centre to obtain a Return
Authorisation number. The equipment should then be shipped to the following address unless advised otherwise.
Motorola GmbH CGISS

European Systems Component Centre
Am Borsigturm 130
13507 Berlin
Germany
Telephone: +49 (0) 30 66861414
Telefax: +49 (0) 30 66861426
E-Mail: ESCC@motorola.com
Parts Identification and Ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer Care
Organization of Motorola’s local area representation. Orders for replacement parts, kits and assemblies should be
placed directly on Motorola’s local distribution organization or via the Extranet site Motorola Online at
https://emeaonline.motorola.com.
EMEA Test Equipment Support
Information related to support and service of Motorola Test Equipment is available by calling the Motorola Test
Equipment Service Group in Germany at +49 (0) 6128 702179, Telefax +49 (0) 6128 951046, through the
Customer Care Organization of Motorola’s local area representation, or via the Internet at
http://www.gd-decisionsystems.com/cte/.
Your Input
...is much appreciated. If you have any comments, corrections, suggestions or ideas for this publication or any
other requiremens regarding Motorola publications, please send an e-mail to doc.emea@motorola.com.
Updated Versions of this Manual

......are available at our Extranet site Motorola Online. Contact us at doc.emea@motorola.com for access.
Table
of
Contents
Contents
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Master Site Software Installation and Configuration

Icon Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-xxi
Chapter 1: Master Site Software Installation and Configuration Overview

Software Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Software Preinstallation Requirements and Considerations . . . . . . . . . . . . . . . . . . . . . . 1-3
Software Installation Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Full Software Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Software Reinstallation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2: LAN Switch Software Installation and Configuration

LAN Switch — Software Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . 2-1
LAN Switch — Configuration Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
LAN Switch — Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
LAN Switch — Verifying the OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
LAN Switch — Setting the Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
LAN Switch — Disabling Factory Reset and Password Clear Functionality . . . . . . . . . . . . 2-4
LAN Switch — Loading the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
LAN Switch — Configuration Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
LAN Switch — Using the Menu Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
LAN Switch — Terminal Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
LAN Switch — Direct Console Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
LAN Switch — Telnet Console Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
LAN Switch — Launching the Menu Interface . . . . . . . . . . . . . . . . . . . . . . . 2-6
LAN Switch — Exiting the Menu Interface . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
LAN Switch — Viewing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
LAN Switch — Backup and Restore Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
LAN Switch — Port Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Chapter 3: Zone Controller Software Installation and Configuration

Zone Controller — Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Zone Controller — Preinstallation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Zone Controller — Initial Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Zone Controller — Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Zone Controller — Switchover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Zone Controller — Automatic Switchover . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Zone Controller — User-Initiated Switchover . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Zone Controller — System Behavior During Automatic Switchover . . . . . . . . . . . . . 3-10
6802800U59-D March 2007 vii

Contents
Zone Controller — Configuring Zone Controller Redundancy and Switchover Using ZCM . . . . . 3-14
Zone Controller — Zone Redundancy Configuration Tab . . . . . . . . . . . . . . . . . . 3-17
Chapter 4: Private Network Management Servers Software In-

stallation and Configuration
Private Network Management Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Private Network Management Servers — Software Installation . . . . . . . . . . . . . . . . . . 4-1
Private Network Management Servers — Preinstallation Tasks . . . . . . . . . . . . . . . . 4-2
Private Network Management Servers — Initial Software Installation . . . . . . . . . . . . 4-3
Private Network Management Servers — Software Configuration . . . . . . . . . . . . . . . . 4-35
User Configuration Server (UCS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
User Configuration Server (UCS) — Software Installation . . . . . . . . . . . . . . . . . . . . 4-36
User Configuration Server (UCS) — Initial Installation Overview . . . . . . . . . . . . . . 4-36
User Configuration Server (UCS) — Installing License Keys from the Installation Menu. . . . 4-37
User Configuration Server (UCS) — Software Configuration . . . . . . . . . . . . . . . . . . . 4-39
User Configuration Server (UCS) — Accessing the Nationwide DNS Menu. . . . . . . . . . 4-39
User Configuration Server (UCS) — Setup the Nationwide DNS System Configuration . . . . 4-40
User Configuration Server (UCS) — Adding Cluster ID to the Configuration List . . . . . . . 4-41
User Configuration Server (UCS) — Removing Cluster ID from the Configuration List . . . . 4-41
User Configuration Server (UCS) — Showing the List of Configured Clusters. . . . . . . . . 4-42
System Statistics Server (SSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
System Statistics Server (SSS) — Software Installation . . . . . . . . . . . . . . . . . . . . . 4-43
System Statistics Server (SSS) — Initial Installation Overview . . . . . . . . . . . . . . . . 4-43
System Statistics Server (SSS) — Software Configuration . . . . . . . . . . . . . . . . . . . . 4-44
Zone Database Server (ZDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
Zone Database Server (ZDS) — Software Installation . . . . . . . . . . . . . . . . . . . . . . 4-45
Zone Database Server (ZDS) — Initial Installation Overview . . . . . . . . . . . . . . . . 4-45
Zone Database Server (ZDS) — Installing License Keys from Installation Menu . . . . . . . 4-46
Zone Database Server (ZDS) — Software Configuration . . . . . . . . . . . . . . . . . . . . . 4-48
Air Traffic Router Server (ATR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Air Traffic Router (ATR) — Software Installation . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Air Traffic Router (ATR) — Initial Installation Overview . . . . . . . . . . . . . . . . . . 4-49
Air Traffic Router (ATR) — Software Configuration . . . . . . . . . . . . . . . . . . . . . . . 4-50
Zone Statistic Server (ZSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Zone Statistic Server (ZSS) — Software Installation . . . . . . . . . . . . . . . . . . . . . . . 4-51
Zone Statistic Server (ZSS) — Initial Installation Overview . . . . . . . . . . . . . . . . . 4-51
Zone Statistic Server (ZSS) — Software Configuration . . . . . . . . . . . . . . . . . . . . . 4-52
FullVision INM Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
FullVision INM Server — Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . 4-53
FullVision INM Server — Initial Installation Overview . . . . . . . . . . . . . . . . . . . 4-53
FullVision INM Server — Installing Router Manager Software. . . . . . . . . . . . . . . . 4-54
FullVision INM Server — Software Configuration. . . . . . . . . . . . . . . . . . . . . . . . 4-55
FullVision INM Server — Configuring the Data Warehouse . . . . . . . . . . . . . . . . . 4-55
FullVision INM Server — Configuring a Printer . . . . . . . . . . . . . . . . . . . . . . 4-57
Chapter 5: Private Network Management Client Software In-

stallation and Configuration
Private Network Management Client — Introduction . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Private Network Management Client — Software Media . . . . . . . . . . . . . . . . . . . . . . . 5-2
Private Network Management Client — Installing and Configuring Windows XP Pro SP2 . . . . . . . 5-3
Private Network Management Client — Changing BIOS Settings. . . . . . . . . . . . . . . . . 5-3
Private Network Management Client — Installing Windows XP Pro SP2 OS . . . . . . . . . . . 5-4
Private Network Management Client — Setting Windows Classic Style . . . . . . . . . . . . . . 5-6
viii 6802800U59-D March 2007

Master Site Software Installation and Configuration Contents
Private Network Management Client — Configuring TCP/IP . . . . . . . . . . . . . . . . . . . 5-7

Private Network Management Client — Configuring Windows XP Settings . . . . . . . . . . . . 5-9
Private Network Management Client — Implementing Security Settings . . . . . . . . . . . . . 5-11
Private Network Management Client — Turning off Use Simple File Sharing . . . . . . . . . . . 5-12
Private Network Management Client — Disabling NetBIOS . . . . . . . . . . . . . . . . . . . 5-12
Private Network Management Client — Changing the Windows Logon Warning Banner and
Title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Private Network Management Client — Installing Printer Driver . . . . . . . . . . . . . . . . . 5-13
Private Network Management Client — Installing Actual Printer . . . . . . . . . . . . . . . . . 5-14
Private Network Management Client — Installing Operating System Baseline Patches . . . . . . . 5-15
Private Network Management Client — Windows Password Requirements . . . . . . . . . . . . 5-16
Private Network Management Client — Installing and Configuring Exceed 9.0 . . . . . . . . . . . . 5-16
Private Network Management Client — Installing Exceed 9.0 . . . . . . . . . . . . . . . . . . 5-16
Private Network Management Client — Configuring Exceed 9.0 . . . . . . . . . . . . . . . . . 5-17
Private Network Management Client — Installing and Configuring Symantec pcAnywhere 11.5 . . . . 5-20
Private Network Management Client — Installing pcAnywhere 11.5 . . . . . . . . . . . . . . . 5-20
Private Network Management Client — Configuring pcAnywhere 11.5 . . . . . . . . . . . . . . 5-22
Configuring pcAnywhere 11.5 — Host Version . . . . . . . . . . . . . . . . . . . . . . . 5-22
Configuring pcAnywhere 11.5 — Event Logging to the Local Computer . . . . . . . . . . . 5-33
Configuring pcAnywhere 11.5 — Remote Configuration. . . . . . . . . . . . . . . . . . . 5-35
Private Network Management Client — Creating and Configuring a ServiceUser Account Profile . . . . 5-37
Private Network Management Client — Creating the Service User Account . . . . . . . . . . . . 5-37
Private Network Management Client — Setting Windows Classic Style for ServiceUser Account . . 5-38
Private Network Management Client — Turning on Active X Control for ServiceUser Account . . 5-39
Private Network Management Client — Turning off Use Simple File Sharing for ServiceUser
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40
Private Network Management Client — Configuring Exceed 9.0 for ServiceUser Account . . . . . 5-40
Private Network Management Client — Managing Windows User Accounts . . . . . . . . . . . . . 5-41
Private Network Management Client — Creating a New Windows User Account . . . . . . . . . 5-41
Private Network Management Client — Creating a Password for a New Windows User Account . . 5-41
Private Network Management Client — Configuring the New Windows Account . . . . . . . . . 5-42
Private Network Management Client — Changing Existing User Account Password . . . . . . . . 5-43
Private Network Management Client — Windows XP Activation . . . . . . . . . . . . . . . . . . . 5-43
Private Network Management Client — Installing the PRNM and STM Suite of Applications . . . . . 5-43
Private Network Management Client — Installing the PRNM Suite of Applications . . . . . . . . 5-44
Private Network Management Client — Installing the STM Suite of Applications . . . . . . . . . 5-45
Private Network Management Client — Configuring Java Plug-in . . . . . . . . . . . . . . . . 5-46
Private Network Management Client — Installing and Configuring Unicode Font Support . . . . . . . 5-46
Chapter 6: Routers Software Configuration

Master Site Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Chapter 7: SyncServer S200 GPS Network Time Server Software

SyncServer — Configuring the LAN 1 Network Port. . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Installing SymmTime (V2.6.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Testing NTP Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Chapter 8: MultiTech MT5634ZBA Modem Configuration

Modem — Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Modem — Preparing to Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Modem — Obtaining the OK Response. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Modem — Verifying the Country Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
6802800U59-D March 2007 ix

Contents
Modem — Verifying Version of the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Modem — Setting and Verifying the Factory Default Configuration. . . . . . . . . . . . . . . . 8-4
Modem — Configuring the Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Modem — Configuring Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Modem — Disabling AT Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Modem — Enabling AT Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Chapter 9: Network Printer Software Installation and Configuration

Network Printer — Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Network Printer — Setting The IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Network Printer — Installing Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Network Printer — Configuring a Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Network Printer — Configuring a Client to Use a Local Printer . . . . . . . . . . . . . . . . . . . . 9-5
Network Printer — Selecting a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Chapter 10: System Objects Configuration

UCS System Object Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
UCS Data Object Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
x 6802800U59-D March 2007

List
of
Figures
List of Figures
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Figure 2-1: Console Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Figure 2-2: Switch Configuration — System Information Window . . . . . . . . . . . . . . . . . . 2-8
Figure 2-3: Status and Counters Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Figure 2-4: Port Counters Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Figure 2-5: Example of the Port Counters Window — Detailed . . . . . . . . . . . . . . . . . . . . 2-10
Figure 3-1: Netra 240 Zone Controller Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-2: Welcome to Zone Controller Install Procedure . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-3: Edit Zone Controller Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-4: Zone Configuration Manager Window . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Figure 3-5: Zone Window — Redundancy Configuration Tab . . . . . . . . . . . . . . . . . . . . 3-16
Figure 4-1: Server Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-2: Solaris Installation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-3: Identify This System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-4: Time Zone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-5: Country or Region Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-6: Offset From GMT Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-7: Time Zone File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-8: Time Zone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-9: Date and Time Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-10: Confirm Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-11: Network Management Server Installation Message Screen . . . . . . . . . . . . . . . 4-10
Figure 4-12: Cluster ID Question Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Figure 4-13: Diagnostic Zone ID Question Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Figure 4-14: Settings Confirmation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-15: Enter the Cluster Subnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Figure 4-16: Enter the Zone Diagnostic Subnet . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-17: Continue Installation Question Screen . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-18: Network Management Server Installation Message Screen for Customized IP Plan . . . . 4-15
Figure 4-19: Solaris Installation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-20: Identify This System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-21: Time Zone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-22: Country or Region Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-23: Offset From GMT Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-24: Time Zone File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure 4-25: Time Zone Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Figure 4-26: Date and Time Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Figure 4-27: Confirm Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Figure 4-28: Network Management Server Installation Message Screen . . . . . . . . . . . . . . . 4-23
Figure 4-29: Network Management Server Installation Message Screen for Zone Level Servers. . . . . 4-23
Figure 4-30: Network Management Server Installation Message Screen for Zone Level Servers. . . . . 4-24
Figure 4-31: Settings Confirmation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Figure 4-32: Enter the Zone Subnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
6802800U59-D March 2007 xi

List of Figures
Figure 4-33: Enter the Cluster Subnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Figure 4-34: Continue Installation Question Screen . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Figure 4-37: No Customer IP Plan Found on CD . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Figure 4-38: Invalid Customized IP Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Figure 4-39: Old Version of Customized IP Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Figure 4-40: Reinstallation of The Server is Recommended . . . . . . . . . . . . . . . . . . . . . 4-32
Figure 5-1: pcAnywhere Installation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Figure 5-2: Welcome to the Installation for Symantec® pcAnywhere . . . . . . . . . . . . . . . . . 5-21
Figure 5-3: Host Properties: Network, Cable, DSL — Connection Info . . . . . . . . . . . . . . . . 5-23
Figure 5-4: Host Properties: Network, Cable, DSL — Settings . . . . . . . . . . . . . . . . . . . . 5-24
Figure 5-5: Host Properties: Network, Cable, DSL — Callers . . . . . . . . . . . . . . . . . . . . 5-25
Figure 5-6: Caller Properties: New Caller — Identification . . . . . . . . . . . . . . . . . . . . . . 5-26
Figure 5-7: Caller Properties: New Caller — Privileges . . . . . . . . . . . . . . . . . . . . . . . 5-27
Figure 5-8: Caller Properties: New Caller — Protect Item . . . . . . . . . . . . . . . . . . . . . . 5-28
Figure 5-9: Host Properties: Network, Cable, DSL — Security Options . . . . . . . . . . . . . . . . 5-29
Figure 5-10: Host Properties: Network, Cable, DSL — Encryption . . . . . . . . . . . . . . . . . . 5-30
Figure 5-11: Host Properties: Network, Cable, DSL — Conference . . . . . . . . . . . . . . . . . . 5-31
Figure 5-12: Host Properties: Network, Cable, DSL — Protect Item . . . . . . . . . . . . . . . . . 5-32
Figure 5-13: pcAnywhere Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Figure 5-14: pcAnywhere Options — Event Logging . . . . . . . . . . . . . . . . . . . . . . . . 5-34
Figure 5-15: Select Events to Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Figure 7-1: InstallShield Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Figure 7-2: License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Figure 7-3: Choose Destination Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Figure 7-4: Choose Shortcuts Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Figure 7-5: Select Program Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Figure 7-6: InstallShield Wizard Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Figure 7-7: SymmTime Application Dashboard Sync Server . . . . . . . . . . . . . . . . . . . . . 7-7
Figure 7-8: New Server Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Figure 8-1: MultiTech MT5634ZBA Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Figure 8-2: Country Response Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
xii 6802800U59-D March 2007

List
of
Tables
List of Tables
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Table A-1: 3rd Party Related Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-xx

Table 3-1: Netra 240 Zone Controller Failures That Cause Automatic Switchover . . . . . . . . . . . 3-9
Table 3-2: Netra 240 Zone Controller Failures That Do Not Cause Automatic Switchover . . . . . . . 3-10
Table 3-3: Call Processing Behavior During Recovery . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Table 3-4: Parameters for the ZCM Zone Redundancy Configuration Tab . . . . . . . . . . . . . . . 3-17
Table 4-1: List of Configured Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Table 4-2: Cluster Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Table 8-1: Factory Default Settings of the MT5634ZBA Modem . . . . . . . . . . . . . . . . . . . 8-5
Table 8-2: Settings of the MT5634ZBA Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
6802800U59-D March 2007 xiii

List of Tables
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xiv 6802800U59-D March 2007

List
of
Procedures
List of Procedures
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Procedure 2-1: How to Set the IP Address for the LAN Switch . . . . . . . . . . . . . . . . . . . . 2-2
Procedure 2-2: How to Verify the OS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Procedure 2-3: How to Configure the Passwords for the LAN Switch . . . . . . . . . . . . . . . . . 2-3
Procedure 2-4: How to Disable Factory Reset and Password Clear Functionality . . . . . . . . . . . . 2-4
Procedure 2-5: How to Load the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Procedure 2-6: How to Establish Direct Console Access . . . . . . . . . . . . . . . . . . . . . . . 2-5
Procedure 2-7: How to Establish Telnet Console Access . . . . . . . . . . . . . . . . . . . . . . . 2-6
Procedure 2-8: How to Start a Menu Interface Session . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Procedure 2-9: How to End a Menu Session and Exit from the Console Interface . . . . . . . . . . . 2-7
Procedure 2-10: How to View Configuration Information . . . . . . . . . . . . . . . . . . . . . . 2-8
Procedure 2-11: How to View Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Procedure 3-1: How to Perform the Preinstallation Tasks. . . . . . . . . . . . . . . . . . . . . . . 3-2
Procedure 3-2: How to Obtain the ok Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Procedure 3-3: How to Install the OS and Application Software on a Netra 240 Zone Controller . . . . 3-4
Procedure 3-4: How to Configure Netra 240 Zone Controller Redundancy and Switchover Using
ZCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Procedure 4-1: How to Perform the Preinstallation Tasks. . . . . . . . . . . . . . . . . . . . . . . 4-2
Procedure 4-2: How to Install Network Management Software on the System Level Network Management
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Procedure 4-3: How to Install Network Management Software on the Zone Level Servers . . . . . . . 4-16
Procedure 4-4: How to Re-install Software on a Server . . . . . . . . . . . . . . . . . . . . . . . 4-28
Procedure 4-5: How to Load the Customized IP Plan . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Procedure 4-6: How to Prepare Flexible CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Procedure 4-7: How to Setup Shared TLAN Manually . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Procedure 4-8: How to Install License Keys from the Installation Menu . . . . . . . . . . . . . . . . 4-38
Procedure 4-9: How to Access the Nationwide DNS Menu . . . . . . . . . . . . . . . . . . . . . . 4-39
Procedure 4-10: How to Setup the Nationwide DNS System Configuration . . . . . . . . . . . . . . 4-40
Procedure 4-11: How to Add Cluster ID to the Configuration List. . . . . . . . . . . . . . . . . . . 4-41
Procedure 4-12: How to Remove Cluster ID from the Configuration List . . . . . . . . . . . . . . . 4-41
Procedure 4-13: How to Show the List of Configured Clusters . . . . . . . . . . . . . . . . . . . . 4-42
Procedure 4-14: How to Install License Keys from the Installation Menu . . . . . . . . . . . . . . . 4-47
Procedure 4-15: How to Perform Initial Install of Router Manager . . . . . . . . . . . . . . . . . . 4-54
Procedure 4-16: How to Configure the Data Warehouse on FullVision INM Server. . . . . . . . . . . 4-56
Procedure 4-17: How to Configure a Printer for Use with FullVision INM . . . . . . . . . . . . . . . 4-58
Procedure 5-1: How to Change SATA Emulation from AHCI to Separate IDE Controller . . . . . . . . 5-3
Procedure 5-2: How to Install Windows XP Pro SP2 on the PNM Client . . . . . . . . . . . . . . . 5-4
Procedure 5-3: How to Set a Windows Classic Style in Windows XP on the PNM Client PC . . . . . . 5-6
Procedure 5-4: How to Configure TCP/IP on PNM Client . . . . . . . . . . . . . . . . . . . . . . 5-7
Procedure 5-5: How to Configure Windows XP Settings on the PNM Client . . . . . . . . . . . . . . 5-9
Procedure 5-6: How to Install the PNM Client Security Template . . . . . . . . . . . . . . . . . . . 5-11
Procedure 5-7: How to Turn off Use Simple File Sharing on the PNM Client . . . . . . . . . . . . . 5-12
Procedure 5-8: How to Disable NetBIOS on the PNM Client . . . . . . . . . . . . . . . . . . . . . 5-12
6802800U59-D March 2007 xv

List of Procedures
Procedure 5-9: How to Change the Windows Logon Warning Banner and the Title on the PNM
Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Procedure 5-10: How to Install the Printer Driver on the PNM Client . . . . . . . . . . . . . . . . . 5-14
Procedure 5-11: How to Install Actual Printer on the PNM Client. . . . . . . . . . . . . . . . . . . 5-14
Procedure 5-12: How to Install Operating System Baseline Patches on the PNM Client. . . . . . . . . 5-15
Procedure 5-13: How to Install Exceed 9.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Procedure 5-14: How to Configure Exceed 9.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Procedure 5-15: How to Install pcAnywhere 11.5 . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Procedure 5-16: How to Configure pcAnywhere as a Host . . . . . . . . . . . . . . . . . . . . . . 5-22
Procedure 5-17: How to Enable Event Logging to the Local Computer . . . . . . . . . . . . . . . . 5-33
Procedure 5-18: How to Configure pcAnywhere for Remote Configuration . . . . . . . . . . . . . . 5-35
Procedure 5-19: How to Create a ServiceUser Account on the PNM Client . . . . . . . . . . . . . . 5-37
Procedure 5-20: How to Set a Windows Classic Style on the PNM Client PC – ServiceUser Account . . 5-38
Procedure 5-21: How to Turn on Active X Control on the PNM Client . . . . . . . . . . . . . . . . 5-39
Procedure 5-22: How to Turn off Use Simple File Sharing on the PNM Client — ServiceUser
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40
Procedure 5-23: How to Configure Exceed 9.0 on the PNM Client — ServiceUser Account . . . . . . 5-40
Procedure 5-24: How to Create a New Windows User Account . . . . . . . . . . . . . . . . . . . . 5-41
Procedure 5-25: How to Create a Password for a new Windows User Account . . . . . . . . . . . . . 5-42
Procedure 5-26: How to Configure the new Windows Account . . . . . . . . . . . . . . . . . . . . 5-42
Procedure 5-27: How to Change Existing User Account Password . . . . . . . . . . . . . . . . . . 5-43
Procedure 5-28: How to Install the PRNM Suite of Applications on the PNM Client . . . . . . . . . . 5-44
Procedure 5-29: How to Install the STM Suite of Applications on the PNM Client . . . . . . . . . . . 5-45
Procedure 5-30: How to Configure the Java Plug-In on the PNM Client . . . . . . . . . . . . . . . . 5-46
Procedure 5-31: How to Set Up the Easy Soft ODBC driver for Unicode . . . . . . . . . . . . . . . 5-46
Procedure 5-32: How to Configure the NM Client Operating System for Unicode Support . . . . . . . 5-47
Procedure 5-33: How to Install a Unicode Font . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-47
Procedure 7-1: How to Configure the LAN 1 Network Port. . . . . . . . . . . . . . . . . . . . . . 7-2
Procedure 7-2: How to Install SymmTime (V2.6.1) . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Procedure 7-3: How to Test NTP Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Procedure 8-1: How to Obtain the OK Response. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Procedure 8-2: How to Verify the Country Code . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Procedure 8-3: How to Verify Version of the Modem’s Firmware . . . . . . . . . . . . . . . . . . . 8-4
Procedure 8-4: How to Set and Verify Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . 8-4
Procedure 8-5: How to Configure Modem Parameters . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Procedure 8-6: How to Disable AT Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Procedure 8-7: How to Enable AT Mode on the Modem . . . . . . . . . . . . . . . . . . . . . . . 8-8
Procedure 9-1: How to Set the IP Address of the HP Color LaserJet 3800N Printer. . . . . . . . . . . 9-2
Procedure 9-2: How to Install Print Drivers on a Client . . . . . . . . . . . . . . . . . . . . . . . 9-3
Procedure 9-3: How to Configure a Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Procedure 9-4: How to Configure a Client to Use a Local Printer . . . . . . . . . . . . . . . . . . . 9-5
Procedure 9-5: How to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Procedure 10-1: How to Configure System Object Parameters . . . . . . . . . . . . . . . . . . . . 10-1
Procedure 10-2: How to Configure Data System Object Parameters . . . . . . . . . . . . . . . . . . 10-4
xvi 6802800U59-D March 2007

List
of
Processes
List of Processes
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Process 1-1: Installing Software at the Master Site . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Process 2-1: Configuring the LAN Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Process 4-1: Performing Initial Installation of the UCS. . . . . . . . . . . . . . . . . . . . . . . . 4-36
Process 4-2: Performing Initial Installation of SSS . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
Process 4-3: Performing Initial Installation of the ZDS . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Process 4-4: Performing an Initial Installation of the ATR . . . . . . . . . . . . . . . . . . . . . . 4-49
Process 4-5: Performing Initial Installation of the ZSS . . . . . . . . . . . . . . . . . . . . . . . . 4-51
Process 4-6: Performing Initial Installation of the FullVision INM Server . . . . . . . . . . . . . . . 4-53
Process 5-1: PNM Client Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . 5-1
Process 8-1: Configuring the MultiTech MT5634ZBA Device . . . . . . . . . . . . . . . . . . . . 8-1
Process 9-1: Installing a Network Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
6802800U59-D March 2007 xvii

List of Processes
xviii 6802800U59-D March 2007

About
This
Booklet
Master Site Software Installation and

Configuration
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
What Is Covered In This Booklet?

This manual covers the software installation of the Dimetra IP 2006 software components.
Helpful Background Information

See Volume 1, Understanding your Dimetra IP System for an overview of the sys-
tem and the entire document set.
Related Information
The following volumes are referenced from this manual:
• Volume 2, Fault Management
• Volume 3, Configuration Management
• Volume 7, High Level Diagnostics and Troubleshooting
• Online Help Reference and Procedure
6802800U59-D March 2007 xix

About This Booklet Appendix A: Return Authorizations
• Following components are described in standalone feature manuals covering the

installation, configuration management aspects, high-level diagnostics and troubleshooting,
and replacement of faulty hardware components.
Data Feature Manual:
◦ Packet Data Gateway
◦ Short Data Router
◦ MNR Gateway GPRS Support Node
MCC 7500 Console Sites Feature Manual:
◦ MCC 7500 Terminal
◦ General Purpose I/O Module (GPIOM)
◦ GPIOM Peripherals
◦ Windows Domain Controller / DNS Server
◦ Conventional Channel Gateway (CCGW)
Network Security Feature Manual:
◦ Core Security Management Server
◦ Firewall
◦ Intrusion Detection System Sensor
◦ Demilitarised Zone Ethernet LAN Switch
Table A-1 shows 3rd party related documents that are referenced from this manual.
Table A-1 3rd Party Related Document
Document Location
Sun™ Advanced Lights Out http://www.sun.com/products-n-solutions/hardware/docs/pdf/817-
Manager Software User’s Guide 5481-11.pdf
Netra 240 Server Documents http://www.sun.com/products-n-solutions/hardware/docs/Servers/Ne-
tra_Servers/Netra_240/
xx 6802800U59-D March 2007

Master Site Software Installation and Configuration Icon Conventions
Icon Conventions
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
The document set is designed to give the reader more visual cues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
SUGGESTION
A suggestion implies a recommendation or tip from Motorola®, that does not require to be
followed, but might be helpful. There is no warning level associated with a Suggestion.
Notes contain information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader
how to complete an action (when it is not part of the current procedure, for instance), or tell the
reader where something is located on the screen. There is no warning level associated with a Note.
Information that is crucial to the discussion at hand, but that is not a Caution or Warning, receives
an Important icon. There is no warning level associated with the Important icon.
The caution icon implies information that must be carried out in a certain manner
to avoid problems, procedures that may or may not be necessary as determined by
the reader’s system configuration, and so on. Although no damage will occur if
the reader does not heed the caution, some steps may need repeating.
The warning icon implies potential system damage if the instructions or

procedures are not carried out exactly, or if the warning is not heeded.
The danger icon implies information that, if disregarded, may result in severe
injury or death of personnel. This is the highest level of warning.
6802800U59-D March 2007 xxi

Icon Conventions Appendix A: Return Authorizations
xxii 6802800U59-D March 2007

Chapter
1
Master Site Software Installation and
Configuration Overview
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Software installation begins with an understanding of the overall software installation process used to install
software components for the system. See "Software Installation Process" on page 1-2 for details.
The software installation process is supported by various software installation options. See
"Software Installation Options" on page 1-4 for details.
Application software installed on components at the master site include the following types of software:
• Operating system (OS) software
• Application software
• License Keys
The software installation process is complete when all software installation procedures are successfully
implemented. To enable the system to work in a proper way, the installed software must be properly configured.
There are three ways to configure components in a system:
• Downloading stored component images to each device. These images are release and
system specific, and are included with system documentation. Downloading stored
images is not covered in the System Installation manual.
• Command Line Interface (CLI) configuration, in which a PC or laptop is connected to the
device to be configured and all configuration is entered using a known set of commands,
including commands, which verify the effect of previously entered configuration commands.
• Menu-driven command line configuration, in which the interaction with
the devices uses a series of nested menus.
6802800U59-D March 2007 1-1

Software Installation Process Chapter 1: Master Site Software Installation and Configuration Overview
Software Installation Process

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Follow Process 1-1 to successfully install software on all system components at the master site.
Process 1-1 Installing Software at the Master Site
1 Review the entire installation process and each software installation procedure before
implementation. This includes the following activities:
• Review all requirements and considerations prior to installation. See"Software
Preinstallation Requirements and Considerations" on page 10-xxvi.
• Review the type of software installation procedure to be implemented. See"Software
Installation Options" on page 1-4.
• Identify the type of software to be installed. See "Software Installation Process" on page 1-2.
• Identify whether the configuration to be performed is a stand alone activity, or whether it is
to be performed as an integral part of the software installation.
• Know where to go for support, if necessary. See Volume 9, Installation and Configuration,
Appendix A, Return Authorizations.
2 Conduct software installation and configuration procedures for the LAN switch. See Chapter 2,
"LAN Switch Software Installation and Configuration".
3 Conduct software installation and configuration procedures for the Zone Controllers. See
Chapter 3, "Zone Controller Software Installation and Configuration".
4 Conduct software installation and configuration procedures for the Network Management Servers.
See Chapter 4, "Private Network Management Servers Software Installation and Configuration".
5 Conduct software installation and configuration procedures for the Network Management Clients.
See Chapter 5, "Private Network Management Client Software Installation and Configuration".
6 Conduct configuration procedures for Master Site Routers. See Chapter 6, "Routers Software
Configuration".
7 Conduct installation and configuration procedures for the Network Time Server. See Chapter 7,
"SyncServer S200 GPS Network Time Server Software Installation and Configuration".
8 Conduct software configuration procedures for the Multitech MT5634ZBA modem. See
Chapter 8, "MultiTech MT5634ZBA Modem Configuration".
9 Conduct software installation and configuration procedures for Network Printer. See Chapter 9,
"Network Printer Software Installation and Configuration".
10 Conduct configuration procedures for Zone Objects. See Volume 3, Managing Zone
Infrastructure.
11 Configure System Objects. See Chapter 10, "System Objects Configuration".
12 Conduct software installation and configuration procedures for the Packet Data Gateway (PDG).
See the Data Feature Manual.
13 Conduct software installation and configuration procedures for the Short Data Router (SDR). See
the Data Feature Manual.
1-2 6802800U59-D March 2007

Master Site Software Installation and Configuration Software Preinstallation Requirements and Considerations
Process 1-1 Installing Software at the Master Site (Continued)

14 Conduct software installation and configuration procedures for the Alphanumeric Text Service
(ATS). See the Data Feature Manual.
15 Conduct software installation and configuration procedures for the MCC 7500 Dispatch
Consoles. See the MCC 7500 Feature Manual.
16 Conduct software installation and configuration procedures for the Motorola® Telephone
Interconnect Gateway (MTIG). See the Telephone Interconnect Feature Manual.
17 Conduct software installation and configuration procedures for the Authentication Centre (AuC).
See Volume 10, Authentication, Encryption and Provisioning.
18 Conduct software installation and configuration procedures for the Provisioning Centre (PrC).
See Volume 10, Authentication, Encryption and Provisioning.
19 Conduct software installation and configuration procedures for the Network Security. See the
Network Security Feature Manual.
SUGGESTION
After completing the master site software installation, put all of the CDs and
procedures in a single secured location for safe keeping. You are responsible for
keeping your software disks in good condition.
Software Preinstallation Requirements and Considerations

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You should review the following list of requirements and considerations prior to installing
software. If you do not have any of the following information, contact your system
administrator or the local Motorola field representative.
• Make sure you have appropriate network administrative rights or privileges
required to install the software.
• Make sure that all CD-ROMs and other software media are available before
starting any software installation activity.
• Identify and review all appropriate installation procedures required to complete
the software installation process being implemented prior to installation to become
familiar with its characteristics and requirements.
• Obtain all required system information and configuration data (IP addresses,
hostnames, and so forth) before installing any software.
• Make sure the software installation process will not negatively affect the operating
condition of the system during critical or heavy system usage.
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Software Installation Options Chapter 1: Master Site Software Installation and Configuration Overview
• Notify your regional support centre and your operations group prior to starting
any procedures that would impact system performance.
• Notify your administration group that you are performing system maintenance,
and features will be affected and unavailable.
Software Installation Options

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Two types of software installation procedures are identified and described to support an understanding
of the scope and nature of software installation activities:
• Full software installation procedures
• Software reinstallation procedures
Full Software Installation Procedures

Full software installation procedures represent those typically conducted prior to product shipment and
usually represent a full installation of operating system software and application software.
While full software installation activities are often accomplished prior to product shipment, some
situations call for full software installation procedures in the field.
Software Reinstallation Procedures

Software reinstallation procedures typically represent an installation of application software employing
the same software or software version used during an initial software installation.
You conduct software reinstallation procedures after product shipment to accommodate
new equipment or system configuration changes.
In this booklet, you will find that when procedures required to reinstall software are only
slightly different from an initial software installation procedure, variations from the initial
software installation procedures are noted appropriately.
When procedures required to reinstall software differ substantially from initial software installation
procedures, software reinstallation procedures are identified separately.
1-4 6802800U59-D March 2007

Chapter
2
LAN Switch Software Installation and
Configuration
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Review the following sections to successfully install and configure any LAN switch:
• "LAN Switch — Software Installation and Configuration"
• "LAN Switch — Configuration Management"
• "LAN Switch — Port Monitoring"
The screen shots of the switch menus are those of a previously configured switch.
LAN Switch — Software Installation and Configuration

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The software components required for successful LAN switch operation include the appropriate
version of the operating system (OS) and a good configuration file.
LAN Switch — Configuration Process

Process 2-1 describes the high-level steps required to configure the LAN switch.
it is assumed that the switch has not been previously configured.
6802800U59-D March 2007 2-1

LAN Switch — Setting the IP Address Chapter 2: LAN Switch Software Installation and Configuration
Process 2-1 Configuring the LAN Switch
1 Set the IP address for the switch. See Procedure 2-1 on page 2-2.
2 Verify the correct version of the operating system (OS) is installed. See Procedure 2-2 on
page 2-3.
3 Configure the passwords for the switch. See Procedure 2-3 on page 2-3.
4 Disable the factory reset and password clear functionality of the switch. See Procedure 2-4 on
page 2-4.
5 Load the configuration file. See Procedure 2-5 on page 2-4.
LAN Switch — Setting the IP Address

Procedure 2-1 describes how set the IP address on the LAN switch.
Procedure 2-1 How to Set the IP Address for the LAN Switch
1 Establish a direct console connection to the switch. See "LAN Switch — Direct Console Access"
on page 2-5 for more information.
2 At the command line, type config and press Enter.
Result: The switch enters into configuration mode.
3 Set the IP address for the switch.
The IP address for LAN Switch 1 is typically 10.<zone#>.233.230, where <zone#>

indicates the zone where the switch is installed. The IP address for LAN Switch 2 is
typically 10.<zone#>.233.228. To verify the exact IP address, refer to your system
IP plan.
1. Assign VLAN number 2.
2. Move all other ports than PC to VLAN 2.
3. Disable all ports on VLAN 2.
4. At the command line, type vlan 1 ip address <ip address> <subnet mask, e.g.
255.255.255.0> and press Enter.
5. Type write memory and press Enter.
Result: The IP address for the switch is set.
4 At the command line, type exit to exit the switch configuration mode.
2-2 6802800U59-D March 2007

Master Site Software Installation and Configuration LAN Switch — Verifying the OS
LAN Switch — Verifying the OS

Procedure 2-2 describes how to verify the version of the operating system (OS) installed on the LAN
switch and update it, if necessary. Ideally, the correct version of the OS is pre-installed on the LAN
switch when it ships from the factory. In case it is not, you must load it.
The correct version of the OS is stored on the Network Transport Management Server (NTMS) and can
be loaded from there if there is connectivity between the NTMS and the switch.
Procedure 2-2 How to Verify the OS Version
1 At the command line type show version and press Enter.

Result: The current OS version is displayed.
2 If the version is not correct, load the correct version from the NTMS. See Volume 3, Booklet 4,
Managing Network Transport Equipment for more information.
LAN Switch — Setting the Passwords

Procedure 2-3 describes how to set the passwords for the LAN switch. The switch must be in
configuration mode before you can set the passwords using the command line.
Procedure 2-3 How to Configure the Passwords for the LAN Switch
1 At the command line, type config and press Enter.

Result: The switch enters into configuration mode.
2 Set the manager-level password.
1. At the command line, type password manager and press Enter.
2. Type in a password of up to 16 ASCII characters.
3. When prompted, retype the new password.
3 Set the operator-level password.
1. At the command line, type password operator and press Enter.
2. Type in a password of up to 16 ASCII characters.
3. When prompted, retype the new password.
4 At the command line, type exit to exit the switch configuration mode.
6802800U59-D March 2007 2-3

LAN Switch — Disabling Factory Reset and Password Clear Functionality Chapter 2: LAN Switch Software Installation and Configuration
LAN Switch — Disabling Factory Reset and Password Clear

Functionality
Procedure 2-4 describes how to disable the factory reset and password clear functionality on
the switch. This functionality is disabled for security reasons.
Procedure 2-4 How to Disable Factory Reset and Password Clear Functionality
1 Disable the password clear functionality of the switch.

1. At the command line, type no front-panel-security password-clear and
press Enter.
2. When prompted to continue disabling the clear button, type y.
2 Disable the factory reset functionality of the switch.
1. At the command line, type no front-panel-security factory-reset and
press Enter.
2. When prompted to continue disabling the factory reset option, type y.
LAN Switch — Loading the Configuration File

The configuration file for the LAN switch is created by Motorola®. This helps ensure that it is
configured properly and efficiently. The configuration file is copied to the switch using Trivial
File Transfer Protocol (TFTP) upon initial installation of the switch.
Procedure 2-5 describes how to load the configuration file onto the switch.
Procedure 2-5 How to Load the Configuration File
1 Establish an Ethernet connection to the switch. See "LAN Switch — Telnet Console Access" on
page 2-6.
2 At the command line type copy tftp startup-config <tftp
server IP address> <remote config file name> and then press Enter.
<tftp server IP address> is the IP address of the server where the configuration file
currently is located, and <remote config file name> is the name of the configuration file, for
example, z001lans01_10.1.233.230.cfg.
The TFTP server must be available and the configuration file must be in the root
directory for the copy to be successful.
Result: The file is copied.
3 When prompted to continue with a reboot, type y.
Result: The switch is rebooted.
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Master Site Software Installation and Configuration LAN Switch — Configuration Management
LAN Switch — Configuration Management

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The HP® ProCurve 5300XL Series Switch offers a menu interface and command line interface
(CLI) that allow you to manage the switch configuration and operation.
LAN Switch — Using the Menu Interface

The HP® ProCurve 5300XL Series Switch features a menu interface that can be used to the do the following:
• Monitor switch and port status and observe network activity counters
• View the switch configuration
• Read the event log and access diagnostic tools to help in troubleshooting
• Download new software to the switch
• Add passwords and other security features to control access to the switch from the
console, web browser interface, and network management stations
The menu interface can be accessed using either a direct connection through the console
port or through a telnet session. The HP ProCurve 5308XL Switch can simultaneously
support one connection of each type at the same time.
LAN Switch — Terminal Configuration

To connect a console to a switch, configure the PC terminal emulator (such as HyperTerminal as a VT-100
terminal, or use a VT-100 terminal and configure it to operate with the following settings:
• any baud rate from 2400 to 115200 (the switch automatically senses the speed)
• 8 data bits, 1 stop bit, no parity, no flow control
• functional, arrow, and control keys act as terminal keys
LAN Switch — Direct Console Access

Follow Procedure 2-6 to establish direct console access to the switch.
Procedure 2-6 How to Establish Direct Console Access
1 Connect the PC or terminal to the switch console port using the console cable that came with
the switch.
If the PC or terminal has a 25–pin serial connector, first attach a 9–pin to 25–pin
straight-through adapter to the PC end of the console cable.
6802800U59-D March 2007 2-5

LAN Switch — Telnet Console Access Chapter 2: LAN Switch Software Installation and Configuration
Procedure 2-6 How to Establish Direct Console Access (Continued)

2 Turn on the PC or terminal’s power. If using a PC, start the PC terminal emulator program. See
"LAN Switch — Terminal Configuration" on page 2-5 for the settings.
3 Press the Enter key two or three times until you see the copyright page and the message:
Press any key to continue
4 Press any key.
Result: The switch console command line interface (CLI) prompt appears.
LAN Switch — Telnet Console Access

Use Procedure 2-7 to establish access to the switch through a Telnet session. To access the switch using
this method, the switch must already by configured with an IP address and subnet mask.
Procedure 2-7 How to Establish Telnet Console Access
1 Make sure the switch is already configured with an IP address.

2 Verify that the switch is reachable from the telnet workstation by pinging the switch’s IP address.
3 Start the telnet program and connect to the switch’s IP address.
Result: The copyright page appears, along with the following message:
Press any key to continue
4 Press any key.
Result: The switch console command line interface (CLI) prompt appears.
LAN Switch — Launching the Menu Interface

Procedure 2-8 describes how to access the menu interface of the console.
Procedure 2-8 How to Start a Menu Interface Session
1 Connect to the switch using a direct console connection, or through a telnet session. See
Procedure 2-6, "How to Establish Direct Console Access," on page 2-5 or Procedure 2-7, "How
to Establish Telnet Console Access," on page 2-6 for more information.
Result: The switch screen appears.
2 If you are prompted for a password, type it in and press Enter.
Result: The CLI prompt appears.
Entering the Manager password gives you manager-level access to the switch.
Entering the Operator password gives you operator-level access to the switch. If you
are not prompted for a password, it means one has not been configured and you
can proceed to step 3.
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Master Site Software Installation and Configuration LAN Switch — Exiting the Menu Interface
Procedure 2-8 How to Start a Menu Interface Session (Continued)

3 To display the console menu interface, type menu and then press Enter.
Result: The Main Menu appears.
Figure 2-1 Console Main Menu
LAN Switch — Exiting the Menu Interface

Procedure 2-9 describes how to exit the menu interface.
Procedure 2-9 How to End a Menu Session and Exit from the Console Interface
1 Return to the Main Menu and press 0 (zero) to log out.

2 Exit from the terminal emulation program, turn off the terminal, or quit the telnet session.
6802800U59-D March 2007 2-7

LAN Switch — Viewing Configuration Chapter 2: LAN Switch Software Installation and Configuration
LAN Switch — Viewing Configuration

Procedure 2-10 describes how to view the LAN switch configuration through the menu interface.
Procedure 2-10 How to View Configuration Information
1 Access the console menu interface. See "LAN Switch — Launching the Menu Interface" on
page 2-6.
2 From the Main Menu, select 2. Switch Configuration.
Result: The System Configuration — System Information window appears.
Figure 2-2 Switch Configuration — System Information Window
3 To exit, use the arrow keys to highlight the Cancel option and then press Enter.
Result: The Main Menu reappears.
LAN Switch — Backup and Restore Guidelines

The Network Transport Management Server (NTMS) is used to back up and restore the LAN
switch OS and configuration file. For more information about backing up and restoring the HP®
5308xl see Volume 3, Managing Network Transport Equipment.
2-8 6802800U59-D March 2007

Master Site Software Installation and Configuration LAN Switch — Port Monitoring
LAN Switch — Port Monitoring

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The console menu interface of the LAN switch provides a dynamic display of counters summarizing
the traffic on each port. You can display a general report of traffic on all LAN ports and trunk
groups on the switch, as well as a detailed summary of traffic on a selected port or trunk group.
Follow Procedure 2-11 to display port statistics information.
The console menu interface also provides the capability to reset the counters for a specific port, or
for all ports for the current session, which can be a useful troubleshooting technique. Resetting
the counters from the console menu interface affects the current session only. It does not affect
the cumulative values in the actual hardware counters. The values in the hardware counters are
not reset to zero unless you reboot or reset the entire switch.
The hardware counters are reset to zero when you reboot or reset the entire switch.
Procedure 2-11 How to View Port Statistics
1 Access the console menu interface. See "LAN Switch — Launching the Menu Interface" on
page 2-6.
2 From the Main Menu, select 1. Status and Counters.
Result: The Status and Counters Menu appears.
Figure 2-3 Status and Counters Menu
6802800U59-D March 2007 2-9

LAN Switch — Port Monitoring Chapter 2: LAN Switch Software Installation and Configuration
Procedure 2-11 How to View Port Statistics (Continued)

3 From the Status and Counters Menu, select 4. Port Counters.
Result: The Port Counters Window appears. This window displays general information about
all the ports on the switch.
Figure 2-4 Port Counters Window
4 To view details about the traffic on a particular port, use the arrow keys to highlight the port
number, then select Show Details.
Result: A detailed version of the Port Counters Window appears with information about the
selected port.
Figure 2-5 Example of the Port Counters Window — Detailed
2-10 6802800U59-D March 2007

Chapter
3
Zone Controller Software Installation and
Configuration
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Review the following sections to successfully install and configure Zone Controller software:
• "Zone Controller — Software Installation"
• "Zone Controller — Software Configuration"
Zone Controller — Software Installation

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If you are installing a zone controller from the beginning, the software is not installed and a full installation
of the Solaris™ operating system and the zone controller software is required.
To install the software on a zone controller you must have the installation CD-ROM.
Before you can install the software on each zone controller you must perform some preinstallation tasks
and ensure that the required networking connections for the zone controller are functioning.
If you need to use ALOM (Advanced Lights Out Manager) commands that are not mentioned within
this chapter, please refer to Volume 7, High Level Diagnostics and Troubleshooting or documents
given in Table A-1, "3rd Party Related Document," on page A-xx.
Zone Controller — Preinstallation Tasks

Before you can install the zone controller software, you must perform some preinstallation tasks, including
powering on the zone controller and accessing the ok prompt. If you can already access the ok prompt,
you do not need to perform preinstallation tasks and you can proceed to "Zone Controller — Initial
Software Installation". Follow Procedure 3-1 to perform the preinstallation tasks.
6802800U59-D March 2007 3-1

Zone Controller — Preinstallation Tasks Chapter 3: Zone Controller Software Installation and Configuration
Procedure 3-1 How to Perform the Preinstallation Tasks
1 Establish a connection to the serial port of the Zone Controller via the terminal server.
2 Connect the zone controller to a power source.
Result: Once connected, the zone controller automatically goes into Standby power mode. When
the input power cables are connected to the system, the ALOM boots and displays its power-on
self-test messages. Though the system power is still off, the ALOM is already monitoring the
system, regardless of the system power state.
3 Ensure that the rotary switch on the front of the zone controller is in the Normal position with the
white arrow on the switch pointing up (▲). Refer to Figure 3-1 for the location on the rotary
switch.
Motorola® requires the rotary switch to always remain in the Normal position.
4 Press the On/Standby button on the front of the zone controller.
Result: The zone controller boots and performs a power-on self test (POST). After approximately
five minutes the Solaris™ install prompts for configuration information.
Select a Language
0. English
1. French
2. German
3. Italian
4. Japanese
5. Korean
6. Simplified Chinese
7. Spanish
8. Swedish
9. Traditional Chinese
Please make a choice (0–9), or press h or ? for help:
The Language Menu is displayed only once - when server boots for the first time.
If you can’t see the Language Menu, it is possible you are connected to the wrong
server. You can check it by typing “setlocator on” command from the sc> prompt.
For more information on ALOM commands, please refer to documents listed in
Table A-1, "3rd Party Related Document," on page A-xx.
5 At the language prompt that displays after powering on the server, do not select a language.
Change the prompt into sc> by pressing the sequence #. (pound period).
Result: The ALOM (sc>) prompt appears.
6 At the sc> prompt, type password to set up an ALOM password.
Result: The prompt
Enter new password:
appears.
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Master Site Software Installation and Configuration Zone Controller — Preinstallation Tasks
Procedure 3-1 How to Perform the Preinstallation Tasks (Continued)

7 Type motorola.
Result: The prompt
Re-enter new password:
appears.
8 Type motorola.
Result: The sc> prompt appears.
9 Type reset -y -x.
Result: Hardware reset on the host server is generated. The following message appears:
SC Alert: SC Request to execute XIR Reset on the Host.
sc>
10 Type console to switch from the ALOM serial connection to the UNIX serial connection.
Result: The following message and the ok prompt appear.
Enter #. to return to ALOM.
ok
11 Continue to "Zone Controller — Initial Software Installation" on page 3-4.
If a software already has been installed on the Zone Controller and a new full installation
is needed, perform Procedure 3-2 to obtain the ok prompt.
Procedure 3-2 How to Obtain the ok Prompt
1 At the console login prompt login as szadmin.

Result: The server’s System Administration menu opens. An example menu is shown here:
System Administration
1. Database Administration
2. Zone Controller Administration
3. Zone Call Processing Administration
4. Unix Administration
5. Turn off/on Messages
Enter Selection: (1–5,q,?) [q]
2 Type the number associated with Unix Administration and press Enter.
Result: The server’s UNIX Administration menu opens. An example menu is shown here:
UNIX Administration
1. Network Configuration
2. Set UTC Time
3. Password Administration
4. Powerdown
5. Change FTP Backup User Password
3 Type the number associated with Powerdown and press Enter.
Result: The ok prompt is shown.
4 Continue to "Zone Controller — Initial Software Installation" on page 3-4.
6802800U59-D March 2007 3-3

Zone Controller — Initial Software Installation Chapter 3: Zone Controller Software Installation and Configuration
Figure 3-1 Netra 240 Zone Controller Front
Zone Controller — Initial Software Installation

If you are replacing a zone controller, the software is not installed and a full installation of Solaris™
and the zone controller software is required. Installing operating system software and application
software on a zone controller requires the zone controller installation CD.
Because there are two zone controllers at the master site, you can perform a full installation
on the zone controller that is in the standby redundancy state while the other zone controller
(in the active redundancy state) is processing calls.
In most situations, it is important to back up the local zone controller infrastructure database
before installing software on a zone controller. To back up the local zone controller
infrastructure database, perform “Backing Up the Zone Infrastructure Database” from
Volume 3, Booklet 3, Administering Servers, Controllers, and Gateways.
Follow Procedure 3-3 to install the operating system software and application software on the zone controller.
Procedure 3-3 How to Install the OS and Application Software on a Netra 240 Zone Controller
1 Perform the preinstallation tasks as described in "Zone Controller — Preinstallation Tasks" on

page 3-1.
2 To physically identify the box, you can switch on the locator beacon, situated at the far left top
corner on the front panel (Figure 3-1). Perform the following:
• From the ALOM sc> command prompt type: setlocator on.
• When done, it can be switched off from the ALOM sc> prompt by typing: setlocator
off.
3 From the ok prompt, type set-defaults, then press Enter.
Result: The following message is displayed on the screen:
Note: set-defaults does not change the security fields.
Setting NVRAM parameters to default values.
ok
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Master Site Software Installation and Configuration Zone Controller — Initial Software Installation
(Continued)
4 Type setenv auto-boot? false, then press Enter.
When entering the above command, ensure you type one space before “false.”
Result: The following message is displayed on the screen:
auto-boot? = false
ok
5 Type reset-all, then press Enter.
Result: The system reboots and returns to the ok prompt.
6 Insert the installation CD—ROM into the DVD-RW/CD-RW drive for the zone controller on
which you are installing the software.
7 Type boot cdrom - install, then press Enter.
When entering the above command, ensure you type a space before and after the
hyphen.
Result: After approximately five minutes, the system resets, reboots, and displays the “Do you
want to proceed? Y/N” prompt appears as shown in Figure 3-2.
Figure 3-2 Welcome to Zone Controller Install Procedure
8 Press y, then press Enter.

Result: The following prompt appears:
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
|||||||||||||||||ENTER ZONE CONTROLLER INFORMATION|||||||||||||||||
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
1. Enter Zone Controller Box Number 1-2 [1]
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Zone Controller — Initial Software Installation Chapter 3: Zone Controller Software Installation and Configuration
(Continued)
9 Type the number of the zone controller box in which you are installing software, then press Enter.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
1. Enter Zone Controller Box Number 1-2 [1] 1
2. Enter Zone Number 1-56 [1]
10 Type the number of the zone in which you are installing software, then press Enter.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
1. Enter Zone Controller Box Number 1-2 [1] 1
2. Enter Zone Number 1-56 [1] 1
3. Enter the 2nd IP Octet [default is Zone Number: 1]
11 Type the number of the 2nd IP Octet, then press Enter.
Result: If the Octet Number that you typed is the same as Zone Number, the zone controller
configuration screen appears as shown in Figure 3-3. Otherwise, you will see the following
message: Are you sure you want to change the ZC octet value? [n]. Type y
and press Enter to confirm the 2nd IP Octet number.
Figure 3-3 Edit Zone Controller Info
3-6 6802800U59-D March 2007

Master Site Software Installation and Configuration Zone Controller — Initial Software Installation
(Continued)
12 IF... THEN...
No changes are necessary: Press Enter.

Changes are required: 1. Type y, then press Enter.
2. Edit the zone number, zone controller box
number or zone octet value as necessary, then
press Enter.
Result: After approximately 10 minutes, the installation completes, the system reboots, and the
following messages appear:
The system is ready.
SC Alert: MINOR ALARM is set
SC Alert: CRITICAL ALARM is set
zc01 console login: Restart procedure successful.
Zone Controller Enabled Successfully!
The alert messages, that appear after reboot, are normal behavior of the Netra 240
server. They will disappear as soon as the system become stable.
13 Press Enter.
Result: The login prompt appears as follows:
zc01 console login:
The login prompt for zone controller 1 is zc01 and the login prompt for zone
controller 2 is zc02.
14 At the console login as szadmin.
Result: The server’s System Administration menu opens. An example menu is shown here:
System Administration
1. Database Administration
2. Zone Controller Administration
3. Zone Call Processing Administration
5. Turn off/on Messages
15 Remove the Zone Controller Installation CD—ROM from the DVD-RW/CD-RW drive.
Result: The zone controller is now ready for configuration and use.
16 Check zone controller and database status. See Volume 3, Booklet 3 — Administering Servers,
Controllers and Gateways.
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Zone Controller — Software Configuration Chapter 3: Zone Controller Software Installation and Configuration
Zone Controller — Software Configuration

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This chapter covers the following topics:

• "Zone Controller — Switchover" on page 3-8
• "Zone Controller — Configuring Zone Controller Redundancy and Switchover
Using ZCM" on page 3-14
After you install the operating system and zone controller application software on the zone controller,
you must configure redundancy and switchover for the zone controller.
Zone Controller — Switchover

The system includes two zone controller chassis. One controller actively processes calls and manages zone
controller resources in the zone, while the other controller acts as a standby that can be brought online when the
active controller is being serviced or has an internal failure that causes the loss of wide area trunking capability.
The redundant zone controller in each zone provides protection against a hardware or software failure that
may result in the loss of wide area trunking until the zone controller is repaired or recovers automatically.
Wide area trunking is the normal operating state for each site in the system. If all sites are in wide area
trunking mode within a zone, communication paths cover the entire zone. The zone controller is in control of
call processing and audio routing; each site has an active control channel and at least one operational voice
channel. Wide area trunking capability is the ability of the zone controller to maintain wide area trunking. If
wide area trunking capability is lost, the standby zone controller becomes active, if switchover occurs.
The two zone controllers communicate with each other through the link connected directly between the
two or, should that link fail, through the links connected to the Ethernet LAN switch. The direct link, also
called the negotiating link, is used by the controllers to notify each other of their ability to maintain the zone
in wide area trunking mode and to negotiate the switchover should that action be necessary. The Ethernet
LAN switch establishes the connections between the controllers and the sites. Although both controllers can
receive network traffic, only one controller is actively in charge of the zone. Both controllers maintain
links to the Network Management Subsystem in order to report individual controller status.
The redundant controller can be switched automatically or by user-initiated switchover. Automatic switchover
takes place upon internal failure that causes the loss of wide area trunking capability or loss of dispatch
operations. User-initiated switchover is performed from the ZCM application in the PRNM application
suite. In the event that access through ZCM is not possible due to failure, the local user terminal, through
the zone controller Administration menu, may be used to perform the switchover.
Performing a user initiated switchover from the local user terminal could have adverse
affects, like increased down time, on system operation and should only be used when
access through the ZCM application is not possible.
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Master Site Software Installation and Configuration Zone Controller — Automatic Switchover
Zone Controller — Automatic Switchover

Automatic switchover occurs when a failure event within the controller causes a loss of wide area trunking for
all sites or loss of dispatch operations. The failure event can be software- or hardware-based. Table 3-1 is a
partial listing of the zone controller components that will directly cause an automatic switchover.
Table 3-1 Netra 240 Zone Controller Failures That Cause Automatic Switchover
Failures that Cause

Description
Automatic Switchover
CPU failure A CPU failure affects all controller functions, consequently affecting all
sites and causing an automatic switchover.
Both power supplies fail In the event that both power supplies fail, there is no source of operating
voltages for any of the controller cards; consequently, an automatic
controller switchover occurs.
Ethernet port failure If an Ethernet port fails, it causes a loss of WAT capability, which causes
switchover.
Manual disable from the If the active controller is disabled from the local Admin menu and the
local Administration menu standby controller is able to support wide are trunking, an automatic
controller switchover occurs. This action is not advisable due to the severe
system impact of a switchover event. It is always recommended to perform
this function from the ZCM application.
Verify the health and status of the standby controller subsystem

in FullVision® or by checking redundancy information as
described in Volume 3, Booklet 3, Configuration Management
before performing any kind of user initiated switchover or
action that results in a controller switchover.
Table 3-2 is a partial listing of the zone controller components that do not directly
cause an automatic zone controller switchover.
The items in Table 3-2 do not directly cause an automatic controller switchover,
however, their failure may indirectly cause an automatic switchover if the failure of
an item in Table 3-2 causes a component in Table 3-1 to fail.
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Zone Controller — User-Initiated Switchover Chapter 3: Zone Controller Software Installation and Configuration
Table 3-2 Netra 240 Zone Controller Failures That Do Not Cause Automatic Switchover
Failures that Do Not Cause

Description
Automatic Switchover
Single Power Supply failure The controller only requires one power supply to run. Failure of a single
power supply does not cause a controller switchover, since the Netra 240
zone controller chassis features redundant power supplies.
Hard disk failure A failure of the hard disk drive does not cause a controller switchover
since all of the necessary information is loaded into Synchronous
Dynamic Random Access Memory (SDRAM).
DVD-RW/CD-RW drive A failure of the DVD-RW/CD-RW drive does not cause a controller
failure switchover since the DVD-RW/CD-RW drive is only used to load zone
controller operating software and patches and to back up the zone
infrastructure database.
Zone Controller — User-Initiated Switchover
Due to the severe system impact of a switchover event, user-initiated switchover should
be initiated ONLY when absolutely necessary. Verify the health and status of the standby
controller subsystem in FullVision® INM before performing a user-initiated switchover
or take any kind of action that results in a controller switchover.
User-initiated switchover is a feature that gives you the ability to disable the automatic switchover feature
and perform a user-initiated controller switchover. The feature uses the ZCM application. If the Network
Management link is down, and a user-initiated switchover still must be performed, switchover may be
done through the zone controller Administration menu through the local user terminal. User-initiated
switchover is typically used when performing a software upgrade or performing maintenance such as
replacing a faulty field replaceable unit (FRU) that did not cause an automatic switchover.
Zone Controller — System Behavior During Automatic Switchover

When an automatic switchover to the redundant controller is commanded, the fol-
lowing sequence of events take place:
1. A failure of any one of the items referred to in Table 3-1 causes the standby controller to
compare its operational health against the health of the active controller. An automatic
switchover is initiated if the standby controller is capable of wide area trunking.
2. If the standby controller is capable of wide area trunking, the standby controller
informs the active controller, through the negotiation link, that it is going
active and the active must go to standby.
3. All sites in the zone lose connectivity to the controller and subsequently enter site trunking mode.
If the controller has malfunctioned, the switch to site trunking has probably already occurred.
4. All active wide area calls are ended including Talkgroup, Multigroup, In-
terconnect, Private, and Emergency.
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Master Site Software Installation and Configuration Zone Controller — Possible Call Processing Behavior During Recovery
5. All subscriber radios, upon receiving the site trunking system status Outbound Signalling
Packet (OSP), leave their current site and search for a site in wide area trunking. Since all sites
are in site trunking mode, the subscribers return to the original site and inform the radio user of
the site trunking mode through audible tone and, when so equipped, with a visual indication.
6. The sites constantly send link requests to the controller. Once the newly active controller is
online, it acknowledges the link requests to bring the sites into wide area trunking.
7. As each site transitions to wide area trunking from site trunking, it transmits a wide area
System Status OSP to inform the subscriber radios of the change. The time duration to
transition from wide area trunking to site trunking and return to wide area trunking varies
depending on system size and configuration but should take less that two minutes.
8. If the subscriber radios ended up on a site other than their starting point during their search for
a wide area trunking site, they transmit an affiliation Inbound Signalling Packet (ISP).
9. The active zone controller begins gathering the current location of subscriber radios and
talkgroup members from the affiliation tables sent from the sites.
Only limited wide area services are available until the controller receives all
of the site affiliation tables. The time to recover the site affiliation information
will vary depending on the number of active subscribers, talkgroups, and the
number of sites in the system, but should be less that twenty minutes.
10. For multizone systems, if the active controller is the controlling zone for an interzone call,
it must also receive talkgroup affiliation information from the other zones before those
zones are included in call requests. The time required varies depending on the number of
subscribers and talkgroups in the system but in general should be less than 25 minutes. Prior
to this being completed, interzone services to other zones may be affected.
11. The newly standby controller resets and if it initializes in service mode, the controller
receives infrastructure, radio, and talkgroup information from the ZDS. This includes all
infrastructure, radio user, and talkgroup configuration information.
Zone Controller — Possible Call Processing Behavior During Recovery

Table 3-3 lists the types of call processing disruptions that may occur during the recovery of the primary zone
controller. These disruptions could be caused by incomplete location and configuration data.
Table 3-3 Call Processing Behavior During Recovery
Call Type Possible Disruptions

Private Calls/Telephone Calls to target subscriber radios whose affiliation is not yet known to
Interconnect Calls the controller will not be successful.
Talkgroup/Multigroup Calls Talkgroup members need to have at least one affiliated member
known by the controller at their site, to be included in talkgroup calls.
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Subscriber Scatter Chapter 3: Zone Controller Software Installation and Configuration
Subscriber Scatter
All of the sites transition to site trunking mode regardless of whether a controller switchover is
automatic or user-initiated. The sites notify the subscribers of this change through a System Status
OSP. Upon receiving this OSP, the subscribers automatically start scanning the adjacent site list for
another site that is still in wide area trunking mode unless the site that the subscriber is currently
affiliated to is set to Always Preferred in the subscriber programming. When no wide area site
is found, the subscriber stops scanning and returns the original site.
Some subscribers can be affiliated at more than one site during zone controller switchover.
Multiple affiliations can occur if a radio happens to affiliate to a new site while the radio
is also searching the adjacent site list for a wide area site. Because connectivity to the
controller is temporarily lost during controller switchover, entries in some of the site
affiliation tables do not get updated to reflect subscribers who have changed sites. Normally
the controller de-affiliates subscribers when they roam out of a site, however, during a
controller switchover the communications path from the controller to the site is temporarily
unavailable preventing the controller from performing de-affiliation.
The site transitions to wide area trunking mode when the site re-establishes a link with the controller.
The site then notifies the subscribers of the change through System Status OSP.
The wide area feature called Dynamic Site Assignment requires that the controller have up-to-date affiliation
tables. All sites need to upload the affiliation tables to the controller. After the controller receives all
of the uploads from the sites, it looks through the compiled affiliation table for subscribers that are
registered on more than one site. If the controller finds duplicate affiliations, it requests, through all
sites where the subscriber shows affiliations, that the subscriber re-affiliate. This must happen before
Dynamic Site Assignment can guarantee all intended parties are included in the call.
The length of time it takes to update the affiliation tables depends on the number of sites,
subscribers, and talkgroups in the system, but in general it should be less than twenty minutes
from the time the first site transitions back to wide area trunking.
As with subscribers, console affiliations must also be sent to the controller from all MCC 7500 Consoles
within the zone. This happens within the fist few minutes after the switchover occurs.
For a given talkgroup to be monitored by the dispatch subsystem, at lease one console affiliation
must be received for that talkgroup. After that, all MCC 7500 consoles with console operator
positions monitoring that talkgroup can receive the audio.
Zone Controller — Switching Back to the Standby Controller (User Initiated)
Do not switch back to the standby controller until the Infrastructure database has been
downloaded from the Zone Database Server (ZDS) or the system will remain in site trunking
until the Infrastructure database has been downloaded. The download time will vary by
system configuration, but in general should take less than 10 minutes.
If for some reason the newly active controller is not functioning properly, you may need to switch
the standby controller back to active. This is considered a double switchover. The following is
a description of what occurs when performing a double switchover before the standby controller
has received the user configuration database from the ZDS.
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Master Site Software Installation and Configuration Infrastructure Database Download
Infrastructure Database Download

The ZDS contains infrastructure information such as the configuration information for the site
and channel capabilities. The standby, reset controller has no knowledge of infrastructure objects
until the database has been loaded into the controller memory.
There is no indication that the download has completed other than the controller
state changing to enabled idle or enabled active.
The controller begins acknowledging the link requests from the sites once the database is downloaded. A link
request contains information such as the site ID. The controller checks the site ID against the information in the
database and requests the site’s capabilities. The controller instructs the site to transition to wide area trunking
if the capabilities are normal. The controller then requests the affiliation tables for subscribers and talkgroups.
This operation is performed for every site in the system. The controller handles multiple sites simultaneously.
SZ$INIT Initialization Records

The Initialization state occurs after the controller powers up or after a reset. It is the state where the
infrastructure database has already been downloaded from the ZDS, but the subscriber database has not.
The controller starts handling wide area calls after initialization and infrastructure download; however,
the subscriber and talkgroup records from the database are not available for call processing.
During this time, the controller uses the SZ$INIT records for any unrecognized subscribers or talkgroups. The
SZ$INIT records define the default access that should be available during a failure or initialization.
As records are downloaded from the ZDS, the controller begins granting privileges according to the
subscriber’s configuration records and associated profiles. After all records have been downloaded and the
zone has returned to normal operations, the zone controller begins using SZ$DEF records as the default
access for any subscribers or talkgroups that are not recognized as part of that zone’s Home Zone map,
provided that the Default Subscriber Access field in the UCM is set to YES. If Default Subscriber Access
is set to NO, any ISPs received from subscribers and talkgroups without records are rejected.
The controller replaces the default records with the permanent records as it
receives them from the UCS through the ZDS.
Radio User and Talkgroup Record Download

After the Infrastructure database has been downloaded and the channel capabilities have been verified,
the Network Management Subsystem begins sending subscriber and talkgroup records to the zone
controller. The time required for this download varies depending on the number of subscribers and
talkgroups in the system. Typically, this will take approximately thirty minutes for a system with 15,000
subscribers. A system with 64,000 subscribers could take as long as two hours.
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Zone Controller — Configuring Zone Controller Redundancy and Switchover Using ZCM Chapter 3:
Zone Controller Software Installation and Configuration
Zone Controller — Configuring Zone Controller Redundancy and

Switchover Using ZCM
Whenever possible, redundancy administration activities should be conducted by using the Zone Configuration
Manager (ZCM) software. The Zone Configuration Manager (ZCM) is a PRNM Suite application that
is used to configure and maintain operational parameters for equipment in a system. The Zone Database
Server (ZDS) hosts the ZCM database, which stores configuration information for the zone’s infrastructure
equipment. ZCM is used to manage the zone infrastructure, including the zone controller.
High availability in a zone is accomplished through the deployment of a second zone controller. With one
controller “active” and the other “standby,” the likelihood of a zone failure due to the loss of a controller
is significantly reduced. Two requirements are satisfied with this hardware configuration:
• Continued functionality in the event of a failure
• Continued functionality in the event of maintenance
Configuring the zone controllers to be either active or standby, and to switch over either
automatically or manually (user-initiated), is accomplished through the ZCM or locally. Parameters
modified locally through the zone controller’s menu interface are not recognized by the ZCM
application until you select Refresh from the View menu.
Switching to the redundant zone controller will cause all of the sites in
the zone to go into site trunking. No wide area communications will be
possible in the zone for up to two minutes. Thereafter, only limited services
will be available until subscriber and talkgroup affiliation tables have been
uploaded from the sites to the newly active zone controller.
Follow Procedure 3-4 to configure redundancy and switchover using the ZCM application.
Procedure 3-4 How to Configure Netra 240 Zone Controller Redun-
dancy and Switchover Using ZCM
1 Select the Zone object.

2 Select the zone record you want to modify.
3 From the File menu, select Open.
Result: The Zone Configuration Manager window appears.
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Master Site Software Installation and Configuration Zone Controller — Configuring Zone Controller Redundancy and Switchover Using ZCM
Procedure 3-4 How to Configure Netra 240 Zone Controller Redundancy and Switchover Using
ZCM (Continued)
Figure 3-4 Zone Configuration Manager Window
4 Select the Redundancy Configuration tab.

Result: The Redundancy Configuration tab window appears.
6802800U59-D March 2007 3-15

Zone Controller — Configuring Zone Controller Redundancy and Switchover Using ZCM Chapter 3:
Zone Controller Software Installation and Configuration
ZCM (Continued)
Figure 3-5 Zone Window — Redundancy Configuration Tab
5 Click Query Zone Controller Replication Status.

Result: A Replication Status of Synchronization in Progress or Synchronization Complete is
displayed for each Zone Controller in the High Availability table. Refer to Table 3-4 for details
about the entries in the High Availability Table.
It is strongly recommended that the replication status show as

Synchronization Complete, before initiating a switchover. If the
replication status is shown as Synchronization in Progress or
Undetermined, inconsistent system operation may result after
switching the active zone controller.
6 From the Switchover Mode drop-down list, select either Automatic or User-Initiated.
The preferred state is Automatic Switch-Over. If the active zone controller fails while in
User-Initiated, it cannot switchover until an operator switches the zone controllers.
When selecting a Switchover Mode of Automatic, you do not have

control over when a Switchover occurs. If Switchover is initiated on a
zone controller during replication, it will take several hours for all the
sites to reaffiliate back with the new active zone controller.
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Master Site Software Installation and Configuration Zone Controller — Zone Redundancy Configuration Tab
ZCM (Continued)
7 From the Requested Active ZC ID drop-down list, select the Zone Controller ID you want
active. The other controller ID is automatically marked as Standby.
The Switchover Mode must be set to User-Initiated before you can switch the
active/standby state of the zone controllers.
8 Click Apply.
Result: A dialog window appears with a warning message.
9 Check replication status prior to switchover.
10 Click Continue.
Result: In a few moments, the Redundant Switchover Module switches from the active to the
standby zone controller. The remote sites temporarily lose the control path to the current active
zone controller and are placed in site trunking mode.
Zone Controller — Zone Redundancy Configuration Tab

Table 3-4 explains the parameters on the Zone Redundancy Configuration tab in ZCM.
Table 3-4 Parameters for the ZCM Zone Redundancy Configuration Tab
Field Default Range Description

Redundancy Parameters
Redundancy Redundant Redundant (Read only) Indicates the system is configured with two
Mode functionally equivalent redundant zone controllers.
Switchover User- User-initiated User-initiated enables the switchover to
Mode initiated or Automatic be manually controlled by the operator.
Automatic enables the switchover to
be negotiated between zone controllers.
Switchover is the process of the active zone
controller being inactivated and the standby zone
controller being activated.
Requested No change No change, No Change keeps the current zone controller as active.
Active ZC ID Switch to ZC1, Switch to ZC1 switches the ac-
or Switch to tive zone controller to ZC1.
ZC2. Switch to ZC2 switches the active zone
controller to ZC2.
Replication Parameters
Query N/A N/A Press to send a query to both zone controllers (Active
Replication and Standby), to retrieve their replication status; in
Status progress or complete. The query results are displayed
in the High Availability table in the Replication Status
column.
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Zone Controller — Zone Redundancy Configuration Tab Chapter 3: Zone Controller Software Installation and Configuration
Table 3-4 Parameters for the ZCM Zone Redundancy Configuration Tab (Continued)
Field Default Range Description
High Availability
Zone N/A N/A (Read only) Displays the unique name for the zone
Controller ID controller in the designated HA State.
HA State N/A N/A (Read only) Unknown reports when a zone controller
returns to a state other than Active or Standby.
Active indicates that the zone con-
troller is the Active zone controller.
Standby indicates that the zone controller is in
Standby Mode.
Replication N/A N/A (Read only) Indicates the replication status of the Zone
Status Controller:
• Undetermined.
• Synchronization (i.e., replication) in Progress.
• Synchronization Complete.
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Chapter
4
Private Network Management Servers
Software Installation and Configuration
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Review the following sections to successfully install and configure any Network Management Server software:
• "Private Network Management Servers"
• "User Configuration Server (UCS)"
• "System Statistics Server (SSS)"
• "Zone Database Server (ZDS)"
• "Air Traffic Router Server (ATR)"
• "Zone Statistic Server (ZSS)"
• "FullVision INM Server"
Private Network Management Servers

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This section provides an information on software installation and configuration process

for network management servers.
Private Network Management Servers — Software Installation

To install the network management software on the network management servers you
must have one installation DVD for each server.
Before you install the network management software on each network management server you must
perform "Private Network Management Servers — Preinstallation Tasks" and ensure that the networking
connections from the server to the Ethernet LAN switch and the terminal server are functioning.
If you need to use ALOM (Advanced Lights Out Manager) commands that are not mentioned within
this chapter, please refer to Volume 7, High Level Diagnostics and Troubleshooting or documents
given in Table A-1, "3rd Party Related Document," on page A-xx.
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Private Network Management Servers — Preinstallation Tasks Chapter 4: Private Network Management Servers Software Installation and Configuration
Private Network Management Servers — Preinstallation Tasks

Before you can install the network management server software, you must perform some preinstallation
tasks, including powering on the server and accessing the ok prompt.
If you can already access the ok prompt, you do not need to perform preinstallation tasks and you
can proceed to "Private Network Management Servers — Initial Software Installation".
Follow Procedure 4-1 to perform the preinstallation tasks.
Procedure 4-1 How to Perform the Preinstallation Tasks
1 Establish a connection to the system console via the terminal server.

2 Connect the server to a power source.
Result: Once connected, the server automatically goes into Standby power mode. When the
input power cables are connected to the system, the ALOM boots and displays its power-on
self-test messages. Though the system power is still off, the ALOM is already monitoring the
system, regardless of the system power state.
3 Turn on power to any peripherals and external storage devices connected to the server.
4 Ensure that the rotary switch on the front of the server is in the Normal position with the white
arrow on the switch pointing up (▲). Refer to Figure 4-1 for the location of the rotary switch.
Motorola® requires the rotary switch to always remain in the Normal position.
5 Press the On/Standby button on the front of the server. Refer to Figure 4-1 for the location
of the On/Standby button.
Result: The server boots and performs a power-on self test (POST). After approximately five
minutes the Solaris install prompts for configuration information:
Select a Language
0. English
1. French
2. German
3. Italian
4. Japanese
5. Korean
6. Simplified Chinese
7. Spanish
8. Swedish
9. Traditional Chinese
Please make a choice (0–9), or press h or ? for help:
The Language Menu is displayed only once - when server boots for the first time.
6 At the language prompt that displays after powering on the server, do not select a language.
Change the prompt into sc> by pressing the sequence #. (pound period).
Result: The ALOM (sc>) prompt appears.
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Master Site Software Installation and Configuration Private Network Management Servers — Initial Software Installation
Procedure 4-1 How to Perform the Preinstallation Tasks (Continued)

7 At the sc> prompt, type password to set up an ALOM password.
Result: The Enter new password: prompt appears.
8 Type .motorola.
Result: The Re-enter new password: prompt appears.
9 Type .motorola.
10 Type reset -y -x.
Result: Hardware reset on the host server is generated. The following message appears:
SC Alert: SC Request to execute XIR Reset on the Host.
sc>
11 Type console to switch from the ALOM serial connection to the UNIX serial connection.
Result: The following message and the ok prompt appear.
Enter #. to return to ALOM.
ok
Figure 4-1 Server Front
Private Network Management Servers — Initial Software Installation
Software installation for the network management servers can be done in parallel
as each server has a unique installation DVD.
Private Network Management Servers — Installing Network Management Software on

the System Level Servers
Follow Procedure 4-2 to install network management software on the system level
network management servers (UCS or SSS).
6802800U59-D March 2007 4-3

Private Network Management Servers — Installing Network Management Software on the System Level Servers Chapter 4:
Private Network Management Servers Software Installation and Configuration
Procedure 4-2 How to Install Network Management Software on the System

Level Network Management Servers
1 Perform the preinstallation tasks as described in "Private Network Management Servers —

Preinstallation Tasks".
2 To physically identify the box, you can switch on the locator beacon, situated at the far left top
corner on the front panel (Figure 4-1). Perform the following:
• From the ALOM sc> command prompt type: setlocator on.
• When done, it can be switched of from the ALOM sc> prompt by typing: setlocator
off.
Result: The following message appears:
ok
auto-boot? = false
ok
6 Insert the installation DVD into the DVD-RW/CD-RW drive for the server on which you are
installing the software.
7 Wait until the DVD-RW/CD-RW drive’s lights stop blinking and then type boot cdrom —
install, then press Enter.
hyphen.
Result: After a few seconds the screen appears, as shown in Figure 4-2.
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Master Site Software Installation and Configuration Private Network
Management Servers — Installing Network Management Software on the System Level Servers
Procedure 4-2 How to Install Network Management Software on the System Level Network
Management Servers (Continued)
Figure 4-2 Solaris Installation Screen
8 Press F2 to continue.
In some cases the F2 key does not work. If so, press Esc and then press 2 as
explained on the screen.
Result: The Identify This System screen opens, as shown in Figure 4-3.
Figure 4-3 Identify This System Screen
6802800U59-D March 2007 4-5

Result: The Time Zone screen opens, as shown in Figure 4-4.
Figure 4-4 Time Zone Screen
10 Select the continent on which the system is being installed (used for most installations) by putting
“x” inside appropriate square brackets. Press F2.
Result: If you selected a continent, the Country or Region screen opens, as shown in Figure 4-5.
Figure 4-5 Country or Region Screen
4-6 6802800U59-D March 2007

If you selected Other-Offset from GMT, the Offset From GMT screen opens, as shown in
Figure 4-6.
Figure 4-6 Offset From GMT Screen
If you selected Other-Specify Time Zone File, the Time Zone File screen opens, as shown in
Figure 4-7.
Figure 4-7 Time Zone File Screen
6802800U59-D March 2007 4-7

11 Choose one of the following:
• If you selected a country, skip to step 12.
• If you selected Other-Offset from GMT, type the offset amount and press F2. Then skip
to step 14.
• If you selected Other-Specify Time Zone File, type the file name and press F2. Then skip
to step 14.
Result: The Date and Time screen opens, as shown in Figure 4-9.
12 Select the country in which the system is being installed and press F2.
Result: A second time zone screen opens, as shown in Figure 4-8.
13 Select the time zone for the system and press F2.
4-8 6802800U59-D March 2007

Figure 4-9 Date and Time Screen
14 If necessary, modify the date and time and press F2.
The date and time you enter on this screen is used primarily for creating the
Installation Log. The server date and time are synchronized to NTP as soon as the
server is connected to the NTP server.
Result: The Confirm Information screen opens, as shown in Figure 4-10.
Figure 4-10 Confirm Information Screen
6802800U59-D March 2007 4-9

15 To continue with the installation, press F2. To change any of the information presented on the
Confirm Information screen, press F4.
Result: If you selected F2, a warning message and a prompt to continue the installation appear,
as shown in Figure 4-11. If you selected F4, you are returned to the Solaris™ Installation screen
and can resume in step 8.
Figure 4-11 Network Management Server Installation Message Screen
16 Type y and press Enter.

Result: The Enter the cluster id (1–16)? prompt appears as shown in Figure 4-12.
Figure 4-12 Cluster ID Question Screen
4-10 6802800U59-D March 2007

17 Type the number of the cluster, in which you are installing the server and press Enter.
Result: The Enter the diagnostic zone id (1–56)? prompt appears as shown in
Figure 4-13.
Figure 4-13 Diagnostic Zone ID Question Screen
18 Type the id number of the diagnostic zone for the cluster and press Enter.
The diagnostic zone id number is the number of the zone with the lowest zone octet
within the MSO (Mobile Switching Office). If you want to customize the zone
diagnostic subnet, you must choose n in step 19 and later on enter the number of the
zone diagnostic subnet.
Result: The Are these settings correct (y,n) [y]? prompt appears as shown in
Figure 4-14.
6802800U59-D March 2007 4-11

Figure 4-14 Settings Confirmation Screen
19 Type y and then press Enter to indicate the settings are correct and continue the installation with
step 25. Type n and press Enter only if you want to make changes.
Pressing n gives you the opportunity to change Cluster ID and Zone ID, which
you have assigned in step 17 and step 18. You will be also allowed to change the
cluster subnet and diagnostic zone subnet. You must ensure that these parameters are
properly configured to successfully load the Customized IP Plan.
Result: If you selected y, the Do you wish to continue the installation (y,n)
[y]? prompt appears as shown in Figure 4-17. If you selected n, the Enter the cluster id
(1–16)? prompt appears as shown in Figure 4-12.
20
Perform step 20 to step 24 only if selected n in step 19. Otherwise go to step 25.
Type the number of the cluster, in which you are installing the server and press Enter.
Result: The Enter the diagnostic zone id (1–56)? prompt appears as shown in
Figure 4-13.
4-12 6802800U59-D March 2007

21 Type the number of the diagnostic zone for the cluster and press Enter.
Result: The Enter the cluster subnet [10.0.Cluster_ID]? prompt appears as shown
in Figure 4-15, where Cluster_ID is the number that you entered in step 20.
Figure 4-15 Enter the Cluster Subnet
22 Type the address of the cluster subnet and press Enter.
Changing the subnet from the default settings should be done by qualified personnel
only. It must be ensured, that the cluster subnet number matches your Customized IP
Plan. Otherwise, the installation will fail.
Result: The Enter the diagnostic zone subnet [10.Zone_ID.237]? prompt appears
as shown in Figure 4-16, where Zone_ID is the number that you entered in step 21.
6802800U59-D March 2007 4-13

Figure 4-16 Enter the Zone Diagnostic Subnet
23 Type the address of the zone diagnostic subnet and press Enter.
only. You must ensure that the zone diagnostic subnet number is exactly the same as
the lowest zone octet within the MSO.
Figure 4-14.
Result: The Do you wish to continue the installation (y,n) [y]? prompt
appears as shown in Figure 4-17
4-14 6802800U59-D March 2007

Figure 4-17 Continue Installation Question Screen
25 Type y to continue the installation.

Result: The server displays the status of the installation and reboots. It takes approximately 30
minutes. After reboot the Do you want to load Customized IP plan now (y,n)
[y]? prompt appears as shown in Figure 4-18.
Figure 4-18 Network Management Server Installation Message Screen for Customized
IP Plan
6802800U59-D March 2007 4-15

Private Network Management Servers — Installing Network Management Software on the Zone Level Servers Chapter 4:
26 If you want to load the Customized IP plan continue to Procedure 4-5, "How to Load the
Customized IP Plan," on page 4-28. Otherwise type n and press Enter.
Loading Customized IP plan from the CD-ROM ensures, that all configuration
parameters (Cluster ID, Cluster Octet, Zone ID, Zone Octet) are properly entered.
Result: If you selected n, the installation of server software is finished and the server’s login
prompt appears.
27 Remove the installation DVD from the DVD-RW/CD-RW drive and close the drive.
Private Network Management Servers — Installing Network Management Software on

the Zone Level Servers
Follow Procedure 4-3 to install network management software on the zone level network
management servers (ZDS, ATR, ZSS or FullVision®).
Procedure 4-3 How to Install Network Management Software on the Zone Level Servers
1 Perform the preinstallation tasks as described in "Private Network Management Servers —

Preinstallation Tasks" on page 4-2.
ok
auto-boot? = false
ok
5 Insert the installation DVD into the DVD-RW/CD-RW drive for the server on which you are
installing the software.
4-16 6802800U59-D March 2007

Master Site Software Installation and Configuration Private
Network Management Servers — Installing Network Management Software on the Zone Level Servers
(Continued)
6 Wait until the DVD-RW/CD-RW drive’s lights stop blinking and then type boot cdrom —
install, then press Enter.
hyphen.
Result: After a few seconds the screen appears, as shown in Figure 4-19.
Figure 4-19 Solaris Installation Screen
In some cases the F2 key does not work. If so, press Esc and then press 2 as
explained on the screen.
Result: The Identify This System screen opens, as shown in Figure 4-20.
6802800U59-D March 2007 4-17

(Continued)
Figure 4-20 Identify This System Screen
Result: The Time Zone screen opens, as shown in Figure 4-21.
4-18 6802800U59-D March 2007

(Continued)
9 Select the continent on which the system is being installed (used for most installations) by putting
“x” inside appropriate square brackets. Press F2.
Result: If you selected a continent, the Country or Region screen opens, as shown in Figure 4-22.
Figure 4-22 Country or Region Screen
If you selected Other-Offset from GMT, the Offset From GMT screen opens, as shown in
Figure 4-23.
Figure 4-23 Offset From GMT Screen
6802800U59-D March 2007 4-19

(Continued)
If you selected Other-Specify Time Zone File, the Time Zone File screen opens, as shown in
Figure 4-24.
Figure 4-24 Time Zone File Screen
10 Choose one of the following:

• If you selected a country, skip to step 11.
• If you selected Other-Offset from GMT, type the offset amount and press F2. Then skip
to step 13.
• If you selected Other-Specify Time Zone File, type the file name and press F2. Then skip
to step 13.
11 Select the country in which the system is being installed and press F2.
Result: A second time zone screen opens, as shown in Figure 4-25.
4-20 6802800U59-D March 2007

(Continued)
12 Select the time zone for the system and press F2.
Figure 4-26 Date and Time Screen
6802800U59-D March 2007 4-21

(Continued)
13 If necessary, modify the date and time and press F2.
The date and time you enter on this screen is used primarily for creating the
Installation Log. The server date and time are synchronized to NTP as soon as the
server is connected to the NTP server.
Result: The Confirm Information screen opens, as shown in Figure 4-27.
Figure 4-27 Confirm Information Screen
14 To continue with the installation, press F2. To change any of the information presented on the
Confirm Information screen, press F4.
Result: If you selected F2, a warning message and a prompt to continue the installation appear,
as shown in Figure 4-11. If you selected F4, you are returned to the Solaris™ Installation screen
and can resume in Figure 4-28.
4-22 6802800U59-D March 2007

(Continued)
Figure 4-28 Network Management Server Installation Message Screen

Result: The Enter the zone id (1–56)? prompt appears as shown in Figure 4-29.
Figure 4-29 Network Management Server Installation Message Screen for Zone
Level Servers
6802800U59-D March 2007 4-23

(Continued)
16 Type the number of the zone, in which you are installing the server and press Enter.
Figure 4-30 Network Management Server Installation Message Screen for Zone
Level Servers
Figure 4-31.
Figure 4-31 Settings Confirmation Screen
4-24 6802800U59-D March 2007

(Continued)
18 Type y then press Enter to indicate the settings are correct and continue the installation with
step 24. Type n and press Enter only if you want to make changes.
Pressing n gives you the opportunity to change Zone ID and Cluster ID, which you
have assigned in step 16 and step 17. You will be also allowed to change the zone
and cluster subnets. You must ensure that these parameters are properly configured to
successfully load the Customized IP Plan.
Result: If you selected y, the Do you wish to continue the installation (y,n)
[y]? prompt appears as shown in Figure 4-34. If you selected n, the Enter the zone id
(1–16)? prompt appears.
19
Perform step 19 to step 23 only if selected n in step 18. Otherwise go to step 24.
Type the number of the zone, in which you are installing the server and press Enter.
Result: The Enter the zone subnet [10.Zone_ID.233]? prompt appears as shown in
Figure 4-32, where Zone_ID is the number that you entered in step 19.
Figure 4-32 Enter the Zone Subnet
6802800U59-D March 2007 4-25

(Continued)
21 Type the address of the zone subnet and press Enter.
only. It must be ensured, that the zone subnet number matches your Customized IP
Result: The Enter the cluster subnet [10.0.Cluster_ID]? prompt appears as shown
in Figure 4-33, where Cluster_ID is the number that you entered in step 20
Figure 4-33 Enter the Cluster Subnet
22 Type the address of the cluster subnet and press Enter.
only. It must be ensured, that the cluster subnet number matches your Customized IP
Figure 4-31.
4-26 6802800U59-D March 2007

(Continued)
Result: The Do you wish to continue the installation (y,n) [y]? prompt
appears as shown in Figure 4-34.
Figure 4-34 Continue Installation Question Screen

Result: The server displays the status of the installation and reboots. It takes approximately 30
minutes. After reboot the Do you want to load Customized IP plan now (y,n)
[y]? prompt appears as shown in Figure 4-35.
Figure 4-35 Network Management Server Installation Message Screen for Customized
IP Plan
25 If you want to load the Customized IP plan continue to Procedure 4-5, "How to Load the
Customized IP Plan," on page 4-28. Otherwise type n and press Enter.
6802800U59-D March 2007 4-27

Private Network Management Servers — Re-installing Software on a Server Chapter 4:
(Continued)
Loading Customized IP plan from the CD-ROM ensures that all configuration
parameters (Cluster ID, Cluster Octet, Zone ID, Zone Octet) are properly entered on
all servers. The Shared TLAN feature is also loaded.
Result: If you selected n, the installation of server software is finished and the server’s login
prompt appears.
ZDS installation only. If you selected n, the following message is displayed Do

you want to setup Shared TLAN manually (y,n) [n]?. To setup Shared
TLAN manually on the ZDS server type y press Enter and continue to Procedure 4-7,
"How to Setup Shared TLAN Manually," on page 4-35.
Private Network Management Servers — Re-installing Software on a Server

Perform Procedure 4-4 to re-install software on a Network Management Server.
Procedure 4-4 How to Re-install Software on a Server
1 Log in on the console as admin.

2 Disable the server.
3 Shut down the server.
4 Continue the re-installation procedure from Procedure 4-1, step 6.
Private Network Management Servers — Loading Customized IP Plan

Perform Procedure 4-5 to load Customized IP Plan on the Network Management Server.
Procedure 4-5 How to Load the Customized IP Plan
1 Prepare Flexible CD-ROM if necessary. See "Preparing Flexible CD-ROM" on page 4-33.
4-28 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Servers — Loading Customized IP Plan
Procedure 4-5 How to Load the Customized IP Plan (Continued)

2 Install the Network Management Server software by performing Procedure 4-2 or Procedure 4-3.
Result: The server reboots and after some time the Do you want to load Customized IP
plan now (y,n) [y]? prompt appears as shown in Figure 4-36.
Figure 4-36 Network Management Server Installation Message Screen for

Customized IP Plan
3 Type y and press Enter to load Customized IP plan.
Loading Customized IP plan enables you to configure Customized IP plan and

Shared TLAN features.
Result: The Please insert the Network Management Customized IP plan CD
prompt appears.
4 Remove the server’s installation DVD from the DVD-RW/CD-RW drive. Insert the Network
Management Customized IP plan CD-ROM into the DVD-RW/CD-RW drive and close the
drive.
Result: The configuration of Customized IP plan and Shared TLAN is being loaded from the
CD-ROM. When the installation is finished, the server’s login prompt appears.
If the server’s login prompt appears, it means that the Customized IP plan and the
optional Shared TLAN configurations have been installed. In that case continue to
step 9. Otherwise, if you’ve got any warning or error message, review step 5 to
step 8 for further instructions.
6802800U59-D March 2007 4-29

Private Network Management Servers — Loading Customized IP Plan Chapter 4:

5
Review step 5 to step 8 only if you’ve found problems after inserting CD-ROM into
the DVD-RW/CD-RW drive.
If you inserted an invalid CD-ROM, which doesn’t contain the Customized IP plan, the error
message appears as shown in Figure 4-37. Remove the invalid CD-ROM and insert the disc
containing Customized IP plan.
Figure 4-37 No Customer IP Plan Found on CD
6 If you inserted a Customer IP plan CD-ROM with invalid configuration (for example Zone IDs
out of range, more than three Zones in one Shared TLAN etc.), the error message appears as
shown in Figure 4-37. Obtain the Customer IP plan CD-ROM with valid configuration and
finish the installation.
4-30 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Servers — Loading Customized IP Plan
Figure 4-38 Invalid Customized IP Plan
Zone level servers only.

If you inserted a CD—ROM containing the old version of Customized IP plan (without Shared
TLAN configuration), the warning message appears as shown in Figure 4-39.
Figure 4-39 Old Version of Customized IP Plan
To continue with installation using the CD-ROM containing the old version of
Customized IP plan with no Shared TLAN configuration, press n and then press Enter.
Otherwise press y, then press Enter and go back to step 26 to finish the installation using the
new Network Management Customized IP plan CD-ROM, which contains full configuration
of Customized IP Plan and Shared TLAN.
6802800U59-D March 2007 4-31

Private Network Management Servers — Loading Customized IP Plan Chapter 4:
ZDS installation only. If you selected n, the following message is displayed

Do you want to setup Shared TLAN manually (y,n) [n]?. To setup
Shared TLAN manually on the ZDS server type y press Enter and continue to
Procedure 4-7, "How to Setup Shared TLAN Manually," on page 4-35. Otherwise,
type n and press Enter to load only the Flexible IP Plan from the old CD-ROM.
8 If the installation settings are not identical with Customized IP Plan settings, the warning
message appears as shown in Figure 4-40. Type y and press Enter to stop the installation and
continue from the very beginning. Type n and press Enter to continue the installation.
The installation settings, which are compared with the configuration of the
Customized IP Plan on the CD-ROM, have been entered during the installation
process, before first reboot of the server. Please refer to step 20 through step 23
of Procedure 4-2, "How to Install Network Management Software on the System
Level Network Management Servers," on page 4-4 and step 19 through step 22 of
Procedure 4-3, "How to Install Network Management Software on the Zone Level
Servers," on page 4-16.
It is strongly recommended to interrupt the installation and correct

the settings. Continuing with installation can make the system failure
or inaccessible.
Figure 4-40 Reinstallation of The Server is Recommended
4-32 6802800U59-D March 2007

Master Site Software Installation and Configuration Preparing Flexible CD-ROM
Preparing Flexible CD-ROM

This chapter explains how to prepare the Flexible CD-ROM. It is used to set up Flexible
IP Plan and Shared TLAN automatically.
The ID and Octet numbers used in Procedure 4-6 are just examples. When creating Flexible
CD-ROM, refer to your IP Plan and Shared TLAN configuration.
Procedure 4-6 How to Prepare Flexible CD-ROM
1 Create customer_clusterid_to_ucsoctet file and save it on the hard drive. This file
must follow format shown below: two columns of numbers separated by one space.
Additionally, you must create exactly 16 rows as there are 16 possible Cluster IDs.
[cluster id] [ucs octet]

1 1
2 2
3 3
4 4
..... .....
16 16
2 Create customer_zoneid_to_zoneoctet file and save it on the hard drive. This file
must follow format shown below: two columns of numbers separated by one space.
Additionally, you must create exactly 56 rows as there are 56 possible Zone IDs.
[zone id] [zone octet]

1 1
2 66
3 3
4 30
5 77
6 6
7 7
8 8
..... .....
56 56
6802800U59-D March 2007 4-33

Preparing Flexible CD-ROM Chapter 4: Private Network Management Servers Software Installation and Configuration
Procedure 4-6 How to Prepare Flexible CD-ROM (Continued)

3 Create customer_sharedtlan file and save it on the hard drive. This file must
follow format shown below: three columns of numbers separated by one space.
Additionally, you must create exactly 56 rows as there are 56 possible Zone IDs.
If a given zone is a member of Shared TLAN, set [Shlan group ID]=<index>, where
index is a number bigger than 0. Each Shared TLAN group must contain at least two
and maximum three members. For one Shlan group ID a Zone with the lowest Zone
Octet is a carrier, the medium is a 1st Sharing Zone and the Zone with the highest
Octet is a 2nd Sharing Zone. Remember that if you don’t want to set up Shared
TLAN for a given Zone, you must set [Shlan group ID]=0.
[Zone ID] [Zone Octet] [Shlan group ID]

1 1 0
2 66 1
3 3 1
4 30 1
5 77 0
6 6 2
7 7 2
8 8 0
..... ..... .....
56 56 0
In this example:
• Zone (Zone ID/Zone Octet) 3/3 is a Carrier
• Zone 4/30 is a 1st Sharing Zone
• Zone 2/66 is a 2nd Sharing Zone
4 Write the files created in previous steps onto CD-ROM.
During writing file onto CD, make sure to use format providing long filenames (ISO
Level 2). Additionally you should add any large file to the CD content, for example
10 MB, because Solaris could have a problem with reading from small content CD.
In case of problem with burning the software onto CD, you can use a mkisofs tool:
• Store 3 files in flexcd directory
4-34 6802800U59-D March 2007

Master Site Software Installation and Configuration Zone Database Server — Manual Setup of Shared TLAN
Procedure 4-6 How to Prepare Flexible CD-ROM (Continued)
• Type the following mkisofs command:

mkisofs -R -D -d -L -l -V FLEXCD -o
flexcd.iso ./flexcd
• Write ISO image onto CD
Zone Database Server — Manual Setup of Shared TLAN

Perform Procedure 4-7 to setup Shared TLAN manually.
This section is applicable for the ZDS only.

Procedure 4-7 How to Setup Shared TLAN Manually
1 When installing the ZDS software, you might see the following message:
Do you want to setup Shared TLAN manually (y,n) [n]?
Type y and press Enter.
Result: The following information appears:
Provide Shared TLAN configuration parameters
There can be 2 or 3 zone ids which share same TLAN
— two zones Shared TLAN : ZID1 ZID2
— three zones Shared TLAN : ZID1 ZID2 ZID3
Please enter Shared TLAN configuration [q] >
2 Enter Shared TLAN configuration parameters and press Enter.
Shared TLAN successfully installed.
3 Wait approximately five minutes for the scripts to execute. When it’s done, the server’s login
prompt appears.
Private Network Management Servers — Software Configuration

See the appropriate sections below for specific server configuration.
6802800U59-D March 2007 4-35

User Configuration Server (UCS) Chapter 4: Private Network Management Servers Software Installation and Configuration
User Configuration Server (UCS)

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
This section provides information on installing and configuring the User Configuration Server
(UCS) software. The following topics are included:
• "User Configuration Server (UCS) — Software Installation"
• "User Configuration Server (UCS) — Software Configuration"
User Configuration Server (UCS) — Software Installation

Initial installation of the UCS server is similar to initial installation of the other network management
servers. Follow Process 4-1 to ensure that you perform all initial installation procedures required
for the UCS. See also "Private Network Management Servers" on page 4-1.
User Configuration Server (UCS) — Initial Installation Overview

Process 4-1 lists all initial installation procedures required for the User Configuration Server (UCS). After
reviewing this process overview, refer to the detailed procedures and information provided.
Before starting initial installation of the UCS, you need the following:
• Rack-mounting kit
• Ethernet cables
• UCS Installation DVD
• UCS License Keys CD
• Access to DVD-RW/CD-RW drive tray from front panel of the UCS
• Tape drive and SCSI cable
Process 4-1 Performing Initial Installation of the UCS
1 Install the UCS in the rack.

2 Connect the following Ethernet ports:
• Port labeled with the number zero (0) at the rear of the UCS.
• Port labeled with the number 11 on Module B of Ethernet LAN Switch 1.
3 Connect the cabling for access to the UCS ALOM.
4 Connect the UCS to the tape drive.
The tape drive is used to back up the System Statistics Server (SSS). If you have a
single zone system, there is no SSS, so this step is not required.
4-36 6802800U59-D March 2007

Master Site Software Installation and Configuration User Configuration Server (UCS) — Installing License Keys from the Installation Menu
Process 4-1 Performing Initial Installation of the UCS (Continued)

5 Power on the UCS.
6 Insert the UCS Installation DVD in the UCS DVD-RW/CD-RW drive and boot the drive.
7 Follow the instructions on the screen to complete the following:
• Define the time zone
• Confirm or change the default date and time
• Enter the cluster and diagnostic zone ids
Server type, IP address and zone diagnostic subnet IP address are also displayed
on the confirmation screen.
• Load the Customized IP plan
This feature is optional.

8 Install the UCS License Keys. See "User Configuration Server (UCS) — Installing License Keys
from the Installation Menu" on page 4-37.
9 Configure the Nationwide DNS System. See "User Configuration Server (UCS) — Software
Configuration" on page 4-39.
User Configuration Server (UCS) — Installing License Keys from the Installation Menu
After installing the UCS server software, follow Procedure 4-8 to load UCS license keys onto the server.
Here are some examples of features that require license keys to be loaded on the UCS before use:
• User Configuration Manager (UCM)
• ZoneWatch
• Computer Aided Dispatch Interface
• Security Partitioning
• Status Message Capability
• Dynamic Regrouping Capability
• Basic Radio Control Manager (RCM)
• Historical Reports
Loading license keys from the UCS License Key CD—ROM is the most efficient method. However,
if you no longer have access to the CD-ROM, you can enter license key numbers manually. If you
did not save the license key numbers, contact Motorola® to obtain them.
6802800U59-D March 2007 4-37

User Configuration Server (UCS) — Installing License Keys from the Installation Menu Chapter 4:
The UCS must be disabled for license key installation. Do not disable any server
unless you are aware of all of the system impacts. System functionality is impacted
in the following ways while the UCS is disabled:
• Any user logged in will be logged off.
• Subscriber information cannot be edited, subscriber records cannot be created or
deleted, and home zone maps cannot be modified or viewed.
• System-level parameters cannot be changed with the User Configuration
Management (UCM) application.
• The ability of the system to process call requests and assignments is not affected since the zone
controllers can utilize the information in their HLR/VLRs to handle call processing.
Procedure 4-8 How to Install License Keys from the Installation Menu
1 Log on to the server using the instadm ID.

Result: The Installation Administration menu opens.
Installation Administration
1. View Installation Administration
2. Install Additional Software
3. Install License Keys
4. Inactive Boot Environment Administration
5. Server Administration
6. Eject CD/DVD
Enter Selection: (1–6, q, ?) [q]>
2 Type the number associated with Install License Keys and press Enter.
Result: The Install License Keys menu appears.
Install License Keys
1. Install License Keys manually
2. Install License Keys from the CD
Enter Selection: (1-2, q, ?) [q]>1
3 Load the license keys using one of the following methods:
IF: THEN ...
You have a License Key CD for 1. Type the number associated with Install License Keys
the UCS: from the CD and press Enter.
2. Insert the UCS License Key CD in the DVD-RW/CD-RW
drive of the server you accessed in step 1.
3. Type y and press Enter.
You will enter the License Keys 1. Type the number associated with Install License Keys
manually, and have the License manually and press Enter.
Key numbers available:
Do you wish to continue?
2. Type y and press Enter
Enter your system license key: (q,?) [q]
4-38 6802800U59-D March 2007

Master Site Software Installation and Configuration User Configuration Server (UCS) — Software Configuration
Procedure 4-8 How to Install License Keys from the Installation Menu (Continued)
3. Type the numbers for the first license key and press
Enter.
Result: The license key is installed. The following message
appears:
4. Perform one of the following steps:
◦ If you have additional license keys to enter, type y
and press Enter. Repeat the procedure from step b
to enter the additional license key.
◦ If you have no additional license keys to enter, type

n and press Enter.
User Configuration Server (UCS) — Software Configuration

When the UCS software is initially installed, the system is working in a single cluster configuration. The
Nationwide DNS administration menu enables the user to configure the Nationwide system.
The maximum number of zones per clusters is 7. The maximum number of clusters in the
system is 16. Simultaneously, the number of zones can not exceed 56.
User Configuration Server (UCS) — Accessing the Nationwide DNS Menu

Procedure 4-9 How to Access the Nationwide DNS Menu
1 Log into the UCS as instadm.

Result: The server’s Installation Administration menu appears:
1. View Installation Information
6. Configure Nationwide Cluster Information
7. Shared TLAN Configuration
8. Eject CD/DVD
Enter Selection: (1-8, q, ?) [q]>
6802800U59-D March 2007 4-39

User Configuration Server (UCS) — Setup the Nationwide DNS System Configuration Chapter 4:
Procedure 4-9 How to Access the Nationwide DNS Menu (Continued)

2 Type the number associated with Configure Nationwide Cluster Information and
press Enter.
Result: The Configure Nationwide Cluster Information menu appears:
Configure Nationwide Cluster Information
1. List Zones in Cluster
2. Add Zone to Cluster
3. Remove Zone from Cluster
4. Distribute Nationwide Configuration
5. Configure Nationwide Parameter
6. Define Nationwide DNS
3 Type the number associated with Define Nationwide DNS and press Enter.
Result: The Define Nationwide DNS menu appears:
Define Nationwide DNS
1. Show List of Configured Clusters
2. Add Cluster ID to Configuration List
3. Remove Cluster ID From Configuration List
4. Join Cluster (Master DNS Setting)
User Configuration Server (UCS) — Setup the Nationwide DNS System Configuration
Perform Procedure 4-10 to setup the Nationwide DNS System configuration.
You must execute Procedure 4-10 on every cluster that is to be added to the Nationwide system.
Procedure 4-10 How to Setup the Nationwide DNS System Configuration
1 Configure the list of clusters that are to belong to the Nationwide system. Perform Procedure 4-11,
"How to Add Cluster ID to the Configuration List," on page 4-41 if you want to add cluster(s) to
the list or Procedure 4-12, "How to Remove Cluster ID from the Configuration List," on page
4-41 if you want to remove cluster(s) from the list.
Execute step 1 on every cluster that is to be added to the Nationwide system. Ensure
that the list of clusters that will belong to the Nationwide system is correct, before
continuing to step 2.
4-40 6802800U59-D March 2007

Master Site Software Installation and Configuration User Configuration Server (UCS) — Adding Cluster ID to the Configuration List
Procedure 4-10 How to Setup the Nationwide DNS System Configuration (Continued)
2 In the Define Nationwide DNS menu type the number associated with Join Cluster (Master
DNS Setting) and press Enter to confirm the addition/removal of the cluster(s) to the
Nationwide system.
Join cluster executed successfully
Execute step 2 on every cluster that is to be added to the Nationwide system. When
done, it can take up to few hours for the system to become stable and ready to use,
due to time needed for synchronizing the DNS data between all clusters.
User Configuration Server (UCS) — Adding Cluster ID to the Configuration List

Procedure 4-11 How to Add Cluster ID to the Configuration List
1 In the Define Nationwide DNS menu type the number associated with Add Cluster ID to
Configuration List and press Enter.
Enter cluster id [q]:
2 Type the cluster id that you want to add to the configuration list and press Enter.
Result: The Define Nationwide DNS menu is displayed.
3 You can check the updated configuration by typing the number associated with Show List of
Configured Clusters from the Define Nationwide DNS menu.
User Configuration Server (UCS) — Removing Cluster ID from the Configuration List
Procedure 4-12 How to Remove Cluster ID from the Configuration List
1 In the Define Nationwide DNS menu type the number associated with Remove Cluster ID
From Configuration List and press Enter.
Enter cluster id [q]:
2 Type the cluster id that you want to remove from the configuration list and press Enter.
Result: The cluster id has been removed from the list. The Define Nationwide DNS menu is
displayed.
3 You can check the updated configuration by typing the number associated with Show List of
Configured Clusters from the Define Nationwide DNS menu.
6802800U59-D March 2007 4-41

User Configuration Server (UCS) — Showing the List of Configured Clusters Chapter 4:
User Configuration Server (UCS) — Showing the List of Configured Clusters

Procedure 4-13 How to Show the List of Configured Clusters
1 In the Define Nationwide DNS menu type the number associated with Show List of
Configured Clusters and press Enter.
Result: A list of cluster_id, cluster_octet and is_configured fields is displayed. Table 4-1 shows
an example configuration.
The value of is_configured is equal to 0, when a cluster is not configured in the

nationwide system, and 1 in the opposite situation.
Table 4-1 List of Configured Clusters
cluster_id cluster_octet is_configured

1 1 0
2 2 1
3 103 0
4 104 1
5 5 0
...
16 16 0
In the example shown above, cluster id 2 is mapped to cluster octet 2 and cluster id
4 is mapped to cluster octet 104. These two clusters are marked as present in the
nationwide system. Other clusters are not configured. See Table 4-2 for descriptions
of cluster_id, cluster_octet and is_configured.
Table 4-2 Cluster Terms
Item Description
cluster_id The number of a cluster in the system. The cluster_id is a number between 1 and 16.
cluster_octet The cluster octet used in the IP addresses for the cluster level servers (for example UCS
server – 10.0.cluster_octet.1). This can be a number between 1 and 127.
is_configured The number of the is_configured is 0 if the cluster is not configured (non existing in the
Nationwide system) and 1 if the cluster is configured (existing).
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Master Site Software Installation and Configuration System Statistics Server (SSS)
System Statistics Server (SSS)

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This section provides information on installing and configuring the System Statistics Server
(SSS) software. The following topics are included:
• "System Statistics Server (SSS) — Software Installation"
• "System Statistics Server (SSS) — Software Configuration"
System Statistics Server (SSS) — Software Installation

Initial installation of the SSS server is similar to initial installation of the other network management
for the SSS. See also "Private Network Management Servers" on page 4-1.
System Statistics Server (SSS) — Initial Installation Overview

Process 4-2 lists all initial installation procedures required for the System Statistics Server (SSS). After
reviewing this process overview, refer to the procedures and detailed information provided.
Before starting initial installation of the SSS Server software, you need the following:
• Ethernet cables
• SSS Installation DVD
• Access to DVD-RW/CD-RW drive tray from front panel of the SSS
Process 4-2 Performing Initial Installation of SSS
1 Install the SSS in the rack.

• Port labeled with the number zero (0) at the rear of the SSS
• Port labeled with the number 21 on Module B of Ethernet LAN Switch 2
3 Connect the cabling for access to the SSS ALOM.
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System Statistics Server (SSS) — Software Configuration Chapter 4: Private Network Management Servers Software Installation and Configuration
Process 4-2 Performing Initial Installation of SSS (Continued)

4 Power on the SSS.
5 Insert the SSS Installation DVD in the SSS DVD-RW/CD-RW drive and boot the drive.
6 Follow on-screen instructions to complete the following:
• Enter the cluster and diagnostic zone ids
Server type, IP address and zone diagnostic subnet IP address are also displayed
on the confirmation screen.
• Load the Customized IP plan
System Statistics Server (SSS) — Software Configuration

There is no server configuration information on the SSS.
Zone Database Server (ZDS)

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This section provides information on installing and configuring Zone Database Server
(ZDS) software. The following topics are included:
• "Zone Database Server (ZDS) — Software Installation"
• "Zone Database Server (ZDS) — Software Configuration"
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Master Site Software Installation and Configuration Zone Database Server (ZDS) — Software Installation
Zone Database Server (ZDS) — Software Installation

Initial installation of the ZDS server is similar to initial installation of the other network management
for the ZDS. See also "Private Network Management Servers" on page 4-1.
Zone Database Server (ZDS) — Initial Installation Overview

Process 4-3 lists all initial installation procedures required for the Zone Database Server (ZDS). After
Before starting initial installation of the ZDS, you need the following:
• Ethernet cables
• ZDS Installation DVD
• ZDS License Keys CD
• Access to the DVD-RW/CD-RW drive tray from the front panel of the ZDS
Process 4-3 Performing Initial Installation of the ZDS
1 Install the ZDS in the rack.

• Port labeled with the number zero (0) at the rear of the ZDS server
3 Power on the ZDS.
4 Connect cabling for access to the ZDS ALOM.
5 Insert the ZDS Installation DVD in the ZDS DVD-RW/CD-RW drive and boot the drive.
6 Follow on-screen instructions to complete the following:

• Enter and confirm the zone ID and cluster ID for the server being installed
The server type and subnet’s IP addresses are also displayed on the confirmation
screen.
6802800U59-D March 2007 4-45

Zone Database Server (ZDS) — Installing License Keys from Installation Menu Chapter 4:
Process 4-3 Performing Initial Installation of the ZDS (Continued)
• Load Customized IP plan

7 Install the ZDS License Keys. See "Zone Database Server (ZDS) — Installing License Keys
from Installation Menu".
Zone Database Server (ZDS) — Installing License Keys from Installation Menu
After installing the ZDS server software, follow Procedure 4-14 to load ZDS license keys onto the server.
The following lists examples of features that require license keys to be loaded on the ZDS before use:
• Zone Configuration Manager (ZCM)
• ZoneWatch
• Security Partitioning
• Status Message Capability
• Dynamic Regrouping Capability
• Basic Radio Control Manager (RCM)
• Historical Reports
• Dynamic Reports
• Zone Manager Computer Aided Dispatch Interface
• Site-Subsystem
• Radio User
• Dynamic Frequency Blocking-Reuse
• Dynamic Shared Service Algorithm (DSSA)
• Affiliation Display
• Air Traffic Information
• System Level ATIA Packets
Loading license keys from the ZDS License Key CD is the most efficient method. However, if you
no longer have access to the CD, you can enter license key numbers manually. If you did not save
the license key numbers, you will need to contact Motorola® to obtain them.
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Master Site Software Installation and Configuration Zone Database Server (ZDS) — Installing License Keys from Installation Menu
The ZDS must be disabled for license key installation. Do not disable any server
unless you are aware of all of the system impacts. System functionality is impacted
in the following ways while the ZDS is disabled:
• The UCS database restore/replication process cannot be run.
• Subscriber information cannot be edited, subscriber records cannot be created or
deleted, and home zone maps cannot be modified or viewed.
• System-level parameters cannot be changed with the User Configuration
Management (UCM) application.
• The ability of the system to process call requests and assignments is not affected since the zone
controllers can utilize the information in their HLR/VLRs to handle call processing.
• Full Vision stops receiving information from devices.
The Air Traffic Router (ATR) must be disabled and re-enabled after ZDS license key
installation. System functionality is impacted in the following ways while the ATR is disabled:
• The ATIA packet data and zone statistics will not be available. Devices that depend on the ATIA
stream are affected. Zone statistics uploads to the ZSS and SSS are interrupted. Consolidation
of zone and system statistics is delayed until either the ATR recovers, or eight hours elapse.
• Affiliation data is unavailable for the zone. Dynamic Reports are unavailable. ATIA
Log Viewer is unavailable (cannot access log files). The Affiliation Display application
becomes unavailable. Zone Watch application data becomes unavailable.
• CADI and Multi-CADI are disabled.
Procedure 4-14 How to Install License Keys from the Installation Menu
1 Log on to the server using the instadm ID.

6. Eject CD/DVD
2 Type the number associated with Install License Keys and then press Enter.
Result: The Install License Keys menu appears.
Install License Keys
1. Install License Keys manually
2. Install License Keys from the CD
Enter Selection: (1-2, q, ?) [q]>1
3 Load the license keys using one of the following methods:
IF: THEN ...
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Zone Database Server (ZDS) — Software Configuration Chapter 4: Private Network Management Servers Software Installation and Configuration
Procedure 4-14 How to Install License Keys from the Installation Menu (Continued)
You have a License Key CD for a. Type the number associated with Install
the ZDS: License Keys from the CD and press Enter.
b. Insert the ZDS License Key CD in the
DVD-RW/CD-RW drive of the server you accessed in step 1.
c. Type y and press Enter.
You will enter the License Keys a. Type the number associated with Install License Keys
manually, and have the License manually and press Enter.
Key numbers available:
b. Type y and press Enter
Enter your system license key: (q,?) [q]
c. Type the numbers for the first license key and press Enter.
Result: The license key is installed. The following message
appears:
d. Perform one of the following steps:
• If you have additional license keys to enter, type y and
press Enter. Repeat the procedure from step b to enter
the additional license key.
• If you have no additional license keys to enter, type n
and press Enter.
4 Disable and re-enable the ATR.
Zone Database Server (ZDS) — Software Configuration

There is no server configuration information on the ZDS.
Air Traffic Router Server (ATR)

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This section provides information on installing and configuring the Air Traffic Router (ATR)
server software. The following topics are included:
• "Air Traffic Router (ATR) — Software Installation"
• "Air Traffic Router (ATR) — Software Configuration"
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Master Site Software Installation and Configuration Air Traffic Router (ATR) — Software Installation
Air Traffic Router (ATR) — Software Installation

This section provides installation information and procedures for the ATR server. See also
"Private Network Management Servers" on page 4-1.
Air Traffic Router (ATR) — Initial Installation Overview

Process 4-4 lists all initial installation procedures required for the Air Traffic Router (ATR). After reviewing
this process overview, refer to the detailed procedures and information provided.
Before starting initial installation of the ATR, you need the following:
• Ethernet cables
• ATR Installation DVD
• Access to the DVD-RW/CD-RW drive tray from the front panel of the ATR
Process 4-4 Performing an Initial Installation of the ATR
1 Install the ATR in the rack.

• Port labeled with the number zero (0) at the rear of the ATR
3 Connect cabling for access to the ATR server’s ALOM.
4 Power on the ATR.
5 Log in as Administrator.
If this is a new installation, go to step 8, otherwise go to step 6

6 Disable the ATR
7 Shut down the ATR, through the UNIX administrator menu.
8 Insert the ATR Installation DVD in the ATR DVD-RW/CD-RW drive and boot the drive.
9 In the OK prompt issue the following command boot cdrom — install
10 Perform ATR software installation, following on-screen instructions to accomplish the following:
• Define time zone
• Confirm or change default date and time
Press F2 to continue.
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Air Traffic Router (ATR) — Software Configuration Chapter 4: Private Network Management Servers Software Installation and Configuration
Process 4-4 Performing an Initial Installation of the ATR (Continued)
• Enter and confirm zone ID and cluster ID for the server being installed.
◦ Zone ID (use zone ID, not Octet)
◦ Cluster ID (use zone ID, not Octet)
screen.
Check the following fields:
◦ IP address (remember that it should be Octet)
◦ UCS cluster ID (use zone IDs, not octet)
◦ UCS IP address (remember the it should be Octet)
Select n to the following question if the above information is not correct:

Are these settings correct <y,n> [y]? n
Enter the zone id <1–56>?
Enter the cluster id <1–16>?
...
and enter the correct information in the following lines:
Enter the zone subnet
Enter the cluster subnet
Continue with the installation.

11 When done, enable the ATR.
Air Traffic Router (ATR) — Software Configuration

There is no server configuration information on the ATR server.
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Master Site Software Installation and Configuration Zone Statistic Server (ZSS)
Zone Statistic Server (ZSS)

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This section provides information on installing and configuring the Zone Statistics Server
(ZSS) software. The following topics are included:
• "Zone Statistic Server (ZSS) — Software Installation"
• "Zone Statistic Server (ZSS) — Software Configuration"
Zone Statistic Server (ZSS) — Software Installation

This section provides installation information and procedures for the ZSS. See also
"Private Network Management Servers" on page 4-1.
Zone Statistic Server (ZSS) — Initial Installation Overview

Process 4-5 lists all initial installation procedures required for the Zone Statistics Server (ZSS). After
You will need the following before starting the initial installation of the ZSS:
• Ethernet cables
• ZSS Server Installation DVD
• Access to the DVD-RW/CD-RW drive tray from the ZSS front panel
• Tape drive and SCSI cable
Process 4-5 Performing Initial Installation of the ZSS
1 Install the ZSS in the rack.

• Port labeled with the number zero (0) at the rear of the ZSS
• Port labeled with the number 4 on Module B of the Ethernet LAN Switch 2
3 Connect cabling for access to the ZSS ALOM.
4 Connect ZSS to the tape drive.
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Zone Statistic Server (ZSS) — Software Configuration Chapter 4: Private Network Management Servers Software Installation and Configuration
Process 4-5 Performing Initial Installation of the ZSS (Continued)

5 Power on the ZSS.
6 Insert the ZSS Installation DVD in the ZSS DVD-RW/CD-RW drive and boot the drive.
7 Follow the instructions that appear on the display to accomplish the following:
screen.
Zone Statistic Server (ZSS) — Software Configuration

There is no server configuration information on the ZSS.
FullVision INM Server

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This section provides information on installing and configuring the FullVision® INM
server software. The following topics are included:
• "FullVision INM Server — Software Installation"
• "FullVision INM Server — Software Configuration"
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Master Site Software Installation and Configuration FullVision INM Server — Software Installation
FullVision INM Server — Software Installation

This section provides installation information and procedures for the FullVision® INM server.
See also "Private Network Management Servers" on page 4-1.
FullVision INM Server — Initial Installation Overview

Process 4-6 lists all initial installation procedures required for the FullVision® INM server. After reviewing
this process overview, refer to the detailed procedures and information provided.
Before starting initial installation of the FullVision INM server, you need the following:
• Ethernet cables
• FullVision INM Server Installation DVD
• Router Manager Installation CD
• Access to DVD-RW/CD-RW drive tray from the front panel of the FullVision INM server
• HP® 3700 printer connected to the network management system through
the master site Ethernet LAN switch
Process 4-6 Performing Initial Installation of the FullVision INM Server
1 Install the FullVision INM server in the rack.

• Port labeled with the number zero (0) at the rear of the FullVision INM server
3 Connect the cabling for access to the FullVision INM server’s ALOM.
4 Power on the FullVision INM server.
5 Insert the FullVision Installation DVD in the FullVision DVD-RW/CD-RW drive and boot
the drive.
6 Perform FullVision software installation, following on-screen instructions to complete the
following:
• Define time zone
• Confirm or change default date and time
screen.
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FullVision INM Server — Installing Router Manager Software Chapter 4: Private Network Management Servers Software Installation and Configuration
Process 4-6 Performing Initial Installation of the FullVision INM Server (Continued)

7 Install Router Manager by inserting its installation CD—ROM and selecting Install Software
on the Install Additional Software menu. See "FullVision INM Server — Installing Router
Manager Software".
The delivery of a separate Router Manager Installation CD—ROM is optional. If

it’s not delivered separately, the router manager is included on the FullVision INM
Server Installation DVD. In this case simple skip this step.
8 Configure a Data Warehouse software. See "FullVision INM Server — Configuring the Data
Warehouse".
9 Configure a network printer for use with UNIX and FullVision. See "FullVision INM Server
— Configuring a Printer".
FullVision INM Server — Installing Router Manager Software

To perform the initial installation of the Router Manager software application on the
FullVision® INM server, follow Procedure 4-15.
Subsequent installations of Router Manager upgrades are performed as part of the Live Upgrade process.
This enables you to load new releases to an inactive environment for testing before switching that
environment to serve as the active environment. Once you have loaded a FullVision INM server software
upgrade to the inactive environment, you can load Router Manager to this environment by selecting
Install Additional Software from the Inactive Boot Environment Administration menu.
Procedure 4-15 is only to be used if the router manager is delivered in a

separate installation CD-ROM.
Procedure 4-15 How to Perform Initial Install of Router Manager
1 Log on to the FullVision INM server using the instadm ID.

3. Install License Key
6. Eject CD/DVD
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Master Site Software Installation and Configuration FullVision INM Server — Software Configuration
Procedure 4-15 How to Perform Initial Install of Router Manager (Continued)

2 Type the number associated with Install Additional Software and press Enter.
Result: The Install Additional Software Menu opens.
Install Additional Software Menu
1. Install Software
2. Install Patches
3. Uninstall Patches
4. View Installation Log
5. View Patch Log
3 Type the number associated with Install Software and press Enter.
Result: The Starting Additional Software Installation message prompts you to do the following:
• 1. Ensure that the additional software is certified for the version of server software you
are using
• 2. Insert the CD
• 3. Press Enter
4 Follow the instructions on the screen, inserting the Router Manager Installation CD in the
DVD-RW/CD-RW drive of the FullVision INM server and pressing Enter.
Result: Progress and status messages are displayed for the additional software installation. Once
this software is installed, you are returned to the Install Additional Software menu.
5 Remove the Router Manager Installation CD by selecting Eject CD/DVD from the Installation
Administration menu.
FullVision INM Server — Software Configuration

This section provides configuration information and procedures for the FullVision® INM server.
FullVision INM Server — Configuring the Data Warehouse

The Data Warehouse is a database that resides on the FullVision® INM server. It holds data collected
by several system components. This data is used for report generation. The Data Warehouse does
not replace the operational files and databases currently being used by the system components.
Examples of the types of data in the Data Warehouse are event data and SNMP trend data. The
Data Warehouse is not included in FullVision INM backup and restore.
The data is stored in two configurations:
• Reduced Data enables you to configure the length of time that hourly data remains
in the Data Warehouse. The value for this configuration ranges from 48 hours (2
days) to 336 hours (14 days). The default is 336 hours.
• Daily Data enables you to configure the length of time that daily data remains in
the Data Warehouse. The value for this configuration ranges from 720 hours (30
days) to 43800 hours (5 years). The default is 8736 hours.
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FullVision INM Server — Configuring the Data Warehouse Chapter 4: Private Network Management Servers Software Installation and Configuration
You can change the length of time that the data is stored for both configurations during the same
administration session. The system uses the configurations simultaneously.
Use Procedure 4-16 to change the number of hours that the Data Warehouse holds data.
Procedure 4-16 How to Configure the Data Warehouse on FullVision INM Server
1 Log on to the FullVision INM server using the fvadmin ID.

Result: The FullVision Server Administration menu appears.
FullVision Server Administration
1. Enable FullVision Server
2. Disable FullVision Server
3. Display Server Status
4. Display Component States
6. Server Maintenance
7. License Administration
8. Networking and Communications
Enter Selection: (1-8, q, ?) [q]
2 Type the number associated with Server Maintenance and press Enter.
Result: The Server Maintenance menu appears.
Server Maintenance
1. Trap Forwarding Setup
2. Manual Agent Registration
3. Manual Agent Deregistration
4. Blinking Configuration
5. Data Warehouse Configuration
6. Hard Disk Fill Level
7. Data Collection Delete
8. Optimize FullVision Database
3 Type the number associated with Data Warehouse Configuration and press Enter.
Result: The screen displays the following prompt:
Modify the length of time data will be stored
in data warehouse (in hours).
Reduced Data Storage Time
Current Value: 168 hours.
Enter New Reduced Data storage time (time in hrs|?|q| [skip]):
4 IF: THEN ...
You want to change the Reduced Type the number of hours and press Enter.
Data storage time:
You want to skip Reduced Data Type skip and press Enter.
storage time and change the Daily
Data storage time:
Result: You are prompted to enter Daily Data storage time.
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Master Site Software Installation and Configuration FullVision INM Server — Configuring a Printer
Procedure 4-16 How to Configure the Data Warehouse on FullVision INM Server (Continued)
5 Type the number of hours for Daily Data storage time and press Enter.
Result: One of the following occurs:
IF you type: THEN ...
A valid number of hours (174 The screen displays the following message:
and 9000 in the example) New Reduced Time: 174
New Daily Time: 9000
Accept these values (y/n)? [y]:
Type y to save the changes.
Result: The screen returns to the Server Maintenance menu
after displaying the following message:
New values will be saved
An invalid number of hours The screen displays the following message:
Invalid Data Field
Warning, the values entered for Reduced Data
or Daily Data are invalid. Please make sure
that these fields contain only numbers and
are between their defined minimum and maximum
values (in hours).
Reduced Data Minimum: 48
Reduced Data Maximum: 336
Daily Data Minimum: 720
Daily Data Maximum: 43800
[Press RETURN to Continue]
Press Enter and return to step 4.
FullVision INM Server — Configuring a Printer

The FullVision® INM software application operates in a UNIX environment. In order to use the print
functions in the software, a printer in the master site Local Area Network (LAN) must be configured
for UNIX. The master site may include one or more printers connected to the Ethernet LAN switch,
accessed via a network management PC client. A printer is configured only for the Windows environment
until you complete Procedure 4-17 to configure it for use with FullVision INM.
• To complete the procedure, you will need the network printer name or the IP
address for the subnet to which the printer is connected.
• The Spooler Configuration option on the Print Spooler Configuration menu also
provides a function to Delete printer from local spooler. This option displays a list
of FullVision-configured printers and a prompt to select a printer for deletion from
the list. This is the only other FullVision INM server Print Spooler Configuration
option that is commonly used, since printer diagnostics and other functions are
generally performed from the Windows environment.
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FullVision INM Server — Configuring a Printer Chapter 4: Private Network Management Servers Software Installation and Configuration
Procedure 4-17 How to Configure a Printer for Use with FullVision INM
1 Log on to the FullVision INM server using the fvadmin ID.

Result: The FullVision Server Administration menu appears.
FullVision Server Administration
1. Enable FullVision Server
2. Disable FullVision Server
3. Display Server Status
4. Display Component States
6. Server Maintenance
7. License Administration
8. Networking and Communications
Enter Selection: (1-8, q, ?) [q]
2 Type the number associated with Networking and Communications and press Enter.
Result: The Networking and Communications menu appears.
Networking and Communications
1. DNS Server Specification
2. Print Spooler Configuration
3. Route Configuration
4. Modem Configuration
3 Type the number associated with Print Spooler Configuration, and press Enter.
Result: The JetDirect Printer Installer main menu appears.
1) Spooler Administration (super-user only)
2) JetDirect Configuration (super-user only)
- TCP/IP configurable parameters
3) Diagnostics:
- diagnose printing problems
4 Type the number associated with Spooler Administration and press Enter.
Result: The Spooler Administration menu appears.
Spooler:
1) Add printer to local spooler
2) Delete printer from local spooler
3) Modify existing spooler queue(s)
4) Install New Model Script
5) Remove Model Script
5 Type the number associated with Add printer to local spooler and press Enter.
Result: A prompt appears requesting the printer name:
Enter the network printer name or IP address (q-quit):
6 Type the network printer name or the IP address for the subnet to which the printer is connected
and press Enter.
!! No response from <IP address of the printer> !!
... (trying to ping <IP address of the printer>)
The HP JetDirect Printer Installer for Unix can ping the device.
The problem may be:
* incorrect GET community name!
* it is not a network printer!
* other.
Do you want to continue? (y/n/q, default - n)?
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Master Site Software Installation and Configuration FullVision INM Server — Configuring a Printer
Procedure 4-17 How to Configure a Printer for Use with FullVision INM (Continued)
7 Type y to continue and press Enter.
Result: The following menu is displayed:
1. Supply the correct community name (if this is the problem).
2. Ignore it and continue the process.
3. Supply another IP name (default).
Please select a number (q — to configure menu):
8 Type the number associated with Ignore it and continue the process and press Enter.
You have chosen to proceed. Be aware that the problem may be
encountered later.
The following are supported printer types:
1)
2) HP LaserJet IIISi
3) HP PaintJet XL300
.
.
.
35) HP DesignJet 3500CP
36) HP LaserJet 4000 Series
38) HP Color LaserJet 4500
39) HP DesignJet 3000CP
.
.
.
58) HP Plotter not given in this list
Please indicate <IP address of the printer> printer type (q – quit):
9 Type the number associated with the HP® Color LaserJet 4500 and press Enter.
This driver is compatible with the HP® 3700N printer, which is the printer Motorola®
supports for use with FullVision INM and the network management system.
Result: The following menu is displayed, requesting you to indicate the printer connection: type.
Is this printer connected to:
1. An HP XStation
2. An HP JetDirect EX (single parallel port)
3. An HP JetDirect EX Plus3 (multiple parallel ports)
4. Other
Please select a number (default - 4, q - quit):
10 Type the number associated with Other and press Enter.
Result: The Configurable Parameters menu appears with the current settings.
1. Lp destination (queue) name [173_1]
2. Status log [(No log)]
3. Queue class [(not assigned)]
4. Default queue [NO]
5. Additional printer configuration...
Select an item for change, or ’0’ to configure (q-quit):
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FullVision INM Server — Configuring a Printer Chapter 4: Private Network Management Servers Software Installation and Configuration
Procedure 4-17 How to Configure a Printer for Use with FullVision INM (Continued)
11 Type the number associated with Default queue and press Enter.
Result: The Configurable Parameters menu appears with the Default queue parameter set to YES.
1. Lp destination (queue) name [173_1]
2. Status log [(No log)]
3. Queue class [(not assigned)]
4. Default queue [YES]
5. Additional printer configuration...
Select an item for change, or ’0’ to configure (q-quit):
12 Type 0 (the zero number key) and press Enter.
Result: The following prompt appears.
Ready to configure <printer name or IP>
OK to continue? (y/n/q default=y)
13 Press Enter to accept the default.
Result: A message appears indicating that the printer is added to the spooler and a prompt
appears requesting you to press Enter.
14 Press Enter to continue.
Result: The Jet Direct Print Installer menu appears.
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Chapter
5
Private Network Management Client
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When you buy an Private Network Management Client (NM) Client from Motorola®, the operating system
(OS) and the applications are installed by Motorola prior to shipment. Procedures within this chapter
can be used to install a fresh Windows XP Pro SP2 operating system and software applications, in an
event of system failure or if reinstallation of the operating system is required, along with other third
party software installation and configurations for the NM PC Client hardware platform.
Private Network Management Client — Introduction

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This section presents process for installing operating system and application software on the master
site PNM Client computer. Perform Process 5-1 to install and configure an NM client.
Process 5-1 PNM Client Installation and Configuration
1 Review "Software Preinstallation Requirements and Considerations" on page 10-xxvi.

2 Ensure you have the required software. See "Private Network Management Client — Software
Media" on page 5-2.
3 Install and configure the operating system. See "Private Network Management Client —
Installing and Configuring Windows XP Pro SP2" on page 5-3.
4 Install and configure Symantec® AntiVirus. See the Installing SAV Clients and Configuring SAV
Clients procedures in the Network Security Feature Manual.
5 Install and configure Exceed 9.0. See "Private Network Management Client — Installing and
Configuring Exceed 9.0" on page 5-16.
6 Install and configure Symantec® pcAnywhere® 11.5. See "Private Network Management Client
— Installing and Configuring Symantec pcAnywhere 11.5" on page 5-20.
7 Create and configure a ServiceUser account profile. See "Private Network Management Client —
Creating and Configuring a ServiceUser Account Profile" on page 5-37.
8 Create and configure a customer user account and password for daily operations of PNM client
applications. See "Private Network Management Client — Managing Windows User Accounts"
on page 5-41.
6802800U59-D March 2007 5-1

Private Network Management Client — Software Media Chapter 5: Private Network Management Client Software Installation and Configuration
Process 5-1 PNM Client Installation and Configuration (Continued)

9 Activate Windows XP software. See "Private Network Management Client — Windows XP
Activation" on page 5-43.
10 Install the PRNM and STM Suite of Applications. See "Private Network Management Client —
Installing the PRNM and STM Suite of Applications" on page 5-43.
11 Install Unicode if needed. See "Private Network Management Client — Installing and
Configuring Unicode Font Support" on page 5-46.
Private Network Management Client — Software Media

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
The following media are required to install PNM Client:

• HP® Windows® XP Pro SP2 CD
Only the English version of the OS is supported.

• Hummingbird Exceed 9.0 CD
• HP Restore Plus! CD
• D6.0SER Motorola® PRNM Suite Client Application CD
• D6.0SER Motorola® STM Suite Client Application CD
• OS Patch Baseline CD
5-2 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Installing and Configuring Windows XP Pro SP2
Private Network Management Client — Installing and

Configuring Windows XP Pro SP2
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
This section describes procedures for installing and configuring a fresh Windows XP Pro SP2
operating system, in the event of system failure or if reinstallation of the operating system is
required. This installation requires the following CD-ROMs:
• H®P Windows® XP Pro SP2 CD (provided by HP)
• HP® Restore Plus! CD (provided by HP)
Private Network Management Client — Changing BIOS Settings

HP® xw4000 series PC is originally shipped with BIOS v 1.00 running Microsoft® Windows
® with a Serial Advanced Technology Attachment (SATA) boot drive and the Separate IDE
Controller setting in BIOS. If one of the following events occurs:
• The system board has been replaced and has BIOS v 1.02 or later
• BIOS has been updated to v 1.02 or later and either CMOS was cleared
or BIOS set to the factory defaults
then the factory default SATA controller configuration is changed from Separate IDE Controller to
Advanced Host Controller Interface (AHCI) in BIOS setup. Perform Procedure 5-1 to change SATA
Emulation from Advanced Host Controller Interface (AHCI) to Separate IDE Controller.
Procedure 5-1 applies only to HP xw4000 series PC with BIOS version 1.02 or later.
Procedure 5-1 How to Change SATA Emulation from AHCI to Separate IDE Controller
1 Power on the PNM Client PC.

2 When the PC is starting, press F10 to perform setup, then press Enter to select English.
3 Go to the Storage menu and select Storage Options.
4 From Storage Options window select SATA Emulation.
5 Use left/right arrow key to change the option to Separate IDE Controller.
6 Press F10 to accept.
7 Save changes and exit.
Result: The PC reboots.
8 Proceed to "Private Network Management Client — Installing Windows XP Pro SP2 OS" on
page 5-4.
6802800U59-D March 2007 5-3

Private Network Management Client — Installing Windows XP Pro SP2 OS Chapter
5: Private Network Management Client Software Installation and Configuration
Private Network Management Client — Installing Windows XP

Pro SP2 OS
Perform Procedure 5-2 to install Windows XP SP2 on the PNM Client.
Procedure 5-2 How to Install Windows XP Pro SP2 on the PNM Client
1 Insert the HP Restore Plus! CD into the CD–ROM drive and restart the computer.
Result: The computer restarts and the Splash dialog box appears.
2 Select English - Choose this line for English from the Restore Plus! CD dialog box and click
Next.
Result: The Restore Plus! CD for HP xw4000 series PC dialog box appears.
3 Click Begin.
Result: A dialog box appears to select the Operation System, Language, and Country or Region.
4 Verify the following information and click Next to continue.
• Operation System: Windows XP Professional
• Language: English
• Country or Region: United States
Result: A message appears warning that the utility will REFORMAT the hard disk.
5 Click Next to continue.
Result: A dialog box for Drive Partitioning Scheme appears and asks you to select the hard disk.
6 Make sure that the Drive is C, the File System is NTFS, and click Next to continue.
Result: A dialog box for Drive Partitioning Scheme appears and asks you to select the hard disk.
7 Click Next to continue and click Yes to confirm you want to continue.
Result: The next box indicates the partitioning progress. The computer starts automatically and
then copies files from the Restore Plus! CD.
8 Remove the Restore Plus! CD, insert the Windows XP Pro SP2 CD when prompted, and
click Next to continue.
Result: The installation progress window appears.
9 Remove the Windows XP Pro SP2 CD when prompted, and click Skip to continue. If a dialog
box appears asking you to insert a Restore Special Content CD, click Skip again to
continue.
Result: The next Restore Plus! CD dialog box appears and asks you to install the software.
10 Click Begin Setup to install the software.
Result: The computer reboots automatically and the Software Installation screen appears to
indicate the progress. Do not do anything until the Welcome to Microsoft® Windows® screen
appears.
11 When the Welcome to Microsoft Window screen appears, click Next at the bottom right corner.
Result: The next screen requires the selection of Region, Language and Keyboard type.
5-4 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Installing Windows XP Pro SP2 OS
Procedure 5-2 How to Install Windows XP Pro SP2 on the PNM Client (Continued)
12 Select the following information and click Next.
• Region: United States
• Language: English (United States)
• Keyboard: US
Result: The What time zone are you in? screen appears.
13 Select your Time Zone and leave the Automatically adjust clock for daylight saving time
check box selected. Click Next to continue.
Result: The End User License Agreement screen appears.
14 Select Yes, I accept for both the Do you accept the terms of the EULA? radio buttons and
click Next.
Result: The Help Protect Your PC screen appears.
15 In the Help Protect Your PC screen, select the Not right now option and click Next.
Result: The What’s your computer’s name? screen appears.
16 Enter your computer name, i.e. NMCLIENT, in the Computer name box and click Next.
Result: The How will this computer connect to the Internet? screen appears.
17 Click Skip.
Result: The Ready to register with Microsoft? screen appears.
18 Select No, not at this time and click Next.
Result: The Thank you! screen appears.
19 In the Thank you! screen, click Finish.
Result: The Software Installation – Thank you screen appears.
20 Click OK.
Result: The computer will start automatically.
21 Click the Start button and open the Control Panel window.
22 In the Control Panel, click to open User Accounts.
23 Click Change the way users log on or off.
24 In the Select logon and logoff options window, clear (uncheck) the Use the Welcome screen
check box.
25 Verify the choice Use Fast User Switching is cleared (greyed out) and click the Apply Options
button.
26 In the User Accounts screen, click the Administrator icon.
Result: The User Accounts screen for Administrator appears.
27 Click Create a password.
28 Type and confirm a password. See the "Private Network Management Client — Windows
Password Requirements" on page 5-16 section for password requirements.
6802800U59-D March 2007 5-5

Private Network Management Client — Setting Windows Classic Style Chapter
Procedure 5-2 How to Install Windows XP Pro SP2 on the PNM Client (Continued)
29 Click Create Password.
Result: The User Accounts screen Do you want to make your files and folders
private? appears.
30 Click on the Yes, Make Private button and close all open windows.
31 Proceed to "Private Network Management Client — Setting Windows Classic Style" on page 5-6.
Private Network Management Client — Setting Windows Classic

Style
Follow the steps in Procedure 5-3 to set a Windows® 2000 Look and Feel in Windows XP.
Procedure 5-3 How to Set a Windows Classic Style in Windows XP on the PNM Client PC
1 Right-click Start and select Properties.

2 Select the Classic Start menu radio button and click OK to close the window.
3 Right-click on the Windows desktop and select Properties. In the dialog box that appears, click
the Appearance tab and make the following selections:
• In the Windows and buttons field, select Windows Classic style.
• In the Color scheme field, select Windows Standard.
Click Apply.
4 Click Effects, clear the Hide underlined letters.... radio button, and click OK to close the
window.
5 Click the Themes tab and in the Theme field, select Windows Classic. Click Apply.
6 Click the Settings tab and in the Color quality field, select Highest (32 bit) and set the Screen
resolution to 1024x768. If the resolution changes, click Apply to continue and click Yes in the
confirmation window. Otherwise, continue to step 7.
7 Click OK to close the Display Properties window.
8 Click Start, select Settings, and open the Control Panel window.
9 In the upper left corner of the window, click Switch to Classic View. Close the Control Panel
dialog box.
10 Right-click on the Windows Taskbar and select Properties.
11 Clear (uncheck) the Hide inactive icons check box and click OK.
12 Right click the Start button and select Explore.
Result: The Windows Explorer window appears.
13 Click on the View menu bar item and select Icons.
14 Click Tools and select Folder Options.
15 Click the General tab and in the Tasks area, select Use Windows classic folders and click Apply.
5-6 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Configuring TCP/IP
Procedure 5-3 How to Set a Windows Classic Style in Windows XP on the PNM Client PC
(Continued)
16 Click the View tab and click Apply to All Folders. Click Yes in the confirmation window.
17 Scroll down in the Advanced settings area, and check the Show Control Panel in My
Computer check box and click OK to close the window.
18 Close the open folder. Proceed to "Private Network Management Client — Configuring TCP/IP"
on page 5-7.
Private Network Management Client — Configuring TCP/IP

Follow the steps in Procedure 5-4 to configure TCP/IP on the PNM Client PC.
Procedure 5-4 How to Configure TCP/IP on PNM Client
1 Click Start, select Settings, and select Network Connections.

2 Right click on Local Area Connection, and select Properties.
3 Highlight Internet Protocol (TCP/IP) and click the Properties button.
4 Click on the Use the following IP address and Use the following DNS Server address radio
buttons.
5 Enter the client's IP address, subnet mask, default gateway, Preferred DNS Server and the
Alternate DNS Server.
• Static IP address: XXX.XXX.XXX.XXX (Default is 10.1.233.186)
• Subnet mask: 255.255.255.0
• Default gateway: XXX.XXX.XXX.254 (same subnet as the client’s IP address has with
address 254, Default is 10.1.233.254)
• Preferred DNS: XXX.XXX.XXX.XXX (Default is 10.1.233.101)
• Alternate DNS: XXX.XXX.XXX.XXX (Default is 10.0.1.1)
6 Click on the Advanced button to open the Advanced TCP/IP Settings window.
7 Go to the DNS tab and choose the option Append these DNS Suffixes (in order).
8 In the box under this choice, click Add, and type the Zone Domain Name zoneX as the DNS
suffixes (where X is the current zone, default is zone1)
9 Click on Add button to close the TCP/IP Domain Suffix window.
10 Repeat step 8 through step 9 to add the DNS suffix ucs.
The next steps are for configuring System/Zone domain DNS Server support settings.
Follow these steps only if there are System/Zone domain DNS Servers in the system.
If not proceed to step 13.
6802800U59-D March 2007 5-7

Private Network Management Client — Configuring TCP/IP Chapter 5: Private Network Management Client Software Installation and Configuration
Procedure 5-4 How to Configure TCP/IP on PNM Client (Continued)

11 Make sure that the Register this connection's addresses in DNS check box is selected. In the
DNS tab, click the Add.. button associated with the DNS server addresses, in order of use:
field.
Result: The TCP/IP DNS Server window appears.
12 In the TCP/IP DNS Server window, type the IP address of the DNS server in the DNS Server:
field and click the Add button when complete.
You must repeat step 11 through step 12 for each DNS Server in the zone/system as
given in the list below. Use the UP and Down arrows to move order of use to be
the same as listed.
1. Zone Domain Controller (see note below): 10.Zone Octet.233.173
2. Zone Database Server (ZDS): 10.Zone Octet.233.101
3. System Domain Controller (see note below): 10.0.Cluster Octet.28
4. User Configuration Server (UCS): 10.0.Cluster Octet.1
DNS Server should only be added if they are present in the zone/system and must
follow the order in the list above.
13 Click OK to close the Advanced TCP/IP Settings, click OK to close the Internet Protocol
(TCP/IP) Properties, and click Close to save the changes. Close all other open windows.
14 Right-click the Local Area Connection icon and select Properties.
15 Click the Configure button. Click Yes if a confirmation window appears.
16 Click the Advanced tab and select Speed & Duplex.
17 In the Value field, select 10 Mb Full and click OK to close the window.
18 Right-click the Local Area Connection icon again and select Properties.
19 Check the Show icon in notification area when connected box and click OK.
20 Close all open windows.
21 Right click on My Computer, select Properties, click on the Computer Name tab, and click on
the Change button.
22 Change the Workgroup name to ZONEX (where X is the current zone, default is zone1), click
OK, and click OK for the Computer Name Change window.
23 In the You must restart this computer message dialog box, click OK.
24 Click OK to close the System Properties window.
5-8 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Configuring Windows XP Settings
Procedure 5-4 How to Configure TCP/IP on PNM Client (Continued)

25 Click Yes in the System Setting Change dialog box.
Result: The computer will restart.
26 Log in as Administrator.
27 Proceed to "Private Network Management Client — Configuring Windows XP Settings" on
page 5-9.
Private Network Management Client — Configuring Windows XP

Settings
Follow the steps in Procedure 5-5 to configure Windows XP settings on the PNM Client.
Procedure 5-5 How to Configure Windows XP Settings on the PNM Client
1 Click Start, select Settings, and select Control Panel.

2 In the Control Panel, select Add/Remove Programs and click Add/Remove Windows
Components.
3 Clear the check boxes on the following Windows components:
• MSN Explorer
• Outlook Express
• Update Root Certificates
• Windows Messenger
4 Double-click Accessories and Utilities, clear (uncheck) the Games check box, and click OK.
5 Check the Management and Monitoring Tools check box and double click on Networking
Services.
6 Check all available options check boxes except for the Peer to Peer option and click OK.
7 Click Next to continue.
Result: The Windows Components Wizard dialog box appears.
8 On the Windows Components Wizard dialog box, click Finish.
9 Under the Add or Remove Programs window, double-click Change or Remove Programs.
10 Highlight each of the following applications, click the Remove button to uninstall, and follow
the rest of the uninstall instructions.
Depending on the PC, the application list will be different. If any of the following
applications exist on the PC, they must be removed, one at a time.
6802800U59-D March 2007 5-9

Private Network Management Client — Configuring Windows XP Settings Chapter
Procedure 5-5 How to Configure Windows XP Settings on the PNM Client (Continued)
For Java™ 2 Runtime Environment, do not reboot right after uninstallation. Select
No when prompted.
• Adobe Reader
• Broadcom Management Programs
• HP Performance Tuning Framework
• J2SE Runtime Environment or Java 2 Runtime Environment
• Microsoft .NET Framework
• PDF Complete
• WSUserGuide
• Software Setup
11 Close the Add or Remove Programs window.
12 In the Control Panel, open the Sounds and Audio Devices and click the Sounds tab.
13 In the Sound scheme field, select Windows Default.
Result: A dialog box appears and asks if you want to save the old scheme.
14 Click No and click OK to close the Sounds and Audio Devices Properties.
15 Close all remaining open windows.
16 Right click the Internet Explorer icon and select Properties.
17 Click the Connection tab, and click the Setup button.
Result: The New Connection Wizard dialog box appears.
18 On the New Connection Wizard screen, click Next to continue.
19 Click the Connect to the Internet option and click Next to continue.
20 Click the Set up my connection manually option and click Next to continue.
21 Click the Connect using a broadband connection that is always on option and click Next to
continue.
22 Click Finish to close the New Connection Wizard.
24 Under the General tab in the Home page area, click Use Blank and click OK to close the window.
25 Delete the HP Cool Tools icon on the desktop if it appears.
26 Right click the Start menu and select Explore to launch Windows Explorer.
5-10 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Implementing Security Settings
Procedure 5-5 How to Configure Windows XP Settings on the PNM Client (Continued)
27 Go to C:\Documents and Settings\All Users\Start Menu\Programs and
highlight and delete the following folders and files:
• Games
• HP Cool Tools/HP Tools
• Intel® Matrix Storage Manager or Intel® Application Accelerator
• Windows Movie Maker
29 Right-click the Recycle Bin icon, select Empty Recycle Bin, and click Yes to confirm.
30 Right-click the Windows desktop, select Arrange Icons By, and select Auto Arrange.
31 Proceed to "Private Network Management Client — Implementing Security Settings" on page
5-11.
Private Network Management Client — Implementing Security

Settings
Follow Procedure 5-6 to install the PNM Client security template.
Procedure 5-6 How to Install the PNM Client Security Template
1 Insert the Motorola PRNM Suite Client Application CD to the CD drive.

2 Right-click the Start menu button and select Explore.
3 Go to D:\Template\XP_SP2\NSPhB (D: is the CD drive).
4 Double click on the SP2_NSPhB.bat file (DOS icon file).
5 Once the template script is completed, remove the Motorola PRNM Suite Client Application
CD from the CD drive.
6 Restart the computer.
Once you apply the security template, the local administrator account name changes.
Contact the Motorola® System Support Center (SSC) to obtain this new account
name. The change is only for the client computer login. The PRNM application
suite login information remains the same.
7 Proceed to "Private Network Management Client — Turning off Use Simple File Sharing" on
page 5-12.
6802800U59-D March 2007 5-11

Private Network Management Client — Turning off Use Simple File Sharing Chapter
Private Network Management Client — Turning off Use Simple

File Sharing
Follow Procedure 5-7 to turn off simple file sharing.
Procedure 5-7 How to Turn off Use Simple File Sharing on the PNM Client
1 Use the administrator account to log in to the system.

2 Right click the Start menu button and select Explore.
Result: The Folder Options window appears.
4 Select the View tab.
5 Clear the check box next to Use Simple File Sharing (Recommended), and click OK.
6 Close the Windows Explorer window.
7 Proceed to "Private Network Management Client — Disabling NetBIOS" on page 5-12.
Private Network Management Client — Disabling NetBIOS

Follow Procedure 5-8 to disable NetBIOS.
Procedure 5-8 How to Disable NetBIOS on the PNM Client
1 Click Start, select Settings then select Network Connections.

2 Right-click the Local Area Connection and select Properties.
3 In the list of components, select Internet Protocol (TCP/IP), click the Properties button,
and click Advanced.
4 Click the WINS tab, select the Disable NetBIOS over TCP/IP radio button, and click OK
to close the Advanced TCP/IP dialog box.
5 Click OK to close the Internet Protocol (TCP/IP) dialog box.
6 Click Close to close the Local Area Connection Properties dialog box.
7 Close all other open windows.
8 Proceed to "Private Network Management Client — Changing the Windows Logon Warning
Banner and Title" on page 5-13.
5-12 6802800U59-D March 2007

Management Client — Changing the Windows Logon Warning Banner and Title
Private Network Management Client — Changing the Windows

Logon Warning Banner and Title
Perform this change only if the customer wants to modify the Logon Warning
Banner message and title. If not, proceed to "Private Network Management Client
— Installing Printer Driver" on page 5-13.
Follow Procedure 5-9 to change the Windows logon warning banner and title.
Procedure 5-9 How to Change the Windows Logon Warning Banner and the Title on the PNM Client
1 Click Start, select Settings, select Control Panel, double click Administrative Tools, and
double click Local Security Policy.
2 In Local Security Settings dialog box, navigate to Security Settings / Local Policies / Security
Options.
3 In right pane of the Local Security Settings window (the policy column) find a policy name
including text Message text for users attempting to log on. Double click that
policy name.
4 In the Local policy setting window, clear the default text, enter the text that you want to change
to, and click OK to close the Local policy setting window.
5 In right pane of the Local Security Settings window (the policy column) find a policy name
including text Message title for users attempting to log on. Double click that
policy name.
6 In the Local policy setting window, clear the default text, enter the text that you want to change
to, and click OK to close the Local policy setting window.
Result: When the computer restarts the new warning banner and the title will be displayed.
8 Proceed to "Private Network Management Client — Installing Printer Driver" on page 5-13.
Private Network Management Client — Installing Printer Driver

Follow Procedure 5-10 to install the printer driver.
A printer driver installation is required to enable Zone/System Historical Report

application. If you want to use an actual printer to print reports, skip this section,
and proceed to "Private Network Management Client — Installing Actual Printer"
on page 5-14 to install the actual driver for your printer.
6802800U59-D March 2007 5-13

Private Network Management Client — Installing Actual Printer Chapter 5: Private Network Management Client Software Installation and Configuration
Procedure 5-10 How to Install the Printer Driver on the PNM Client
1 Click Start, select Settings, select Printer & Faxes and click Add Printer.
Result: The Add Printer Wizard window appears.
2 In the Add Printer Wizard window, click Next.
3 In the Local or Network Printer window, select Local printer attached to this computer ,
clear (uncheck) the Automatically detect and install my Plug and Play printer check box,
and click Next.
4 In the Select a Printer Port window, select Use the following port as LPT1: (Recommended
Printer Port) and click Next.
5 In the Install Printer Software window under the Manufacturer area, scroll down and select
HP.
6 In the Printers area on the right, choose HP LaserJet 8100 Series PS as a printer. Click Next.
7 In the Name Your Printer window, click Next.
8 If the Printer Sharing window appears, select Do not share the printer as the default and
click Next.
9 In the Print Test Page window, check the No check box and click Next.
10 In the Completing the Add Printer Wizard window, click Finish.
11 Proceed to "Private Network Management Client — Installing Operating System Baseline
Patches" on page 5-15.
Private Network Management Client — Installing Actual Printer

Follow Procedure 5-11 to install actual printer.
Follow this procedure only if an actual printer will be connected to the client. Otherwise, refer
to "Private Network Management Client — Installing Printer Driver" on page 5-13.
Alternatively, you can use the CD that comes with the printer. Insert the CD
and then click Have disk in the Install Printer Software window. Follow the
instructions on the screen to complete the installation.
Procedure 5-11 How to Install Actual Printer on the PNM Client
1 Follow step 1 to step 4 of "Private Network Management Client — Installing Printer Driver" on
page 5-13.
2 In the Install Printer Software window under the Manufacturer area, scroll down to select a
printer manufacturer name (for example, HP).
3 From the Printers area on the right, choose the model of your printer and click Next.
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Master Site Software Installation and Configuration Private Network Management Client — Installing Operating System Baseline Patches
Procedure 5-11 How to Install Actual Printer on the PNM Client (Continued)
4 In the Name Your Printer window, click Next.
5 If the Printer Sharing window appears, select Do not share the printer as the default and
click Next.
6 In the Print Test Page window, check Yes and click Next.
7 In the Completing the Add Printer Wizard window, click Finish.
8 Proceed to "Private Network Management Client — Installing Operating System Baseline
Patches" on page 5-15 if necessary.
Private Network Management Client — Installing Operating

System Baseline Patches
Follow Procedure 5-12 to install operating system baseline patches. Make sure the following processes
have been completed, "Private Network Management Client — Setting Windows Classic Style" on
page 5-6, "Private Network Management Client — Configuring TCP/IP" on page 5-7, and "Private
Network Management Client — Configuring Windows XP Settings" on page 5-9.
Procedure 5-12, "How to Install Operating System Baseline Patches on the

PNM Client," on page 5-15 is optional.
Procedure 5-12 How to Install Operating System Baseline Patches on the PNM Client
1 Insert the OS Patch Baseline CD to the CD drive.

2 From the Windows taskbar, click Start and select Run.
3 Enter the path to start the installation program. For example, D:\install_os_patches.bat
D D:\patch_lists\PNM_Clients_XPSP2.txt (where D is the CD-ROM’s drive
designation) and click OK.
4 When the DOS window appears and asks for the choice, enter 2 to select Windows XP Service
Pack 2 and press Enter to continue.
Result: The System Shutdown Window displays to indicate the computer will reboot soon
automatically, and then the computer will reboot.
6802800U59-D March 2007 5-15

Private Network Management Client — Windows Password Requirements Chapter
Private Network Management Client — Windows Password

Requirements
Windows passwords must be at least 8 characters and meet the following complexity requirements:
• Not contain all or part of the user's account name
• Be at least eight characters in length
• Contain characters from three of the following four categories:
◦ English uppercase characters (A through Z)
◦ English lowercase characters (a through z)
◦ Base 10 digits (0 through 9)
◦ Non-alphanumeric characters, for example, !, $, #, or %

Configuring Exceed 9.0
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
This section describes procedures for installing and configuring Exceed 9.0 software.
Private Network Management Client — Installing Exceed 9.0

Procedure 5-13 gives instructions to install Hummingbird® Exceed® 9.0.
Procedure 5-13 How to Install Exceed 9.0
1 Log in to the NM Client PC using an administrator account.

2 Insert the Hummingbird Exceed 9.0 CD into the CD-ROM drive.
3 Right-click the Start menu button and select Explore to launch Windows Explorer.
4 Navigate to D:\ drive (where D is the CD-ROM's drive designation) and double click on
Setup.exe.
5 Select Install Exceed.
Result: The Installation Type dialog box appears.
6 Select Personal Installation.
Result: The Select Language dialog box appears.
5-16 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Configuring Exceed 9.0
Procedure 5-13 How to Install Exceed 9.0 (Continued)

7 Select the desired language (the default is English) from the drop-down selection box and click
OK.
Result: The Hummingbird Setup Wizard appears.
8 Click Next.
Result: The License Agreement dialog box appears.
9 Select I accept the terms in the License Agreement and click Next.
Result: The Hummingbird Setup dialog box appears.
10 Type the following into the User Name and Organization fields:
• User Name: Administrator
• Organization: Motorola
Click Anyone who uses this computer... and click Next.
11 Click Next to accept the default destination folder.
12 Select the Typical option button and click Next.
13 In the Ready to Install the Program dialog box, click Install. It takes approximately three to
five minutes to complete.
Result: The Hummingbird Setup Wizard Completed dialog box appears.
14 Click Finish to complete the Exceed installation.
Result: The Installer Information dialog box appears.
15 Remove the Hummingbird Exceed 9.0 CD from the CD-ROM drive.
16 Click Yes to reboot the computer.
Result: The computer restarts.
17 Proceed to "Private Network Management Client — Configuring Exceed 9.0" on page 5-17.
Private Network Management Client — Configuring Exceed 9.0

Procedure 5-14 gives the instructions on how to configure Exceed 9.0.
Procedure 5-14 How to Configure Exceed 9.0

2 Right-click on Start and select Explore.
3 Copy the Exceed shortcut from the C:\Documents and Settings\All Users\Start
Menu\Programs\Hummingbird Connectivity V9.0\Exceed folder to the C:\Documents and
Settings\All Users\Start Menu\Programs\Startup folder.
5 Click Start, select Programs, select Hummingbird Connection V9.0, select Exceed, and
click Xconfig.
6 In the Xconfig window, click Font Management.
6802800U59-D March 2007 5-17

Private Network Management Client — Configuring Exceed 9.0 Chapter 5: Private Network Management Client Software Installation and Configuration
Procedure 5-14 How to Configure Exceed 9.0 (Continued)

7 Click the Advanced Settings tab.
8 Under the Default Resolution for scalable fonts select 100.
9 Click the green checkmark icon to Validate and Apply Changes.
10 If a message dialog box appears to Perform server reset now, click Yes.
This is only a software server reset. The computer will not restart.
11 From the Xconfig window, click Display and Video.
12 Click the Common Settings tab and clear the Close Warning on Exit radio button.
13 Ensure that Exit on Server Reset check box is unchecked (by default) and the Enable Server
Reset check box is checked (by default).
14 Click on the green checkmark icon to Validate and Apply Changes.
15 Close the Xconfig window.
16 Click Start, select Programs, select Hummingbird Connection V9.0, select the Exceed
folder, and select Exceed.
17 Close the Exceed toolbar if it appears.
18 Right-click Exceed icon on the Taskbar, select Tools, and select the Hide Main icon.
Result: This puts the Exceed icon in the system tray.
19 Click Start and select Run.
20 Type regedit in the text field and click OK.
Carefully follow the instructions when creating or modifying items in

the Registry Editor window.
21 Navigate to this directory: \HKEY_LOCAL_MACHINE\SOFTWARE\Hummingbird\Con-
nectivity\9.0\Exceed.
22 Create an Xserver Key.
1. Highlight and right-click on the Exceed icon.
2. Select New, select Key, and change the name of the key to Xserver.
3. Press Enter.
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Master Site Software Installation and Configuration Private Network Management Client — Configuring Exceed 9.0
Procedure 5-14 How to Configure Exceed 9.0 (Continued)

23 Create ExtraButtonSupport DWORD.
1. Highlight and right-click the Xserver icon.
2. Select New and select the DWORD Value.
3. Change the name of the New Value to ExtraButtonSupport and press Enter.
4. In the Data column, verify that the ExtraButtonSupport flag is set to 0.
This is the number in parentheses at the end of the number string in the Data column.
24 Create ReverseLookupOnConnect DWORD.
1. Highlight and right-click the Xserver icon.
2. Select New and select DWORD Value.
3. Change the name of the New Value to ReverseLookupOnConnect and press Enter.
4. In the Data column, verify that the ReverseLookupOnConnect flag is set to 0.
This is the number in parentheses at the end of the number string in the Data column.
25 Create DefaultSystemBeep DWORD.
1. Highlight and right-click on the Xserver icon.
2. Select New and select DWORD Value.
3. Change the name of the New Value to DefaultSystemBeep and press Enter.
4. Double click on DefaultSystemBeep.
5. Enter 1 into the value data area and click OK.
26 Close the Registry Editor.
27 Restart the computer.
6802800U59-D March 2007 5-19

Private Network Management Client — Installing and Configuring Symantec pcAnywhere 11.5 Chapter

Configuring Symantec pcAnywhere 11.5
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Private Network Management Client — Installing pcAnywhere 11.5

Procedure 5-15 provides all instructions for installing the pcAnywhere® 11.5 software.
Procedure 5-15 How to Install pcAnywhere 11.5
1 Log into the NM Client PC using an administrator account.

2 Insert the Symantec pcAnywhere 11.5.1 CD into the CD-ROM drive.
3 Right click on the Start button and select Explore to launch Windows Explorer.
4 Explore to D:\ drive (where D is the CD-ROM’s drive designation) and double click on
Setup.exe.
Result: The Symantec® pcAnywhere® installation menu window appears as shown in Figure 5-1.
Figure 5-1 pcAnywhere Installation Menu
5 Click Install Symantec pcAnywhere.
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Master Site Software Installation and Configuration Private Network Management Client — Installing pcAnywhere 11.5
Procedure 5-15 How to Install pcAnywhere 11.5 (Continued)

6 Click Full product installation.
Result: The InstallShield Wizard window appears.
Figure 5-2 Welcome to the Installation for Symantec® pcAnywhere
7 Click Next.
Result: The License Agreement window appears.
8 Select I accept the terms in the license agreement and click Next.
Result: The Customer Information window appears.
9 In the User Name: and Organization: fields type Motorola and click Next.
Result: The Destination Folder window appears.
10 Click Next.
Result: The Custom Setup window appears.
11 Click Next.
Do not select any pcAnywhere® tools.

Result: The Ready to Install the Program window appears.
6802800U59-D March 2007 5-21

Private Network Management Client — Configuring pcAnywhere 11.5 Chapter
Procedure 5-15 How to Install pcAnywhere 11.5 (Continued)

12 Click Install.
Result: The Installing Symantec® pcAnywhere® window appears. It takes approximately
one minute for the installation to finish. When it’s done, the InstallShield Wizard Completed
window appears.
13 Click Finish and remove the Symantec pcAnywhere 11.5.1 CD—ROM from the CD-ROM
drive.
14 Restart the computer and continue to "Private Network Management Client — Configuring
pcAnywhere 11.5".
Private Network Management Client — Configuring pcAnywhere

11.5
When two computers are connected using pcAnywhere®, they function in a client/server relationship.
The host computer, as the server, waits for connections from a remote computer and provides
the requested services. When you configure a host computer, you control who can connect to the
host computer and what level of access the remote user should have.
The remote computer, as the client, connects to the host computer and specifies the actions that
should be carried out. Although the actual work is performed on the host computer, anything that
happens on the host computer screen is also displayed on the remote computer screen. This exchange
between the remote and host computers is called a remote control session.
Configuring pcAnywhere 11.5 — Host Version

Follow Procedure 5-16 to configure the pcAnywhere® Host version.
Some options mentioned in this configuration may already been selected by

default. If this is the case, just verify the settings.
Procedure 5-16 How to Configure pcAnywhere as a Host

2 Double-click the Symantec pcAnywhere icon on the desktop.
3 If the Symantec Product Registration window appears, click Register Later and click Finish.
4 If you open Symantec® pcAnywhere® for the first time, a wizard window might appear. Simply
click Cancel to close the wizard window.
5 In the pcAnywhere Manager window, click Hosts in the left navigation bar.
Result: A list of host names should appear in the right pane.
6 Verify that the current folder name in the top box is:
C:\Document and Settings\All Users\Application Data\Symantec\pcAnywhere\Hosts
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Master Site Software Installation and Configuration Configuring pcAnywhere 11.5 — Host Version
Procedure 5-16 How to Configure pcAnywhere as a Host (Continued)

7 Under the Host list, right-click Network, Cable, DSL item and select Properties.
Result: The Host Properties: Network, Cable, DSL window appears as shown in Figure 5-3.
The Direct item contains the setting that will apply if you are connecting to this host
via a serial, parallel, or USB cable. The Modem item reflects the settings that will be
in effect if you dial up to this computer. The Network, Cable, DSL item contains
settings for using a broadband method like DSL, cable, or LAN.
Figure 5-3 Host Properties: Network, Cable, DSL — Connection Info
8 In the Connection Info tab verify that TCP/IP option is selected.

9 Click the Settings tab.
Result: The Settings tab appears as shown in Figure 5-4.
6802800U59-D March 2007 5-23

Configuring pcAnywhere 11.5 — Host Version Chapter 5: Private Network Management Client Software Installation and Configuration
Figure 5-4 Host Properties: Network, Cable, DSL — Settings
10 In the Settings tab make the following selections:

Under Host Startup:
• Check the Launch with Windows check box.
• Check the Run Minimized check box.
• Run as a service check box is selected automatically and grayed out.
Under After an abnormal end of session:
• Select 0 in the Wait 0 minutes for current user to reconnect, then… scrolling menu.
• Select the Wait for anyone radio button.
• Check the and secure by check box.
• Select the Lock Computer radio button.
Under After a normal end of session:
• Select the Wait for anyone radio button.
• Check the and secure by checkbox.
• Select the Lock Computer radio button.
5-24 6802800U59-D March 2007


11 Click the Callers tab.
Result: The Callers tab appears as shown in Figure 5-5.
Figure 5-5 Host Properties: Network, Cable, DSL — Callers
12 Right click on the Caller List window pane and select New and then Item.
Result: The Caller Properties: New Caller window appears as shown in Figure 5-6.
6802800U59-D March 2007 5-25

Figure 5-6 Caller Properties: New Caller — Identification
13 In the Identification tab type the following information:

Login Name: MotopcA
Password: <password>
Password: <password>
See the "Private Network Management Client — Windows Password Requirements"

on page 5-16 section for password requirements.
14 In the Caller Properties: New Caller window select the Privileges tab.
Result: The Privileges tab appears as shown in Figure 5-7.
5-26 6802800U59-D March 2007

Figure 5-7 Caller Properties: New Caller — Privileges
15 In the Privileges tab, make the following selections:

• Select the Specify individual caller rights radio button.
• Select the Allow caller to blank screen check box.
• Select the Allow caller to restart host check box.
• Select the Allow caller to upload files check box.
• Select the Allow caller to download files check box.
• Make sure the Allow Caller to cancel host check box is NOT checked.
• Make sure the Limit time allowed per session: checkbox is NOT checked
• Select the Caller subject to inactivity timeout check box.
16 In the Caller Properties: New Caller window select the Protect Item tab.
Result: The Protect Item tab appears as shown in Figure 5-8.
6802800U59-D March 2007 5-27

Figure 5-8 Caller Properties: New Caller — Protect Item
17 In the Protect Item tab, do the following:

• Enter and confirm your <password>.
• Check the Required to view properties check box.
The Required to modify properties check box will be automatically selected and
grayed out once theRequired to view properties check box is checked.
18 Click OK button to add the user.
Result: The Caller Properties: New Caller window disappears and a new user is added to the
Caller list.
19 In the Host Properties: Network, Cable, DSL window, click the Security Options tab.
Result: The Security Options tab appears as shown in Figure 5-9.
5-28 6802800U59-D March 2007

Figure 5-9 Host Properties: Network, Cable, DSL — Security Options
20 In the Security Options tab, make the following selections:

• Under Connection options, verify nothing is selected.
• Check the Make passwords case sensitive check box.
• Check the Limit login attempts per call check box and set the Maximum: limit to 3.
• Check the Limit time to complete login check box and set the Timeout: to 3 minutes.
• In the Keyboard/mouse active during session: pull-down menu, select Host and Remote.
• Check the Disconnect if inactive check box and set the Timeout: to 60 minutes.
21 Click the Encryption tab.
Result: The Encryption tab appears as shown in Figure 5-10.
6802800U59-D March 2007 5-29

Figure 5-10 Host Properties: Network, Cable, DSL — Encryption
22 Verify the Level: pull-down menu in the Settings area in the is selected to None.
23 Click the Conference tab.
Result: The Conference tab appears as shown in Figure 5-11.
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Figure 5-11 Host Properties: Network, Cable, DSL — Conference
24 In the Conference Information area, make sure Enable conferencing checkbox is not selected.
This allows for only one connection to the host at a time.
25 Click the Protect Item tab.
Result: The Protect Item tab appears as shown in Figure 5-12.
6802800U59-D March 2007 5-31

Figure 5-12 Host Properties: Network, Cable, DSL — Protect Item

The Required to modify properties check box will be automatically selected

and grayed out once the Required to view properties check box is checked.
27 Click Apply and OK to close the Host Properties: Network, Cable, DSL window.
28 Proceed to "Configuring pcAnywhere 11.5 — Event Logging to the Local Computer" on page
5-33.
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Master Site Software Installation and Configuration Configuring pcAnywhere 11.5 — Event Logging to the Local Computer
Configuring pcAnywhere 11.5 — Event Logging to the Local Computer

Follow Procedure 5-17 to enable event logging to the local computer.
Procedure 5-17 How to Enable Event Logging to the Local Computer
1 In the Symantec pcAnywhere menu bar, click on Edit and select Preferences.
Result: The pcAnywhere® Options window appears as shown in Figure 5-13.
Figure 5-13 pcAnywhere Options
2 In the pcAnywhere Options window, select the Event Logging tab. To find this tab, click the
right arrow to scroll through the tabs.
Result: The Event Logging tab appears as shown in Figure 5-14.
6802800U59-D March 2007 5-33

Configuring pcAnywhere 11.5 — Event Logging to the Local Computer Chapter
Procedure 5-17 How to Enable Event Logging to the Local Computer (Continued)
Figure 5-14 pcAnywhere Options — Event Logging
3 Select the Enable NT event logging and the Record in local NT event log check boxes.
The Record in NT local event log check box is automatically selected after the Enable
NT event logging check box is selected.
4 Click the Select Events… button.
Result: The Select Events to log dialog box appears as shown in Figure 5-15.
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Master Site Software Installation and Configuration Configuring pcAnywhere 11.5 — Remote Configuration
Procedure 5-17 How to Enable Event Logging to the Local Computer (Continued)
Figure 5-15 Select Events to Log
5 In the Select Events to Log window, click the Select All button to select all events.
Logging some types of file access events, tracking of executable files launched on the
host computer for example can degrade system performance.
6 Click OK to close the Select Events to Log window.
7 Click Apply and OK to close the pcAnywhere Options window.
Configuring pcAnywhere 11.5 — Remote Configuration

Follow Procedure 5-18 to configure pcAnywhere® for remote configuration.
Procedure 5-18 How to Configure pcAnywhere for Remote Configuration
2 Double-click the Symantec pcAnywhere icon on the desktop.
3 In the pcAnywhere Manager window, click Remotes in the left navigation bar.
Result: A list of remote names should appear in the right pane.
4 Under the Remotes list, right-click Network, Cable, DSL item and select Copy.
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Configuring pcAnywhere 11.5 — Remote Configuration Chapter 5: Private Network Management Client Software Installation and Configuration
Procedure 5-18 How to Configure pcAnywhere for Remote Configuration (Continued)

5 Under the Remotes list, right-click on the pane and select Paste.
6 Change the name of Network, Cable, DSL (2) to the host name of the target pcAnywhere
host (i.e. Client1).
7 Right-click the host name of the target pcAnywhere host (i.e. Client1) you just modified, and
select Properties.
Result: The Remote Properties: Client1 — Connection Info window appears.
8 In the Connection Info tab make the following selections:
• Under Device List select TCP/IP checkbox.
• Under Start Mode select Remote Control radio button.
• Under Bandwidth Optimization select Auto Detect Bandwidth radio button.
9 In the Remote Properties: Client1 window click Settings tab.
10 In the Settings tab make the following selections:
• Select Network Host PC to control or IP address and enter the IP address of the target
pcAnywhere host.
• Leave Automatically login to host upon connection unchecked.
11 In the Remote Properties: Client1 window click Automated Tasks tab.
12 In the Automatic Tasks tab verify that nothing is selected.
13 In the Remote Properties: Client1 window click Encryption tab.
14 In the Encryption tab select <None> for the Encryption Level under Settings.
15 In the Remote Properties: Client1 window click Project Item tab.
The Required to modify properties check box will be automatically selected

and grayed out once the Required to view properties check box is checked.
17 Click OK button to close the Remote Properties window.
18 Repeat step 4 through step 17 to create additional remotes.
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Management Client — Creating and Configuring a ServiceUser Account Profile
Private Network Management Client — Creating and

Configuring a ServiceUser Account Profile
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The following procedures are required for the ServiceUser account or any other newly
created accounts in order to run PNM applications properly. The ServiceUser account will
be used as the default Windows account for daily operation of PNM Applications. To
create other new accounts to operate PNM applications, see "Private Network Management
Client — Managing Windows User Accounts" on page 5-41.
Private Network Management Client — Creating the Service User

Account
Follow Procedure 5-19 to create the ServiceUser account.
Procedure 5-19 How to Create a ServiceUser Account on the PNM Client

2 Click Start, select Settings, and open Control Panel.
3 Double click the User Accounts button.
4 Click the Create a new account button.
5 Type ServiceUser for the new account and click Next.
6 In account type, select Computer Administrator and click the Create Account button.
Result: Once the account is created, the window will return to User Accounts window and the
ServiceUser icon appears.
7 In the User Accounts window, click on the ServiceUser icon.
8 Click the Change the password button.
9 Type and confirm the password. See the "Private Network Management Client — Windows
Password Requirements" on page 5-16.
10 Click the Change Password button.
12 Proceed to "Private Network Management Client — Setting Windows Classic Style for
ServiceUser Account" on page 5-38.
6802800U59-D March 2007 5-37

Private Network Management Client — Setting Windows Classic Style for ServiceUser Account Chapter
Private Network Management Client — Setting Windows Classic

Style for ServiceUser Account
Follow Procedure 5-20 to set a Windows 2000 look and feel in your Windows XP ServiceUser account.
Procedure 5-20 How to Set a Windows Classic Style on the PNM Client PC – ServiceUser Account
1 Logon as ServiceUser.
2 Right-click Start and select Properties.
3 Select the Classic Start menu radio button and click OK to close the window.
4 Right-click on the Windows desktop and select Properties.
5 Click on the Appearance tab in the window that appears.
6 In the Windows and buttons field, select Windows Classic style.
7 In the Color scheme field select Windows Standard and click Apply.
8 Click Effects and clear the Hide underlined letters.... check box and click OK to close the
window.
9 Click the Themes tab and in the Theme field, select Windows Classic and click Apply.
10 Click the Settings tab and in the Color quality field select Highest (32 bit) and set the Screen
Resolution to 1024x768.
11 If the resolution changes, click Apply to continue and click Yes in the confirmation window.
Otherwise, proceed to step 12.
12 Click OK to close the Display Properties dialog box.
13 Click Start, select Settings, and double-click the Control Panel icon.
14 In the upper left corner of the window, click Switch to Classic View.
15 In the Control Panel, open the Sounds and Audio Devices and click the Sounds tab.
16 Select Windows Default in the Sound scheme field.
Result: A dialog box appears and asks if you want to save the old scheme.
17 Click No and click OK to close the Sounds and Audio Devices properties dialog box.
18 Close the Control Panel dialog box.
19 Right-click on the Windows Taskbar and select Properties.
20 Clear (uncheck) the Hide inactive icons check box and click OK.
21 Right click the Start button and select Explore to launch Windows Explorer.
22 Click on View, select Icons.
24 Click the General tab and in the Tasks area, select Use Windows classic folders and click Apply.
25 Click the View tab, click Apply to All Folders, and click Yes in the confirmation window.
26 Scroll down in the Advanced settings area, check the Show Control Panel in My Computer
check box, and click OK to close the window.
27 Close any open folders.
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Master Site Software Installation and Configuration Private Network Management Client — Turning on Active X Control for ServiceUser Account
Procedure 5-20 How to Set a Windows Classic Style on the PNM Client PC – ServiceUser
Account (Continued)
29 Click the Connection tab and click Setup.
30 In the New Connection Wizard screen, click Next to continue.
31 Click Connect to the Internet and click Next to continue.
32 Click Set up my connection manually and click Next to continue.
33 Click Connect using a broadband connection that is always on, click Next to continue.
34 Click Finish to exit the New Connection Wizard.
35 On the Windows desktop, right-click the Internet Explorer icon and select Properties.
36 In the General tab, click the Use Blank in the Home page area and click OK to close the
dialog box.
37 Right-click the Windows desktop, select Arrange Icons By, and select Auto Arrange.
38 Proceed to "Private Network Management Client — Turning on Active X Control for
Private Network Management Client — Turning on Active X

Control for ServiceUser Account
Follow Procedure 5-21 to turn on ActiveX control.
Procedure 5-21 How to Turn on Active X Control on the PNM Client
1 On the Windows desktop, right-click on the Internet Explorer icon and select Properties.
2 In the Internet Options window, go to the Advanced tab.
3 Scroll down to the Security section of the list and check the Allow active content to run in
files on My Computer check box.
4 Click on OK and close Internet Explorer.
5 Proceed to "Private Network Management Client — Turning off Use Simple File Sharing for
6802800U59-D March 2007 5-39

Private Network Management Client — Turning off Use Simple File Sharing for ServiceUser Account Chapter
Private Network Management Client — Turning off Use Simple

File Sharing for ServiceUser Account
Follow Procedure 5-22 to turn off Use Simple File Sharing on the ServiceUser account.
Procedure 5-22 How to Turn off Use Simple File Sharing on the PNM Client — ServiceUser Account
1 Right click the Start button on the desktop and select Explore.
2 Select Tools, select Folder Options, and click the View tab.
3 Clear (uncheck) the check box next to Use Simple File Sharing (Recommended) and click OK.
4 Close the Windows Explorer window.
5 Proceed to "Private Network Management Client — Configuring Exceed 9.0 for ServiceUser
Account" on page 5-40.
Private Network Management Client — Configuring Exceed 9.0

for ServiceUser Account
Follow Procedure 5-23 to configure Exceed 9.0 on the ServiceUser account.
Procedure 5-23 How to Configure Exceed 9.0 on the PNM Client — ServiceUser Account
1 In the Exceed Toolbar, click the third icon from the left to open the Configuration window.
2 On the Xconfig window click Font Management.
3 Click the Advanced Settings tab, click Default Resolution for scalable fonts, and select 100.
4 Click on the green checkmark icon to Validate and Apply Changes.
5 Click on Yes if asked to perform server reset now.
This is only a software server reset. The computer will not restart.
6 In the Xconfig window, click Display and Video.
7 Click the Common Settings tab, and clear the Close Warning on Exit radio button.
8 Ensure that Exit on Server Reset is clear (by default), the Enable Server Reset is checked (by
default), and click on the green checkmark icon to Validate and Apply Changes.
9 Close the Xconfig window and close the Exceed Toolbar.
10 On the taskbar, right-click Exceed icon, select Tools, and select Hide Main icon.
Result: This will put the Exceed icon in the system tray.
11 Restart computer.
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Master Site Software Installation and Configuration Private Network Management Client — Managing Windows User Accounts
Private Network Management Client — Managing Windows

User Accounts
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
The ServiceUser account is the default account created for daily operation of PNM applications. It is advised
that customers create their own Windows User Account for daily operation of PNM applications.
Private Network Management Client — Creating a New Windows

User Account
Follow Procedure 5-24 to create a new Windows user account.
Procedure 5-24 How to Create a New Windows User Account

3 Double click on User Accounts.
4 Click Create a new account.
5 Type a name for the new account and click on Next.
6 In account type, select Computer Administrator.
7 Click on Create Account.
Result: Once account is created, the window returns to User Accounts Window.
8 Proceed to "Private Network Management Client — Creating a Password for a New Windows
User Account" on page 5-41.
Private Network Management Client — Creating a Password for

a New Windows User Account
Follow Procedure 5-25 to create a password for the new Windows account.
In some cases, Windows XP will show Change Password for creating new passwords.
Click on either Change Password or Create Password option to continue.
6802800U59-D March 2007 5-41

Private Network Management Client — Configuring the New Windows Account Chapter
Procedure 5-25 How to Create a Password for a new Windows User Account
1 In the User Accounts window, click on the new user account icon.
2 Click on the Change the password/Create Password button.
3 Enter and confirm the desired password and click the Change Password/Create Password
button.
5 Proceed to "Private Network Management Client — Configuring the New Windows Account" on
page 5-42.
Private Network Management Client — Configuring the New

Windows Account
Follow Procedure 5-26 to configure the new Windows account.
The following steps are required for every newly-created account to operate PNM applications.
Login as the newly created account and verify the steps below to ensure proper account
configuration. Most of the following steps should already be set to the desired configuration.
Procedure 5-26 How to Configure the new Windows Account
1 Set a Windows 2000 look and feel in Windows XP. Follow the procedures outlined in "Private
Network Management Client — Setting Windows Classic Style for ServiceUser Account" on
page 5-38.
2 Turn on Active X Control. Follow the procedures outlined in "Private Network Management
Client — Turning on Active X Control for ServiceUser Account" on page 5-39.
3 Turn off Use Simple File Sharing. Follow the procedures outlined in "Private Network
Management Client — Turning off Use Simple File Sharing for ServiceUser Account" on page
5-40.
4 Configure Exceed 9.0. Follow the procedures outlined in "Private Network Management Client
— Configuring Exceed 9.0 for ServiceUser Account" on page 5-40. If the Exceed tool bar does
not appear, replace step 1 of Procedure 5-23 with the following:
1. Click Start, select Programs, select Hummingbird Connection V9.0, select Exceed.
2. Click Xconfig.
3. Proceed to step 2 of Procedure 5-23.
5 Proceed to "Private Network Management Client — Changing Existing User Account Password"
on page 5-43.
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Master Site Software Installation and Configuration Private Network Management Client — Changing Existing User Account Password
Private Network Management Client — Changing Existing User

Account Password
Follow Procedure 5-27 to change existing user account passwords.
Procedure 5-27 How to Change Existing User Account Password

3 Double click on User Accounts.
4 In the User Accounts window, select the user account icon you want to modify and click
Change the password.
5 Enter and confirm the desired password and click the Change Password button.
Private Network Management Client — Windows XP

Activation
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Refer to Microsoft® documentations on how to activate the newly installed Windows XP operating
system. The activation by phone option is preferred so that no other additional changes to the system
will be required. This must be done within 30 days after the Windows XP is installed. Failure to do so
may lock up the operating system and the entire procedure may have to be repeated.
Private Network Management Client — Installing the

PRNM and STM Suite of Applications
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You must perform "Private Network Management Client — Implementing Security Settings" on page
5-11 to any newly purchased PNM Client workstation, before you continue with the PNM Application
Installation. If this task has been completed, you can proceed to "Private Network Management
Client — Installing the PRNM Suite of Applications" on page 5-44.
6802800U59-D March 2007 5-43

Private Network Management Client — Installing the PRNM Suite of Applications Chapter
Private Network Management Client — Installing the PRNM Suite

of Applications
Follow Procedure 5-28 to install the Motorola® PRNM Suite Client Application CD on a client computer.
Windows Autorun feature is disabled for Network Security Phase B.

Procedure 5-28 How to Install the PRNM Suite of Applications on the PNM Client

2 Insert the Motorola PRNM Suite Client Application CD to the CD—ROM drive.
3 Right-click on Start and select Explore.
4 Go to D:\ (where D: is the CD—ROM drive letter) and double click on Setup.exe (blue/gray
boat icon) to start installation.
Result: The Welcome dialog box appears.
5 In the Motorola Private Radio Network Management Suite Setup dialog box, click Next.
6 In the License Agreement dialog box, click Yes.
Result: The Choose Destination Location dialog box appears.
7 In the Choose Destination Location dialog box, click Next to accept the default settings.
Result: The Choose Java™Soft Location dialog box appears.
8 Type the IP address of the Zone Database Server (ZDS) and click Next.
Ask your network administrator for the appropriate IP address.

Result: The Choose InterBase Client Location dialog box appears.
9 Click Next to accept the default settings.
Result: The installation process proceeds automatically and when finished, a dialog box appears
stating InstallShield Wizard Complete.
10 From the dialog box, select Yes, I want to restart my computer now and click Finish.
Result: The NM client computer will reboot.
12 Remove the Motorola PRNM Suite Client Application CD from the CD-ROM drive.
13 Proceed to "Private Network Management Client — Installing the STM Suite of Applications"
on page 5-45.
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Master Site Software Installation and Configuration Private Network Management Client — Installing the STM Suite of Applications
Private Network Management Client — Installing the STM Suite

of Applications
Follow Procedure 5-29 to install the Motorola® STM Client Application on the PNM Client.
Procedure 5-29 How to Install the STM Suite of Applications on the PNM Client
1 Insert the Motorola STM Client Application CD to the CD—ROM drive.

2 Right click on Start, and select Explore.
3 Go to D:\cd_media\ (where D: is the CD drive) and double click on Setup.exe (blue-gray
boat icon) to start installation.
Result: The Welcome dialog box appears.
4 Click Next.
5 Click Yes.
Result: The Choose Destination Location dialog box appears.
6 Click Next to accept the default settings in the Choose Destination Location dialog box.
Result: The Setup Type dialog box appears.
7 Select the STM Client check box in the Setup Type and click Next.
Result: The installation continues. Once it is completed, an InstallShield Wizard Complete
dialog box appears.
8 From the dialog box, select Yes, I want to restart my computer now and click Finish.
Result: The client computer reboots.
10 Remove the Motorola STM Client Application CD from the CD-ROM drive.
11 Proceed to "Private Network Management Client — Configuring Java Plug-in" on page 5-46.
6802800U59-D March 2007 5-45

Private Network Management Client — Configuring Java Plug-in Chapter 5: Private Network Management Client Software Installation and Configuration
Private Network Management Client — Configuring Java Plug-in

Follow Procedure 5-30 to verify that there are two Java™ Run Environments (JRE)s on the client machine.
Procedure 5-30 How to Configure the Java Plug-In on the PNM Client
1 Verify there are two JREs on the client machine.

1. Click Start, select Settings, and open Control Panel.
2. In the Control Panel you will see Java Plug-in 1.3.xx.xx and Java Plug-in.
3. Open Java Plug-in and click on About to verify Java™ Plug-in is running version 1.4.x.
2 Disable Java Plug-in Enable Caching.
1. Click the Cache tab and clear (uncheck) the Enable Caching check box.
2. Click Apply.
3. Close all open windows.

Configuring Unicode Font Support
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In order to install Unicode font support, you have to make a few configuration changes to the
system and install a Unicode font specific to your requirements.
Procedure 5-31 How to Set Up the Easy Soft ODBC driver for Unicode
1 Put the CD labeled [NAME HEREXXX] in the CD drive.

2 Open Windows Explorer and navigate to the CD drive. Run the file called
odbc-interbase-4_0_6-windows-x86.exe
Result: The driver is installed
3 Go to Start --> Programs --> EasySoft --> Licensing and select License Manager
4 Fill out the fields ”Name”, “Email Address”, and “Company” as appropriate
5 Click the Request License button
6 Choose the "Non-expiring License" option and click Next.
7 Type your licence ID in the Authorization Code field (provided by EasySoft) and click Next.
8 Click the View Request button and write down the number in the "Number" field.
9 Go to a computer connected to the internet and go to the following website:
http://www.easysoft.com/support/index.html
5-46 6802800U59-D March 2007

Master Site Software Installation and Configuration Private Network Management Client — Installing and Configuring Unicode Font Support
Procedure 5-31 How to Set Up the Easy Soft ODBC driver for Unicode (Continued)
10 Register your company on this page, then click on the "Full License Request" link.
11 Type the number from step 8 into the "Machine Number" field, and type your licence ID in the
Authorization Code field (provided by EasySoft).
12 Click "Submit" and follow the instructions.
Result: You will receive an email with a license code from EasySoft
13 Go back to the License Manager on the NM Client. Click on the Enter License button and
type in the license you have received in an email from EasySoft then click Finish.
14 Run the registry file “odbc_change.reg” from the CD.
Procedure 5-32 How to Configure the NM Client Operating System for Unicode Support
1 Go to Start->control panel->Regional and language options
2 On the Languages tab click Details
3 Go to the Advanced tab
4 Check Extend support of advanced text services to all programs and click Ok.
Procedure 5-33 How to Install a Unicode Font

1 Copy the Unicode font (e.g. “Arial Unicode MS”) to the C:\Windows\Fonts directory
2 Open a command prompt (CMD) window and type: cd %MOTOROLA%\Network
Mgmt\utf_fix\ followed by Enter.
3 Type utf_fix.bat “font name” replacing “font name” with the name of the Unicode
font installed in step 1 (including the double quotes) and press Enter. Example utf_fix.bat
“Arial Unicode MS”
Result: When the font has been installed, the message
Operation completed successfully
is displayed.
6802800U59-D March 2007 5-47

Private Network Management Client — Installing and Configuring Unicode Font Support Chapter
5-48 6802800U59-D March 2007

Chapter
6
Routers Software Configuration
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Master Site Routers

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Various routers installed at a master site provide routing control of audio, data, and network management
traffic used by the system. The following routers are found at a Master Site Installation
• Core Routers
• Border Routers
• Peripheral Network Router
• Exit Routers
• Gateway Routers
The configuration for these routers is done at the factory. No additional configuration is required.
One exception is the Border Router which will require additional customer specific
configuration e.g. Network Address Translation (NAT).
Do not tamper with factory configuration settings for these devices. This
includes software configuration, firmware release, password, and physical
connections. Motorola® has configured and connected these devices to meet
very specific performance requirements. Tampering with these devices may
result in unpredictable system performance or catastrophic failure.
6802800U59-D March 2007 6-1

Master Site Routers Chapter 6: Routers Software Configuration
6-2 6802800U59-D March 2007

Chapter
7
SyncServer S200 GPS Network Time Server
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The SyncServer Network Time Server offers the following protocols for synchro-
nizing equipment over a network:
• NTP
• SNTP
• Time (TCP and UDP versions)
• Daytime (TCP and UDP versions)
These protocols are capable of synchronizing computers, servers, and networking equipment on an
enterprise-scale network to within milliseconds of official UTC time. This degree of synchronization
is desirable for precise time-stamping of events and data correlation.
The configuration involves programming the Host, Gateway, and Netmask addresses for the LAN 1 Ethernet
port only (LAN 2 and LAN 3 are not used). Note that it is not necessary for the GPS antenna to be connected
to the S200 unit in order to program the LAN 1 port. So, this programming can be done at the desk or
at the staging. To successfully configure the server perform the following procedures:
• "SyncServer — Configuring the LAN 1 Network Port"
• "Installing SymmTime (V2.6.1)"
• "Testing NTP Operation"
6802800U59-D March 2007 7-1

SyncServer — Configuring the LAN 1 Network Port Chapter 7: SyncServer S200 GPS Network Time Server Software Installation and Configuration
SyncServer — Configuring the LAN 1 Network Port

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Before you start with configuring the SyncServer, ensure that you have connected the server to the
LAN network and power outlet. See Master Site Hardware Installation manual for details.
Configuring LAN 1 from the front panel erases all network settings for LAN 1,
LAN 2, and LAN 3. This approach is recommended for first time configurations
and when moving the SyncServer to a new network.
Procedure 7-1 How to Configure the LAN 1 Network Port
1 Press the Menu button on the front panel.

2 Select 1) LAN 1 Config. by pressing 1.
3 Select 1) IPv4 and set the addresses manually where:
1. IP Address (for example 10.Z.233.88, where Z is the zone octet)
2. Mask address (for example 255.255.255.0)
3. Gateway address (for example 10.Z.233.254, where Z is the zone octet)
Refer to the System IP plan for appropriate IP addresses. All address octets less
than three digits must include leading zeros (for example 010.001.233.088 for the
IP Address).
4 Verify new LAN 1 settings by pressing the STATUS button three times to get the LAN 1
STATUS screen.
7-2 6802800U59-D March 2007

Master Site Software Installation and Configuration Installing SymmTime (V2.6.1)
Installing SymmTime (V2.6.1)

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Use Procedure 7-2 to install SymmTime on laptop. SymmTime is used to verify

that the NTS can respond to NTP requests.
Procedure 7-2 How to Install SymmTime (V2.6.1)
1 Insert the SymmTime v2.6.1 CD-ROM into your computer’s CD-ROM drive.
Result: The InstallShield Wizard dialog box appears as shown in Figure 7-1.
Figure 7-1 InstallShield Wizard
2 Click Next.
Result: The InstallShield Wizard License Agreement dialog box appears as shown in Figure 7-2.
6802800U59-D March 2007 7-3

Installing SymmTime (V2.6.1) Chapter 7: SyncServer S200 GPS Network Time Server Software Installation and Configuration
Procedure 7-2 How to Install SymmTime (V2.6.1) (Continued)
Figure 7-2 License Agreement
3 Review the license agreement and click Next.

Result: The Choose Destination Location dialog box appears as shown in Figure 7-3.
Figure 7-3 Choose Destination Location
7-4 6802800U59-D March 2007

Master Site Software Installation and Configuration Installing SymmTime (V2.6.1)

4 Accept the default destination by clicking Next.
Result: The InstallShield Wizard Choose Shortcut Locations dialog box appears as shown in
Figure 7-4.
Figure 7-4 Choose Shortcuts Locations
5 Ensure that all check boxes are selected and click Next.
Result: The InstallShield Wizard Select Program Folder dialog box appears as shown in
Figure 7-5.
6802800U59-D March 2007 7-5

Installing SymmTime (V2.6.1) Chapter 7: SyncServer S200 GPS Network Time Server Software Installation and Configuration
Figure 7-5 Select Program Folder
6 Click Next.
Result: The InstallShield Wizard Complete dialog box appears as shown in Figure 7-6.
Figure 7-6 InstallShield Wizard Complete
7 If you want to launch the SymmTime software now, leave the checkmark selected, otherwise
uncheck it and click Finish to complete the installation.
7-6 6802800U59-D March 2007

Master Site Software Installation and Configuration Testing NTP Operation
Testing NTP Operation

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Use Procedure 7-3 to verify that the NTS can respond to NTP requests.
Procedure 7-3 How to Test NTP Operation
1 Log into a PC/laptop with the SymmTime application installed.

2 Right click the upper left corner of the SymmTime application dashboard (Figure 7-7) and
select Sync Servers….
Figure 7-7 SymmTime Application Dashboard Sync Server
3 Click Add Server button.

Result: The Sync Servers dialog box appears as shown in Figure 7-8.
Figure 7-8 New Server Entry
4 Type the LAN 1 port’s IP address as the primary NTP source in the Enter Server URL: field.
6802800U59-D March 2007 7-7

Testing NTP Operation Chapter 7: SyncServer S200 GPS Network Time Server Software Installation and Configuration
Procedure 7-3 How to Test NTP Operation (Continued)

5 Type the server’s geographical location in the Enter Server Location: field and click OK.
6 Click OK in the Sync Servers dialog box.
7 Right click the upper left corner of the SymmTime application dashboard and select Sync
Status….
8 Select the Sync Now option and verify that SymmTime has synchronized to the LAN 1 IP address.
If necessary, right-click SymmTime and select Help for assistance.
7-8 6802800U59-D March 2007

Chapter
8
MultiTech MT5634ZBA Modem
Configuration
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Modem — Overview
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The MultiTech MT5634ZBA modem (Figure 8-1) is supported for the terminal server.
Figure 8-1 MultiTech MT5634ZBA Modem
Follow Process 8-1 to successfully configure the modem.

Process 8-1 Configuring the MultiTech MT5634ZBA Device
1 Prepare the modem to be configured. See "Modem — Preparing to Configure" on page 8-2.
2 Configure the modem. See "Modem — Configuring the Modem" on page 8-6.
6802800U59-D March 2007 8-1

Modem — Preparing to Configure Chapter 8: MultiTech MT5634ZBA Modem Configuration
Modem — Preparing to Configure

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
This section describes all actions that are needed to pre-configure the modem.
Modem — Obtaining the OK Response

Procedure 8-1 How to Obtain the OK Response
1 Connect the 25-pin serial port at the back of the modem to the computer’s 9-pin connector
using the serial cable supplied with modem.
The MT5634ZBA modem is supplied with appropriate country specific power supply
and a 9-pin to 25-pin serial cable.
2 Start the ProComm or Hyper Terminal emulator in the computer with the following settings:
Data rate: 9600
Data bits: 8
Stop bits: 1
Flow Control: Xon/Xoff
3 Connect the power cord to the “power” jack at the back of the modem using the power supply
provided with the modem.
4 Turn ON the power switch (located on the side of the modem).
5 Check the LED display “56” and “TR” are ON.
6 From terminal emulator, type AT%DC0&W command to enable AT command mode on modem.
Apply above mentioned AT%DC0&W command within 10 seconds after applying

the power.
Result: An OK response appears.
7 Type AT and press Enter.
Result: An OK response appears.
8 Proceed to "Modem — Verifying the Country Code" on page 8-3.
8-2 6802800U59-D March 2007

Master Site Software Installation and Configuration Modem — Verifying the Country Code
Modem — Verifying the Country Code

Procedure 8-2 How to Verify the Country Code
1 From terminal emulator, type ATi9 command and press Enter.

Result: The following message is displayed (depending on the Country/Region type):
52
($MTS00C1\\MODEM\TIA0602,TIA0578\MultiTech Systems MT5634ZBA-V92A9)
OK
The number 52 represents the country/region where the modem is approved to be

used.
2 To verify this, go to the following MultiTech web site and follow the instructions to find the
country number response: http://www.multitech.com/PRODUCTS/Info/approvals/.
3 On the MultiTech web site click on global modems and select the modem model
(MT5634ZBA-Global) and the country and click display.
Result: A display with country response number appears as shown in Figure 8-2.
Figure 8-2 Country Response Number
4 Verify that the number matches the one generated by the modem when sending an AT command
ATi9 in step 1.
5 Proceed to "Modem — Verifying Version of the Firmware".
6802800U59-D March 2007 8-3

Modem — Verifying Version of the Firmware Chapter 8: MultiTech MT5634ZBA Modem Configuration
Modem — Verifying Version of the Firmware

Procedure 8-3 How to Verify Version of the Modem’s Firmware
1 From terminal emulator, type ATi and press Enter.

Result: The following message is displayed:
LT V.92 1.0 MT5634ZBA-V92 Serial Data/Fax Modem Version 1.32b
OK
The number “1.32b” indicates the version of the firmware.

2 Proceed to "Modem — Setting and Verifying the Factory Default Configuration".
Modem — Setting and Verifying the Factory Default Configuration

Procedure 8-4 How to Set and Verify Factory Settings
1 From terminal emulator type the AT&F command.

Result: The factory default configuration is established.
2 From the terminal emulator type the AT&V command.
Result: The configuration of the modem is displayed as shown in Table 8-1.
Table 8-1 Factory Default Settings of the MT5634ZBA Modem
Option Selection AT Cmd

Comm Standard CCITT B
CommandCharEcho Enabled E
Speaker Volume Medium L
Speaker Control OnUntilCarrier M
Handshake Speed Fall Back Ena N
Result Codes Enabled Q
Dialer Type Tone T/P
ResultCode Form Text V
ExtendResultCode Enabled X
DialTone Detect Enabled X
BusyTone Detect Enabled X
CDC Action Standard RS232 &C
DTR Action Standard RS232 &D
V22b Guard Tone Disabled &G
8-4 6802800U59-D March 2007

Master Site Software Installation and Configuration Modem — Setting and Verifying the Factory Default Configuration
Procedure 8-4 How to Set and Verify Factory Settings (Continued)
Flow Control Hardware &K

DSR Control DSR High &S
Break Control \K5 \K
Error Control Mode V42,MNP,Buffer \N
Data Compression V44 V42bis MNP5 %C
DTR Dialing Off $D
Eleven Bit Off $EB
Parity Bit Even #P
AutoAnswerRing# 1 S0
AT Escape Char 43 S2
Carriage Return Char 13 S3
Linefeed Char 10 S4
Backspace Char 8 S5
Blind Dial Pause 3 sec S6
NoAnswer Timeout 65 sec S7
"," Pause Time 2 sec S8
Remote Config Char 37 S9
No Carrier Disc 2000 msec S10
DTMF Dial Speed 100 msec S11
Escape GuardTime 1000 msec S12
Data Calling Tone Enabled S35
Line Rate 33600 S37
Callback Security Disabled #CBS
Callback Delay 15 sec #CBD
Callback Parity None/Space #CBP
Callback Inactivity 20 min #CBI
Callback Retries 4 #CBA
User Profile Not Stored &W
$SB Setting 57600 bps $SB
Xon/Xoff Pacing Pacing On &E12/13
Leased HS Mode PSTN HS $LL
Stored Phone Numbers
&Z0=
&Z1=
&Z2=
6802800U59-D March 2007 8-5

Modem — Configuring the Modem Chapter 8: MultiTech MT5634ZBA Modem Configuration
Modem — Configuring the Modem

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Ensure that you set factory default settings by performing step 1 in Procedure 8-4,
before you start with configuring the modem.
Modem — Configuring Parameters

Procedure 8-5 How to Configure Modem Parameters
1 From terminal emulator type the ATQ1$SB38400&W command.

Result: This command sets up the baud rate for the DTE device (terminal server) and the
suppression of result being sent to the DTE.
2 From the terminal emulator type the AT&V command.
Result: The changed configuration of the modem is displayed as shown in Table 8-2. The changes
made to the factory defaults are highlighted.
Table 8-2 Settings of the MT5634ZBA Modem
Option Selection AT Cmd

Comm Standard CCITT B
CommandCharEcho Enabled E
Speaker Volume Medium L
Speaker Control OnUntilCarrier M
Handshake Speed Fall Back Ena N
Result Codes Enabled Q
Dialer Type Tone T/P
ResultCode Form Text V
ExtendResultCode Enabled X
DialTone Detect Enabled X
BusyTone Detect Enabled X
CDC Action Standard RS232 &C
DTR Action Standard RS232 &D
Flow Control Hardware &K
DSR Control DSR High &S
Break Control \K5 \K
8-6 6802800U59-D March 2007

Master Site Software Installation and Configuration Modem — Configuring Parameters
Procedure 8-5 How to Configure Modem Parameters (Continued)
Error Control Mode V42,MNP,Buffer \N

Data Compression V44 V42bis MNP5 %C
DTR Dialing Off $D
Eleven Bit Off $EB
Parity Bit Even #P
AutoAnswerRing# 1 S0
AT Escape Char 43 S2
Carriage Return Char 13 S3
Linefeed Char 10 S4
Backspace Char 8 S5
Blind Dial Pause 3 sec S6
NoAnswer Timeout 65 sec S7
"," Pause Time 2 sec S8
Remote Config Char 37 S9
No Carrier Disc 2000 msec S10
DTMF Dial Speed 100 msec S11
Escape GuardTime 1000 msec S12
Data Calling Tone Enabled S35
Line Rate 33600 S37
Callback Security Disabled #CBS
Callback Delay 15 sec #CBD
Callback Parity None/Space #CBP
Callback Inactivity 20 min #CBI
Callback Retries 4 #CBA
User Profile Stored &W
$SB Setting 38400 bps $SB

Xon/Xoff Pacing Pacing On &E12/13
Leased HS Mode PSTN HS $LL
Stored Phone Numbers
&Z0=
&Z1=
&Z2=
3 Proceed to "Modem — Disabling AT Mode" on page 8-8.
6802800U59-D March 2007 8-7

Modem — Disabling AT Mode Chapter 8: MultiTech MT5634ZBA Modem Configuration
Modem — Disabling AT Mode

When modem is connected to the terminal server the configuration of modem
must not respond to AT commands.
Procedure 8-6 How to Disable AT Mode
1 From terminal emulator type the AT%DC1&W command.

2 Once the configuration of the modem is completed disconnect the modem from the computer,
connect it to the terminal server’s port which is configured for the external modem using the
serial cable specifically made for the terminal server.
Modem — Enabling AT Mode

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AT mode shall be enabled on modem in order to reconfigure the modem with different
baud rate or to verify the modem configuration.
Procedure 8-7 How to Enable AT Mode on the Modem
1 From terminal emulator type the AT%DC0&W command.
Before sending in this command, the modem must be power cycled. Apply above
mentioned command within 10 seconds after applying the power.
8-8 6802800U59-D March 2007

Chapter
9
Network Printer Software Installation and
Configuration
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Network Printer — Overview

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Network Printers in the system require proper installation and configuration to operate correctly.
Process 9-1 gives the overall steps for installing a Network Printer.
Process 9-1 Installing a Network Printer
1 Connect the LAN cable from the router to the LAN port on the printer. See Volume 9, Booklet 1,
Master Site Hardware Installation for details.
2 Set the IP address of the printer. See "Network Printer — Setting The IP Address" on page 9-2.
3 Install the printer driver on the client. See "Network Printer — Installing Driver" on page 9-2.
4 Configure the printer port from the client. See "Network Printer — Configuring a Network
Port" on page 9-3.
5 Configure a Network Client to use a local printer. See "Network Printer — Configuring a Client
to Use a Local Printer" on page 9-5.
6 Configure a Network Client to select a default printer. See "Network Printer — Selecting a
Default Printer" on page 9-6.
7 Verify that the printer has power and paper.
8 Print a test page.
6802800U59-D March 2007 9-1

Network Printer — Setting The IP Address Chapter 9: Network Printer Software Installation and Configuration
Network Printer — Setting The IP Address

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To determine the IP address for a new printer, call your local Motorola® Field Representative. If you are
replacing a printer, see the Local Site System Installation Guide for the correct IP address.
Procedure 9-1 is an example of setting the printer IP address and covers the steps for the HP®
Color LaserJet 3800N printers. To set the IP address for a different type of printer, see the
manufacturer’s manual for the specific printer that you are using.
Procedure 9-1 How to Set the IP Address of the HP Color LaserJet 3800N Printer
1 On the printer, press Menu.

2 Select CONFIGURE DEVICE.
3 Select I/O.
4 Select EMBEDDED JETDIRECT MENU.
5 Select TCP/IP.
6 Select CONFIG METHOD.
7 Select MANUAL.
8 Select MANUAL SETTINGS.
9 Select IP ADDRESS and enter the printer IP address.
10 Select SUBNET MASKand enter the printer subnet mask.
11 Select DEFAULT GATEWAYand enter the default gateway IP address.
12 Exit the menu system.
Network Printer — Installing Driver

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Printer software must be installed and configured using a client. Every printer is shipped with software. If you
have purchased the printer from Motorola®, the printer software is already installed on the clients.
If you purchased the printer from a different vendor, you must install the printer software on every client
that will use the printer. See the manufacturer’s manual for the installation procedure.
You must have Windows XP administrative access on the network client you are using.
9-2 6802800U59-D March 2007

Master Site Software Installation and Configuration Network Printer — Configuring a Network Port
If the print driver has not already been installed, follow Procedure 9-2 to load the print
driver on every client that will use the printer.
Procedure 9-2 How to Install Print Drivers on a Client
1 Load the CD that came with your printer.

• On the taskbar, click Start and then select Run.
• Click Browse.
• From the Look in: drop-down list, select the CD-ROM drive.
2 In the Browse window, click Setup.exe.

3 Click OK.
4 Follow the instructions that are displayed to install the minimum installation or install the print
drivers only.
If the software asks for the name of a printer, you can enter a name for your printer.
You will get a warning that the printer cannot be found. Click OK to continue loading
the drivers.
Network Printer — Configuring a Network Port

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Follow Procedure 9-3 to configure a network printer port.

To configure a printer for use with FullVision® INM you should follow Procedure 9-3.
Procedure 9-3 How to Configure a Printer Port
1 On the taskbar, click Start, then select Settings, then select Printers, and then select Add
Printer.
2 Click Next.
Result: The Local or Network dialogue box appears.
3 In the Local or Network dialogue box, click Network Printer, and then clear the Automatically
detect and install my Plug and Play printer option, and then click Next.
Result: The Select the Printer Port dialogue box appears.
6802800U59-D March 2007 9-3

Network Printer — Configuring a Network Port Chapter 9: Network Printer Software Installation and Configuration
Procedure 9-3 How to Configure a Printer Port (Continued)

4 In the Select the Printer Port dialogue box, click Create a new port. In the Type drop-down list,
select Standard TCP/IP Port, and then click Next.
Result: The Add Standard TCP/IP Printer Port Wizard window appears.
5 In the Add Standard TCP/IP Printer Port Wizard window, follow the instructions, and then
click Next.
Result: The Add Port dialogue box appears.
6 In the Printer Name or IP Address box, type the IP address of the printer (the Port Name enters
itself automatically), and then click Next.
Result: The Completing the Add Standard TCP/IP Printer Port Wizard window appears.
7 Click Finish.
Result: The Add Printer Wizard dialogue box appears.
8 In the Manufacturers menu, select the appropriate Manufacturer, and in the Printers menu,
select the appropriate Printer Model, and then click Next.
If your printer is not in the list, click Have CD and follow the screen prompts.
Result: The Name Your Printer dialogue box appears.

9 In the Printer name box, type the name of the printer, and then click Next.
Result: The Printer Sharing dialogue box appears.
10 In the Printer Sharing dialogue box, select either sharing or no sharing, and then click Next.
Result: The Print Test Page dialogue box appears.
11 In the Print Test Page dialogue box, select Yes, and then click Next.
Result: The Completing the Add Printer Wizard window appears.
12 Click Finish.
Result: The appropriate driver files copy to the PC, and the test page is sent. If the page does not
print, click Troubleshoot and follow the diagnostics until the page prints; otherwise, click OK.
9-4 6802800U59-D March 2007

Master Site Software Installation and Configuration Network Printer — Configuring a Client to Use a Local Printer
Network Printer — Configuring a Client to Use a Local

Printer
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After connecting the printer cable from the printer port on the client to the parallel port on the printer,
follow Procedure 9-4 to establish communication between the client and the printer.
Procedure 9-4 How to Configure a Client to Use a Local Printer
1 On the taskbar, click Start, then select Settings, then select Printers, and then select Add
Printer.
2 Click Next.
Result: The Local or Network dialogue box appears.
3 In the Local or Network dialogue box, click Local Printer, and then clear the Automatically
detect and install my Plug and Play printer option, and then click Next.
Result: The Select the Printer Port dialogue box appears.
4 Select the check box next to LPT1, and then click Next.
Result: A list of printers is displayed. You will need the CD that came with your printer.
5 In the Manufacturers menu, select the appropriate Manufacturer, and in the Printers menu,
select the appropriate Printer Model, and then click Next.
If your printer is not in the list, click Have CD and follow the screen prompts.
Result: The Name Your Printer dialogue box appears.

6 In the Printer name box, type the name of the printer, and then click Next.
Result: The Printer Sharing dialogue box appears.
7 In the Printer Sharing dialogue box, select either sharing or no sharing, and then click Next.
Result: The Print Test Page dialogue box appears.
8 In the Print Test Page dialogue box, select Yes, and then click Next.
Result: The Completing the Add Printer Wizard window appears.
9 Click Finish.
Result: The appropriate driver files copy to the PC, and the test page is sent. If the page does not
print, click Troubleshoot and follow the diagnostics until the page prints; otherwise, click OK.
6802800U59-D March 2007 9-5

Network Printer — Selecting a Default Printer Chapter 9: Network Printer Software Installation and Configuration
Network Printer — Selecting a Default Printer

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
After installing a printer, you will probably want to set this printer as your default printer. This
means the client will always choose to use this printer unless you specify another print for that
particular print job. Follow Procedure 9-5 to select a default printer.
Procedure 9-5 How to Select a Default Printer
1 On the taskbar, click Start, then select Settings and then select Printers.
2 Double-click the printer that you want to be the default printer.
Result: A window appears for the print queue associated with that printer.
3 Select Set As Default Printer from the Printer menu.
Result: The selected printer is designated as your default printer.
9-6 6802800U59-D March 2007

Chapter
10
System Objects Configuration
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
This chapter contains configuration procedures for modifying specific objects parameters in the
User Configuration Server (UCS). Not all UCS object modification procedures are covered in this
chapter. Procedures contained within this chapter are those that are critical and/or could have
a serious impact on the system. Review the following sections:
• "UCS System Object Parameters"
• "UCS Data Object Parameters"
UCS System Object Parameters

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
You must configure certain system object parameters in the User Configuration Server (UCS) in
order to get the system up and running. Procedure 10-1 must be followed and all the parameters
must be given a value before the system can run correctly.
Procedure 10-1 How to Configure System Object Parameters
1 Select the System object.
6802800U59-D March 2007 10-1

UCS System Object Parameters Chapter 10: System Objects Configuration
Procedure 10-1 How to Configure System Object Parameters (Continued)

Result: The System configuration window appears.
Default values appear in applicable fields, so you can keep the default values or
select new values as appropriate. The values above are example values, therefore
you should not just copy them.
3 In the System Alias field type SYSTEM1 or a similar name.
4 In the System Group field type SYSTEM or a similar name.
5 In the Mobile Country Code field type the relevant code for your country.
6 In the Mobile Network Code field type the relevant code provided by your regulatory body.
10-2 6802800U59-D March 2007

Master Site Software Installation and Configuration UCS System Object Parameters

7 In the System Code field type 1.
8 Select the Configuration Tab.
Result: The System Configuration tab appears.
you should not necessarily just copy them.
6802800U59-D March 2007 10-3

UCS Data Object Parameters Chapter 10: System Objects Configuration

9 Type your required values in each field.
Air Interface Encryption and Authentication are optional features of the system and
can only be enabled on systems which include encryption functionality.
UCS Data Object Parameters

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Follow Procedure 10-2 to configure the Data System object parameters.

Procedure 10-2 How to Configure Data System Object Parameters
1 Select the Data System object.

Result: The Data System Configuration window appears.
10-4 6802800U59-D March 2007

Master Site Software Installation and Configuration UCS Data Object Parameters
Procedure 10-2 How to Configure Data System Object Parameters (Continued)
3 Press the Settings tab.

Result: The Settings tab appears.
6802800U59-D March 2007 10-5

4 Press the Advanced Settings tab.

Result: The Advanced Settings tab appears.
10-6 6802800U59-D March 2007

you should not just copy them.
5 Press the GGSN List tab
Result: The GGSN List tab appears.
6802800U59-D March 2007 10-7

6 Click the Add Row button to add a new GGSN.

7 Insert <GGSN ID> and <GGSN IP Address> into the GGSN ID and GGSN IP Addressfields
and click Apply.
8 Click GGSN Mappings tab.
Result: The GGSN Mapping tab appears.
10-8 6802800U59-D March 2007

9 Click Add row button

Result: The User Configuration Manager screen appears.
6802800U59-D March 2007 10-9

10 Select GGSN IP Address and click OK.

Result: The GGSN is now added.
11 Insert the <APN Network ID> into the APN Network ID field and click Apply.
Result: The Data System Object has now been applied.
10-10 6802800U59-D March 2007

Index
Index
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
adding license keys ATR

for standard and optional features . . . . . . . 4-36 configuration . . . . . . . . . . . . . . . . 4-50
to 4-37, 4-45 to 4-46 installation. . . . . . . . . . . . . . . . . . 4-49
ALOM automatic switchover . . . . . . . . . . . . . . 3-9
cabling as part of ATR installation. . . . 4-49, 4-53 causes . . . . . . . . . . . . . . . . . . 3-9, 3-14
cabling as part of SSS installation . . . . . . . 4-43 failures that do not cause . . . . . . . . 3-10, 3-14
cabling as part of UCS installation . . . . . . 4-36 system behavior . . . . . . . . . . . . . . . 3-10
cabling as part of ZDS installation. . . . . . . 4-45
cabling as part of ZSS installation . . . . . . . 4-51
call processing configuring

during recovery . . . . . . . . . . . . . . . 3-11 Data Warehouse . . . . . . . . . . . . . . . 4-55
failure and recovery . . . . . . . . . . . . . 3-11 LAN switch . . . . . . . . . . . . . . . . . 2-1
configuration printer for use with FullVision INM . . . 4-54, 4-57
ATR. . . . . . . . . . . . . . . . . . . . . 4-50 Configuring Exceed . . . . . . . . . . . . . . 5-17
FullVision INM . . . . . . . . . . . . . . . 4-55 Configuring pcAnywhere
network management servers . . . . . . . . . 4-35 version 11.5
SSS . . . . . . . . . . . . . . . . . . . . . 4-44 event logging to local computer. . . . . . . 5-33
system objects . . . . . . . . . . . . . . . . 10-1 remote configuration . . . . . . . . . . . . 5-35
UCS . . . . . . . . . . . . . . . . . . . . 4-39 version 11.5 host version . . . . . . . . . . . 5-22
ZDS. . . . . . . . . . . . . . . . . . . . . 4-48
ZSS . . . . . . . . . . . . . . . . . . . . . 4-52
Daily Data storage configuration for Data disabling

Warehouse . . . . . . . . . . . . . . . . . . . 4-55 server
DAT 72 tape drive system impacts of . . . . . . . . . . 4-38, 4-47
in initial server installation process . . . 4-36, 4-51 DVD-RW/CD-RW drive
Data Warehouse use in server installation . . . . . . . . 4-4, 4-16,
configuring . . . . . . . . . . . . . . . . . 4-55 4-36, 4-43, 4-45, 4-49, 4-51, 4-53
Ethernet 0 port Ethernet 0 port (contd.)

for connecting ATR to LAN switch . . . . . . 4-49 for connecting UCS to LAN switch . . . . . . 4-36
for connecting FullVision INM server to LAN for connecting ZDS to LAN switch . . . . . . 4-45
switch . . . . . . . . . . . . . . . . . . . . 4-53 for connecting ZSS to LAN switch . . . . . . 4-51
for connecting SSS to LAN switch . . . . . . 4-43 Ethernet LAN switch
6802800U59-D March 2007 IX-1

Index
Ethernet LAN switch (contd.) Ethernet ports

connecting server to for LAN switch connection . . . . . . . . . 4-36,
ATR port on LAN switch. . . . . . . . . . 4-49 4-43, 4-45, 4-49, 4-51, 4-53
FullVision INM port on LAN switch . . . . 4-53 Exceed
SSS port on LAN switch . . . . . . . . . . 4-43 configuring for Service User account . . . . . 5-40
UCS port on LAN switch. . . . . . . . . . 4-36
ZDS port on LAN switch. . . . . . . . . . 4-45
ZSS port on LAN switch . . . . . . . . . . 4-51
Flexible CD-ROM FullVision INM

preparing . . . . . . . . . . . . . . . . . . 4-33 configuration . . . . . . . . . . . . . . . . 4-55
Flexible IP Plan and Shared TLAN installation. . . . . . . . . . . . . . . . . . 4-53
installing
preparing Flexible CD-ROM . . . . . . . . 4-33
hard disk hardware installation (contd.)

data stored on . . . . . . . . . . . . . . . . 4-55 process overview for ZSS. . . . . . . . . . . 4-51
hardware installation HP 3700N printer
process overview for ATR . . . . . . . . . . 4-49 configuring for use with FullVision INM. . . . 4-59
process overview for FullVision INM server . . 4-53 Hummingbird Exceed
process overview for SSS . . . . . . . . . . . 4-43 configuring . . . . . . . . . . . . . . . . . 5-17
process overview for UCS . . . . . . . . . . 4-36 installing . . . . . . . . . . . . . . . . . . 5-16
process overview for ZDS . . . . . . . . . . 4-45
initial software installation . . . . . . . . . . . 3-1 installation (contd.)

instadm ID Router Manager software . . . . . . . . . . . 4-54
use for installing additional software . . . . . 4-55 software . . . . . . . . . . . . . . . . . . . 4-1
installation SSS . . . . . . . . . . . . . . . . . . . . . 4-43
ATR. . . . . . . . . . . . . . . . . . . . . 4-49 UCS . . . . . . . . . . . . . . . . . . . . 4-36
FullVision INM . . . . . . . . . . . . . . . 4-53 ZDS. . . . . . . . . . . . . . . . . . . . . 4-45
initial software . . . . . . . . . . . . . . . . 3-1 ZSS . . . . . . . . . . . . . . . . . . . . . 4-51
license keys installing
for standard and optional features . . . . . 4-36 to Flexible IP Plan and Shared TLAN
4-37, 4-45 to 4-46 preparing Flexible CD-ROM . . . . . . . . 4-33
network management servers . . . . . . . . . 4-1 LAN switch . . . . . . . . . . . . . . . . . 2-1
process overview for ATR . . . . . . . . . . 4-49 Unicode . . . . . . . . . . . . . . . . . . . 5-46
process overview for FullVision INM server . . 4-53 Installing Exceed . . . . . . . . . . . . . . . . 5-16
process overview for SSS . . . . . . . . . . . 4-43 IP address
process overview for UCS . . . . . . . . . . 4-36 viewed during installation process . . . . . . 4-12,
process overview for ZDS . . . . . . . . . . 4-45 4-37, 4-44, 4-46, 4-50, 4-52, 4-54
process overview for ZSS. . . . . . . . . . . 4-51
IX-2 6802800U59-D March 2007

Master Site Software Installation and Configuration Index
Java
configuring plug-in . . . . . . . . . . . . . . 5-46
LAN switch LAN switch (contd.)

backing up. . . . . . . . . . . . . . . . . . 2-8 operating system . . . . . . . . . . . . . . . 2-3
configuring . . . . . . . . . . . . . . . . . 2-1 passwords . . . . . . . . . . . . . . . . . . 2-3
connecting server to port monitoring . . . . . . . . . . . . . . . 2-9
ATR port on LAN switch. . . . . . . . . . 4-49 restoring. . . . . . . . . . . . . . . . . . . 2-8
FullVision INM port on LAN switch . . . . 4-53 security . . . . . . . . . . . . . . . . . . . 2-4
SSS port on LAN switch . . . . . . . . . . 4-43 setting IP adddress . . . . . . . . . . . . . . 2-2
UCS port on LAN switch. . . . . . . . . . 4-36 telnet access . . . . . . . . . . . . . . . . . 2-6
ZDS port on LAN switch. . . . . . . . . . 4-45 viewing configuration . . . . . . . . . . . . 2-8
ZSS port on LAN switch . . . . . . . . . . 4-51 license keys
console interface . . . . . . . . . . . . 2-5 to 2-6 installing for standard and optional features . . 4-36
install . . . . . . . . . . . . . . . . . . . . 2-1 to 4-37, 4-45 to 4-46
loading configuration file loss of service
to LAN switch. . . . . . . . . . . . . . . 2-4 zone controller switchover . . . . . . . . . . 3-8
master site routers . . . . . . . . . . . . . . . 6-1
Network Management Client network printer (contd.)

software media. . . . . . . . . . . . . . . . 5-2 configuring (contd.)
network management servers to use local printer . . . . . . . . . . . . . 9-5
configuration . . . . . . . . . . . . . . . . 4-35 installing
installation. . . . . . . . . . . . . . . . . . 4-1 driver . . . . . . . . . . . . . . . . . . . 9-2
network printer selecting
configuring default printer . . . . . . . . . . . . . . . 9-6
printer port . . . . . . . . . . . . . . . . 9-3 setting IP address . . . . . . . . . . . . . . 9-2
6802800U59-D March 2007 IX-3

Index
offset from GMT . . . . . . . . . . . . . . 4-7, 4-19
PNM Client PNM Clinet

configuration Service user account
changing Windows logon warning configuring Exceed . . . . . . . . . . . . 5-40
banner . . . . . . . . . . . . . . . . . . 5-13 setting Windows 2000 look and feel. . . . . 5-38
configuring ServiceUser account profile . . . 5-37 turning on Active X control . . . . . . . . 5-39
disabling NetBIOS. . . . . . . . . . . . . 5-12 ports
installing actual printer . . . . . . . . . . . 5-14 Ethernet 0 . . . . 4-36, 4-43, 4-45, 4-49, 4-51, 4-53
installing printer driver . . . . . . . . . . . 5-13 LAN switch port for ATR. . . . . . . . . . . 4-49
configuring Java plug-in . . . . . . . . . . . 5-46 LAN switch port for FullVision INM . . . . . 4-53
configuring TCP/IP . . . . . . . . . . . . . 5-7 LAN switch port for SSS . . . . . . . . . . . 4-43
configuring Windows XP settings . . . . . . . 5-9 LAN switch port for UCS. . . . . . . . . . . 4-36
implementing PNM client security settings. . . 5-11 LAN switch port for ZDS. . . . . . . . . . . 4-45
installing OS patch baseline patches . . . . . . 5-15 LAN switch port for ZSS . . . . . . . . . . . 4-51
installing PRNM and STM suites . . . . . . . 5-43 preinstallation requirements . . . . . . . . . . . 1-3
installing PRNM suite of applications . . . . . 5-44 printer
installing STM suite of applications . . . . . . 5-45 configuring for use with Fullvision INM . . . 4-54,
ServiceUser account 4-57
turning off use simple file sharing . . . . . . 5-40 Printer Drivers
turning off use simple file sharing . . . . . . . 5-12 installing on PNM client . . . . . . . . . . . 5-13
Windows XP PRNM suite of applications
setting Windows classic style . . . . . . . . 5-6 installing . . . . . . . . . . . . . . . . . . 5-43
PNM Client Baseline Patches PRNM Suite of Applications
installing . . . . . . . . . . . . . . . . . . 5-15 installing on PNM client . . . . . . . . . . . 5-44
PNM Client Security Template
installing
setting Windows classic style . . . . . . . . 5-11
radio user and talkgroup record download . . . . 3-13 Router Manager software
recovery installing . . . . . . . . . . . . . . 4-53 to 4-54
call processing behavior . . . . . . . . . . . 3-11 routers . . . . . . . . . . . . . . . . . . . . . 6-1
Reduced Data storage configuration for Data
Warehouse . . . . . . . . . . . . . . . . . . . 4-55
SCSI connection to tape drive . . . . . . . 4-36, 4-51 software installation (contd.)

server type initial software installation (contd.)
viewed during installation process . . . . . . 4-12, process overview for FullVision INM
4-37, 4-44, 4-46, 4-50, 4-52, 4-54 server . . . . . . . . . . . . . . . . . . . 4-53
software installation . . . . . . . . . . . . . . 4-1 process overview for SSS . . . . . . . . . 4-43
initial software installation . . . . . . . . 3-4, 4-3 process overview for UCS . . . . . . . . . 4-36
process overview for ATR . . . . . . . . . 4-49 process overview for ZDS . . . . . . . . . 4-45
process overview for ZSS . . . . . . . . . 4-51
IX-4 6802800U59-D March 2007

Master Site Software Installation and Configuration Index
software installation (contd.) subscriber scatter . . . . . . . . . . . . . . . . 3-12

initial software installation (contd.) switching
Router Manager software. . . . . . . . . . 4-54 to standby controller
pre-installation tasks . . . . . . . . . . . 3-1, 4-2 user initiated . . . . . . . . . . . . . . . 3-12
process overview for ATR . . . . . . . . . 4-49 switchover
process overview for FullVision INM automatic . . . . . . . . . . . . . . . . . . 3-9
server . . . . . . . . . . . . . . . . . . . 4-53 user-initiated. . . . . . . . . . . . . . . . . 3-10
process overview for SSS . . . . . . . . . 4-43 zone controller . . . . . . . . . . . . . . . . 3-8
process overview for UCS . . . . . . . . . 4-36 Symantec pcAnywhere
process overview for ZDS . . . . . . . . . 4-45 configuring
process overview for ZSS . . . . . . . . . 4-51 event logging . . . . . . . . . . . . . . . 5-33
Spooler Administration . . . . . . . . . . . . . 4-57 remote configuration . . . . . . . . . . . . 5-35
SSS version 11.5 host. . . . . . . . . . . . . . 5-22
configuration . . . . . . . . . . . . . . . . 4-44 system impacts of disabling server
installation. . . . . . . . . . . . . . . . . . 4-43 ATR. . . . . . . . . . . . . . . . . . . . . 4-47
STM suite of applications UCS . . . . . . . . . . . . . . . . . . . . 4-38
installing . . . . . . . . . . . . . . . . . . 5-43 ZDS. . . . . . . . . . . . . . . . . . . . . 4-47
STM Suite of Applications system objects
installing on PNM client . . . . . . . . . . . 5-45 configuration . . . . . . . . . . . . . . . . 10-1
subnet parameters. . . . . . . . . . . . . . . . . . 10-1
viewed during installation process . . . . . . 4-12, SZ$INIT record . . . . . . . . . . . . . . . . 3-13
4-37, 4-44, 4-46, 4-50, 4-52, 4-54
tape drive TCP/IP (contd.)

in initial server installation process . . . 4-36, 4-51 configuring on PNM client . . . . . . . . . . 5-7
TCP/IP time zone file. . . . . . . . . . . . . . . . 4-7, 4-20
UCM Unicode (contd.)

impact of disabling UCS . . . . . . . . . . . 4-38 installing . . . . . . . . . . . . . . . . . . 5-46
installing license key for . . . . . . . . . . . 4-37 User Configuration Manager (UCM)
UCS impact of disabling UCS . . . . . . . . . . . 4-38
configuration . . . . . . . . . . . . . . . . 4-39 installing license key for . . . . . . . . . . . 4-37
installation. . . . . . . . . . . . . . . . . . 4-36 object parameters . . . . . . . . . . . . . . 10-1
UCS (User Configuration Server) . . . . . . . . 10-1 User Configuration Server (UCS) . . . . . . . . 10-1
Unicode user-initiated switchover . . . . . . . . . . . . 3-10
Windows XP Windows XP (contd.)

configuring settings on PNM client . . . . . . 5-9 setting Windows classic style . . . . . . . . . 5-6
ZCM ZDS (contd.)

configuring zone controller redundancy configuration . . . . . . . . . . . . . . . . 4-48
using . . . . . . . . . . . . . . . . . . . . 3-14 installation. . . . . . . . . . . . . . . . . . 4-45
ZDS Zone Configuration Manager (ZCM)
6802800U59-D March 2007 IX-5

Index
Zone Configuration Manager (ZCM) (contd.) zone ID (contd.)

configuring zone controller redundancy entered in installation process . . . . . . . . 4-46,
using . . . . . . . . . . . . . . . . . . . . 3-14 4-50, 4-52, 4-54
zone controller zone infrastructure database
switchover. . . . . . . . . . . . . . . . . . 3-8 download . . . . . . . . . . . . . . . . . . 3-13
zone controller redundancy Zone object
configuring using ZCM . . . . . . . . . . . . 3-14 Redundancy Configuration tab . . . . . . . . 3-17
zone ID ZSS
entered during installation process. . . . . . . 4-24 configuration . . . . . . . . . . . . . . . . 4-52
installation. . . . . . . . . . . . . . . . . . 4-51
IX-6 6802800U59-D March 2007

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Dimetra IP 2006

System release 6.0

© 2007 Motorola, Inc.

Volume 5 Volume 7 Volume 8

Booklet 9-1: Master Site

Security/Authentication Feature Manuals

6802700U92 6881132E24 6881003Y85 6802800U66 6802800U67 6802800U62

AUC Crypto End to End Air Interface Backup/Restore Network Telephone

KVL 3000 Plus Provisioning Data MCC 7500

Affiliation Application Authentication Performance FullVision RCM RCM

Software UCM ZCM ZoneWatch System and KMF TESS

EMEA Systems Support Centre (ESSC)

Jays Close, Viables Industrial State

European Systems Component Centre (ESCC)

Motorola GmbH CGISS

Parts Identification and Ordering

EMEA Test Equipment Support

Updated Versions of this Manual

Master Site Software Installation and Configuration

Chapter 1: Master Site Software Installation and Configuration Overview

Chapter 2: LAN Switch Software Installation and Configuration

Chapter 3: Zone Controller Software Installation and Configuration

6802800U59-D March 2007 vii

Chapter 4: Private Network Management Servers Software In-

Chapter 5: Private Network Management Client Software In-

viii 6802800U59-D March 2007

Private Network Management Client — Configuring TCP/IP . . . . . . . . . . . . . . . . . . . 5-7

Chapter 6: Routers Software Configuration

Chapter 7: SyncServer S200 GPS Network Time Server Software

Chapter 8: MultiTech MT5634ZBA Modem Configuration

6802800U59-D March 2007 ix

Modem — Verifying Version of the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Chapter 9: Network Printer Software Installation and Configuration

Chapter 10: System Objects Configuration

x 6802800U59-D March 2007

Figure 2-1: Console Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

6802800U59-D March 2007 xi

Figure 4-33: Enter the Cluster Subnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

xii 6802800U59-D March 2007

Table A-1: 3rd Party Related Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-xx

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xiv 6802800U59-D March 2007

6802800U59-D March 2007 xv

xvi 6802800U59-D March 2007

Process 1-1: Installing Software at the Master Site . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

6802800U59-D March 2007 xvii

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xviii 6802800U59-D March 2007

Master Site Software Installation and

What Is Covered In This Booklet?

Helpful Background Information

6802800U59-D March 2007 xix

• Following components are described in standalone feature manuals covering the

xx 6802800U59-D March 2007

The warning icon implies potential system damage if the instructions or

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xxii 6802800U59-D March 2007

6802800U59-D March 2007 1-1

Software Installation Process

Process 1-1 Installing Software at the Master Site

1-2 6802800U59-D March 2007